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... details 5 Position Your Base 7 Pair 8 Pair again to base 8 Pair to mobile device 8 Pair mode 8 Fit and charge 9 Customize Your Headset 9 Charge your headset and spare battery 13 Talk time 13 Headset battery status 13 Load software 14 The Basics 15 Power on or off 15 Adjust volume 15 Make, answer, end calls... assistant (smartphone feature) 17 Enable and use Amazon Alexa (smartphone feature) 17 Enable Tile 17 Change your default line 17 Online indicator 17 Troubleshooting 18 Headset 18 Desk phone 19 Softphone 19 Support 21 2
... details 5 Position Your Base 7 Pair 8 Pair again to base 8 Pair to mobile device 8 Pair mode 8 Fit and charge 9 Customize Your Headset 9 Charge your headset and spare battery 13 Talk time 13 Headset battery status 13 Load software 14 The Basics 15 Power on or off 15 Adjust volume 15 Make, answer, end calls... assistant (smartphone feature) 17 Enable and use Amazon Alexa (smartphone feature) 17 Enable Tile 17 Change your default line 17 Online indicator 17 Troubleshooting 18 Headset 18 Desk phone 19 Softphone 19 Support 21 2
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Overview Headset overview Alexa* :02 :04 Siri/Google Now :02 :06 Volume LEDs Call Power Siri®, Google Smartphone feature: Default voice assistant only active when your headset is out of Now base range and paired to mobile Bluetooth® pairing Alexa Smartphone feature: Voice assistant (requires app) Mute/unmute Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset. 3
Overview Headset overview Alexa* :02 :04 Siri/Google Now :02 :06 Volume LEDs Call Power Siri®, Google Smartphone feature: Default voice assistant only active when your headset is out of Now base range and paired to mobile Bluetooth® pairing Alexa Smartphone feature: Voice assistant (requires app) Mute/unmute Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset. 3
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...button 2 Bluetooth LED 3 Desk phone button 4 Charging LED 5 USB port 6 Power jack 7 Handset lifter jack 8 Telephone interface cable jack 9 Headset Bluetooth pairing button 10 Desk phone listening volume 11 Desk phone speaking volume 12 Desk phone configuration switch 1 Electronic hookswitch cable (EHS cable) Electronically ...and automatically answers/ends a desk phone call control with your headset. 4 Enables remote call control with your headset. 2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call .
...button 2 Bluetooth LED 3 Desk phone button 4 Charging LED 5 USB port 6 Power jack 7 Handset lifter jack 8 Telephone interface cable jack 9 Headset Bluetooth pairing button 10 Desk phone listening volume 11 Desk phone speaking volume 12 Desk phone configuration switch 1 Electronic hookswitch cable (EHS cable) Electronically ...and automatically answers/ends a desk phone call control with your headset. 4 Enables remote call control with your headset. 2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call .
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... A, B, C or D and connect cables. Most other end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use default configuration A. 5 plantronics.com /software Plantronics Hub for Windows/Mac HEADSET PORT OR NO HEADSET PORT Desk phone setup details NOTE Base configuration settings Desk phone Most phones Cisco phones...
... A, B, C or D and connect cables. Most other end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use default configuration A. 5 plantronics.com /software Plantronics Hub for Windows/Mac HEADSET PORT OR NO HEADSET PORT Desk phone setup details NOTE Base configuration settings Desk phone Most phones Cisco phones...
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... the desk phone IMPORTANT Cisco phones use default configuration A. D Desk phone + HL10 lifter (sold separately) USE IMPORTANT Use configuration A on the headset to answer or end calls. In this configuration, manually remove the handset on your desk phone and press the call control button on the bottom... of the base, which works for most phones including Cisco phones. In this configuration, press both the headset button on your desk phone and the call control button on the bottom of the base. C Desk phone + EHS cable (sold separately) ...
... the desk phone IMPORTANT Cisco phones use default configuration A. D Desk phone + HL10 lifter (sold separately) USE IMPORTANT Use configuration A on the headset to answer or end calls. In this configuration, manually remove the handset on your desk phone and press the call control button on the bottom... of the base, which works for most phones including Cisco phones. In this configuration, press both the headset button on your desk phone and the call control button on the bottom of the base. C Desk phone + EHS cable (sold separately) ...
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Incorrect position can cause noise and interference problems. NOTE Headset cradle may vary, but function is 12 inches. Most other phones use configuration D on the bottom of the base. The minimum recommended separation between your desk phone and the base is 6 inches. USE Position Your Base IMPORTANT Cisco phones use default configuration A. The minimum recommended separation between the base and computer is the same. 7
Incorrect position can cause noise and interference problems. NOTE Headset cradle may vary, but function is 12 inches. Most other phones use configuration D on the bottom of the base. The minimum recommended separation between your desk phone and the base is 6 inches. USE Position Your Base IMPORTANT Cisco phones use default configuration A. The minimum recommended separation between the base and computer is the same. 7
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... "pairing successful" and "base connected" and the display panel's Bluetooth icon turns solid blue. this includes the base. Pair Pair again to base Your headset comes pre-paired to search for new devices. • iPhone Settings > Bluetooth > On* • Android Settings > Bluetooth: On > Scan for ... "Poly V4240 Series." If necessary, enter four zeros (0000) for the passcode or accept the connection. To pair again: 1 With your headset powered off, press the Call button until you hear "pairing." 2 Put your base into pair mode by pressing and holding the Bluetooth pairing ...
