Operation Guide
Page 1
... 4: HotSpot-compatible Models ....... 77 5: File Format Support 78 6: WebPay 2.0 Overview 80 7: Frequently Asked Questions ...... 83 8: Troubleshooting 87 1 Copyright 2009 by Ricoh Americas Corporation. V2.0 Operator's Guide Register your HotSpot Printer today! All rights reserved. Contents - At a Glance Table of Contents (detailed 3 Preface 5 About This Guide 5 How to Read This Guide 6 Service...
... 4: HotSpot-compatible Models ....... 77 5: File Format Support 78 6: WebPay 2.0 Overview 80 7: Frequently Asked Questions ...... 83 8: Troubleshooting 87 1 Copyright 2009 by Ricoh Americas Corporation. V2.0 Operator's Guide Register your HotSpot Printer today! All rights reserved. Contents - At a Glance Table of Contents (detailed 3 Preface 5 About This Guide 5 How to Read This Guide 6 Service...
Operation Guide
Page 2
... on actual system configuration. 2 No part of this guide are registered trademarks of Apple Computer Inc. Ricoh Americas Corporation reserves the right to make changes in the product design without reservation and without notification to assure its accuracy... is subject to change without the prior written permission of Adobe Systems, Inc. HotSpot Printer a registered trademark of the information contained herein. All other trademarks are registered trademarks of Ricoh Americas Corporation. Documentation revision 1; November, 2009 Copyright 2009 by any form ...
... on actual system configuration. 2 No part of this guide are registered trademarks of Apple Computer Inc. Ricoh Americas Corporation reserves the right to make changes in the product design without reservation and without notification to assure its accuracy... is subject to change without the prior written permission of Adobe Systems, Inc. HotSpot Printer a registered trademark of the information contained herein. All other trademarks are registered trademarks of Ricoh Americas Corporation. Documentation revision 1; November, 2009 Copyright 2009 by any form ...
Operation Guide
Page 3
...16 Step A: Install Printer ...16 Step B: Register Printer ...17 Step C: Check License Status 19 Step D: Test Printer...20 Step E: Install POP Display (optional 21 Step F: Customize Service (optional 22 III. Brand Colors ...32 B. Printer Name...40 3 HotSpot Printer Operator's Guide Table of... -Purchase (POP) Display 13 Free Downloads ...13 HotSpot Printer Poster...15 Additional Marketing Resources 15 II. Business Center Branding ...
...16 Step A: Install Printer ...16 Step B: Register Printer ...17 Step C: Check License Status 19 Step D: Test Printer...20 Step E: Install POP Display (optional 21 Step F: Customize Service (optional 22 III. Brand Colors ...32 B. Printer Name...40 3 HotSpot Printer Operator's Guide Table of... -Purchase (POP) Display 13 Free Downloads ...13 HotSpot Printer Poster...15 Additional Marketing Resources 15 II. Business Center Branding ...
Operation Guide
Page 4
...Approve Print Job Screen 44 About Approve Print Job Screen 45 Confirmation of Print Job Screen 47 Languages...49 Printers ...51 About Manage your Printers Screen 51 Configure Required Info, Printing Options & Pricing Options 53 About Required Info Screen 54 About Printing ... 66 User List Management 67 HTTP Proxy Settings 67 Log File Settings ...68 Administrator Log Out ...69 V. HotSpot Printer Operator's Guide K. APPENDICES...70 Appendix 1: HotSpot Printer Operation 71 Appendix 2: HotSpot Keypad Layout & Operation 73 Appendix 3: Check Device Status via Web Image Monitor 75 Appendix...
...Approve Print Job Screen 44 About Approve Print Job Screen 45 Confirmation of Print Job Screen 47 Languages...49 Printers ...51 About Manage your Printers Screen 51 Configure Required Info, Printing Options & Pricing Options 53 About Required Info Screen 54 About Printing ... 66 User List Management 67 HTTP Proxy Settings 67 Log File Settings ...68 Administrator Log Out ...69 V. HotSpot Printer Operator's Guide K. APPENDICES...70 Appendix 1: HotSpot Printer Operation 71 Appendix 2: HotSpot Keypad Layout & Operation 73 Appendix 3: Check Device Status via Web Image Monitor 75 Appendix...
