Maintenance Manual
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...-in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The keyboard also includes two...
...-in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The keyboard also includes two...
Maintenance Manual
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... *** Bad HDD type *** Check system. Then press [F1] key ...... (d) *** Bad memory size *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then the system reboots. Then press [F1] key ...... (f) *** Bad check sum (CMOS) *** Check system. If error message (b) appears often... If an error message is shown on , replace the RTC battery. Check 1 If one of the following error messages appears on the screen, press F1 as the message instructs, returns all system settings to Procedure 2. If DOS or Windows is turned on the display...
... *** Bad HDD type *** Check system. Then press [F1] key ...... (d) *** Bad memory size *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then the system reboots. Then press [F1] key ...... (f) *** Bad check sum (CMOS) *** Check system. If error message (b) appears often... If an error message is shown on , replace the RTC battery. Check 1 If one of the following error messages appears on the screen, press F1 as the message instructs, returns all system settings to Procedure 2. If DOS or Windows is turned on the display...
Maintenance Manual
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... -> Fingerprint Application. 2. The Verify screen will be registered 3 times. At the Scanning Practice screen, you are able to practice swiping (three times) your files and folders private" appears in [Computer administrator], click [Yes, Make Private]. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL...] 2-57 Click the icon of your fingerprint on the Fingerprint Image Capture screen.Let the computer read the finger to register. To run this has...
... -> Fingerprint Application. 2. The Verify screen will be registered 3 times. At the Scanning Practice screen, you are able to practice swiping (three times) your files and folders private" appears in [Computer administrator], click [Yes, Make Private]. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL...] 2-57 Click the icon of your fingerprint on the Fingerprint Image Capture screen.Let the computer read the finger to register. To run this has...
Maintenance Manual
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...fingerprint 1. Procedure 3 Authentication of your finger registered and slide your finger sideways. Turn on the computer to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When.... When not authenticated well, warning message appears. When the Store to complete fingerprint registration. Click Finish to Sensor screen is displayed in the fingerprint authentication display. 2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 7.
...fingerprint 1. Procedure 3 Authentication of your finger registered and slide your finger sideways. Turn on the computer to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When.... When not authenticated well, warning message appears. When the Store to complete fingerprint registration. Click Finish to Sensor screen is displayed in the fingerprint authentication display. 2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 7.
Maintenance Manual
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... and displays the operation guide on the right side of the display screen as 3.23 RUNNING TEST. For more details on and after section 3.6. For more details on the subtest. Terminates the test program and exits to the section 3.4. 3-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Continues the test. 3. As for each test...
... and displays the operation guide on the right side of the display screen as 3.23 RUNNING TEST. For more details on and after section 3.6. For more details on the subtest. Terminates the test program and exits to the section 3.4. 3-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Continues the test. 3. As for each test...
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DMI information on the screen. When an item ends normally, the program proceeds automatically to the Flash ROM, press Y, and then Enter. When an error is found, the program stops ... H/W initial information setting tool consists of four subtests. is displayed. is displayed. Input the computer's PCN/Bundle number and press Enter. (e.g. "Enter Version Number ?" PC18070C313S) 3. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-9 NOTE: Connect USB FDD, when you do not replace the PCB, the DMI information should not be changed.) 1. PP200-AAAAA...
DMI information on the screen. When an item ends normally, the program proceeds automatically to the Flash ROM, press Y, and then Enter. When an error is found, the program stops ... H/W initial information setting tool consists of four subtests. is displayed. is displayed. Input the computer's PCN/Bundle number and press Enter. (e.g. "Enter Version Number ?" PC18070C313S) 3. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-9 NOTE: Connect USB FDD, when you do not replace the PCB, the DMI information should not be changed.) 1. PP200-AAAAA...
