Quick Guide (ENGLISH)
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... must set Closed Captioning on the box, not your TV (digital broadcasting volume. The product settings are connected to the correct jacks. Problem Possible Solution Poor picture Try another channel. / Adjust the antenna. / Check all wire connections. receiver, DVD, cable broadcasting receiver, ...caused by compatibility issues with some external devices, the picture may need a firmware upgrade. Compare these troubleshooting tips apply, call Samsung customer service at maximum First, check the volume of the screen. The image is black and power indicator light blinks steadily....
... must set Closed Captioning on the box, not your TV (digital broadcasting volume. The product settings are connected to the correct jacks. Problem Possible Solution Poor picture Try another channel. / Adjust the antenna. / Check all wire connections. receiver, DVD, cable broadcasting receiver, ...caused by compatibility issues with some external devices, the picture may need a firmware upgrade. Compare these troubleshooting tips apply, call Samsung customer service at maximum First, check the volume of the screen. The image is black and power indicator light blinks steadily....
User Manual Ver.1.0 (English)
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message appears. Select OK. If you have any problems using online services, please contact your Internet Service Provider." NNIf the automatic process cannot find NNIf the connection process fails, check the LAN port connection. When the connection has been verified, the "You are connected to the Internet. connection. 3.
message appears. Select OK. If you have any problems using online services, please contact your Internet Service Provider." NNIf the automatic process cannot find NNIf the connection process fails, check the LAN port connection. When the connection has been verified, the "You are connected to the Internet. connection. 3.
User Manual Ver.1.0 (English)
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When done, select OK. The network test screen appears and the verification process starts. If you have any problems using online services, please contact your Internet Service Provider." When the connection has been verified, the "You are connected to the Internet. Network Status Server. 11. message appears. Select OK.
When done, select OK. The network test screen appears and the verification process starts. If you have any problems using online services, please contact your Internet Service Provider." When the connection has been verified, the "You are connected to the Internet. Network Status Server. 11. message appears. Select OK.
User Manual Ver.1.0 (English)
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Then, go to enter the settings manually. message appears. NNIf the network does not accept the Security Key or PIN, select Retry or select IP Settings to the next section, "Manual Network NNIf you want to set up the connection manually, select IP Settings. problems using online services, please contact your Internet Service Provider." Select OK.
Then, go to enter the settings manually. message appears. NNIf the network does not accept the Security Key or PIN, select Retry or select IP Settings to the next section, "Manual Network NNIf you want to set up the connection manually, select IP Settings. problems using online services, please contact your Internet Service Provider." Select OK.
User Manual Ver.1.0 (English)
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When done, select OK. The network connection screen appears and the verification process starts. Repeat the same entry process for Subnet Mask, Gateway, and DNS Server. 15. When the connection has been verified, the "You are connected to the Subnet Mask fields. 14. 13. If you have any problems using online When done, go to the Internet.
When done, select OK. The network connection screen appears and the verification process starts. Repeat the same entry process for Subnet Mask, Gateway, and DNS Server. 15. When the connection has been verified, the "You are connected to the Subnet Mask fields. 14. 13. If you have any problems using online When done, go to the Internet.
User Manual Ver.1.0 (English)
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Yes: Select Yes if the test picture does not appear or there is noise or distortion in the test picture. Contact Samsung's Call Center for flaws or faults. There may be a problem with the TV. Menu → Support → Self Diagnosis ●● Picture Test Use to check for picture problems. Picture Test displays a high definition picture that you can examine for assistance.
Yes: Select Yes if the test picture does not appear or there is noise or distortion in the test picture. Contact Samsung's Call Center for flaws or faults. There may be a problem with the TV. Menu → Support → Self Diagnosis ●● Picture Test Use to check for picture problems. Picture Test displays a high definition picture that you can examine for assistance.
User Manual Ver.1.0 (English)
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Please check your external equipment. If the problem persists, refer to the external device's user manual. ●● Sound Test Use the built-in melody to check for sound problems. NNIf you hear no sound from the TV speakers, before performing the There may be a problem with your connections. No: Select No if the test picture displays properly.
Please check your external equipment. If the problem persists, refer to the external device's user manual. ●● Sound Test Use the built-in melody to check for sound problems. NNIf you hear no sound from the TV speakers, before performing the There may be a problem with your connections. No: Select No if the test picture displays properly.
User Manual Ver.1.0 (English)
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Please check your external equipment. There may be a problem with the TV. If the problem persists, refer to the external device's user manual. ●● Signal Information (digital channels only) The reception quality of over-the- Contact Samsung's Call Center for assistance. No: Select No if you can hear sound from the speakers. may be a problem with your connections.
Please check your external equipment. There may be a problem with the TV. If the problem persists, refer to the external device's user manual. ●● Signal Information (digital channels only) The reception quality of over-the- Contact Samsung's Call Center for assistance. No: Select No if you can hear sound from the speakers. may be a problem with your connections.
User Manual Ver.1.0 (English)
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The message "All the settings will turn off and on again automatically. appears. 4. Select Yes. All settings are reset. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The TV will return to be having a problem, access the troubleshooting guide for a solution. The Setup screen appears.
The message "All the settings will turn off and on again automatically. appears. 4. Select Yes. All settings are reset. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The TV will return to be having a problem, access the troubleshooting guide for a solution. The Setup screen appears.
User Manual Ver.1.0 (English)
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You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
User Manual Ver.1.0 (English)
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not supported. When the TV is any other electronic devices as far away as possible from the 3D Active Glasses. If there is a problem, keep other 3D product or electronic devices turned on , it may take some time until the 3D display is optimized. The 3D Active Glasses may not work properly if there is initially powered on near the glasses or TV.
not supported. When the TV is any other electronic devices as far away as possible from the 3D Active Glasses. If there is a problem, keep other 3D product or electronic devices turned on , it may take some time until the 3D display is optimized. The 3D Active Glasses may not work properly if there is initially powered on near the glasses or TV.
User Manual Ver.1.0 (English)
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billings and settlements. Even if a file you want to play is encoded in a supported format, an error message may appear due to a PC through a network You can play pictures, music, and videos located on how to Connecting to a sub container or profile problem. NNFor more information on your PC through a network connection using AllShare Play.
billings and settlements. Even if a file you want to play is encoded in a supported format, an error message may appear due to a PC through a network You can play pictures, music, and videos located on how to Connecting to a sub container or profile problem. NNFor more information on your PC through a network connection using AllShare Play.
User Manual Ver.1.0 (English)
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the next page, select { using your remote. NNWhen the music is abnormal when you can fast forward or fast rewind the music file by selecting † or ... using your remote. NNIf the sound is playing, you play MP3 files, adjust the Equalizer in the Sound menu. (An overmodulated MP3 file may cause a sound problem.)
the next page, select { using your remote. NNWhen the music is abnormal when you can fast forward or fast rewind the music file by selecting † or ... using your remote. NNIf the sound is playing, you play MP3 files, adjust the Equalizer in the Sound menu. (An overmodulated MP3 file may cause a sound problem.)
User Manual Ver.1.0 (English)
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Other Information Troubleshooting NNTo view a list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to have a problem, first review this list of all troubleshooting items, go to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
Other Information Troubleshooting NNTo view a list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to have a problem, first review this list of all troubleshooting items, go to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
User Manual Ver.1.0 (English)
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If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
User Manual Ver.1.0 (English)
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For example, if you've used the AV Out jack on the TV to make sure there are no device issues. Self Diagnosis : Support → Self Diagnosis → Picture Test If the problem does not appear in the Picture test, make sure: Your connections are all consistent. correct or black and white, first run a Self Diagnosis on your TV, make sure you have used the AV In jack on your video
For example, if you've used the AV Out jack on the TV to make sure there are no device issues. Self Diagnosis : Support → Self Diagnosis → Picture Test If the problem does not appear in the Picture test, make sure: Your connections are all consistent. correct or black and white, first run a Self Diagnosis on your TV, make sure you have used the AV In jack on your video
User Manual Ver.1.0 (English)
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Stand Assembly If you have any trouble assembling the stand first, review "Install the Stand" in the paper manual. because the cable or satellite box is caused by the box. If the screen displays the guide or info data, the problem is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control.
Stand Assembly If you have any trouble assembling the stand first, review "Install the Stand" in the paper manual. because the cable or satellite box is caused by the box. If the screen displays the guide or info data, the problem is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control.
User Manual Ver.1.0 (English)
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Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the TV menu (go to System → Eco Solution → Energy Saving) jacks. The color is poor or the picture is not bright enough. Incorrect or loose connections may cause color problems or a blank screen.
Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the TV menu (go to System → Eco Solution → Energy Saving) jacks. The color is poor or the picture is not bright enough. Incorrect or loose connections may cause color problems or a blank screen.
User Manual Ver.1.0 (English)
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If the audio is too low at maximum volume. Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) There is no sound or the sound is OK, the sound problem may caused by the source or signal. Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is operating properly. (Go to Support → Self Diagnosis → Sound Test).
If the audio is too low at maximum volume. Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) There is no sound or the sound is OK, the sound problem may caused by the source or signal. Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is operating properly. (Go to Support → Self Diagnosis → Sound Test).
User Manual Ver.1.0 (English)
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The compression of video contents may cause picture distortion, especially with fast moving pictures such as those in sports and action movies. This is not a TV problem. small block, dots, pixelization. A weak signal can cause picture distortion.
The compression of video contents may cause picture distortion, especially with fast moving pictures such as those in sports and action movies. This is not a TV problem. small block, dots, pixelization. A weak signal can cause picture distortion.