Operation Guide
Page 5
...sections in , frequently asked questions and troubleshooting. Advanced Administration This section covers tasks and settings that are available to HotSpot Printer administrators. Appendices This section contains useful references designed to answer questions you may be required, such as status testing, ... if applicable, walks you through the common tasks of hardware and embedded software, HotSpot Printers harness the Internet to deliver a secure, integrated solution for choosing a HotSpot Printer! III. Learn how to personalize the service to reflect your Mobile Printing Service, and...
...sections in , frequently asked questions and troubleshooting. Advanced Administration This section covers tasks and settings that are available to HotSpot Printer administrators. Appendices This section contains useful references designed to answer questions you may be required, such as status testing, ... if applicable, walks you through the common tasks of hardware and embedded software, HotSpot Printers harness the Internet to deliver a secure, integrated solution for choosing a HotSpot Printer! III. Learn how to personalize the service to reflect your Mobile Printing Service, and...
Operation Guide
Page 6
...printer control panel or computer screen. Term HotSpot Printer™ HotSpot Keypad PrinterOn® Corporation PrintSpots™ Release Code Tracking Number Web Image Monitor Description Ricoh...Printer and hosts the Mobile Printing Service. Advanced Administration. Example: Click Web Pages icon . Ricoh Web interface that is assigned. HotSpot Printer... printer's IP address. 6 Indicates a specific action to 10-digit code generated by the PrinterOn Server at the printer.... button/tab on the HotSpot keypad. The HotSpot Printer component that is needed is required... Also called ...
...printer control panel or computer screen. Term HotSpot Printer™ HotSpot Keypad PrinterOn® Corporation PrintSpots™ Release Code Tracking Number Web Image Monitor Description Ricoh...Printer and hosts the Mobile Printing Service. Advanced Administration. Example: Click Web Pages icon . Ricoh Web interface that is assigned. HotSpot Printer... printer's IP address. 6 Indicates a specific action to 10-digit code generated by the PrinterOn Server at the printer.... button/tab on the HotSpot keypad. The HotSpot Printer component that is needed is required... Also called ...
Operation Guide
Page 7
...allows a user to prevent eavesdropping, tampering, or message forgery. Transport Layer Security. Ricoh's Java platform that require an SSL connection start with all HotSpot Printer-related resources, including important URLs, email addresses and Help Desk resources. SSL is designed... to specify documents or resources anywhere on HotSpot Printers, including free downloads and other support services Register HotSpot Printer URL Customize PrinterOn Web Pages Details www.ricoh-usa.com/hotspotprinters www.printeron.net/register www.printeron/net/administrators...
...allows a user to prevent eavesdropping, tampering, or message forgery. Transport Layer Security. Ricoh's Java platform that require an SSL connection start with all HotSpot Printer-related resources, including important URLs, email addresses and Help Desk resources. SSL is designed... to specify documents or resources anywhere on HotSpot Printers, including free downloads and other support services Register HotSpot Printer URL Customize PrinterOn Web Pages Details www.ricoh-usa.com/hotspotprinters www.printeron.net/register www.printeron/net/administrators...
Operation Guide
Page 8
... Password: leave field blank Users Type URL Description Locate active HotSpot Printers Details http://www.printspots.com URL Print via Web upload (document or Web page) www.printeron.net/ricoh/xxxxx* Email Print via email (message/ attachment) [email protected]...* Email Subscription renewal Contact your authorized HotSpot Printer sales representative * Note: xxxxx is the unique 5- Ricoh Help Desk United States: 1-800-RICOH38 (1-800-742-6438) Canada: 1-800-263-0815 8 HotSpot Printer Operator's Guide Administrators Cont. URL Check service status ...
