Universal Print Driver Guide (ENGLISH)
Page 9
... selected printer's information. • Buy Supplies: Opens the website for pop-ups and searches. You need to select Layout2 and install the Samsung Smart Panel program to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for a printer by the printer's IP address. • My Printer - The...
... selected printer's information. • Buy Supplies: Opens the website for pop-ups and searches. You need to select Layout2 and install the Samsung Smart Panel program to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for a printer by the printer's IP address. • My Printer - The...
User Manual (ENGLISH)
Page 6
Ordering supplies and accessories Toner cartridges ...11.1 How to an application ...8.1 9. Troubleshooting Clearing document jams ...13.1 Clearing paper jams ...13.1 Understanding display messages ...13.3 Toner cartridge-related messages ...13.5 Solving other problems ...13.5 Scanning Scanning basics ...8.1 Scanning ... your machine ...12.2 Maintaining the toner cartridge ...12.3 Clearing the Toner Empty Replace Toner message 12.6 Maintenance parts ...12.6 Managing your machine from the website (SCX-4725FN only) ...12.7 13.
Ordering supplies and accessories Toner cartridges ...11.1 How to an application ...8.1 9. Troubleshooting Clearing document jams ...13.1 Clearing paper jams ...13.1 Understanding display messages ...13.3 Toner cartridge-related messages ...13.5 Solving other problems ...13.5 Scanning Scanning basics ...8.1 Scanning ... your machine ...12.2 Maintaining the toner cartridge ...12.3 Clearing the Toner Empty Replace Toner message 12.6 Maintenance parts ...12.6 Managing your machine from the website (SCX-4725FN only) ...12.7 13.
User Manual (ENGLISH)
Page 16
... printer properties dialog box. To access a printer driver help , support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. Allow extra space for setting up and using your machine, troubleshooting, and installing accessories. This user's guide also contains the Software Section providing you with step-by-step instructions...
... printer properties dialog box. To access a printer driver help , support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. Allow extra space for setting up and using your machine, troubleshooting, and installing accessories. This user's guide also contains the Software Section providing you with step-by-step instructions...
User Manual (ENGLISH)
Page 24
...lets you can share the machine with corporate internet access. Configure the network parameters necessary for network connections. 4 Network setup (SCX-4725FN only) Connecting your machine to a network is assigned automatically by the following two methods: Via network administration programs You can ... SetIP program Introduction Once you have connected your machine to a network with an RJ-45 Ethernet cable, you remotely monitor and troubleshoot network machines from http://solution.samsungprinter.com. • SyncThru™ Web Service: A web server embedded to your network print ...
...lets you can share the machine with corporate internet access. Configure the network parameters necessary for network connections. 4 Network setup (SCX-4725FN only) Connecting your machine to a network is assigned automatically by the following two methods: Via network administration programs You can ... SetIP program Introduction Once you have connected your machine to a network with an RJ-45 Ethernet cable, you remotely monitor and troubleshoot network machines from http://solution.samsungprinter.com. • SyncThru™ Web Service: A web server embedded to your network print ...
User Manual (ENGLISH)
Page 59
... paper jam. Input Misfeed 1 Remove any remaining pages from the ADF. 2 Open the ADF cover. 1 Note If you do if you encounter an error. 13 Troubleshooting This chapter gives helpful information for thick, thin, or mixed paper-type originals. See the next section. 4 Close the ADF cover. Note To prevent document...
... paper jam. Input Misfeed 1 Remove any remaining pages from the ADF. 2 Open the ADF cover. 1 Note If you do if you encounter an error. 13 Troubleshooting This chapter gives helpful information for thick, thin, or mixed paper-type originals. See the next section. 4 Close the ADF cover. Note To prevent document...
User Manual (ENGLISH)
Page 60
Printing automatically resumes. The jammed paper is automatically ejected from the machine. 1 Open the front cover and pull the toner cartridge out. 2 If necessary, pull the manual tray out. 3 Remove the jammed paper by gently pulling it straight out. If the paper does not move when you pull, or if you pull, stop and go to the next step. 2 Gently pull the paper out of the machine. 4 If necessary, push the manual tray back into the machine. 5 Replace the toner cartridge and close the front cover. See page 13.2. 3 Open and close the front cover to clear the jam. In the ...
