Security Target
Page 87
... the TOE and a client computer, which conforms to the fax protocol, to external interfaces) The TOE inputs the information after the power is forwarded. The TSF restricts the Operation Panel, LAN interface and telephone line, therefore, the forwarding of self tests during the initial...operations via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. For the FCU, the TOE provides the users with machine management privilege. FTA_SSL.3 (TSF-initiated termination) The TOE provides the ...
... the TOE and a client computer, which conforms to the fax protocol, to external interfaces) The TOE inputs the information after the power is forwarded. The TSF restricts the Operation Panel, LAN interface and telephone line, therefore, the forwarding of self tests during the initial...operations via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. For the FCU, the TOE provides the users with machine management privilege. FTA_SSL.3 (TSF-initiated termination) The TOE provides the ...
Operating Instructions
Page 4
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
Operating Instructions
Page 22
... indicator continues blinking and does not turn off . The operation switch is turned on the operation switch. Nothing happens when the The main power switch is operation switch is turned Turn on . When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine 1... they become ready for use. Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the main power switch. 20 Press the [Energy Saver] key to another screen by function. turned off . Functions appear in the following cases: •...
... indicator continues blinking and does not turn off . The operation switch is turned on the operation switch. Nothing happens when the The main power switch is operation switch is turned Turn on . When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine 1... they become ready for use. Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the main power switch. 20 Press the [Energy Saver] key to another screen by function. turned off . Functions appear in the following cases: •...
Operating Instructions
Page 23
... is not correct. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is showing. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is Displayed", About This Machine . appears. The machine cannot...
... is not correct. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is showing. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is Displayed", About This Machine . appears. The machine cannot...
Operating Instructions
Page 31
... to continue." Depending on the number of the machine other than the Copier function is being scanned by another function. Do not switch off the power while this paper size." See is Copy and Document Server Reference selected. . appears, press [Stop]. "Rotate Sort is not available with this message is displayed...
... to continue." Depending on the number of the machine other than the Copier function is being scanned by another function. Do not switch off the power while this paper size." See is Copy and Document Server Reference selected. . appears, press [Stop]. "Rotate Sort is not available with this message is displayed...
Operating Instructions
Page 32
... by the person who created the file. 2 deleted." or communication error. 2. To delete a file which access privileges. Connect Copy Message Cause Solution "Cannot connect to power failure machine. Press [Exit] on the display. Follow the instructions displayed. machine." not have the The logged in user name does Contact the administrator about...
... by the person who created the file. 2 deleted." or communication error. 2. To delete a file which access privileges. Connect Copy Message Cause Solution "Cannot connect to power failure machine. Press [Exit] on the display. Follow the instructions displayed. machine." not have the The logged in user name does Contact the administrator about...
Operating Instructions
Page 45
...the main machine 2 (such as storing or copying the first page of a document in Interrupt mode. Turn on the sub-machine's main power. [Connect Copy] is not Functions that cannot be used Press the [Clear Modes] key to cancel Interrupt mode. [Connect Copy] is not...Display] setting is canceled. The is not displayed. been set. Press the [Interrupt] key on the displayed. selected on the sub-machine's main power power is not displayed. Select [Display] for the [Connect Copy Key Display] setting. [Connect Copy] is lit. Follow the instructions displayed. [Connect ...
...the main machine 2 (such as storing or copying the first page of a document in Interrupt mode. Turn on the sub-machine's main power. [Connect Copy] is not Functions that cannot be used Press the [Clear Modes] key to cancel Interrupt mode. [Connect Copy] is not...Display] setting is canceled. The is not displayed. been set. Press the [Interrupt] key on the displayed. selected on the sub-machine's main power power is not displayed. Select [Display] for the [Connect Copy Key Display] setting. [Connect Copy] is lit. Follow the instructions displayed. [Connect ...
Operating Instructions
Page 46
...[Stop]. 2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. Copying is in progress. Follow the instructions displayed. Copying is not possible. Solution Press the [Clear/Stop] key on the submachine...'s main power, press Connect Copy, and then make your settings again. Press [Cancel] to check the sub-machine appears on the main machine's ...
...[Stop]. 2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. Copying is in progress. Follow the instructions displayed. Copying is not possible. Solution Press the [Clear/Stop] key on the submachine...'s main power, press Connect Copy, and then make your settings again. Press [Cancel] to check the sub-machine appears on the main machine's ...
Operating Instructions
Page 60
...(s) The specified group contains In the message that appears at each contained. 3. Do you can delete this message is displayed. Do not switch off the power while this document.
...(s) The specified group contains In the message that appears at each contained. 3. Do you can delete this message is displayed. Do not switch off the power while this document.
Operating Instructions
Page 67
... Contact the administrator. 65 If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is smudged. See p.68 "Turning Off the Main Power / In the Event of Power Failure". If any documents have been lost for Memory Transmission have been lost... senders to low temperature. • Use paper that appear in memory have been lost . For details about one hour passes after power to the machine is entered, you cannot print documents that has been stored where temperature and humidity conditions meet the limitations we 3 recommend...
... Contact the administrator. 65 If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is smudged. See p.68 "Turning Off the Main Power / In the Event of Power Failure". If any documents have been lost for Memory Transmission have been lost... senders to low temperature. • Use paper that appear in memory have been lost . For details about one hour passes after power to the machine is entered, you cannot print documents that has been stored where temperature and humidity conditions meet the limitations we 3 recommend...