... Password: leave field blank Users Type URL Description Locate active HotSpot Printers Details http://www.printspots.com URL Print via Web upload (document or Web page) www.printeron.net/ricoh/xxxxx* Email Print via email (message/ attachment) [email protected]...* Email Subscription renewal Contact your authorized HotSpot Printer sales representative * Note: xxxxx is the unique 5- Ricoh Help Desk United States: 1-800-RICOH38 (1-800-742-6438) Canada: 1-800-263-0815 8 HotSpot Printer Operator's Guide Administrators Cont. URL Check service status ...
Operation Guide
Page 9
...61582; The print job is decompressed and printed. xxxxx is [email protected]. - Introduction HotSpot Printer Operator's Guide How HotSpot Printing Works A HotSpot Printer is automatically deleted from the printer's hard disk drive. • For the user's convenience, up to five (5) reprints can...Note: • The HotSpot Printer's URL is www.printeron.net/ricoh/xxxxx. • The HotSpot Printer's email address is the unique 5- I. It is printed, for the target HotSpot Printer, and then transmitted. tion. The file resides safely in the printer hard disk drive until the ...
...61582; The print job is decompressed and printed. xxxxx is [email protected]. - Introduction HotSpot Printer Operator's Guide How HotSpot Printing Works A HotSpot Printer is automatically deleted from the printer's hard disk drive. • For the user's convenience, up to five (5) reprints can...Note: • The HotSpot Printer's URL is www.printeron.net/ricoh/xxxxx. • The HotSpot Printer's email address is the unique 5- I. It is printed, for the target HotSpot Printer, and then transmitted. tion. The file resides safely in the printer hard disk drive until the ...
Operation Guide
Page 10
... HTTPS communication occurs when a print job is always available for longer-term outages, if battery backup is used, the HotSpot Printer must be allowed to prevent the loss of print job data. When emailing messages/attachments, the PrinterOn Server will accept requests ...records of the print job on line. 2. HTTP (HyperText Transfer Protocol) - The TLS protocol is designed for TLS authentication. HotSpot Printer Operator's Guide System Reliability To ensure uninterrupted service, your state-of-the-art Mobile Printing Service support an infrastructure that data be ...
... HTTPS communication occurs when a print job is always available for longer-term outages, if battery backup is used, the HotSpot Printer must be allowed to prevent the loss of print job data. When emailing messages/attachments, the PrinterOn Server will accept requests ...records of the print job on line. 2. HTTP (HyperText Transfer Protocol) - The TLS protocol is designed for TLS authentication. HotSpot Printer Operator's Guide System Reliability To ensure uninterrupted service, your state-of-the-art Mobile Printing Service support an infrastructure that data be ...
Operation Guide
Page 11
... for details) Note: For more information and pricing, please contact your authorized HotSpot Printer sales representative. USB host interface - Printer Configurations • Color Laser Printers The Color HotSpot Printer ships with the following components pre-installed: - VM card with 550-sheet Paper Tray...- 60GB hard disk drive - Your Service Subscription Your new HotSpot Printer ships with a one-year PrintSpots Mobile Printing Service subscription, which also serves as your proof of service, Ricoh/ PrinterOn will send a subscription-renewal reminder (to the registered email...
... for details) Note: For more information and pricing, please contact your authorized HotSpot Printer sales representative. USB host interface - Printer Configurations • Color Laser Printers The Color HotSpot Printer ships with the following components pre-installed: - VM card with 550-sheet Paper Tray...- 60GB hard disk drive - Your Service Subscription Your new HotSpot Printer ships with a one-year PrintSpots Mobile Printing Service subscription, which also serves as your proof of service, Ricoh/ PrinterOn will send a subscription-renewal reminder (to the registered email...
