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Canon MX310 Support Question

Canon MX310 Support Question

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Question posted by mrfuji on March 26th, 2015

Canon Mx310 Printing Black Pages, New Ink, Test Page Prints But Nothing Else, Wh

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Answer #1: Posted by TechSupport101 on March 26th, 2015 12:42 PM
This answer was accepted by the poster of the original question.
TechSupport101

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1. The printer has two ink tanks - do be sure that both are still inked.

2. This may be caused by the cartridge having being exposed to air and dried up - clogging the nozzles. Try a deep nozzle cleaning

3. The new replacement cartridge may be defect

4. Depending on certain changes made to the computer, a current printer driver may have to be downloaded and installed from Canon's official site.

Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 5

... Changing the Copy Settings 19 Using Useful Copy Functions 21 Printing from Your Computer 22 Printing with Windows 22 Printing with Macintosh 23 Scanning Images 24 Scanning Methods 24 Printing Photographs Directly from a Compliant Device 25 Printing Photographs Directly from a Compliant Device 25 About PictBridge Print Settings 27 Faxing 30 Preparing the Machine for Fax 30 Registering...
MX310 series Quick Start Guide - Page 29

... digital camera, camcorder, or mobile phone using a USB cable recommended by the device's manufacturer, and print recorded images directly without the need to use a computer. See "Loading Printing Paper" on page 6. (2) Load paper. z Connectable Devices PictBridge is PictBridge compliant. A device with the PictBridge standard. * PictBridge compliant digital still cameras, digital camcorders...
MX310 series Quick Start Guide - Page 30

... is turned off. (2) Connect the PictBridge compliant device to select a print mode compliant with PictBridge before connecting it on the PictBridge compliant device before connecting the device. Note Depending on page 29. 4 Start printing from your PictBridge compliant device does not have to the machine using the menu on the device or select Play mode manually after connecting...
MX310 series Quick Start Guide - Page 31

... 29. About PictBridge Print Settings „ Settings on a PictBridge Compliant Device This section describes the print settings on page 29. *5 Exclusively used to print photo stickers. Setting item names may be available on sticker paper, select 10 x 15 cm/ 4" x 6" in the instruction manual of your device. When printing on some devices. Also, when some Canon genuine papers depending on...
MX310 series Quick Start Guide - Page 32

... select the optimization method to print. 28 Printing Photographs Directly from a Compliant Device or Letter-sized paper. Besides the above options, you select Date, File No., or Both, the date and/or file number will be printed even when Both is used to Off. Face brightens a darkened face on black areas. - z 35 mm Film Style...
MX310 series Quick Start Guide - Page 33

... machine. RED EYE CORR Corrects red eyes in this column to Default on the PictBridge compliant device when you can configure the following. z Setting Items Setting Item Description PAGE SIZE Select the page size, when printing directly from a Compliant Device 29 Layout Image optimize * Set the items in portraits caused by flash photography. REMOVE NOISE...
MX310 series Quick Start Guide - Page 48

... as when the recipient's line was busy, the machine is available only when the recipient's fax machine supports color faxing. z If documents remain in the ADF. Automatic redialing is displayed, load the next page on the Platen Glass. z When the document was loaded on the Platen Glass: (3) When the following message is...
MX310 series Quick Start Guide - Page 60

... number from 0001 to 4999 indicates a document being sent or printed. z < > indicates a color document. Displaying Details of the transaction number, print the memory list. transaction number, transaction time and fax number). Note If you can check its details on page 54. 56 Faxing z indicates a black & white document being received. (B) Marks before the transaction number z No...
MX310 series Quick Start Guide - Page 65

... of this pattern are missing (Black ink) (2) If these patterns have white streaks, the print head nozzles need cleaning. Routine Maintenance 61 Example: When lines are missing, the print head nozzles need cleaning. See "Print Head Cleaning" on page 66. 1 Check the nozzle check pattern you printed. (1) (2) (1) If lines of ink is not enough ink. Examining the Nozzle Check...
MX310 series Quick Start Guide - Page 67