... "pairing successful" and "base connected" and the display panel's Bluetooth icon turns solid blue. this includes the base. Pair Pair again to base Your headset comes pre-paired to search for new devices. • iPhone Settings > Bluetooth > On* • Android Settings > Bluetooth: On > Scan for ... "Poly V4240 Series." If necessary, enter four zeros (0000) for the passcode or accept the connection. To pair again: 1 With your headset powered off, press the Call button until you hear "pairing." 2 Put your base into pair mode by pressing and holding the Bluetooth pairing ...
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...ear, over -the-head or behind -the-head. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Press on the headset and slide into position until the battery snaps into place. Align the eartip with the notch facing the microphone as shown on to assemble... it and optimize the position of earloop that fits most comfortably. Install the Headset Battery Position the battery as shown. Use the fit kit to attach. Right Over-the-Ear Assembly 1 Choose the size of the microphone...
...ear, over -the-head or behind -the-head. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Press on the headset and slide into position until the battery snaps into place. Align the eartip with the notch facing the microphone as shown on to assemble... it and optimize the position of earloop that fits most comfortably. Install the Headset Battery Position the battery as shown. Use the fit kit to attach. Right Over-the-Ear Assembly 1 Choose the size of the microphone...
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... that fits most comfortably. Over-the-head assembly 1 Hold the headband so it is flat against the headset before rotating. 2 Choose the size and style of the headset. 1 Slide the headset over and behind your ear and fit the eartip into the headband. 10 Align the eartip with the ...earloop up 90°. 90º NOTE Ensure the earloop is aligned to receive the headset as shown and insert the headset into your ear. 2 Holding the base of the headset moves backwards, you wear the headset, the microphone should rest as possible without touching. Position your cheek. Press on to...
... that fits most comfortably. Over-the-head assembly 1 Hold the headband so it is flat against the headset before rotating. 2 Choose the size and style of the headset. 1 Slide the headset over and behind your ear and fit the eartip into the headband. 10 Align the eartip with the ...earloop up 90°. 90º NOTE Ensure the earloop is aligned to receive the headset as shown and insert the headset into your ear. 2 Holding the base of the headset moves backwards, you wear the headset, the microphone should rest as possible without touching. Position your cheek. Press on to...
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Behind-the-Head Assembly 1 Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it on the left, switch the stem to the left side. 3 To optimize the position of the eartip that fits most comfortably. The headband can be worn on to wear it up . Press on the right or left side of the headband. 2 Choose the size and style of the headset, push the headset in so the microphone is close to your mouth. If you want to attach. 11 2 Rotate the headset up 90°. Align the eartip with the notch facing the microphone as shown.
Behind-the-Head Assembly 1 Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it on the left, switch the stem to the left side. 3 To optimize the position of the eartip that fits most comfortably. The headband can be worn on to wear it up . Press on the right or left side of the headband. 2 Choose the size and style of the headset, push the headset in so the microphone is close to your mouth. If you want to attach. 11 2 Rotate the headset up 90°. Align the eartip with the notch facing the microphone as shown.
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NOTE Ensure the large end of the eartip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. 4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching. 12
NOTE Ensure the large end of the eartip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. 4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching. 12
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...Listen to the voice prompts after powering on a call You can replace headset battery even during active calls. 1 While on the headset • Hover over the Plantronics Hub system tray icon • View in the charge cradle. Your headset mutes. 2 Replace with a charged spare battery. 3 You hear "... you are reconnected to a USB power source. Talk time Headset battery status With a full charge, the headset provides up to the first use. Charge your headset and spare battery Charge your headset Place the headset in Plantronics Hub app 13 LED flashes while charging. Charge for at ...
...Listen to the voice prompts after powering on a call You can replace headset battery even during active calls. 1 While on the headset • Hover over the Plantronics Hub system tray icon • View in the charge cradle. Your headset mutes. 2 Replace with a charged spare battery. 3 You hear "... you are reconnected to a USB power source. Talk time Headset battery status With a full charge, the headset provides up to the first use. Charge your headset and spare battery Charge your headset Place the headset in Plantronics Hub app 13 LED flashes while charging. Charge for at ...
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... App Store or Google Play. Load software Plantronics Hub is an invaluable headset tool. NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. • Download Plantronics Hub for some softphones X X X X X X X X Windows and...
... App Store or Google Play. Load software Plantronics Hub is an invaluable headset tool. NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. • Download Plantronics Hub for some softphones X X X X X X X X Windows and...
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...on , the LED is on a desk phone call . "D" works for the majority of the base there are not wearing your mute settings in Plantronics Hub. Mute During a call and adjust softphone volume and PC sound volume accordingly. The Basics Alexa* :02 :04 Siri/Google Now :02 ...:06 Power on or off ." Adjust volume • Headset volume Fine-tune your headset volume by adjusting the headset's volume up the handset when ending a call , adjust the listening volume. • Base ringtone volume Adjust the base ...
