Warranty Coverage Levels at a Glance
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COVERAGE LEVELS AT A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days Included STANDARD+ STANDARD+ WARRANTY 1 Year...
COVERAGE LEVELS AT A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days Included STANDARD+ STANDARD+ WARRANTY 1 Year...
Pro Video Enhanced Service and Support Brochure
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... modified by factory certified technicians and use our products the peace of mind they deserve. Panasonic reserves the right to change service and support pricing and terms at its own discretion without notice. ** For full Standard Warranty terms and conditions, visit na.panasonic.com/us/standardwarranty Proof of God. BENEFITS OF EXTENDING COVERAGE Panasonic professional video products are not transferable. based customers.
... modified by factory certified technicians and use our products the peace of mind they deserve. Panasonic reserves the right to change service and support pricing and terms at its own discretion without notice. ** For full Standard Warranty terms and conditions, visit na.panasonic.com/us/standardwarranty Proof of God. BENEFITS OF EXTENDING COVERAGE Panasonic professional video products are not transferable. based customers.
Pro Video Enhanced Service and Support Brochure
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... in-warranty repair is in a timely and professional manner. When you purchase a Premium Support plan, not only will you receive standard/standard+ warranty and benefits coverage up through the fifth year of ownership of your Panasonic professional video product, but you can always work to provide on limits and exclusions from Panasonic so you with complimentary Firmware Update & Software Upgrade telephone, mail...
... in-warranty repair is in a timely and professional manner. When you purchase a Premium Support plan, not only will you receive standard/standard+ warranty and benefits coverage up through the fifth year of ownership of your Panasonic professional video product, but you can always work to provide on limits and exclusions from Panasonic so you with complimentary Firmware Update & Software Upgrade telephone, mail...
Pro Video Enhanced Service and Support Brochure
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.../us/support/provideo AUTHORIZED PANASONIC SERVICE CENTERS Panasonic National Service Center 3330 Cahuenga Blvd. West Los Angeles, CA 90068 Panasonic National Service Center 600 Guyon Drive Harrison, NJ 07029 ©2018 Panasonic Corporation of the United States, local service rates will apply. Pro Video Services Brochure_04/18 service, technical and field support can be traveling or working internationally. COVERAGE LEVEL PRICING PANASONIC SKU AC-SVCPREF2Y BT-SVCPREF2Y PREFERRED AG...
.../us/support/provideo AUTHORIZED PANASONIC SERVICE CENTERS Panasonic National Service Center 3330 Cahuenga Blvd. West Los Angeles, CA 90068 Panasonic National Service Center 600 Guyon Drive Harrison, NJ 07029 ©2018 Panasonic Corporation of the United States, local service rates will apply. Pro Video Services Brochure_04/18 service, technical and field support can be traveling or working internationally. COVERAGE LEVEL PRICING PANASONIC SKU AC-SVCPREF2Y BT-SVCPREF2Y PREFERRED AG...
Panasonic Pro Video 1 Year 0% Financing
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... MORE INFORMATION, PLEASE CONTACT: John Gundersen, Program Manager 888.479.9111 ext 4340 | [email protected] Valid on Panasonic Audio Visual Products Only (excludes VariCam PURE) • Non-Panasonic products are not eligible for this promotion • S ervices, such as installation, are not eligible for this promotion • Panasonic reserves the sole right to modify or...
... MORE INFORMATION, PLEASE CONTACT: John Gundersen, Program Manager 888.479.9111 ext 4340 | [email protected] Valid on Panasonic Audio Visual Products Only (excludes VariCam PURE) • Non-Panasonic products are not eligible for this promotion • S ervices, such as installation, are not eligible for this promotion • Panasonic reserves the sole right to modify or...
Professional PTZ Camera Line Card
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... Speed Operation Noise VIDEO OUTPUT LAN NDI|HX 3G-SDI HD-SDI SD-SDI HDMI Composite USB CONTROL Browser (PC/Mac/Mobile) via IP) USB VISCA Auto Tracking* / Auto Tracking Server* Live Production Center (Streaming Switcher/Controller) iPad Wide-Angle Tablet Control IR Remote Control Compact Controller Full-Size Controller Remote Operation Panel Compact Live Switcher Software Controller (Windows) FEATURES IP Live Preview Simultaneous Multi-Stream Image Stabilization Night Mode (for IR) Dynamic Range Stretch (DRS) Audio Input...
