DM111PSP User Manual
Page 8
ADSL2+ Modem Router DM111PSPv2 User Manual Diagnostic Utilities and Rebooting the Modem Router 2-11 Running Diagnostics Tests 2-11 Routing Table ...2-12 Remote Access ...2-13 Chapter 3 Security and Firewall Protection Firewall Settings ...3-1 Firewall Rules (IP ...Domain Name Server (DNS 5-7 Static DNS ...5-8 Dynamic DNS ...5-8 Quality of Service (QoS) Settings 5-10 TR 069 Client Configuration 5-12 Chapter 6 Troubleshooting Basic Functioning ...6-2 Power LED Is Off or Never Turns Green 6-2 ADSL LED Is Off or Is Blinking 6-3 Ethernet LED or Internet LEDs Not On 6-4 viii v1.0, December 2008
ADSL2+ Modem Router DM111PSPv2 User Manual Diagnostic Utilities and Rebooting the Modem Router 2-11 Running Diagnostics Tests 2-11 Routing Table ...2-12 Remote Access ...2-13 Chapter 3 Security and Firewall Protection Firewall Settings ...3-1 Firewall Rules (IP ...Domain Name Server (DNS 5-7 Static DNS ...5-8 Dynamic DNS ...5-8 Quality of Service (QoS) Settings 5-10 TR 069 Client Configuration 5-12 Chapter 6 Troubleshooting Basic Functioning ...6-2 Power LED Is Off or Never Turns Green 6-2 ADSL LED Is Off or Is Blinking 6-3 Ethernet LED or Internet LEDs Not On 6-4 viii v1.0, December 2008
DM111PSP User Manual
Page 9
ADSL2+ Modem Router DM111PSPv2 User Manual Cannot Log in to the Modem Router 6-4 Modem Router Does Not Save Configuration Changes 6-6 Troubleshooting the Internet Connection 6-6 Troubleshooting PPPoE or PPPoA Connection 6-7 Troubleshooting Internet Browsing 6-7 Restoring the Default Configuration and Password 6-8 Using the Reset Button 6-8 Problems with Date and Time 6-8 Appendix A Technical Specifications Appendix B Related Documents Index ix v1.0, December 2008
ADSL2+ Modem Router DM111PSPv2 User Manual Cannot Log in to the Modem Router 6-4 Modem Router Does Not Save Configuration Changes 6-6 Troubleshooting the Internet Connection 6-6 Troubleshooting PPPoE or PPPoA Connection 6-7 Troubleshooting Internet Browsing 6-7 Restoring the Default Configuration and Password 6-8 Using the Reset Button 6-8 Problems with Date and Time 6-8 Appendix A Technical Specifications Appendix B Related Documents Index ix v1.0, December 2008
DM111PSP User Manual
Page 11
...Configuring Your Internet Connection," describes how to use the Smart Wizard Discovery utility to set up your ADSL2+ Modem Router so that you can communicate with intermediate computer and Internet skills. How to Use This ...; Chapter 6, "Troubleshooting," describes how to troubleshoot your ADSL2+ Modem Router. • Appendix A, "Technical Specifications," provides ADSL2+ Modem Router specifications. • Appendix B, "Related Documents," provides links to install, configure and troubleshoot the ADSL2+ Modem Router. About This Manual The NETGEAR® ADSL2+ Modem Router DM111PSPv2 User ...
...Configuring Your Internet Connection," describes how to use the Smart Wizard Discovery utility to set up your ADSL2+ Modem Router so that you can communicate with intermediate computer and Internet skills. How to Use This ...; Chapter 6, "Troubleshooting," describes how to troubleshoot your ADSL2+ Modem Router. • Appendix A, "Technical Specifications," provides ADSL2+ Modem Router specifications. • Appendix B, "Related Documents," provides links to install, configure and troubleshoot the ADSL2+ Modem Router. About This Manual The NETGEAR® ADSL2+ Modem Router DM111PSPv2 User ...
DM111PSP User Manual
Page 20
...the information from the main menu. Select Setup Wizard from your ISP. 4. ADSL2+ Modem Router DM111PSPv2 User Manual Table 1-1. If required, enter the account name and domain...6, "Troubleshooting. If you select IPoA, the modem router will detect the gateway IP address, but you have been provided to provide the modem router IP address. 3. To manually configure the modem router settings...are required to perform the function of translating an Internet name such as www.netgear.com to verify your modem router. Figure 1-4 1-6 Configuring Your Internet Connection v1.0, December 2008 Auto-...
