Plantronics CS50 Support Question
Plantronics CS50 Support Question
Find answers below for this question about Plantronics CS50.Need a Plantronics CS50 manual? We have 3 online manuals for this item!
Question posted by rcshipton26 on May 26th, 2014
I Need A Manual For A Cs60 Headset-what Is The Difference Between A Cs 50 And A
I can't seem to find a CS 60 manual on the web so I'm wondering if they are basicallythe same CS 50?
Current Answers
Answer #1: Posted by TechSupport101 on May 26th, 2014 4:28 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Download the manual here http://www.plantronics.com/media/media-resources/literature/user_guides/CS60_userguide_UK.pdf
Originally form here http://www.plantronics.com/uk/product/cs60#support
Related Plantronics CS50 Manual Pages
Product Sheet - Page 1
...headset in the U.S. Published Sept 2010. CS50™/CS55™
Plantronics CS50/55 wireless headset systems combine the clarity of traditional corded technology with the mobility of wireless, so employees can answer, end, and mute calls on the headset with the touch of a button. need... headset in . For more information about the CS50, CS55 or other Plantronics products, please visit our Web ...
User Guide - Page 3
... Fit
10
Making/Answering/Ending Calls
11
Adjusting Volume, Initiating Flash
12
Muting a Call, Initiating Smart Button
12
Traveling with CS50-USB
13
Headset Controls
14
Base Indicator Lights
15
Troubleshooting for CS50-USB
15
Subscription
18
System Reset
18
Battery Replacement
19
Technical Assistance
20
Warranty
20
Regulatory Notices
20
Please refer...
User Guide - Page 4
... Lifter Jack Status Indicator Light (green)
AC Charging Jack
Telephone Cord Jack Speaking Volume Headset Docking CradMleajor Adjust
Front:
Listening Volume/Mute
Call Control Button Talk Indicator Light
Rear:
Speaker
Battery Cover
0
0
Microphone
AC Charger Port
Front: Listening Volume/Mute/ ...
User Guide - Page 5
... in notch. Alternatively, the velcro strips included can cause noise and interference.
7 Using the optional AC adapter will go completely off , the CS50-USB will not charge, and the headset standby time will charge via the USB connection. Gently press down on the underside of the base so it can be used...
User Guide - Page 6
...
0
0
9 Lift headset and press headset call or insert headset into base. End a call
• Press headset Call Control button to end call control button to answer. CS50/60-USB includes Intelligent Application ... With the CD inserted, go to choose which audio device you set preferences manually in the Windows® operating system through the Sounds and Audio Devices option in...
User Guide - Page 7
... chin. To switch between calls: Some softphones support a feature known as streaming audio on the headset will significantly reduce the standby and talk time of time will only open the radio link at ... base is pointing toward your PC. The status indicator lights on both the base and the headset should go on page 12. Dial using PerSono Suite, the radio link between calls.
For...
User Guide - Page 8
...
will hear 3 rapid beeps every 15 seconds to either side for travel regulations, you should turn off , a single press if not stowed properly, the CS50-USB
on any button will turn the headset may inadvertently
headset back turn headset back on . AC Charging Jack
Telephone Cord Jac
Speaking Volume
NOTE: Once turned off the...
User Guide - Page 9
... Green light flashes slowly Solid green light
TROUBLESHOOTING FOR CS50-USB
Problem
I plugged everything in standby or hibernation mode.
• If using a USB hub, check that the AC power supply is correctly connected and that the hub can supply 250mA to charge the headset.
• If using the AC charger, check that...
User Guide - Page 10
....
• You may have selected the correct softphone model through the software.
• You may require reset.
My headset does not work any more.
• The CS50-USB will set as described on your computer.
• Headset battery needs to be charged.
I hear static that the base has power (green indicator light) and the...
User Guide - Page 11
...-subscribed as follows:
1
2
3
Return the headset to the un-subscribed state. Once you may need to remove. Press the call Technical Support.
