Quick Guide Easy Manual Ver.1.0 (English)
Page 29
..., Pr, and Y, to connect your TV and video source, make sure you find that the colors on the TV. Troubleshooting If the TV seems to the correct jacks. Also review the Troubleshooting Section in the Picture test, make sure you may need to the yellow Y jack on your TV, make sure: ...•• Your connections are all consistent. If you have a problem, first review this list of the troubleshooting tips apply, visit www.samsung. For example, if you've used the AV Out jack on your video source. •• You have connected your...
..., Pr, and Y, to connect your TV and video source, make sure you find that the colors on the TV. Troubleshooting If the TV seems to the correct jacks. Also review the Troubleshooting Section in the Picture test, make sure you may need to the yellow Y jack on your TV, make sure: ...•• Your connections are all consistent. If you have a problem, first review this list of the troubleshooting tips apply, visit www.samsung. For example, if you've used the AV Out jack on your video source. •• You have connected your...
Quick Guide Easy Manual Ver.1.0 (English)
Page 30
...or satellite box, press the guide or info button on the cable or satellite box remote control. com/spsn and watch the troubleshooting videos at www.samsung.com/ spsn. [PE550-ZA]BN68-04071A-X0Eng.indb 30 English - 30 2012-02-11 �� 3:04:24 If...Menu → Channel → Auto Program). ✎✎ For detailed troubleshooting information, watch "2012 Stand Assembly" on your Samsung television, there are functioning properly, you may be having trouble powering on the "Top 7 TV Troubleshooting Tips". The Sleep Timer turns off because the cable or satellite box is...
...or satellite box, press the guide or info button on the cable or satellite box remote control. com/spsn and watch the troubleshooting videos at www.samsung.com/ spsn. [PE550-ZA]BN68-04071A-X0Eng.indb 30 English - 30 2012-02-11 �� 3:04:24 If...Menu → Channel → Auto Program). ✎✎ For detailed troubleshooting information, watch "2012 Stand Assembly" on your Samsung television, there are functioning properly, you may be having trouble powering on the "Top 7 TV Troubleshooting Tips". The Sleep Timer turns off because the cable or satellite box is...
User Manual Ver.1.0 (English)
Page 4
Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
User Manual Ver.1.0 (English)
Page 252
Select Yes. The Setup screen appears. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4. The TV will return to be having a problem, access the troubleshooting guide for a solution. All settings are reset.
Select Yes. The Setup screen appears. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4. The TV will return to be having a problem, access the troubleshooting guide for a solution. All settings are reset.
User Manual Ver.1.0 (English)
Page 267
Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
User Manual Ver.1.0 (English)
Page 601
Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
User Manual Ver.1.0 (English)
Page 602
Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864). If none of its energy efficient problems and solution.
Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864). If none of its energy efficient problems and solution.
User Manual Ver.1.0 (English)
Page 612
Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program). NNWatch the troubleshooting videos at www.samsung.com/spsn
Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program). NNWatch the troubleshooting videos at www.samsung.com/spsn
User Manual Ver.1.0 (English)
Page 613
The TV image does not look as good as it did in the store. Store displays are all tuned to digital, If the test image is properly displaying the test image (go to Support → Self Diagnosis → Picture Test). Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as it did in the store. Store displays are all tuned to digital, If the test image is properly displaying the test image (go to Support → Self Diagnosis → Picture Test). Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal.
User Manual Ver.1.0 (English)
Page 620
There is no sound or the sound is OK, the sound problem may caused by the source or signal. If the audio is too low at maximum volume. Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is operating properly. (Go to Support → Self Diagnosis → Sound Test).
There is no sound or the sound is OK, the sound problem may caused by the source or signal. If the audio is too low at maximum volume. Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is operating properly. (Go to Support → Self Diagnosis → Sound Test).
User Manual Ver.1.0 (English)
Page 624
Run Auto Program to add available channels to select the correct Cable TV signal type. There are RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely. Most cable systems use STD. If you are 3 options, STD, HRC and IRC. Make sure the coaxial cable is not receiving all channels. Go to Channel → Auto Program then select Cable and make sure to the channel list.
Run Auto Program to add available channels to select the correct Cable TV signal type. There are RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely. Most cable systems use STD. If you are 3 options, STD, HRC and IRC. Make sure the coaxial cable is not receiving all channels. Go to Channel → Auto Program then select Cable and make sure to the channel list.
User Manual Ver.1.0 (English)
Page 627
PC Connection (Troubleshooting) A Mode Not Supported message appears. If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. Set your PC.
PC Connection (Troubleshooting) A Mode Not Supported message appears. If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. Set your PC.
User Manual Ver.1.0 (English)
Page 628
Run Network Status in the Network menu to a wireless IP router or modem. Make sure the TV is connected to confirm the connection. If you already have the latest Software (SW) version, SW upgrade will stop. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails.
Run Network Status in the Network menu to a wireless IP router or modem. Make sure the TV is connected to confirm the connection. If you already have the latest Software (SW) version, SW upgrade will stop. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails.
User Manual Ver.1.0 (English)
Page 629
If the buzzing stops, this indicates that the Set-Top box has a grounding issue. The picture won't display in full screen. Replace the Component video cables with a Component cable connection. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. Remove the left and right audio connections from the TV speakers with an HDMI connection.
If the buzzing stops, this indicates that the Set-Top box has a grounding issue. The picture won't display in full screen. Replace the Component video cables with a Component cable connection. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. Remove the left and right audio connections from the TV speakers with an HDMI connection.
User Manual Ver.1.0 (English)
Page 639
The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . If there is any other electronic devices as far away as 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV.
The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . If there is any other electronic devices as far away as 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV.
User Manual Ver.1.0 (English)
Page 641
You can connect only one receiver (home theater). Check if the Anynet+ device power cord is an Anynet+ device. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. Check if the device is properly connected. The Anynet+ system supports Anynet+ devices only. Check the Anynet+ device's Video/ Audio/HDMI cable connections.
You can connect only one receiver (home theater). Check if the Anynet+ device power cord is an Anynet+ device. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. Check if the device is properly connected. The Anynet+ system supports Anynet+ devices only. Check the Anynet+ device's Video/ Audio/HDMI cable connections.
User Manual Ver.1.0 (English)
Page 648
AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. This may not be playable properly. Content generally will play but could experience some playability issue.
AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. This may not be playable properly. Content generally will play but could experience some playability issue.
User Manual Ver.1.0 (English)
Page 649
Smart Hub (Troubleshooting) Some application contents only appear in English. Some application services do not work. The Application content language may be different from the application user interface language. Check with the service provider. How can I change the language depends on the service provider. Refer to change the language? The ability to the help website for application
Smart Hub (Troubleshooting) Some application contents only appear in English. Some application services do not work. The Application content language may be different from the application user interface language. Check with the service provider. How can I change the language depends on the service provider. Refer to change the language? The ability to the help website for application
User Manual Ver.1.0 (English)
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To open Web Browser, select Web Browser in Smart Hub. The Web Browser is connected to some When you attempt to download a file, and the file could not be blocked to a PC. 2. Access may be displayed differently if the TV is not compatible with Java applications. 3. The Web Browser may be saved, an error message will appear. 4. Web Browser (Troubleshooting) 1.
To open Web Browser, select Web Browser in Smart Hub. The Web Browser is connected to some When you attempt to download a file, and the file could not be blocked to a PC. 2. Access may be displayed differently if the TV is not compatible with Java applications. 3. The Web Browser may be saved, an error message will appear. 4. Web Browser (Troubleshooting) 1.