Operation Guide
Page 12
... support cash payments also increases revenue. • A law firm uses HotSpot Printers to enable visiting attorneys and clients to print without setting up accounts for Black-and-White and Color Laser Printers, respectively. Indeed, business travelers and mobile professionals need to be billed directly ...to guest (user) rooms. • A coffee franchise uses HotSpot Printers to cater to print securely from the road, ...
... support cash payments also increases revenue. • A law firm uses HotSpot Printers to enable visiting attorneys and clients to print without setting up accounts for Black-and-White and Color Laser Printers, respectively. Indeed, business travelers and mobile professionals need to be billed directly ...to guest (user) rooms. • A coffee franchise uses HotSpot Printers to cater to print securely from the road, ...
Operation Guide
Page 13
HotSpot Printer Operator's Guide Marketing Toolkit We have created exciting marketing tools that will allow you wish to reach out to potential customers through email, we have ... visibility and end-user satisfaction. Craft a message to set up the display on the HotSpot Tools link. Point-of-Purchase (POP) Display Your new HotSpot Printer shipped with an envelope containing a point-of-purchase (POP) display and two plastic holders, along with instructions on how to your...
HotSpot Printer Operator's Guide Marketing Toolkit We have created exciting marketing tools that will allow you wish to reach out to potential customers through email, we have ... visibility and end-user satisfaction. Craft a message to set up the display on the HotSpot Tools link. Point-of-Purchase (POP) Display Your new HotSpot Printer shipped with an envelope containing a point-of-purchase (POP) display and two plastic holders, along with instructions on how to your...
Operation Guide
Page 14
Personalize the card with fields for your HotSpot Printer patrons who may wish to try your HotSpot Printer's email address and Web page address. Tent Card Print and fold this two-sided card in duplex mode and trim to use your business name/... listing your new service. This free-standing card can learn how to size, then place in PDF and Adobe InDesign, with fonts included. 14 HotSpot Printer Operator's Guide Slim Jim The Slim Jim is a point-of the fold. Your customers, visitors or clients can be placed on either a generic tent card...
Personalize the card with fields for your HotSpot Printer patrons who may wish to try your HotSpot Printer's email address and Web page address. Tent Card Print and fold this two-sided card in duplex mode and trim to use your business name/... listing your new service. This free-standing card can learn how to size, then place in PDF and Adobe InDesign, with fonts included. 14 HotSpot Printer Operator's Guide Slim Jim The Slim Jim is a point-of the fold. Your customers, visitors or clients can be placed on either a generic tent card...
Operation Guide
Page 15
Additional Marketing Resources Please check the HotSpot Printer Website (www.ricohusa.com/hotspotprinters) for pricing and availability of future marketing tools, including: • 24" Vinyl Desktop Circle • 38" Vinyl Floor Circle •... the poster in high-traffic area for poster availability. This pre-printed advertising piece is also available through your local representative for maximum impact. HotSpot Printer Operator's Guide HotSpot Printer Poster A HotSpot Printer poster is the ideal way to marketing partners that can assist. 15 Note: Please check with your HotSpot...
Additional Marketing Resources Please check the HotSpot Printer Website (www.ricohusa.com/hotspotprinters) for pricing and availability of future marketing tools, including: • 24" Vinyl Desktop Circle • 38" Vinyl Floor Circle •... the poster in high-traffic area for poster availability. This pre-printed advertising piece is also available through your local representative for maximum impact. HotSpot Printer Operator's Guide HotSpot Printer Poster A HotSpot Printer poster is the ideal way to marketing partners that can assist. 15 Note: Please check with your HotSpot...
Operation Guide
Page 16
...], and then press [OK]. Please wait]. HotSpot Printer Operator's Guide II. Important: • A network connection is the printer's Serial Number, which you activate your Mobile Printing Service, and then test the printer. Turn printer OFF. 3. This is required before you will need further assistance, contact the Ricoh Help Desk (U.S.: 1-800-RICOH38 [1-800-742-6438]; Ethernet...
