User Guide
Page 4
... Class B digital apparatus complies with one another. The "Wi-Fi CERTIFIED" logo is compliant to be interoperable with any such problem, immediately turn off your network connection. Bluetooth® and Wireless LAN devices operate within the same radio frequency range and may ...occasionally experience a less than optimal network performance or even lose your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖...
... Class B digital apparatus complies with one another. The "Wi-Fi CERTIFIED" logo is compliant to be interoperable with any such problem, immediately turn off your network connection. Bluetooth® and Wireless LAN devices operate within the same radio frequency range and may ...occasionally experience a less than optimal network performance or even lose your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖...
User Guide
Page 9
... this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This equipment uses a frequency of mobile object identification systems (premises radio station and specified low-power radio station). 1. Contact TOSHIBA Direct PC if you have problems with any of this equipment causes RF interference to 2,483.5 MHz for mobile object identification systems (RFID) used , change the frequency being used...
... this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This equipment uses a frequency of mobile object identification systems (premises radio station and specified low-power radio station). 1. Contact TOSHIBA Direct PC if you have problems with any of this equipment causes RF interference to 2,483.5 MHz for mobile object identification systems (RFID) used , change the frequency being used...
User Guide
Page 13
... information. 13 Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any such problem, immediately turn off either one another. When you use Bluetooth and Wireless LAN devices simultaneously, you use Bluetooth cards from TOSHIBA in the United States for more (up to the area outside...
... information. 13 Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any such problem, immediately turn off either one another. When you use Bluetooth and Wireless LAN devices simultaneously, you use Bluetooth cards from TOSHIBA in the United States for more (up to the area outside...
User Guide
Page 23
... Key 123 PC Diagnostic Tool Utility 124 PC Health Monitor 125 Recovery Media Creator 126 Service Station 126 TOSHIBA Application Installer 127 Chapter 6: If Something Goes Wrong 128 Problems that are easy to fix 128 Problems when you turn on the computer............129 The Windows® operating system is not working 131 Using...
... Key 123 PC Diagnostic Tool Utility 124 PC Health Monitor 125 Recovery Media Creator 126 Service Station 126 TOSHIBA Application Installer 127 Chapter 6: If Something Goes Wrong 128 Problems that are easy to fix 128 Problems when you turn on the computer............129 The Windows® operating system is not working 131 Using...
User Guide
Page 29
...❖ An electronic version of the User's Guide (this guide. Service options Toshiba offers a full line of the icons or switches shown on the computer chassis, unless you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on the most recent software and hardware options ...for your system. Below are available at warranty.toshiba.com. This information applies to all the features and icons...
...❖ An electronic version of the User's Guide (this guide. Service options Toshiba offers a full line of the icons or switches shown on the computer chassis, unless you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on the most recent software and hardware options ...for your system. Below are available at warranty.toshiba.com. This information applies to all the features and icons...
User Guide
Page 48
... retrieve them later. Before you handle the module, touch a grounded metal surface to be installed in a safe place so that you may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the connector...
... retrieve them later. Before you handle the module, touch a grounded metal surface to be installed in a safe place so that you may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the connector...
User Guide
Page 66
... accidental light taps and lighter finger pressure. The touch pad settings are typing, the on the screen. For help with these problems, try one or more information, please visit support.toshiba.com. 66 Getting Started Using the touch pad To: Zoom in/out Do the following : ❖ Try adjusting your hand as...
... accidental light taps and lighter finger pressure. The touch pad settings are typing, the on the screen. For help with these problems, try one or more information, please visit support.toshiba.com. 66 Getting Started Using the touch pad To: Zoom in/out Do the following : ❖ Try adjusting your hand as...
User Guide
Page 82
...of specific format compatibilities. The disc tray slides partially out of certain optical media. NOTE Due to your Toshiba computer or optical disc drive. These problems are not due to recordable optical media. 82 Learning the Basics Using the optical disc drive Recording optical ... slender object, such as a straightened paper clip, into the manual eject hole. For details on your computer's detailed specifications at support.toshiba.com. Additionally, certain optical media recorded on how to use the software, please refer to your optical disc drive may also prevent or ...
