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Brother International IntelliFax-4100 Support Question

Brother International IntelliFax-4100 Support Question

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Question posted by micleicia89 on March 18th, 2013

Fax Machine Poor Line Condition

Our company just brought this new fax machine, it keeps reading poor line condition, We are not able to send fax or recieve fax. The phone company checked the line and it is fine on their end. I hear a dial tone, but the machine is not properly working. I am starting to believe it is the machine.     

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Related Brother International IntelliFax-4100 Manual Pages

Users Manual - English - Page 40

... work with either pulse or tone dialing telephone service. Multi-Line Connections (PBX) Most offices use a central telephone system. You can then leave the machine in FAX mode to be made. If the machine is to receive faxes any time of your fax machine. (See I have difficulty with a PBX. If your line has more than two wires, proper connection...
Users Manual - English - Page 58

... and the RING TIME:20 SEC SELECT & SET machine is set the receive mode to FAX/TEL, you'll need to determine how long the machine will send you its special double-ring when you have extension phones on the same line as the machine. (See Operation from the phone company. Even if the caller hangs up and detect...
Users Manual - English - Page 67

... for memory transmission. Then, as soon as the phone line is receiving or sending another fax (from memory). You can set to OFF). Dual Access You can scan up to 50 documents into the fax memory, even while the machine is free, the machine will start dialing and sending the fax. Your machine normally operates in Dual Access mode. As the...
Users Manual - English - Page 76

... an outside line), press Redial/Pause as the call is dialed. 4 Use the dial pad to enter the name (up your machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of the control panel. (For USA only) One-Touch key 1 has been pre-programmed for the Brother fax-back system...
Users Manual - English - Page 78

You can assign up a One Touch key or a Speed Dial location. Each Group uses up to 231 numbers (131 numbers for FAX-4100) to one One Touch Group key (and Fax Start). Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one large Group. (See Storing...
Users Manual - English - Page 81

.... (See Setting Up Groups for Broadcasting, Page 7-3.) The easiest way to 50 manually dialed numbers. You will read the document into memory and then start sending faxes to send the portion that is being sent. Your machine will be printed automatically to multiple fax numbers. You must press Broadcast between each key counts as one page has...
Users Manual - English - Page 84

... the ring pattern the phone company provided cannot be registered by the fax, please check for other 's work. I The first two rings are shown in the USA and Canada that was "registered"). (Other telephones on the fax machine. If you decide to get a new fax number, make sure you on , there is called, the fax machine will answer only calls...
Users Manual - English - Page 85

...fax machine will see the first 16 characters of the number or name. You can be activated. Call your local phone company to determine the kind of service available in your machine... you want to keep one of your phone numbers dedicated only to fax calls, you must leave the machine in MANUAL mode ...Company. 5 Press Stop/Exit. Here's why: Manual mode will hear each pattern as the line rings.
Users Manual - English - Page 91

... 97 Check the Receiving Status 1 Fax 98 Change Receive Mode 1 TAD 2 FAX/TEL 3 FAX 90 Exit Operation Details If you hear one long beep, you cannot change the Answer Mode. Enter the number of a remote fax machine to enter a remote command. Once you hear one long beep, the change it because the conditions have registered the number, your fax forwarding...
Users Manual - English - Page 92

... Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 When you hear two short beeps, enter 9 5 4. 4 Enter the new telephone number of the remote fax machine where you hear your machine beep, hang up and wait. You cannot use and...
Users Manual - English - Page 107

... Cause Action CHANGE DRUM SOON The drum unit is near the end of paper or paper is not in Either load the appropriate size the cassette does not match the paper or change the default setting. Press 1 to reset. ERROR A poor quality phone line caused communications error. If this error, the paper in Verify...
Users Manual - English - Page 112

... is divided and printed on the phone line. If your machine's primary corona wire for printing may be dirty, or the sending party's fax scanner may not be dirty. Deactivate the fax by turning Easy Receive to see vertical streaks/black lines on the faxes you may get an additional blank page, your machine. Check the table below and follow...
Users Manual - English - Page 113

Check for a dial tone. There is no dial tone on the phone line. FINE poor. (See Fax Resolution, Page 6-5). There is not in the correct receiving mode for your resolution to hear it . (See page 13-18) The receiving party says Your machine's scanner may be dirty or the receiving vertical streaks appear party's print head may be dirty, so try...
Users Manual - English - Page 114

..., the signal can temporarily interrupt or disrupt the fax data. If you are sending or receiving a fax message while a custom feature signal comes through on a single, shared line with custom features. I have difficulty transferring a fax call . Pick up the machine handset or answer from an extension phone and then press your machine answers, hang up immediately. I N T E N A N C E When your...
Users Manual - English - Page 122

Keep all separate parts to take out any optional memory upgrade boards or network cards before packing the machine. 13 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Cassette #2 8 Pack additional parts (cord, paper cassette, printed materials) in the carton. Caution Be sure to use with your "Exchange" machine. Bottom Layer Note If you have the Cassette #2 option,...
Users Manual - English - Page 124

... your finger. It maxy crack the panel. I Do not use water. Cleaning the Document Scanner 1 Unplug the telephone line, and then the power cord. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it ... solvents and do not use isopropyl alcohol to clean the scanner window. Routine Maintenance Keep your machine in optimum condition by cleaning it carefully.
Users Manual - English - Page 132

... all cables from the wall outlet before servicing, modifying or installing the equipment. If you are not able to solve a problem with FDA radiation performance standards, 21 CFR Subchapter J. 14 - 2 I M... company or connected to party lines. This product complies with your FAX-4100, FAX-4750e or FAX-...telephone company may ask that you disconnect this equipment from the fax machine during ...
Users Manual - English - Page 137

... available for FAX-4100) Sets your Brother machine to communicate with another. Beeper Volume Volume setting for dark or light originals, by line noise or static. Broadcasting The ability to send the same fax message to more than one fax unit to print a copy of one location. CNG tones The special tones (beeps) sent by fax machines during fax sending or...
Users Manual - English - Page 139

... for changing the settings of dialing on the Brother machine that allows you press Fax Start to call , answered at an external or extension phone, to place a 3.5 second delay in FAX mode. See: Standard, Super Fine and Photo. LCD (liquid crystal display) The LCD screen on a telephone line. scanning The process of sending an electronic image of photographs...
Users Manual - English - Page 140

... Windows® applications. User Settings List Printed report of sending documents over the phone lines from your Brother machine's settings. G - 4 Speed Dial A preprogrammed number for FAX-4100) to the receiving fax machine. You must press the Speed Dial button and then a three-digit code (two-digit code for easy dialing. Super Fine resolution 203 × 392 dpi. You can connect an...

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