Maintenance Manual
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.... Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this model. Move the highlight bar to the subtest you want to FFFFFh, 64KB) on the screen. To check both CPU fan and GPU fan, press 0 and Enter. The following message will appear. *** Test Fan Revolution Low speed Start Make sure the.... The following message will stop. *1 2;FAN#2(GPU)is not supported in this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
.... Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this model. Move the highlight bar to the subtest you want to FFFFFh, 64KB) on the screen. To check both CPU fan and GPU fan, press 0 and Enter. The following message will appear. *** Test Fan Revolution Low speed Start Make sure the.... The following message will stop. *1 2;FAN#2(GPU)is not supported in this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
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Move the highlight bar to the subtest you want to check the hit-miss ratio (on the screen. Subtest 01 Conventional memory This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with ..., FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) One test takes 3 seconds. The data is red in the Read Buffer and data is written in area up to maximum...
Move the highlight bar to the subtest you want to check the hit-miss ratio (on the screen. Subtest 01 Conventional memory This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with ..., FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) One test takes 3 seconds. The data is red in the Read Buffer and data is written in area up to maximum...
Maintenance Manual
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... Alt Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-17 The Ins Lock, Caps Lock, Num Lock, Scroll Lock, Alt, Ctrl, Left Shift and Right Shift keys are displayed on the screen. Move the highlight bar to the subtest you want to... code, character code, and key top name are displayed in Appendix E. The scan codes, character codes, and key top names are shown in reverse screen mode when pressed. 3.8 Keyboard Test 3 Tests and Diagnostics 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press...
... Alt Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-17 The Ins Lock, Caps Lock, Num Lock, Scroll Lock, Alt, Ctrl, Left Shift and Right Shift keys are displayed on the screen. Move the highlight bar to the subtest you want to... code, character code, and key top name are displayed in Appendix E. The scan codes, character codes, and key top names are shown in reverse screen mode when pressed. 3.8 Keyboard Test 3 Tests and Diagnostics 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press...
Maintenance Manual
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...for VGA This subtest displays four colors: red, green, blue and white from left to right across the screen from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen, when this subtest and return to the DISPLAY TEST menu, press Enter. Next, it displays eight solid ... 4 from black to maximum brightness. Gradation for LCD This subtest displays bands of gradations for mixed colors, then for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 01 VRAM read and compared to execute and press Enter. The display below appears on the...
...for VGA This subtest displays four colors: red, green, blue and white from left to right across the screen from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen, when this subtest and return to the DISPLAY TEST menu, press Enter. Next, it displays eight solid ... 4 from black to maximum brightness. Gradation for LCD This subtest displays bands of gradations for mixed colors, then for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 01 VRAM read and compared to execute and press Enter. The display below appears on the...
Maintenance Manual
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Subtest 05 (Display example: Mode 12) To exit this subtest is executed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-19 To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 [Mode 112 [Mode 114 [Mode 115 [... Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for LCD This subtest displays an all-white screen then an all-black screen. All dot on the screen when this subtest and return to the DISPLAY TEST menu. The display changes automatically every three seconds and the...
Subtest 05 (Display example: Mode 12) To exit this subtest is executed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-19 To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 [Mode 112 [Mode 114 [Mode 115 [... Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for LCD This subtest displays an all-white screen then an all-black screen. All dot on the screen when this subtest and return to the DISPLAY TEST menu. The display changes automatically every three seconds and the...
Maintenance Manual
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3 Tests and Diagnostics 3.9 Display Test Subtest 06 "H" pattern display This subtest displays a full screen of LCD brightness, the screen returns to the DISPLAY TEST menu, press Enter. This condition does not indicate on error. NOTE: The last row may not... HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
3 Tests and Diagnostics 3.9 Display Test Subtest 06 "H" pattern display This subtest displays a full screen of LCD brightness, the screen returns to the DISPLAY TEST menu, press Enter. This condition does not indicate on error. NOTE: The last row may not... HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... displayed on the screen. 1. FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST PASS COUNT WRITE DATA ADDRESS : XX : XXXXX ERROR COUNT : XX READ DATA : XXXXXX STATUS SUB-TEST MENU : 01 - Test start track to DIAGNOSTIC TEST MENU : XXXXX : XX : XXX PORTEGE R500 Maintenance Manual...
... displayed on the screen. 1. FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST PASS COUNT WRITE DATA ADDRESS : XX : XXXXX ERROR COUNT : XX READ DATA : XXXXXX STATUS SUB-TEST MENU : 01 - Test start track to DIAGNOSTIC TEST MENU : XXXXX : XX : XXX PORTEGE R500 Maintenance Manual...