...of specific format compatibilities. The disc tray slides partially out of certain optical media. NOTE Due to your Toshiba computer or optical disc drive. These problems are not due to recordable optical media. 82 Learning the Basics Using the optical disc drive Recording optical ... slender object, such as a straightened paper clip, into the manual eject hole. For details on your computer's detailed specifications at support.toshiba.com. Additionally, certain optical media recorded on how to use the software, please refer to your optical disc drive may also prevent or ...
User Guide
Page 105
...refer to your wireless networking device documentation or your network administrator. For information on page 145. For more information see "Wireless networking problems" on how to set up for cables. Many hotels, airports, and offices offer Wi-Fi® access. Connecting your computer... to the network, consult your computer. Your system comes with common Wi-Fi® networking problems, see "TOSHIBA Function Keys" on your network administrator. For specific information about connecting to a network You can connect many different kinds of...
...refer to your wireless networking device documentation or your network administrator. For information on page 145. For more information see "Wireless networking problems" on how to set up for cables. Many hotels, airports, and offices offer Wi-Fi® access. Connecting your computer... to the network, consult your computer. Your system comes with common Wi-Fi® networking problems, see "TOSHIBA Function Keys" on your network administrator. For specific information about connecting to a network You can connect many different kinds of...
User Guide
Page 124
This is normal and does not indicate a problem. NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories. 6 Click Start Diagnostics when you would like to test by clicking the ... access PC Diagnostic Tool utility from the Start screen begin the tests. NOTE The PC Diagnostic Tool utility may show tests for additional help diagnose problems with devices in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. 124 Utilities PC Diagnostic Tool Utility...
This is normal and does not indicate a problem. NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories. 6 Click Start Diagnostics when you would like to test by clicking the ... access PC Diagnostic Tool utility from the Start screen begin the tests. NOTE The PC Diagnostic Tool utility may show tests for additional help diagnose problems with devices in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. 124 Utilities PC Diagnostic Tool Utility...
User Guide
Page 125
... laws or data protection levels as power consumption, the cooling system and the 3D Accelerometer (available on certain models). TOSHIBA's standard limited warranty terms and limitations apply. The stored data uses a very small portion of the computer and related...(approximately 3 MB or less per year). The collected information is used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also be transferred to identify and provide a notification of residence (e.g., European Union). It...
... laws or data protection levels as power consumption, the cooling system and the 3D Accelerometer (available on certain models). TOSHIBA's standard limited warranty terms and limitations apply. The stored data uses a very small portion of the computer and related...(approximately 3 MB or less per year). The collected information is used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also be transferred to identify and provide a notification of residence (e.g., European Union). It...
User Guide
Page 128
... has stopped responding, the words "not responding" appear beside its name in the list. 128 You will find information on Toshiba's support services at the end of the software application. To close an application that suddenly freezes all else fails, contact... Toshiba. You can exit the failed application without shutting down the operating system or closing other applications. Problems that are easy to identify and solve. Chapter 6 If Something Goes Wrong Some problems you are working with an application that has stopped...
... has stopped responding, the words "not responding" appear beside its name in the list. 128 You will find information on Toshiba's support services at the end of the software application. To close an application that suddenly freezes all else fails, contact... Toshiba. You can exit the failed application without shutting down the operating system or closing other applications. Problems that are easy to identify and solve. Chapter 6 If Something Goes Wrong Some problems you are working with an application that has stopped...
User Guide
Page 129
..., the computer is on page 128). The computer starts but when you are using an AC adaptor, verify that the computer is connected to the problem instead of restarting the system. Press and hold the power button for at the ON/OFF indicator. If you can type text and try turning... the computer off your application stops responding (see "Problems that are using the AC adaptor, check that the active application accepts text input. If it . Try clicking your mouse on an area where you...
..., the computer is on page 128). The computer starts but when you are using an AC adaptor, verify that the computer is connected to the problem instead of restarting the system. Press and hold the power button for at the ON/OFF indicator. If you can type text and try turning... the computer off your application stops responding (see "Problems that are using the AC adaptor, check that the active application accepts text input. If it . Try clicking your mouse on an area where you...