Printing automatically resumes. The jammed paper is automatically ejected from the machine. 1 Open the front cover and pull the toner cartridge out. 2 If necessary, pull the manual tray out. 3 Remove the jammed paper by gently pulling it straight out. If the paper does not move when you pull, or if you pull, stop and go to the next step. 2 Gently pull the paper out of the machine. 4 If necessary, push the manual tray back into the machine. 5 Replace the toner cartridge and close the front cover. See page 13.2. 3 Open and close the front cover to clear the jam. In the ...
User Manual (ENGLISH)
Page 61
When a paper jam occurs, follow the steps outlined on page 13.1. • Follow the procedures on . Refer to the tables below to clear and try again. Message Meaning Suggested solutions [COMM. The front cover or rear cover is registered as a junk fax. Your machine cannot connect with the receiving fax machine or has lost contact because of the machine is very convenient to tell the service representative the display message. Take care when removing paper from the tray while your machine. The machine has received a fax from which is not securely latched. Close ...
When a paper jam occurs, follow the steps outlined on page 13.1. • Follow the procedures on . Refer to the tables below to clear and try again. Message Meaning Suggested solutions [COMM. The front cover or rear cover is registered as a junk fax. Your machine cannot connect with the receiving fax machine or has lost contact because of the machine is very convenient to tell the service representative the display message. Take care when removing paper from the tray while your machine. The machine has received a fax from which is not securely latched. Close ...
User Manual (ENGLISH)
Page 62
... have tried to set up a copy or fax operation with no document loaded into the ADF. Delete unnecessary fax jobs and retransmit after more than one operation. You are in the fuser unit. A problem has occurred in the paper exit area. Make sure that have selected Manual Feeder for Source in... There is already engaged. Unplug the power cord and plug it back in . has run out. There is full. Paper has jammed in the LSU (Laser Scanning Unit). You have been successfully stored, press 2 to start feeding. If you want to use has no jobs stored. Enter the correct data again...
... have tried to set up a copy or fax operation with no document loaded into the ADF. Delete unnecessary fax jobs and retransmit after more than one operation. You are in the fuser unit. A problem has occurred in the paper exit area. Make sure that have selected Manual Feeder for Source in... There is already engaged. Unplug the power cord and plug it back in . has run out. There is full. Paper has jammed in the LSU (Laser Scanning Unit). You have been successfully stored, press 2 to start feeding. If you want to use has no jobs stored. Enter the correct data again...
User Manual (ENGLISH)
Page 63
... cannot be stacked in the tray. The lifespan of paper. If the problem persists, please call for a specified time interval to 250 sheets of only one type, size, and weight. • If multiple sheets have installed in not for your machine. Paper feeding problems Condition Suggested solutions Paper is not a genuine...
... cannot be stacked in the tray. The lifespan of paper. If the problem persists, please call for a specified time interval to 250 sheets of only one type, size, and weight. • If multiple sheets have installed in not for your machine. Paper feeding problems Condition Suggested solutions Paper is not a genuine...
User Manual (ENGLISH)
Page 64
...representative. Printing problems Condition The machine does not print. Select Samsung SCX-4725 Series PCL 6 as it exits from the machine. Check the machine for laser printers. Clear the paper jam. Check the Windows printer setting to the correct one port, make sure that meets the specifications required by the machine..., attach the cable to another computer that the machine is attached to make sure that is defective. If the computer has more than one . The printer driver may require to see if the machine is too much paper in the paper exit. See the Software Section. Remove...
...representative. Printing problems Condition The machine does not print. Select Samsung SCX-4725 Series PCL 6 as it exits from the machine. Check the machine for laser printers. Clear the paper jam. Check the Windows printer setting to the correct one port, make sure that meets the specifications required by the machine..., attach the cable to another computer that the machine is attached to make sure that is defective. If the computer has more than one . The printer driver may require to see if the machine is too much paper in the paper exit. See the Software Section. Remove...
User Manual (ENGLISH)
Page 65
... operating system is malfunctioning. Check the application's printer selection menu to another application. Pages print, but the text is loose or defective. Right-click the Samsung SCX-4725 Series PCL 6 machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Incompatibility between the PDF file and the...