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... execute and press Enter. Head No. ? Subtest 04 Write specified address This subtest writes the data specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop ...data is then read /write This subtest continuously writes data pattern B5ADADh to all the tracks (track: 0 to 39/0 to 79) on the screen. The data is then read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to...
... execute and press Enter. Head No. ? Subtest 04 Write specified address This subtest writes the data specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop ...data is then read /write This subtest continuously writes data pattern B5ADADh to all the tracks (track: 0 to 39/0 to 79) on the screen. The data is then read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to...
Maintenance Manual
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... press Enter to 03 of each new line. The printer I/O port address is not supported for codes 20h through 7Eh line-by the XXXXh number. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-23 3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE: Printer Test is specified by -line while shifting one... (1-3) ? The computer supports three printer channels. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
... press Enter to 03 of each new line. The printer I/O port address is not supported for codes 20h through 7Eh line-by the XXXXh number. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-23 3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE: Printer Test is specified by -line while shifting one... (1-3) ? The computer supports three printer channels. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Maintenance Manual
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... to point (receive) This subtest is not supported for this subtest, a RS-232C wraparound connector must have access to execute and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-25 This subtest sends 20h through the FIR/SIR port. Subtest 01 and 02 require the following data ... with subtest 01 described above. This subtest receives the data from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to the other computer's infrared port. To execute the Async Test, select 7 from...
... to point (receive) This subtest is not supported for this subtest, a RS-232C wraparound connector must have access to execute and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-25 This subtest sends 20h through the FIR/SIR port. Subtest 01 and 02 require the following data ... with subtest 01 described above. This subtest receives the data from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to the other computer's infrared port. To execute the Async Test, select 7 from...
Maintenance Manual
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...System Tools Folder. (This tool can not perform the back-up, create back-up disks as described below. The HDC status is displayed on the screen. If the customer has not or can be erased when subtest 02, 03, 04, 06, 08 or 09 is detected. 3 Tests and Diagnostics..., press Enter, and follow the directions on the screen. The following message appears for whether or not the HDC status is described in the System Tools folder to floppy disk or another hard disk. Data compare error dump (1:no , 2:yes) 3-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Select 1 or 2. ...
...System Tools Folder. (This tool can not perform the back-up, create back-up disks as described below. The HDC status is displayed on the screen. If the customer has not or can be erased when subtest 02, 03, 04, 06, 08 or 09 is detected. 3 Tests and Diagnostics..., press Enter, and follow the directions on the screen. The following message appears for whether or not the HDC status is described in the System Tools folder to floppy disk or another hard disk. Data compare error dump (1:no , 2:yes) 3-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Select 1 or 2. ...
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... following messages will appear: Current date : XX-XX-XXXX Current time : XX:XX:XX Enter new date: PRESS [ENTER] KEY TO EXIT TEST 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-29 Subtest 01 Real time A new date and time can be input during this data with the original data. ...The following backup memories: Writes 1-bit of "on the screen. 3.14 Real Timer Test 3 Tests and Diagnostics 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU,...
... following messages will appear: Current date : XX-XX-XXXX Current time : XX:XX:XX Enter new date: PRESS [ENTER] KEY TO EXIT TEST 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-29 Subtest 01 Real time A new date and time can be input during this data with the original data. ...The following backup memories: Writes 1-bit of "on the screen. 3.14 Real Timer Test 3 Tests and Diagnostics 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU,...
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3.15 NDP Test 3 Tests and Diagnostics 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP: Control word Status word Bus Addition Multiplication PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-31
3.15 NDP Test 3 Tests and Diagnostics 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP: Control word Status word Bus Addition Multiplication PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-31
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... Expansion Test 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. This subtest checks the following order: Sub# 01 02 Address 00001 00001 00002 03 00003 04 00004 05 00005 Good nn nn ww -- 40,80...
... Expansion Test 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. This subtest checks the following order: Sub# 01 02 Address 00001 00001 00002 03 00003 04 00004 05 00005 Good nn nn ww -- 40,80...