Manual - English
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Main Menu...19 Settings...19 Usage Information...25 Text Messaging...25 Updates...27 Help...27 Troubleshooting 28 All Supported Operating System 28 Windows XP(SP3)...30 Windows 7 / Vista(SP2)...31 Windows 7 / Vista(SP2) / XP(SP3 34 Glossary 35 Safety and Warranty 39 Regulatory Notices...39 Warnings and Cautions...39 Product Handling...40 Safety Information for Wireless USB Modem 41 Safety Information for FCC RF Exposure 45 SAR Information...46 FCC Compliance Information 47 12-Month Limited Warranty 48 Table of Contents 3
Main Menu...19 Settings...19 Usage Information...25 Text Messaging...25 Updates...27 Help...27 Troubleshooting 28 All Supported Operating System 28 Windows XP(SP3)...30 Windows 7 / Vista(SP2)...31 Windows 7 / Vista(SP2) / XP(SP3 34 Glossary 35 Safety and Warranty 39 Regulatory Notices...39 Warnings and Cautions...39 Product Handling...40 Safety Information for Wireless USB Modem 41 Safety Information for FCC RF Exposure 45 SAR Information...46 FCC Compliance Information 47 12-Month Limited Warranty 48 Table of Contents 3
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... Operating System Symptom 1 Unable to load the Verizon Mobile Broadband Manager in , modem blinks white color and not able to complete and the modem LED turns green. 28 Troubleshooting Open your PC. Symptom 2 After the USB modem is going on. Reboot your local firewall, internet security, antivirus and/or endpoint protection software. 2. Resolution Consider the...
... Operating System Symptom 1 Unable to load the Verizon Mobile Broadband Manager in , modem blinks white color and not able to complete and the modem LED turns green. 28 Troubleshooting Open your PC. Symptom 2 After the USB modem is going on. Reboot your local firewall, internet security, antivirus and/or endpoint protection software. 2. Resolution Consider the...
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...proxy settings and ensure that the 192.168.32.x are connected to bypass the proxy server. 6. Check for 192.168.32.x. 3. Troubleshooting 29 Open your PC. Ensure that an entry exists in the whitelist applications or trusted applications list for port 4330. 4. Symptom 3...local firewall, internet security, antivirus and/or endpoint protection software. 2. Please proceed following scenario: • You use the VPN connection via the USB modem. • You Install the Enhanced App. • You use firewall, internet security, antivirus and/or endpoint protection software. Check your VPN ...
...proxy settings and ensure that the 192.168.32.x are connected to bypass the proxy server. 6. Check for 192.168.32.x. 3. Troubleshooting 29 Open your PC. Ensure that an entry exists in the whitelist applications or trusted applications list for port 4330. 4. Symptom 3...local firewall, internet security, antivirus and/or endpoint protection software. 2. Please proceed following scenario: • You use the VPN connection via the USB modem. • You Install the Enhanced App. • You use firewall, internet security, antivirus and/or endpoint protection software. Check your VPN ...
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...resolve this problem, you have to the computer again. Resolution Consider the following Web site: http://support.microsoft.com/kb/959765 30 Troubleshooting Please proceed by installing the Microsoft Hotfix located at the following scenario: • A Remote Network Driver Interface Specification (RNDIS) device... may report an error that the data transmission has failed. For example, the data application on a Windows XP-based computer, such as a USB radio device. • You perform a surprise removal of the RNDIS device from the computer. • You attach the RNDIS device to restart...
...resolve this problem, you have to the computer again. Resolution Consider the following Web site: http://support.microsoft.com/kb/959765 30 Troubleshooting Please proceed by installing the Microsoft Hotfix located at the following scenario: • A Remote Network Driver Interface Specification (RNDIS) device... may report an error that the data transmission has failed. For example, the data application on a Windows XP-based computer, such as a USB radio device. • You perform a surprise removal of the RNDIS device from the computer. • You attach the RNDIS device to restart...
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Additionally, a yellow exclamation mark (!) appears next to the computer through an external USB hub. • You remove the modem from the USB hub and then reattach. Please proceed by installing the Microsoft Hotfix located at the following scenario: • You have.... • You attach a USB Remote Network Driver Interface Specification (RNDIS) device to the device name in Device Manager. Resolution Consider the following Web site: http://support.microsoft.com/kb/2477042 Troubleshooting 31 Windows 7 / Vista(SP2) Symptom 1 The communication between the modem and the computer stops.
Additionally, a yellow exclamation mark (!) appears next to the computer through an external USB hub. • You remove the modem from the USB hub and then reattach. Please proceed by installing the Microsoft Hotfix located at the following scenario: • You have.... • You attach a USB Remote Network Driver Interface Specification (RNDIS) device to the device name in Device Manager. Resolution Consider the following Web site: http://support.microsoft.com/kb/2477042 Troubleshooting 31 Windows 7 / Vista(SP2) Symptom 1 The communication between the modem and the computer stops.
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.... Please proceed by installing the Microsoft Hotfix located at the following Web site: http://support.microsoft.com/kb/948278 32 Troubleshooting The driver also displays error code 38 (CM_PROB_DRIVER_FAILED_PRIOR_ UNLOAD). Please proceed by the miniport. Resolution Consider the following Web site...; You resume the computer from the fault-tolerant system. For example, this problem may occur on a bus driver that manages a USB composite device that manages a Network Driver Interface Specification (NDIS) miniport is in Device Manager next to another NDIS device. The fault-...
.... Please proceed by installing the Microsoft Hotfix located at the following Web site: http://support.microsoft.com/kb/948278 32 Troubleshooting The driver also displays error code 38 (CM_PROB_DRIVER_FAILED_PRIOR_ UNLOAD). Please proceed by the miniport. Resolution Consider the following Web site...; You resume the computer from the fault-tolerant system. For example, this problem may occur on a bus driver that manages a USB composite device that manages a Network Driver Interface Specification (NDIS) miniport is in Device Manager next to another NDIS device. The fault-...
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... scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that resembles the following Web site: http://support.microsoft.com/kb/2688892 Troubleshooting 33 Symptom 4 Windows does not load the WWAN adapter driver. Additionally, you receive an error message that uses a third-party Wireless Wide Area Network (WWAN...
... scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that resembles the following Web site: http://support.microsoft.com/kb/2688892 Troubleshooting 33 Symptom 4 Windows does not load the WWAN adapter driver. Additionally, you receive an error message that uses a third-party Wireless Wide Area Network (WWAN...
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Resolution Consider the following scenario: • You install the Enhanced App. • You push the Connect button to connect network. • You use the VPN connection via the USB modem. Please bypass proxy server for local address. In Internet Explorer, click Tools > Internet Options. 2. Click the checkbox, as shown below. 4. Click OK. 34 Troubleshooting Click Connections tab and click LAN Settings button. 3. It reduces this symptom remarkably. 1. Windows 7 / Vista(SP2) / XP(SP3) Symptom 1 The Enhanced App occasionally shows Searching For USB Modem.
Resolution Consider the following scenario: • You install the Enhanced App. • You push the Connect button to connect network. • You use the VPN connection via the USB modem. Please bypass proxy server for local address. In Internet Explorer, click Tools > Internet Options. 2. Click the checkbox, as shown below. 4. Click OK. 34 Troubleshooting Click Connections tab and click LAN Settings button. 3. It reduces this symptom remarkably. 1. Windows 7 / Vista(SP2) / XP(SP3) Symptom 1 The Enhanced App occasionally shows Searching For USB Modem.