...], and then press [OK]. Please wait]. HotSpot Printer Operator's Guide II. Important: • A network connection is the printer's Serial Number, which you activate your Mobile Printing Service, and then test the printer. Turn printer OFF. 3. This is required before you will need further assistance, contact the Ricoh Help Desk (U.S.: 1-800-RICOH38 [1-800-742-6438]; Ethernet...
Operation Guide
Page 17
Click [Get Started Now]. 4. Read Terms and conditions of use, and then click [Accept]. 17 HotSpot Printer Operator's Guide Step B: Register Printer The HotSpot Printer Registration Service is available 24/7. To register a new printer from a computer with Internet access, proceed as follows: 1. Open your Web browser. 2. Go to: http://printeron.net/register. 3.
Click [Get Started Now]. 4. Read Terms and conditions of use, and then click [Accept]. 17 HotSpot Printer Operator's Guide Step B: Register Printer The HotSpot Printer Registration Service is available 24/7. To register a new printer from a computer with Internet access, proceed as follows: 1. Open your Web browser. 2. Go to: http://printeron.net/register. 3.
Operation Guide
Page 18
User Login and Password are located on your Mobile Printing Service subscription certificate. You must follow the instructions in the email in order to validate the address. Note: A confirmation email is the "Unit Number" (i.e., Serial Number) located at the top of the Configuration Page. HotSpot Printer Operator's Guide 5. Asterisk (*) indicates a required field. Printer Machine ID is sent to the specified email address to complete the registration process. 18 Complete all required fields, and then click [Submit]. See Step A, 6).
User Login and Password are located on your Mobile Printing Service subscription certificate. You must follow the instructions in the email in order to validate the address. Note: A confirmation email is the "Unit Number" (i.e., Serial Number) located at the top of the Configuration Page. HotSpot Printer Operator's Guide 5. Asterisk (*) indicates a required field. Printer Machine ID is sent to the specified email address to complete the registration process. 18 Complete all required fields, and then click [Submit]. See Step A, 6).
Operation Guide
Page 19
...• User Name = hotspot • Password = printeron Note: For more information, see Appendix 8: Troubleshooting. 3. The HotSpot Printer is working properly. HotSpot Printer LCD For Print Release, Press OK K CM Y Option Prt. Open your license is valid, proceed as follows: 1. HotSpot ...Keypad Note: Approximately 90 seconds after [Ready] displays on the printer's LCD, the message [For Print Release, Press OK] should appear in standby mode. 2. If a different message appears, e.g., [PrinterOn x.x...
...• User Name = hotspot • Password = printeron Note: For more information, see Appendix 8: Troubleshooting. 3. The HotSpot Printer is working properly. HotSpot Printer LCD For Print Release, Press OK K CM Y Option Prt. Open your license is valid, proceed as follows: 1. HotSpot ...Keypad Note: Approximately 90 seconds after [Ready] displays on the printer's LCD, the message [For Print Release, Press OK] should appear in standby mode. 2. If a different message appears, e.g., [PrinterOn x.x...
Operation Guide
Page 20
...4. Note: If Method A: Print via Web Upload was used to submit the job, the release code will display on the HotSpot Printer LCD to the printer, as well as your HotSpot Printer, send a print job using Method A and/or Method B, outlined below. or 6-digit ID (xxxxx), which is not yet ...Follow the instructions on the label affixed to enter your release code and print the job. The service replies with ID of a registered printer. 3. Note: Your release code is emailed to : www.printeron.net/ricoh/xxxxx. Enter the printer's email address: [email protected] 3.
...4. Note: If Method A: Print via Web Upload was used to submit the job, the release code will display on the HotSpot Printer LCD to the printer, as well as your HotSpot Printer, send a print job using Method A and/or Method B, outlined below. or 6-digit ID (xxxxx), which is not yet ...Follow the instructions on the label affixed to enter your release code and print the job. The service replies with ID of a registered printer. 3. Note: Your release code is emailed to : www.printeron.net/ricoh/xxxxx. Enter the printer's email address: [email protected] 3.