... Speed Operation Noise VIDEO OUTPUT LAN NDI|HX 3G-SDI HD-SDI SD-SDI HDMI Composite USB CONTROL Browser (PC/Mac/Mobile) via IP) USB VISCA Auto Tracking* / Auto Tracking Server* Live Production Center (Streaming Switcher/Controller) iPad Wide-Angle Tablet Control IR Remote Control Compact Controller Full-Size Controller Remote Operation Panel Compact Live Switcher Software Controller (Windows) FEATURES IP Live Preview Simultaneous Multi-Stream Image Stabilization Night Mode (for IR) Dynamic Range Stretch (DRS) Audio Input...
and AG-UCK20 Catalog
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AG-UCK20GJ Compact Camera Head AG-UMR20 Memory Card Portable Recorder * Pictures simulated. AG-UMR20 Memory Card Portable Recorder Scheduled for release in May, 2017 AG-UCK20GJ Compact Camera Head (Special Option for the AG-UMR20) Scheduled for release in May, 2017 A Compact Recorder with Versatile Operation for Broadcasting, Video Production, Live Streaming and more.
AG-UCK20GJ Compact Camera Head AG-UMR20 Memory Card Portable Recorder * Pictures simulated. AG-UMR20 Memory Card Portable Recorder Scheduled for release in May, 2017 AG-UCK20GJ Compact Camera Head (Special Option for the AG-UMR20) Scheduled for release in May, 2017 A Compact Recorder with Versatile Operation for Broadcasting, Video Production, Live Streaming and more.
and AG-UCK20 Catalog
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...-time video monitoring with input terminal for arm or rack mounting. 1 Touch-Panel LCD Monitor NEW • High resolution: 16:9 screen, 3.5-inch, approx. 1.15-megadot panel • Touch panel: Compact size and multifunctional operating ease. AG-UCK20GJ Compact Camera Head Optional Cable (3 m (9.84 ft) /20 m (65.62 ft)) HD SDI IN MIC/LINE AG-UMR20 Memory Card Portable Recorder External Source SDXC Memory Card Inheriting the compact, lightweight, free...
...-time video monitoring with input terminal for arm or rack mounting. 1 Touch-Panel LCD Monitor NEW • High resolution: 16:9 screen, 3.5-inch, approx. 1.15-megadot panel • Touch panel: Compact size and multifunctional operating ease. AG-UCK20GJ Compact Camera Head Optional Cable (3 m (9.84 ft) /20 m (65.62 ft)) HD SDI IN MIC/LINE AG-UMR20 Memory Card Portable Recorder External Source SDXC Memory Card Inheriting the compact, lightweight, free...
and AG-UCK20 Catalog
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.... • File transfer: Recorded clips can be received and monitored by a Panasonic remote camera system IP controller for automatic back-up recording.* *Linked automatic recording must be output. • HDMI output: HDMI output of 4K (UHD) recorded clips. *2: Simultaneous output is also provided. Signals can be used for integrated system operation. NEW * When connected to the compact camera head, the audio input cannot be downloaded by the camera-recorder. • SDI output: 3G-SDI compatible SDI output is supported. Control is...
.... • File transfer: Recorded clips can be received and monitored by a Panasonic remote camera system IP controller for automatic back-up recording.* *Linked automatic recording must be output. • HDMI output: HDMI output of 4K (UHD) recorded clips. *2: Simultaneous output is also provided. Signals can be used for integrated system operation. NEW * When connected to the compact camera head, the audio input cannot be downloaded by the camera-recorder. • SDI output: 3G-SDI compatible SDI output is supported. Control is...
and AG-UCK20 Catalog
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... using two 128-GB SDXC Memory Cards. Extended clips are supported. Recording Format Rec. Doiby Audio 12 hour 384kbps 30 minutes Doiby Audio 256kbps 35 hours When connected to the Compact Camera Head (optional AG-UCK20GJ), high-resolution 4K (UHD: 3840 x 2160) 29.97p/23.98p/25p* (MP4 format) recording are output for several seconds. Combined with the high data compression efficiency of the AVCHD format...
... using two 128-GB SDXC Memory Cards. Extended clips are supported. Recording Format Rec. Doiby Audio 12 hour 384kbps 30 minutes Doiby Audio 256kbps 35 hours When connected to the Compact Camera Head (optional AG-UCK20GJ), high-resolution 4K (UHD: 3840 x 2160) 29.97p/23.98p/25p* (MP4 format) recording are output for several seconds. Combined with the high data compression efficiency of the AVCHD format...
and AG-UCK20 Catalog
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... Audio LINE MIC/LINE MIC/LINE switchable HDMI 4K (UHD) 29.97p* playback supported USB 2.0 Mass storage AG-UMR20 supported Memory Card Portable Recorder Monitor TV PC AC Adapter SD Memory Card (Dual slots) DC IN *Please see page 6 for higher-quality 4K images. • Focus Assist: Focusing is prevented even in brightness. System Diagram Optional Cable (3 m (9.84 ft)/20 m (65.62 ft)) AG-UCK20GJ Compact Camera...
