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Question posted by sauris on July 22nd, 2015

New Black Ink Won't Print.

I just installed new black Epson brand 220 ink cartridge and it won't print on my WF-2660. I also replaced all of the other colors and they print just fine. I have... cleaned print head nozzle, turned it off and back on, reinstalled cartridges several times, checked settings on computer with no luck at all. Any other trouble shooting ideas before I return this printer?

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Answer #1: Posted by Odin on July 22nd, 2015 10:02 AM

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Odin

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Your question is not completely clear. Your "New Black Ink Won't Print" suggest that while the other cartridges work the black one won't. That being the case you need to /return/replace that cartridge as defective.

I'm sorry if that's not your issue, in which case you may want to resubmit.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Epson WorkForce WF-2650 Manual Pages

User Manual - Page 18

...head nozzles are misaligned. Ink Cartridge(s) Replacement Replaces the ink cartridge. Print Head Alignment Adjusts the print head to feed paper for the previous fax that was sent or received through polling. Usage History Sheet Prints an information sheet showing the usage history of fax documents stored in the printer's memory, such as unfinished jobs. Paper Guide Cleaning...

User Manual - Page 87

... may not be able to turn off the printer during head cleaning. Replace the appropriate ink cartridge first. ❏ If print quality has not improved after repeating nozzle check and head cleaning about four times, wait for at its best, we recommend printing a few pages on -screen instructions to clean the print head. Control Panel 1. Enter Setup from drying out, always turn the...

User Manual - Page 88

...: The print head nozzles may be clogged. Load A4-size plain paper in the printer. 88 Follow the on -screen instructions. Follow the on -screen instructions. Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Control Panel 1. Go to print the nozzle check pattern again. When cleaning is finished, select Print Nozzle Check...

User Manual - Page 90

... the printer. 2. L Note: E ❏ Repeat this procedure until the paper is not smeared with lint. c Important: Never use the cleaning sheet that came with the paper. The print head nozzles may be clogged with ink. IM 3. Cleaning the ADF When the copied or scanned images from the home screen. Select System Preferences from the then select...

User Manual - Page 115

...Cleaning the Print Head" on page 87 A & "Web Config" on page 94 Printout Problems IMIN Print Quality Is Poor L Check the following . ❏ Check if there are clogged. ❏ You may decline. ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of the print head nozzles...to blurry prints, banding, missing colors, faded colors, E ...

User Manual - Page 116

..., do not use a dryer, and do not touch the printed side of paper. ❏ Try to adjust colors based on the use of genuine Epson ink cartridges. Print on the printable side of the print head nozzles are printed in the copied image. ❏ Load and eject paper without printing to clean the paper path. 116 User's Guide Solving Problems ❏ When...

User Manual - Page 129

... (1.97 in.) B 48.0 mm (1.89 in the shaded areas due to the printer's mechanism. User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to...

User Guide - Page 8

...Low Black Ink with Expended Color Cartridges - Windows 195 Printing with Windows 197 Adjusting Print Quality...198 Print Head Maintenance...198 Print Head Nozzle Check...198 Checking the Nozzles Using the Product Control Panel 198 Checking the Nozzles Using a Computer Utility 201 Print Head Cleaning ...204 Cleaning the Print Head Using the Product Control Panel 204 Cleaning the Print Head...

User Guide - Page 191

You must install new cartridges immediately after removing the old ones. Cartridges are ready to install the ink. Note which cartridges need to be replaced, then select OK and press the up arrow button. • If you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are replacing a cartridge before you begin. Then ...

User Guide - Page 198

Cleaning uses ink, so clean the nozzles only if print quality declines. You must replace the cartridge first. Adjusting Print Quality If your product. 1. Print Head Nozzle Check Print Head Cleaning Parent topic: Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to clean it when a cartridge is low. Checking the Nozzles ...

User Guide - Page 201

...topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on and wait at least 6 hours. Select Print & Fax, Print & Scan, or Printers & Scanners, select your Windows or Mac computer. 1. Select Nozzle...

User Guide - Page 203

5. Print head is faint, clean the print head. Parent topic: Print Head Nozzle Check 203 If there are no gaps, click Finish. If there are gaps or the pattern is clean Print head needs cleaning 6. Check the printed pattern to see if there are gaps in the lines.

User Guide - Page 208

... this screen: 3. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Print Head Alignment If your print head nozzles need to align the print head. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent...

User Guide - Page 227

downloads or Canadian downloads). Then clean the print head, if necessary. • If the nozzle check page does not print, but nothing copies, try these solutions if you have problems copying with Image Capture, you can download and install Epson Scan scanning software. To download Epson Scan, visit Epson's driver download site (U.S. Parent topic: Solving Network Problems Related tasks...

User Guide - Page 245

.... Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Basic Print Settings - Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in...

User Guide - Page 248

... printable side of the print head nozzles are different from those covered in your computer screen. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure you reprint: • Run a nozzle check to replace the ink cartridges. Note: When printing using AirPrint, the available print settings are clogged...

User Guide - Page 249

Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Additional Layout and Print Options - OS X Removing and Installing Ink Cartridges Related topics Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not ...

User Guide - Page 250

... paper you may need to replace them. • Make sure the paper type setting matches the type of the print head nozzles are clogged. Parent topic: Solving Print Quality Problems 250 Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Cleaning the Paper Path Selecting...

User Guide - Page 251

... documentation. OS X Cleaning the Paper Path Removing and Installing Ink Cartridges Related topics Loading Paper Grainy Printout If your product software. • Run a nozzle check to keep file sizes manageable. 251 Consider the limitations of the paper correctly for your product. • Select a higher print quality setting and turn off any of the print head nozzles are grainy, try...

User Guide - Page 252

... Related tasks Selecting Basic Print Settings - Then clean the print head, if necessary. • The ink cartridges may need to replace them. • Your printed colors can use genuine Epson ink and paper. OS X Selecting Printing Preferences - Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks...