Product Sheet
Page 1
... Over-the-ear style *Requires HL10 Handset Lifter sold separately. Plantronics, the logo design, CS50, CS55, HL10, IntelliStand, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. DECT is the first headset in the U.S. without interrupting or missing a call comes in ...the tether. • The clear audio leader: the CS55 is a trademark of ETSI. Published Sept 2010. CS50™/CS55™ Plantronics CS50/55 wireless headset systems combine the clarity of traditional corded technology with the mobility of wireless, so employees can answer, end,...
... Over-the-ear style *Requires HL10 Handset Lifter sold separately. Plantronics, the logo design, CS50, CS55, HL10, IntelliStand, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. DECT is the first headset in the U.S. without interrupting or missing a call comes in ...the tether. • The clear audio leader: the CS55 is a trademark of ETSI. Published Sept 2010. CS50™/CS55™ Plantronics CS50/55 wireless headset systems combine the clarity of traditional corded technology with the mobility of wireless, so employees can answer, end,...
User Guide
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...plantronics.com/productregistration to installation or use. TABLE OF CONTENTS Package Contents 3 Features 4 Setup 6 Charging 7 Positioning 7 Installing PerSono® Suite Software 8 Configuration and Status 9 Adjusting Fit 10 Making/Answering/Ending Calls 11 Adjusting Volume, Initiating Flash 12 Muting a Call, Initiating Smart Button 12 Traveling with CS50-USB 13 Headset... Controls 14 Base Indicator Lights 15 Troubleshooting for CS50-USB 15 Subscription 18 System Reset 18 Battery ...
...plantronics.com/productregistration to installation or use. TABLE OF CONTENTS Package Contents 3 Features 4 Setup 6 Charging 7 Positioning 7 Installing PerSono® Suite Software 8 Configuration and Status 9 Adjusting Fit 10 Making/Answering/Ending Calls 11 Adjusting Volume, Initiating Flash 12 Muting a Call, Initiating Smart Button 12 Traveling with CS50-USB 13 Headset... Controls 14 Base Indicator Lights 15 Troubleshooting for CS50-USB 15 Subscription 18 System Reset 18 Battery ...
User Guide
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... Lifter Jack Status Indicator Light (green) AC Charging Jack Telephone Cord Jack Speaking Volume Headset Docking CradMleajor Adjust Front: Listening Volume/Mute Call Control Button Talk Indicator Light Rear: Speaker Battery Cover 0 0 Microphone AC Charger Port Front: Listening Volume/Mute/ ...
... Lifter Jack Status Indicator Light (green) AC Charging Jack Telephone Cord Jack Speaking Volume Headset Docking CradMleajor Adjust Front: Listening Volume/Mute Call Control Button Talk Indicator Light Rear: Speaker Battery Cover 0 0 Microphone AC Charger Port Front: Listening Volume/Mute/ ...
User Guide
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...base unit. 2 Connect USB connector to a free USB port on , the CS50-USB will go completely off , the CS50-USB will not charge, and the headset standby time will ensure your headset remains charged. However, if that headset is in notch. Then attach the stand by inserting the stand pegs into ...charging cradle. 2. Slide headset into the holds on the underside of the base...
...base unit. 2 Connect USB connector to a free USB port on , the CS50-USB will go completely off , the CS50-USB will not charge, and the headset standby time will ensure your headset remains charged. However, if that headset is in notch. Then attach the stand by inserting the stand pegs into ...charging cradle. 2. Slide headset into the holds on the underside of the base...
User Guide
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...set preferences manually in the Windows® operating system through the Sounds and Audio Devices option in base headset Call Control button to use. Using CS50/60-USB with MOC. Your softphone may require you to online application help for details. Feature Action...call control button to remotely detect and answer/end a call from MOC; INSTALLING PerSono Suite SOFTWARE Plantronics PerSono Suite software provides the link between your CS50-USB headset and compatible softphone applications on "Install the PerSono Suite Software." 2. In addition PerSono Suite provides ...
...set preferences manually in the Windows® operating system through the Sounds and Audio Devices option in base headset Call Control button to use. Using CS50/60-USB with MOC. Your softphone may require you to online application help for details. Feature Action...call control button to remotely detect and answer/end a call from MOC; INSTALLING PerSono Suite SOFTWARE Plantronics PerSono Suite software provides the link between your CS50-USB headset and compatible softphone applications on "Install the PerSono Suite Software." 2. In addition PerSono Suite provides ...
User Guide
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...the radio link between calls. NOTE: Locking the radio link on the side of the headset. When the ringer switch on for extended periods of time will only open the radio link at www.plantronics.com/SoftphoneCompatibility for more than 2 seconds. MAKING/ANSWERING/ENDING CALLS 1 2 To make a... call: Press the call . To answer a call: Press the call control button on the headset. This is not currently supported by pressing the call...
...the radio link between calls. NOTE: Locking the radio link on the side of the headset. When the ringer switch on for extended periods of time will only open the radio link at www.plantronics.com/SoftphoneCompatibility for more than 2 seconds. MAKING/ANSWERING/ENDING CALLS 1 2 To make a... call: Press the call . To answer a call: Press the call control button on the headset. This is not currently supported by pressing the call...
User Guide
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...button for travel regulations, you should turn off , a single press if not stowed properly, the CS50-USB on any button will turn the headset may inadvertently headset back turn headset back on . Handset Lifter Jack To turn back on the control panel in . on , ...option to the softphone user documentation. MUTING ABaCsAeLL-,Top View INITIATING SMARHTeaBdUsTeTt OMNute CS55 CS50 Front: Indicator Lights Talking (Green) Power (Red) Charging (Amber) Charging Cradle Telephone To mute headset, briefly press the listening volume/mute button straight in Windows®. ADJUSTING VOLUME...
...button for travel regulations, you should turn off , a single press if not stowed properly, the CS50-USB on any button will turn the headset may inadvertently headset back turn headset back on . Handset Lifter Jack To turn back on the control panel in . on , ...option to the softphone user documentation. MUTING ABaCsAeLL-,Top View INITIATING SMARHTeaBdUsTeTt OMNute CS55 CS50 Front: Indicator Lights Talking (Green) Power (Red) Charging (Amber) Charging Cradle Telephone To mute headset, briefly press the listening volume/mute button straight in Windows®. ADJUSTING VOLUME...
User Guide
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... in base Headset link active Headset link inactive Light Red light illuminates brightly Red light goes off Green light flashes quickly Red light illuminates softly Green light flashes slowly Solid green light TROUBLESHOOTING FOR CS50-USB Problem I plugged everything in but the ...indicator lights won't come on and not in one direction for more than 2 seconds Making/answering/ ending calls Short key press Mid tone Low battery Return headset warning (5 minutes of to a working wall outlet, and that it is the model supplied by Plantronics...
... in base Headset link active Headset link inactive Light Red light illuminates brightly Red light goes off Green light flashes quickly Red light illuminates softly Green light flashes slowly Solid green light TROUBLESHOOTING FOR CS50-USB Problem I plugged everything in but the ...indicator lights won't come on and not in one direction for more than 2 seconds Making/answering/ ending calls Short key press Mid tone Low battery Return headset warning (5 minutes of to a working wall outlet, and that it is the model supplied by Plantronics...
User Guide
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...Listening volume is available to base unit until the headset is muted. People I can be continuously charged. See page 18. • Headset battery needs to can be continuously charged. • CS50-USB may be out of range of range warning. Call Plantronics at 1-800-544-4660 ext. 5538. See... page 18. Increase the speak volume on your computer. • Headset battery needs to reestablish a link...
...Listening volume is available to base unit until the headset is muted. People I can be continuously charged. See page 18. • Headset battery needs to can be continuously charged. • CS50-USB may be out of range of range warning. Call Plantronics at 1-800-544-4660 ext. 5538. See... page 18. Increase the speak volume on your computer. • Headset battery needs to reestablish a link...
User Guide
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... 3 BATTERY REPLACEMENT The custom battery inside the headset should replace the battery. If re-subscription fails within 2 minutes, the headset will then illuminate. When talk time decreases significantly, you may need to normal operation. 3. Call Plantronics at the connection. DO NOT pull the battery... out by the wires. 3 4 1. When the talk indicator light blinks, release both sides of the battery cover and replace. The headset indicator light will return to Troubleshooting ...
... 3 BATTERY REPLACEMENT The custom battery inside the headset should replace the battery. If re-subscription fails within 2 minutes, the headset will then illuminate. When talk time decreases significantly, you may need to normal operation. 3. Call Plantronics at the connection. DO NOT pull the battery... out by the wires. 3 4 1. When the talk indicator light blinks, release both sides of the battery cover and replace. The headset indicator light will return to Troubleshooting ...
User Guide
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REGISTER YOUR PRODUCT ONLINE Visit www.plantronics.com/productregistration to register your CS60-USB product online so that we can provide you with CS60-USB 13 Headset controls 14 Base indicator lights 15 Troubleshooting for CS60-USB 15 Subscription 18 System ...20 Please refer to the separate Safety Instructions booklet for important product safety information prior to installation or use. PACKAGE CONTENTS Headset and wearing options Headset Headband Earloops Base AC Charger Software PerSono Suite software CD 3 TABLE OF CONTENTS Package contents 3 Features 4 Setup 6 ...
REGISTER YOUR PRODUCT ONLINE Visit www.plantronics.com/productregistration to register your CS60-USB product online so that we can provide you with CS60-USB 13 Headset controls 14 Base indicator lights 15 Troubleshooting for CS60-USB 15 Subscription 18 System ...20 Please refer to the separate Safety Instructions booklet for important product safety information prior to installation or use. PACKAGE CONTENTS Headset and wearing options Headset Headband Earloops Base AC Charger Software PerSono Suite software CD 3 TABLE OF CONTENTS Package contents 3 Features 4 Setup 6 ...
User Guide
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... Lifter Jack Status indicator light (green) AC Charging Jack Telephone Cord Jack Speaking Volume Headset docking cradlMeajor Adjust Front: Listening Volume/Mute Call Control Button Talk Indicator Light Rear: Speaker Battery Cover 0 0 Microphone AC charger port Front: Listening volume/mute/...
... Lifter Jack Status indicator light (green) AC Charging Jack Telephone Cord Jack Speaking Volume Headset docking cradlMeajor Adjust Front: Listening Volume/Mute Call Control Button Talk Indicator Light Rear: Speaker Battery Cover 0 0 Microphone AC charger port Front: Listening volume/mute/...
User Guide
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... used to attach the base unit to a PC monitor. Using the optional AC adapter will ensure your computer. Gently press down on the headset to ensure that it rests in correct position. SETUP 1 To install base unit, first thread the USB cable through the bottom of the ...: When your computer is in the notch. A USB hub can supply sufficient power (250 mA) to charge the headset. IMPORTANT: Incorrect positioning can be used but ensure that headset is powered off completely when fully charged. Red charge indicator light on , the CS60-USB will decrease. POSITIONING 30CM 156c...
... used to attach the base unit to a PC monitor. Using the optional AC adapter will ensure your computer. Gently press down on the headset to ensure that it rests in correct position. SETUP 1 To install base unit, first thread the USB cable through the bottom of the ...: When your computer is in the notch. A USB hub can supply sufficient power (250 mA) to charge the headset. IMPORTANT: Incorrect positioning can be used but ensure that headset is powered off completely when fully charged. Red charge indicator light on , the CS60-USB will decrease. POSITIONING 30CM 156c...
User Guide
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... click on base is not in the tray bar at www.plantronics.com/SoftphoneCompatibility for details. Using CS50/60-USB with MOC. Lift headset and press headset call or insert headset into base. Initiate a call from headset if radio link is off (green light on the headset system tray icon and choose "Options". In addition, PerSono Suite...
... click on base is not in the tray bar at www.plantronics.com/SoftphoneCompatibility for details. Using CS50/60-USB with MOC. Lift headset and press headset call or insert headset into base. Initiate a call from headset if radio link is off (green light on the headset system tray icon and choose "Options". In addition, PerSono Suite...
User Guide
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...setting intended to other audio sources, such as "flash". ADJUSTING FIT Wearing Options Retaining Ring 2 1 Snap speaker into retaining ring of the headset. When the ringer switch on a call from the softphone. 10 11 To switch between calls: Some softphones support a feature known as ...streaming audio on the headset to toggle between the headset and the base will only open the radio link at www.plantronics.com/SoftphoneCompatibility for more than 2 seconds. However, you can listen to preserve the battery ...