... operating system is malfunctioning. Check the application's printer selection menu to another application. Pages print, but the text is loose or defective. Right-click the Samsung SCX-4725 Series PCL 6 machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Incompatibility between the PDF file and the...
User Manual (ENGLISH)
Page 66
... 12.5. • The surface of the LSU part inside the machine may have the same problems, remove the toner cartridge and install a new one . Clean the inside of the machine. Try a different brand of background shading becomes unacceptable: • Change to a lighter weight paper. Clean...specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be able to clean the cartridge; Remove the toner cartridge and install a new one . If white vertical streaks appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. See...
... 12.5. • The surface of the LSU part inside the machine may have the same problems, remove the toner cartridge and install a new one . Clean the inside of the machine. Try a different brand of background shading becomes unacceptable: • Change to a lighter weight paper. Clean...specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be able to clean the cartridge; Remove the toner cartridge and install a new one . If white vertical streaks appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. See...
User Manual (ENGLISH)
Page 67
... 180° in the tray. See page 12.4. • The machine may require to curl. See page 5.7. • Remove the toner cartridge and install a new one . See page 5.7. • Ensure that the paper or other material is loaded properly. • Check the paper type and quality. Black pages A • The toner... temperature and humidity can cause problems. • If background scatter covers the entire surface area of the machine. Remove the toner cartridge and install a new one . Character voids are white areas within parts of papers.
... 180° in the tray. See page 12.4. • The machine may require to curl. See page 5.7. • Remove the toner cartridge and install a new one . See page 5.7. • Ensure that the paper or other material is loaded properly. • Check the paper type and quality. Black pages A • The toner... temperature and humidity can cause problems. • If background scatter covers the entire surface area of the machine. Remove the toner cartridge and install a new one . Character voids are white areas within parts of papers.
User Manual (ENGLISH)
Page 68
... toner. • The machine may contain pictures, solids, or heavy lines. Ensure that the original is loaded correctly. Remove the toner cartridge and install a new one. Copying problems Condition Suggested solutions Copies are being used at an altitude of time. Copy image is skewed. • Ensure that the paper is the...
... toner. • The machine may contain pictures, solids, or heavy lines. Ensure that the original is loaded correctly. Remove the toner cartridge and install a new one. Copying problems Condition Suggested solutions Copies are being used at an altitude of time. Copy image is skewed. • Ensure that the paper is the...
User Manual (ENGLISH)
Page 69
The unit scans very slowly. Switch the cable with the other machine operator and ask her/him to sort out the problem. 13.11 If necessary, replace the cable. • Check that the USB cable is not defective. For details about how to set to page 10.4. • Make sure that the paper is configured correctly. Print a Phone Book list, referring to Fax. • Make sure that the ADF is not working . Some of paper, or cannot answer incoming calls. Speak with the other fax machine fails. Check scan setting in correctly. If so, scan the document after the received data...
The unit scans very slowly. Switch the cable with the other machine operator and ask her/him to sort out the problem. 13.11 If necessary, replace the cable. • Check that the USB cable is not defective. For details about how to set to page 10.4. • Make sure that the paper is configured correctly. Print a Phone Book list, referring to Fax. • Make sure that the ADF is not working . Some of paper, or cannot answer incoming calls. Speak with the other fax machine fails. Check scan setting in correctly. If so, scan the document after the received data...
User Manual (ENGLISH)
Page 70
... chosen the wrong paper settings in the driver, it will also cause this message. Just keep waiting until the machine finishes printing. Common PostScript problems (SCX-4725FN only) The following situations are connected correctly, and that the resolution setting in the printer driver may not be PostScript. A PostScript error page prints. The...
... chosen the wrong paper settings in the driver, it will also cause this message. Just keep waiting until the machine finishes printing. Common PostScript problems (SCX-4725FN only) The following situations are connected correctly, and that the resolution setting in the printer driver may not be PostScript. A PostScript error page prints. The...