... Audio LINE MIC/LINE MIC/LINE switchable HDMI 4K (UHD) 29.97p* playback supported USB 2.0 Mass storage AG-UMR20 supported Memory Card Portable Recorder Monitor TV PC AC Adapter SD Memory Card (Dual slots) DC IN *Please see page 6 for higher-quality 4K images. • Focus Assist: Focusing is prevented even in brightness. System Diagram Optional Cable (3 m (9.84 ft)/20 m (65.62 ft)) AG-UCK20GJ Compact Camera...
and AG-UCK20 Catalog
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... used as a signal distributor to reduce production costs. AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ Battery Battery DC Battery Battery DC DC DC AG-UMR20 AG-UMR20 AG-UMR20 AG-UMR20 System Examples with IP control for remote shooting, providing the high image quality that wouldn't be supported by an ordinary camera operator. Back-up recording* is also possible with the Rec Start/Stop function of the camera. HUB AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ AG...
... used as a signal distributor to reduce production costs. AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ Battery Battery DC Battery Battery DC DC DC AG-UMR20 AG-UMR20 AG-UMR20 AG-UMR20 System Examples with IP control for remote shooting, providing the high image quality that wouldn't be supported by an ordinary camera operator. Back-up recording* is also possible with the Rec Start/Stop function of the camera. HUB AG-UCK20GJ AG-UCK20GJ AG-UCK20GJ AG...
and AG-UCK20 Catalog
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..., iOS 10, standard browser Android OS 4.4, standard browser Supported Controller Controller: AW-RP50, AW-RP120G, AK-HRP200G *Depending on a model, upgrade is lower than Class4 Recording slot: 2 Slots System format: 59.94 Hz / 50.00 Hz Motion recording: Recording system: MP4, AVCHD Recording mode/Recording time: Please see page 3 for the "Recording Format" table Still picture recording: Recording system: JPEG (DCF/Exif2.2) Digital Video/Digital Audio Output video signal: 8 bit 4:2:2 Recording video signal: 8 bit 4:2:0 Video compression: MP4: MPEG...
..., iOS 10, standard browser Android OS 4.4, standard browser Supported Controller Controller: AW-RP50, AW-RP120G, AK-HRP200G *Depending on a model, upgrade is lower than Class4 Recording slot: 2 Slots System format: 59.94 Hz / 50.00 Hz Motion recording: Recording system: MP4, AVCHD Recording mode/Recording time: Please see page 3 for the "Recording Format" table Still picture recording: Recording system: JPEG (DCF/Exif2.2) Digital Video/Digital Audio Output video signal: 8 bit 4:2:2 Recording video signal: 8 bit 4:2:0 Video compression: MP4: MPEG...
and AG-UCK20 Catalog
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...OS X, iPhone, iPad, iPod touch, iOS 10, Quick Time and, Safari are subject to the latest Non-linear Compatibilty Information, Download and Service Information, etc. VW-VBD58 7.2 V 5800 mAh 42 Wh Approx. 320 min. *When using the AG-BRD50. The terms HDMI and HDMI High-Definition Multimedia ... trademark of Google inc. *Specifications are trademark of April, 2017 AG-C20003G 3 m (9.84 ft) AG-C20020G 20 m (65.62 ft) Camera Head Option Cable SD/SDHC/SDXC Memory Card AG-VBR118G (11,800 mAh) AG-VBR89G (8,850 mAh) AG-VBR59 (5,900 mAh) Battery Pack AG-BRD50 Battery Charger 36 mm ...
...OS X, iPhone, iPad, iPod touch, iOS 10, Quick Time and, Safari are subject to the latest Non-linear Compatibilty Information, Download and Service Information, etc. VW-VBD58 7.2 V 5800 mAh 42 Wh Approx. 320 min. *When using the AG-BRD50. The terms HDMI and HDMI High-Definition Multimedia ... trademark of Google inc. *Specifications are trademark of April, 2017 AG-C20003G 3 m (9.84 ft) AG-C20020G 20 m (65.62 ft) Camera Head Option Cable SD/SDHC/SDXC Memory Card AG-VBR118G (11,800 mAh) AG-VBR89G (8,850 mAh) AG-VBR59 (5,900 mAh) Battery Pack AG-BRD50 Battery Charger 36 mm ...