...setting intended to other audio sources, such as "flash". ADJUSTING FIT Wearing Options Retaining Ring 2 1 Snap speaker into retaining ring of the headset. When the ringer switch on a call from the softphone. 10 11 To switch between calls: Some softphones support a feature known as ...streaming audio on the headset to toggle between the headset and the base will only open the radio link at www.plantronics.com/SoftphoneCompatibility for more than 2 seconds. However, you can listen to preserve the battery ...
User Guide
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... light on the control panel in . Bottom View Telephone Handset To conserve headset power and to either side for 5 seconds. MUTING A BaCsAeL-LT, op View INITIATING SMAHReTaB dsUeTtTMOuNte CS55 CS50 Front: Indicator Lights Talking (Green) Power (Red) Charging (Amber) Charging... Cradle Telephone To mute headset, briefly press the listening volume/mute button straight in Windows®. ADJUSTING VOLUME,...
... light on the control panel in . Bottom View Telephone Handset To conserve headset power and to either side for 5 seconds. MUTING A BaCsAeL-LT, op View INITIATING SMAHReTaB dsUeTtTMOuNte CS55 CS50 Front: Indicator Lights Talking (Green) Power (Red) Charging (Amber) Charging... Cradle Telephone To mute headset, briefly press the listening volume/mute button straight in Windows®. ADJUSTING VOLUME,...
User Guide
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...; Solution • Check that the USB cable is connected to a working wall outlet and that the computer is the model supplied by Plantronics. 15 when on an active call 2 tones before range limit. 3 tones beyond range limit and active call 3 repetitive tones 14 BASE... INDICATOR LIGHTS Status indicator light (green) Charge indicator light (red) Action Charging Fully charged Muted Headset not in base Headset link active Headset link inactive Light Red light illuminates brightly Red light goes off Green light flashes quickly Red light illuminates softly Green ...
...; Solution • Check that the USB cable is connected to a working wall outlet and that the computer is the model supplied by Plantronics. 15 when on an active call 2 tones before range limit. 3 tones beyond range limit and active call 3 repetitive tones 14 BASE... INDICATOR LIGHTS Status indicator light (green) Charge indicator light (red) Action Charging Fully charged Muted Headset not in base Headset link active Headset link inactive Light Red light illuminates brightly Red light goes off Green light flashes quickly Red light illuminates softly Green ...
User Guide
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... the battery with the base unit. TROUBLESHOOTING FOR CS60-USB Problem My headset does not work with my softphone. • Check compatibility list on www.plantronics.com/ SoftphoneCompatibility to ensure your computer. • Headset battery needs to be charged. Move closer to base unit until the ... your softphone is still present, lower the listen volume control on the computer. • Adjust volume on your softphone until the headset is within range. Press the mute button once to base unit until the distortion disappears. • If the distortion is compatible for...
... the battery with the base unit. TROUBLESHOOTING FOR CS60-USB Problem My headset does not work with my softphone. • Check compatibility list on www.plantronics.com/ SoftphoneCompatibility to ensure your computer. • Headset battery needs to be charged. Move closer to base unit until the ... your softphone is still present, lower the listen volume control on the computer. • Adjust volume on your softphone until the headset is within range. Press the mute button once to base unit until the distortion disappears. • If the distortion is compatible for...
User Guide
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...then the AC charger (if used ). If re-subscription fails within 2 minutes, the headset will again blink briefly to indicate the headset is back to remove. SUBSCRIPTION The headset and base unit are supplied subscribed to the charging cradle. 1. Press and hold the ...you have received it, follow directions below to perform a system reset. 1 2 3 BATTERY REPLACEMENT The custom battery inside the headset should replace the battery. Call Plantronics at the connection. Once you may need to replace. 1 2 Pinch both buttons. 2. When the talk indicator light blinks,...
...then the AC charger (if used ). If re-subscription fails within 2 minutes, the headset will again blink briefly to indicate the headset is back to remove. SUBSCRIPTION The headset and base unit are supplied subscribed to the charging cradle. 1. Press and hold the ...you have received it, follow directions below to perform a system reset. 1 2 3 BATTERY REPLACEMENT The custom battery inside the headset should replace the battery. Call Plantronics at the connection. Once you may need to replace. 1 2 Pinch both buttons. 2. When the talk indicator light blinks,...