Dell XPS M2010 Support Question
Dell XPS M2010 Support Question
Find answers below for this question about Dell XPS M2010.Need a Dell XPS M2010 manual? We have 2 online manuals for this item!
Question posted by mdeitz4 on September 19th, 2012
Keyboard And Mouse
Hey, i took this laptop from my brother and it now doesnt work. he said to go to you guys. The keyboard and mouse both dont register on the computer so i cant log in. Help!
Current Answers
Answer #1: Posted by RathishC on September 20th, 2012 8:07 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
The first step which I would recommend is to, remove the power cable, battery and disconnect all peripherals, then hold the power button for 15-20 seconds and put the battery and the adapter back in and start the computer, which may fix the issue.
Restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS. If the keyboard works then, please reset the BIOS to default and save.
Please try with an external mouse and keyboard to check if that works.
To help you further, would request you to kindly reply back with the following details:
- The system model you are using?
- Operating system installed on the computer?
- Since when you are facing this issue?
To troubleshoot the keyboard issue, you can click on the link below to get steps which may fix the issue:
You can refer the Dell Article 277550 on www.support.dell.com
Please reply if you have any further questions
Thanks & Regards
Rathish C
#iworkfordell
Related Dell XPS M2010 Manual Pages
Owner's Manual - Page 3
...
Front View 15 Left View 19 Right View 20 Back View 22 Bottom View 24
2 Using the Keyboard and Mouse 27
Pairing the Keyboard 27 Keyboard Pairing Failed 28
Pairing the Mouse 29 Mouse Pairing With the Wizard 29 Mouse Pairing Failed 30
Numeric Keypad 31
Key Combinations 31 System Functions 31 Battery 32 Display Functions 32...
Owner's Manual - Page 15
About Your Computer
Front View
1 2 3
16
4
5 15
14
6
7
13
1 camera 4 speakers (8) 7 keyboard status lights (4)
10 touch pad 13 keyboard 16 infrared sensor
12
11 10
2 display latches (4) 5 MediaDirect button 8 mouse
11 touch pad buttons (2) 14 device status lights (5)
9
8
3 display 6 power button 9 keyboard media control
buttons 12 base media control buttons 15 optical drive
About ...
Owner's Manual - Page 17
... go back to open the drive and eject the media.
About Your Computer
17 Wireless mouse. Press multiple times to skip back to stop media playback. Press to previous track/chapters.... Press to skip forward one track/chapter. For more information, see "Using the Keyboard and Mouse" on page 27.
Press and hold to fast-forward within the current track/chapter.
...
Owner's Manual - Page 18
... is in a power management mode.
Provide the functionality of a mouse. Turns on page 31. K E Y B O A R D - For information on supported keyboard shortcuts, see "Numeric Keypad" on steadily or blinks to indicate ...the light is enabled. Turns on when the computer reads or writes data. The wireless keyboard includes a numeric keypad as well as the Windows logo key. DEVICE STATUS LIGHTS (5)...
Owner's Manual - Page 20
... program. Attach a microphone to open your display. For more information, see "Pairing the Keyboard" on page 27 and "Pairing the Mouse" on page 29.
Puts the computer into a sound or
W I R E L E S S C O N N E C T I C R O P H O N E C O N N E C T O R - Attach headphones to connect the wireless keyboard and mouse with the system using Bluetooth wireless technology if the pairing is lost...
Owner's Manual - Page 27
... Keyboard and Mouse
Your computer includes a detachable wireless keyboard and a wireless mouse with the keyboard attached and the display open or the keyboard will fall away from the computer base. The keyboard must pair the mouse with the computer. Using the Keyboard and Mouse
27
To reestablish the connection, see "Keyboard Pairing Failed" on page 27.
See "Pairing the Keyboard...
Owner's Manual - Page 28
... Failed
If your computer fails to recognize the keyboard, follow these steps as necessary to pair your keyboard with your computer.
28
Using the Keyboard and Mouse wait about three minutes for about four seconds to restart the computer; Release the wireless connection button on the back of beeps before the pairing ...
Owner's Manual - Page 29
Pairing the Mouse
The Dell™ XPS™ M2010 Mouse Connection Wizard launches the first time you turn on the Wizard: 1 Insert two AA batteries, which are shipped uninstalled, into the mouse and replace the battery cover.
1
2
1 batteries
2 battery cover
Using the Keyboard and Mouse
29
Mouse Pairing With the Wizard
Follow the instructions on your computer. Follow the...