...on , the LED is on a desk phone call . "D" works for the majority of the base there are not wearing your mute settings in Plantronics Hub. Mute During a call and adjust softphone volume and PC sound volume accordingly. The Basics Alexa* :02 :04 Siri/Google Now :02 ...:06 Power on or off ." Adjust volume • Headset volume Fine-tune your headset volume by adjusting the headset's volume up the handset when ending a call , adjust the listening volume. • Base ringtone volume Adjust the base ...
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... desk phone: Tap the corresponding Audio button on the base. Hold a call To hold an active call or resume a held call: • Press the headset Call button for 2 seconds. • Computer or desk phone: Press the corresponding base Audio button flashes red when a call is on hold only from your... NOTE Switching 2 desk phone calls can be done from your desk phone. 16 Switch between calls (flash) To switch between calls: • Press the headset Call button for 2 seconds. The button flashes red when a call is on hold . The NOTE 2 desk phone calls can only be put on hold .
... desk phone: Tap the corresponding Audio button on the base. Hold a call To hold an active call or resume a held call: • Press the headset Call button for 2 seconds. • Computer or desk phone: Press the corresponding base Audio button flashes red when a call is on hold only from your... NOTE Switching 2 desk phone calls can be done from your desk phone. 16 Switch between calls (flash) To switch between calls: • Press the headset Call button for 2 seconds. The button flashes red when a call is on hold . The NOTE 2 desk phone calls can only be put on hold .
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...available in all languages and countries. 1 Enable Alexa A Pair the headset to your mobile device B Update your Plantronics Hub mobile app (software) if necessary C Launch Plantronics Hub app and ensure that you are on your headset, you can ring your mobile device, you can ask for directions,...map and ask the Tile community for help. 1 Pair the headset to your mobile device 2 Update your Plantronics Hub mobile app (software) if necessary 3 Launch Plantronics Hub app and ensure that your headset (firmware) is up -to-date D From Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable ...
...available in all languages and countries. 1 Enable Alexa A Pair the headset to your mobile device B Update your Plantronics Hub mobile app (software) if necessary C Launch Plantronics Hub app and ensure that you are on your headset, you can ring your mobile device, you can ask for directions,...map and ask the Tile community for help. 1 Pair the headset to your mobile device 2 Update your Plantronics Hub mobile app (software) if necessary 3 Launch Plantronics Hub app and ensure that your headset (firmware) is up -to-date D From Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable ...
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... out of range, move closer to operate the hookswitch; See Adjust volume. • If your headset is heard. set to lower the headset speaker volume. I can't hear a dial tone in the headset. See Position Your Base . • Lower the desk phone speaking volume and/or desk phone ...listening volume on the base. I hear echo in the headset. • Make sure your headset is charged. • Make sure your headset is paired to your listener in this position, adjust the position of the base until the distortion disappears. •...
... out of range, move closer to operate the hookswitch; See Adjust volume. • If your headset is heard. set to lower the headset speaker volume. I can't hear a dial tone in the headset. See Position Your Base . • Lower the desk phone speaking volume and/or desk phone ...listening volume on the base. I hear echo in the headset. • Make sure your headset is charged. • Make sure your headset is paired to your listener in this position, adjust the position of the base until the distortion disappears. •...
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... assistant is a mobile-only feature and is not active when your headset is in range of your base. • Ensure that your headset is out of compatible softphones, visit plantronics.com/software. • If the Plantronics software is not installed and you do not have a compatible softphone,...If the distortion is still present, lower the volume on my headset. • Alexa requires one-time setup in Plantronics Hub for Windows and Mac software is installed. To download, visit plantronics.com/software. • Ensure that the headset is paired to your smartphone • See Voice assistant I...
... assistant is a mobile-only feature and is not active when your headset is in range of your base. • Ensure that your headset is out of compatible softphones, visit plantronics.com/software. • If the Plantronics software is not installed and you do not have a compatible softphone,...If the distortion is still present, lower the volume on my headset. • Alexa requires one-time setup in Plantronics Hub for Windows and Mac software is installed. To download, visit plantronics.com/software. • Ensure that the headset is paired to your smartphone • See Voice assistant I...
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... your PC speakers. Click "OK" to confirm your change the default setting from your change the default setting from base. Click "OK" to confirm your headset to illuminate, then reconnect USB cable. Reconnect power cable first. No audio connection to PC. • Go to Start > Control Panel > Sounds and Audio Devices... > System Preferences and click Sound. • Click Output, and then select "Internal Speakers" or your speaker choice. • Unplug USB and power cables from your headset to your PC audio or softphone application. 20
... your PC speakers. Click "OK" to confirm your change the default setting from your change the default setting from base. Click "OK" to confirm your headset to illuminate, then reconnect USB cable. Reconnect power cable first. No audio connection to PC. • Go to Start > Control Panel > Sounds and Audio Devices... > System Preferences and click Sound. • Click Output, and then select "Internal Speakers" or your speaker choice. • Unplug USB and power cables from your headset to your PC audio or softphone application. 20