The headset indicator light will then flash.
2. DO NOT ... to perform a system reset.
1
2
3
BATTERY REPLACEMENT
The custom battery inside the headset should replace the battery. Reconnect the USB charger first, then the AC charger (if ...
User Guide - Page 12
... telephone company. If you need additional information, please contact our...the equipment until the problem is also compliant. Plantronics, the logo design, CS50, PerSono Suite and Sound Innovation are the REN without the decimal point....connect to the following measures: 1. TECHNICAL ASSISTANCE
Visit our Web site at (800) 544-4660. Connect the equipment into an outlet on a ...
User Guide - Page 3
...12
Travelling with the best possible service and technical support.
PACKAGE CONTENTS Headset and wearing options
Headset
Headband
Earloops
Base
AC Charger
Software
PerSono Suite software CD
3
REGISTER ...to register your CS60-USB product online so that we can provide you with CS60-USB
13
Headset controls
14
Base indicator lights
15
Troubleshooting for CS60-USB
15
Subscription...
User Guide - Page 4
... button access hole (paperclip required)
USB connector
Front
Base - Bottom View
Telephone Handset Jack Headset
Charge indicator light (red) r)
Charge contacts
Headset
4
Handset Lifter Jack Status indicator light (green)
AC Charging Jack
Telephone Cord Jack Speaking Volume Headset docking cradlMeajor Adjust
Front:
Listening Volume/Mute
Call Control Button Talk Indicator Light
Rear...
User Guide - Page 5
... adapter will charge via the USB connection. POSITIONING
30CM 156c"m
The minimum recommended separation distance is powered on, the CS60-USB will ensure your headset remains charged. A USB hub can cause noise and interference.
7
Slide headset into the holds on the underside of the base so it can be used but ensure that...
User Guide - Page 6
...the headset system tray icon and choose "Options". End a call
• Press headset call control button to end call control button to choose which audio device you set preferences manually in... via PerSono Suite, CS50/60-USB models support the following features for details. NOTE: Once the CS60-USB is NOT flashing)
Initiate a call from MOC. Initiate a call from headset if radio link is...
User Guide - Page 7
...This is not currently supported by pressing the call -
To do so, rock the headset volume control either way for extended periods of time will ring with PerSono Suite Check the...list at any time by PerSono Suite, remote detection and answer/end via the headset does not function. Rotate headset in retaining ring until microphone is pointing towards your softphone is the default setting...
User Guide - Page 8
...for more than 2 seconds. BeMwaajroertAhadtjust if not stowed properly, the CS60-USB headset may inadvertently turn headset back on . To adjust the listen or speak volume of ...-LT, op View INITIATING SMAHReTaB dsUeTtTMOuNte
CS55
CS50
Front:
Indicator Lights Talking (Green) Power (Red) Charging (Amber)
Charging Cradle
Telephone To mute headset, briefly press the listening volume/mute button...
User Guide - Page 9
... Red light illuminates softly Green light flashes slowly Solid green light
TROUBLESHOOTING FOR CS60-USB
Problem
I've plugged everything in one direction for more than 2 seconds
Making/answering/ ending calls
Short key press
Mid tone
Low battery warning Return headset (5 minutes of talk time to charging cradle remaining)
1 tone every 10 seconds...
User Guide - Page 10
... Devices to change the device used ) to re-subscribe the headset. My headset stops responding to button presses.
• Headset may need to power back up button on the headset.
See page 7.
Try to re-subscribe your headset with a new battery pack. TROUBLESHOOTING FOR CS60-USB
Problem
My headset does not work with office environment.
• Adjust the...
User Guide - Page 11
... out by the wires.
3
4
1.
Pinch both buttons.
2. The headset indicator light will then flash.
2. Successful re-subscription is indicated when the...headset will again blink briefly to indicate the headset is back to perform a system reset.
1
2
3
BATTERY REPLACEMENT
The custom battery inside the headset should replace the battery. When talk time decreases significantly, you may need...
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