Owner's Manual - Page 30
... 4 scroll wheel 7 power switch
2 forward button
5 left mouse button
8 wireless (Bluetooth) connection button
3 wireless light 6 right mouse button 9 optical sensor
2 Power on the mouse by sliding the switch on the bottom of the mouse to the Off position.
30
Using the Keyboard and Mouse
Mouse Pairing Failed
If the Mouse Connection Wizard does not launch or repeatedly fails...
Owner's Manual - Page 31
...
System Functions
Opens the Task Manager window. After completing the pairing, the blue wireless light on an external keyboard. Numeric Keypad
1
1 numeric keypad
The numeric keypad functions like the numeric keypad on the mouse will stop blinking and continue to light for the operating system to load and the computer to initialize...
Owner's Manual - Page 35
Using the Keyboard and Mouse
35 Replacing the Keyboard Battery
CAUTION: Before you begin any of the keyboard.
1 2
3
1 keyboard
2 captive screw
3 keyboard battery
To replace the keyboard battery, follow the safety instructions in reverse. To remove the keyboard battery: 1 Turn the keyboard over. 2 Remove the captive screw at the top of the keyboard battery. 3 Slide the battery forward ...
Owner's Manual - Page 36
36
Using the Keyboard and Mouse
Owner's Manual - Page 99
...mouse... if you are unable to get a response by pressing a key on your keyboard or moving your computer. Click the question mark icon at least 8 to access Help. Contact Dell for an earlier Microsoft Windows operating system
R U N T H E...Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to All Programs→ Accessories, ...
Owner's Manual - Page 111
... photography and audio. System Setup Program
111 When the DELL logo appears, press immediately. Ensure the keyboard is not inherently better or worse than a RAID level 0 configuration.
RAID Level 0 Configuration
A ...you reboot the computer, the previous boot order is searching for the Dell™ XPS™ M2010 computer. Performing a One-Time Boot
You can set a one of the RAID ...
Owner's Manual - Page 177
... document in a particular installation. NOTICE: The FCC regulations provide that may cause interference with the FCC regulations:
Product name: Model number: Company name:
Dell™ XPS™ M2010
PP03X
Dell Inc. However, there is subject to the receiver.
• Move the system away from the receiver.
• Plug the system into a different...
Owner's Manual - Page 185
... - readme file - A file can view but cannot edit or delete. The sharpness and clarity of independent disks - Interference that establishes standards for attaching a PS/2-compatible keyboard, mouse, or keypad. ROM, unlike RAM, retains its vertical frequency). The organization that is generated at typical radio frequencies, in the range of the electromagnetic frequency...
Owner's Manual - Page 187
... that consists of characters. video mode -
super-extended graphics array - Also known as date and time. A hardware-based security feature that serves as a USB-compatible keyboard, mouse, joystick, scanner, set of cable used to protect against electromagnetic interference, rather than system memory. Devices are twisted to protect against interference. A video standard for...
Owner's Manual - Page 191
...notice, 177 Files and Settings Transfer
Wizard, 66 firewall
Windows XP, 79 firewire
description, 21 firewire. See IEEE 1394
G
...help file Windows Help and Support
Center, 13 hibernate mode
about, 62
I
IEEE 1394 description, 21 system view, 21 troubleshooting, 97
infrared sensor description, 19 system view, 19
Internet connection about, 65 options, 65 setting up, 65
IRQ conflicts, 122
K
keyboard...
Owner's Manual - Page 192
... network connections, 78
modem connector (RJ-11) description, 22 system view, 22
mouse customizing, 34 description, 17 pairing, 29 system view, 17 using, 27
N
...connector description, 22 system view, 22
O
operating system reinstalling, 14 reinstalling Windows XP, 122
Operating System CD, 14
P
passwords about, 85 security, 85
phone...help, 14, 135
R
RAID configuring, 111
RAM. See memory
192
Index
Owner's Manual - Page 193
regulatory information, 11
reinstalling Windows XP, 122
remote control instructions, 14
resolution setting, 51
ResourceCD, 120 about, 11 See also Drivers..., 87 Dell MediaDirect, 99 drives, 91 DVD drive, 91-92 error messages, 94 external keyboard problems, 97 hard drive, 92 Hardware Troubleshooter, 122 Help and Support Center, 13 IEEE 1394, 97 keyboard, 97 lockups, 98 network, 101
Index
193
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