... only when necessary. 1 Make sure that cleaning the Print Head causes used ink to select DEEP CLEANING, then press the OK button. 4.MAINTENANCE DEEP CLEANING Print Head Deep Cleaning starts. See "Printing the Nozzle Check Pattern" on page 60. (2) If the problem is a more ink than standard Print Head Cleaning, so perform this does not solve the...
MX310 series Quick Start Guide - Page 70

...the LCD" on the LCD to the ink level information only as ink is full when a new FINE Cartridge is no improvement with the quality of printing following ways: z "With the LCD ...continue printing for a few seconds. BLACK INK LOW COLOR INK LOW CHECK INK U163 BLK COL CHECK INK U162 BLK COL Ink is mounted on page 67 Note The ink level detector is low. You can check the current ink level...
MX310 series Quick Start Guide - Page 71

... details, refer to "AUTO PRINT RX" in "FAX SETTINGS" of a Color and Black FINE Cartridges may have a new FINE Cartridge available. Ink has run out. Ink is disabled. See "CHECK INK U163" in "An Error Message Is Displayed on the LCD" on page 78 and take appropriate action. z Ink is low while printing in fax mode z Ink is low while receiving...
MX310 series Quick Start Guide - Page 73

... use new FINE cartridges in whichever ink remains, only for a while. z Once a FINE Cartridge has been installed, do not remove it from the machine and leave it immediately. Note z If a FINE Cartridge runs out of ink, replace them using the following steps. Canon recommends to use . Even when printing with one ink only, print with both cartridges. Color ink...
MX310 series Quick Start Guide - Page 81

... page 83 z "Print Results Not Satisfactory" on page 84 z "The Print Result Not Satisfactory When Copying" on page 88 z "Printing Does Not Start" on page 88 z "Paper Does Not Feed Properly" on page 89 z "Paper Jams" on page 90 z "Document Jams" on page 91 z "Error Message Appears on the Computer Screen" on page 94 z "Error Message Appears on a PictBridge Compliant Device" on page...
MX310 series Quick Start Guide - Page 82

.... The FINE Cartridge may not be installed properly. Canon recommends to use new genuine Canon cartridges in progress and you can print another photograph. Ink has run out. Replace the ink cartridge and close the Scanning Unit (Printer Cover). Replace the empty ink cartridge immediately after connecting the device to the machine. Press the OK button to cancel...
MX310 series Quick Start Guide - Page 88

...'s Guide on-screen manual. Also, if you notice blurs or uneven colors, increase the print quality setting and try printing again. * When printing from a Compliant Device" on the combination of the loaded paper? Confirm by using the Operation Panel on -screen manual. z Do the page size and media type settings match the size and type of...
MX310 series Quick Start Guide - Page 89

.... The media is not installed properly. Print Head is no ink left. See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may be printed misaligned. See "Aligning the Print Head" on page 64 to be improved by reinstalling the FINE Cartridge. „ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned...
MX310 series Quick Start Guide - Page 100

... on page 78. The ink absorber is ready, the machine starts printing automatically. Action See "UNSUPPORTED USB HUB" in the display on your PictBridge compliant device to clear them. Note z This section describes errors that the paper thickness lever is displayed, make sure that are using. Close the Scanning Unit (Printer Cover) on Canon-brand...
MX310 series Quick Start Guide - Page 107

...°F) Humidity: 5 to 1 mm in height z 1 sheet for Borderless Printing: 8.5 inches / 216 mm) Approx. 40 dB (A) * When printing in height z Max. 5 pages of A4- Approx. 8.6 kg (Approx. 19.0 lb.) * With the FINE Cartridges installed. Nozzles: Black: 320 nozzles Cyan/Magenta/Yellow: 384 x 3 nozzles z Max. 30 pages of Legal-sized sheets (75 gsm / 20 lb paper...
MX310 series Quick Start Guide - Page 122

... examining 61 printing 60 P Print Head aligning 64 cleaning 62 118 Index deep cleaning 63 Printing from Your Computer Macintosh 23 Windows 22 Printing Photographs Directly from a Compliant Device 25 PictBridge print settings 27 R Replacing a FINE Cartridge 66 ink status information ...Machine 6 Limited Warranty - Index A Appendix 101 B Before Using the Machine 2 C Canon U.S.A., Inc. U.S.

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