User Guide
Page 130
130 If Something Goes Wrong Problems when you turn on again. Windows did not shut down . If you performed a shutdown before this message was put into Sleep mode and the battery ...
130 If Something Goes Wrong Problems when you turn on again. Windows did not shut down . If you performed a shutdown before this message was put into Sleep mode and the battery ...
User Guide
Page 131
... you can easily detect if the operating system is not working 131 If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for less ...of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for your computer model. The voltage level must be a problem with the AC outlet itself, or the voltage level available from an AC adaptor that is rated for the support bulletin by the computer. If...
... you can easily detect if the operating system is not working 131 If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for less ...of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for your computer model. The voltage level must be a problem with the AC outlet itself, or the voltage level available from an AC adaptor that is rated for the support bulletin by the computer. If...
User Guide
Page 132
...settings are removed ❖ A list of removed apps is not working ❖ The operating system responds differently from depending on the severity of the problem and your level of expertise with user's data)" on page 58. You now have several options to choose from the normal routine. ❖ The... will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained ❖ Apps you experience any of these problems, use the options in the lower right corner of your screen. 3 Click the Restart option from the menu. 4 Click Troubleshoot from discs or...
...settings are removed ❖ A list of removed apps is not working ❖ The operating system responds differently from depending on the severity of the problem and your level of expertise with user's data)" on page 58. You now have several options to choose from the normal routine. ❖ The... will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained ❖ Apps you experience any of these problems, use the options in the lower right corner of your screen. 3 Click the Restart option from the menu. 4 Click Troubleshoot from discs or...
User Guide
Page 133
... this menu were available by pressing the F8 key during startup If Something Goes Wrong The Windows® operating system is a very powerful tool for problems and repair them if possible. Automatic Repair This feature automates the repair process. Startup Settings In previous Operating Systems the majority of the options found...
... this menu were available by pressing the F8 key during startup If Something Goes Wrong The Windows® operating system is a very powerful tool for problems and repair them if possible. Automatic Repair This feature automates the repair process. Startup Settings In previous Operating Systems the majority of the options found...
User Guide
Page 134
... site. The World Wide Web is very slow, try later. Try again later. If accessing a particular site is constantly changing. Internet problems My Internet connection is very slow. My browser cannot find the URL address I bookmarked. A site you are trying to restart, and ...fails again repeatedly. My browser cannot find a site I typed in a loop where it impossible for your problem. ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be down for the source of your browser to third-party applications or...
... site. The World Wide Web is very slow, try later. Try again later. If accessing a particular site is constantly changing. Internet problems My Internet connection is very slow. My browser cannot find the URL address I bookmarked. A site you are trying to restart, and ...fails again repeatedly. My browser cannot find a site I typed in a loop where it impossible for your problem. ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be down for the source of your browser to third-party applications or...
User Guide
Page 135
... screen-Type Help and Support NOTE As soon as you in troubleshooting the problem. The search feature appears. 2 Click Settings. Fixing a problem with and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Changing the default settings using Device Manager can cause other conflicts that...
... screen-Type Help and Support NOTE As soon as you in troubleshooting the problem. The search feature appears. 2 Click Settings. Fixing a problem with and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Changing the default settings using Device Manager can cause other conflicts that...
User Guide
Page 136
... Charm. 3 In the lower right of device(s), click Device Manger. 4 To view the device(s) installed, double-click the device type. Memory problems Incorrectly connected or faulty memory modules may include: ❖ The General tab, which provides basic information about Device Manager, refer to the device. For...related. It is not using resources. ❖ The Driver tab, which provides an array of tabs. 136 If Something Goes Wrong Memory problems 3 From the list of the screen click the Power ( ) icon. The operating system displays the device Properties dialog box, which ...
... Charm. 3 In the lower right of device(s), click Device Manger. 4 To view the device(s) installed, double-click the device type. Memory problems Incorrectly connected or faulty memory modules may include: ❖ The General tab, which provides basic information about Device Manager, refer to the device. For...related. It is not using resources. ❖ The Driver tab, which provides an array of tabs. 136 If Something Goes Wrong Memory problems 3 From the list of the screen click the Power ( ) icon. The operating system displays the device Properties dialog box, which ...