Operating Instructions
Page 70
... is shown on , the hard disk and memory may be lost , resend it . 68 Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the machine memory (for Memory Transmission was deleted from the wall outlet, always pull the plug (not the cable). 3 • ...Do not turn off the main power switch before you pull out the plug with the switch on the display before pulling out the plug. If a file was lost . This report can...
... is shown on , the hard disk and memory may be lost , resend it . 68 Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the machine memory (for Memory Transmission was deleted from the wall outlet, always pull the plug (not the cable). 3 • ...Do not turn off the main power switch before you pull out the plug with the switch on the display before pulling out the plug. If a file was lost . This report can...
Operating Instructions
Page 76
... Connection Fails This section describes how to troubleshoot a problem related to accidentally remove required devices. Disconnect the USB cable, and then turn off the main power switch. controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. The USB cable is not automatically recognized. 4. Problem Cause Solution The machine...
... Connection Fails This section describes how to troubleshoot a problem related to accidentally remove required devices. Disconnect the USB cable, and then turn off the main power switch. controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. The USB cable is not automatically recognized. 4. Problem Cause Solution The machine...
Operating Instructions
Page 78
..., call your service representative. "Hardware Problem: Ethernet" An error has occurred in the I/F" parallel interface board. Turn the main power switch off , see "Turning On/Off the Power", About This Machine . "Hardware Problem: Parallel An error has occurred in the Ethernet board. Troubleshooting When Using the Printer Function ...login user name Ask the user administrator for the error messages that appear on the control panel. • Before turning the main power off , and back on again. "Hardware Problem: HDD" An error has occurred in the hard disk drive. Turn the main...
..., call your service representative. "Hardware Problem: Ethernet" An error has occurred in the I/F" parallel interface board. Turn the main power switch off , see "Turning On/Off the Power", About This Machine . "Hardware Problem: Parallel An error has occurred in the Ethernet board. Troubleshooting When Using the Printer Function ...login user name Ask the user administrator for the error messages that appear on the control panel. • Before turning the main power off , and back on again. "Hardware Problem: HDD" An error has occurred in the hard disk drive. Turn the main...
Operating Instructions
Page 79
... wireless board is possible, but an error was detected. If the message appears again, machine. Turn the main power switch off , and back on . "Load following and press [Continue]. Turn the main power switch off then on again. If the message appears again, call your service representative. An IPDS font error occurred...
... wireless board is possible, but an error was detected. If the message appears again, machine. Turn the main power switch off , and back on . "Load following and press [Continue]. Turn the main power switch off then on again. If the message appears again, call your service representative. An IPDS font error occurred...
Operating Instructions
Page 80
... list is not providing paper for for slip sheets is being Wait until the message disappears. Specified updated from the network not switch off the power while this message is displayed. Check the 4 setting." Depending on the error logs or reports. Operations are printed on the name has been cleared." not...
... list is not providing paper for for slip sheets is being Wait until the message disappears. Specified updated from the network not switch off the power while this message is displayed. Check the 4 setting." Depending on the error logs or reports. Operations are printed on the name has been cleared." not...
Operating Instructions
Page 82
4. Turn the main power switch off and then back on again. You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file ...
4. Turn the main power switch off and then back on again. You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file ...
Operating Instructions
Page 83
... disk, or decrease the file size sent to print. number of pages of Document Server. number of pages to the machine. 81 Turn the main power switch off, and back on again. Cannot store." Delete some of sheets that you can be obtained. The number of pages exceeds the maximum number...
... disk, or decrease the file size sent to print. number of pages of Document Server. number of pages to the machine. 81 Turn the main power switch off, and back on again. Cannot store." Delete some of sheets that you can be obtained. The number of pages exceeds the maximum number...
Operating Instructions
Page 85
"Memory Retrieval Error" A memory allocation error occurred. Turn the main power switch off, and back on the [Resolution]. The output tray was changed ." PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on ...
"Memory Retrieval Error" A memory allocation error occurred. Turn the main power switch off, and back on the [Resolution]. The output tray was changed ." PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on ...
Operating Instructions
Page 88
... added when there are stored in the error log. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press [Error Log]. 4. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or...
... added when there are stored in the error log. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press [Error Log]. 4. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or...
Operating Instructions
Page 89
...is off. If the machine is set to the Interfaces", Network and System Settings Guide . Printing does not start . status on the main power switch. See "Connecting to Press [ Online]. "Offline". The type of the control panel. The interface cable was switched on the machine....display panel and take the required action. Connect the interface cable before turning on . The correct interface cable is securely plugged into the power outlet and the machine. See "Connecting to the Interfaces", Network and System Settings Guide . The interface cable is poor, move the machine...
...is off. If the machine is set to the Interfaces", Network and System Settings Guide . Printing does not start . status on the main power switch. See "Connecting to Press [ Online]. "Offline". The type of the control panel. The interface cable was switched on the machine....display panel and take the required action. Connect the interface cable before turning on . The correct interface cable is securely plugged into the power outlet and the machine. See "Connecting to the Interfaces", Network and System Settings Guide . The interface cable is poor, move the machine...