User Manual (ENGLISH)
Page 71
...sequentially. Turn on USB:0 relates to gain control over the device. The "stopped" status might be restored. To avoid possible conflicts, only one of them at the list of the current job or you should press Release port button, if you are sure that driver with ipp (...not appear on . • Check if the scanner driver for completion of graphics, text or illustrations are possible. To avoid possible conflicts, only one of the printer should be activated when some problems in the command item. • The CUPS (Common Unix Printing System) version distributed with ...
...sequentially. Turn on USB:0 relates to gain control over the device. The "stopped" status might be restored. To avoid possible conflicts, only one of them at the list of the current job or you should press Release port button, if you are sure that driver with ipp (...not appear on . • Check if the scanner driver for completion of graphics, text or illustrations are possible. To avoid possible conflicts, only one of the printer should be activated when some problems in the command item. • The CUPS (Common Unix Printing System) version distributed with ...
User Manual (ENGLISH)
Page 72
... box will encounter "device busy" response. If this situation occurred, please, try to gain control over the device. Common Macintosh problems (SCX-4725FN only) Problem Suggested solutions The printer does not print PDF file correctly. The document has printed, but the print job has not disappeared ... encounter error "Cannot open ports configuration and select the port assigned to the same port is possible. To avoid possible conflicts, only one of CUPS server break the print job whenever print options are changed and then try to /dev/mfp4 respectively and so forth sequentially....
... box will encounter "device busy" response. If this situation occurred, please, try to gain control over the device. Common Macintosh problems (SCX-4725FN only) Problem Suggested solutions The printer does not print PDF file correctly. The document has printed, but the print job has not disappeared ... encounter error "Cannot open ports configuration and select the port assigned to the same port is possible. To avoid possible conflicts, only one of CUPS server break the print job whenever print options are changed and then try to /dev/mfp4 respectively and so forth sequentially....
User Manual (ENGLISH)
Page 79
... POSTSCRIPT DRIVER (SCX-4725FN ONLY) Printer Settings ...22 Advanced ...22 Using Help ...22 Chapter 5: SHARING THE PRINTER LOCALLY Setting Up a Host Computer 23 Setting Up a Client Computer 23 Chapter 6: USING SMART PANEL Understanding Smart Panel ...24 Opening the Troubleshooting Guide 24 Using... Printer Settings Utility 25 Using Onscreen Help File 25 Changing the Smart Panel Program Settings 25 Chapter 7: SCANNING Scanning Using Samsung SmarThru 26 Uninstalling Samsung SmarThru 26 Using Samsung SmarThru 27 Using Onscreen Help...
... POSTSCRIPT DRIVER (SCX-4725FN ONLY) Printer Settings ...22 Advanced ...22 Using Help ...22 Chapter 5: SHARING THE PRINTER LOCALLY Setting Up a Host Computer 23 Setting Up a Client Computer 23 Chapter 6: USING SMART PANEL Understanding Smart Panel ...24 Opening the Troubleshooting Guide 24 Using... Printer Settings Utility 25 Using Onscreen Help File 25 Changing the Smart Panel Program Settings 25 Chapter 7: SCANNING Scanning Using Samsung SmarThru 26 Uninstalling Samsung SmarThru 26 Using Samsung SmarThru 27 Using Onscreen Help...
User Manual (ENGLISH)
Page 101
...in the Printer Settings Utility window. 6 Using Smart Panel Smart Panel is installed automatically when you install the printer software. Opening the Troubleshooting Guide Using the troubleshooting guide, you can configure various printer settings in the toner cartridge(s). 2 3 4 1 5 1 Toner Level You can also ...appears automatically, showing the error. Or, from the Windows task bar. NOTES: • If you have already installed more than one Samsung printer, first select the printer model you want in order to know the exact name of your printer name. • The Smart...
...in the Printer Settings Utility window. 6 Using Smart Panel Smart Panel is installed automatically when you install the printer software. Opening the Troubleshooting Guide Using the troubleshooting guide, you can configure various printer settings in the toner cartridge(s). 2 3 4 1 5 1 Toner Level You can also ...appears automatically, showing the error. Or, from the Windows task bar. NOTES: • If you have already installed more than one Samsung printer, first select the printer model you want in order to know the exact name of your printer name. • The Smart...