...the information from the main menu. Select Setup Wizard from your ISP. 4. ADSL2+ Modem Router DM111PSPv2 User Manual Table 1-1. If required, enter the account name and domain...6, "Troubleshooting. If you select IPoA, the modem router will detect the gateway IP address, but you have been provided to provide the modem router IP address. 3. To manually configure the modem router settings...are required to perform the function of translating an Internet name such as www.netgear.com to verify your modem router. Figure 1-4 1-6 Configuring Your Internet Connection v1.0, December 2008 Auto-...
DM111PSP User Manual
Page 73
...'s management utility password. Go to the section indicated. • Is the modem router on page 6-8. • The date or time is not correct. Chapter 6 Troubleshooting This chapter provides information about troubleshooting your ADSL2+ Modem Router DM111PSPv2. Go to the Modem Router" on page 6-8 6-1 v1.0, December 2008 Go to "Cannot Log in to "Basic Functioning" on page...
...'s management utility password. Go to the section indicated. • Is the modem router on page 6-8. • The date or time is not correct. Chapter 6 Troubleshooting This chapter provides information about troubleshooting your ADSL2+ Modem Router DM111PSPv2. Go to the Modem Router" on page 6-8 6-1 v1.0, December 2008 Go to "Cannot Log in to "Basic Functioning" on page...
DM111PSP User Manual
Page 74
...NETGEAR for this product. • If the error persists, you have an Internet connection through the PPP. Power LED Is Off or Never Turns Green The following table provides troubleshooting...router. If any of the LEDs). 2. ADSL2+ Modem Router DM111PSPv2 User Manual Basic Functioning After you turn on the back of the modem router is pressed in. • Check ...d. The Internet LED is connected to the modem router, the following sequence of events should contact technical support. 6-2 Troubleshooting v1.0, December 2008 The Ethernet LED is lit to indicate that your ISP's...
...NETGEAR for this product. • If the error persists, you have an Internet connection through the PPP. Power LED Is Off or Never Turns Green The following table provides troubleshooting...router. If any of the LEDs). 2. ADSL2+ Modem Router DM111PSPv2 User Manual Basic Functioning After you turn on the back of the modem router is pressed in. • Check ...d. The Internet LED is connected to the modem router, the following sequence of events should contact technical support. 6-2 Troubleshooting v1.0, December 2008 The Ethernet LED is lit to indicate that your ISP's...
DM111PSP User Manual
Page 75
...blinking. This procedure is on page 1-2, and select ADSL Settings from the main menu. ADSL LED Troubleshooting ADSL LED Situation The ADSL LED is off or is detected) The modem router was just installed and the LED has never been solid on the line. Make sure that the... telephone cable connections are set the modem router's IP address to the values required by your wiring. ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-1. Power LED Troubleshooting (continued) Power LED Situation Action The Power LED never turns green. This will set...
...blinking. This procedure is on page 1-2, and select ADSL Settings from the main menu. ADSL LED Troubleshooting ADSL LED Situation The ADSL LED is off or is detected) The modem router was just installed and the LED has never been solid on the line. Make sure that the... telephone cable connections are set the modem router's IP address to the values required by your wiring. ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-1. Power LED Troubleshooting (continued) Power LED Situation Action The Power LED never turns green. This will set...
DM111PSP User Manual
Page 76
ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-2. Switch off the modem router, wait 30 seconds, and then switch it is connected to the telephone line via a microfilter. • Log in to the modem router as described in "Logging In to the Modem Router" on page 1-2, note the modem ...the Modem Router" on again to 192.168.0.254. 6-4 Troubleshooting v1.0, December 2008 Ethernet LED or Internet LEDs Not On If either the Ethernet LED or Internet LED does not light when the Ethernet connection is made, check the following : • Check the Ethernet connection between the modem router ...
ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-2. Switch off the modem router, wait 30 seconds, and then switch it is connected to the telephone line via a microfilter. • Log in to the modem router as described in "Logging In to the Modem Router" on page 1-2, note the modem ...the Modem Router" on again to 192.168.0.254. 6-4 Troubleshooting v1.0, December 2008 Ethernet LED or Internet LEDs Not On If either the Ethernet LED or Internet LED does not light when the Ethernet connection is made, check the following : • Check the Ethernet connection between the modem router ...
DM111PSP User Manual
Page 77
... IP address to configure your computer. The changes may be sure to click the Apply button before moving to factory defaults. ADSL2+ Modem Router DM111PSPv2 User Manual Follow the instructions in the online document that your browser has Java, JavaScript, or ActiveX enabled. Note:...Web browser may have made in the Web Management Interface, check the following: • When entering configuration settings, be caching the old configuration. Troubleshooting 6-5 v1.0, December 2008 This will normally be sure the Java applet is on page 6-8. • Make sure that you do not know ...
... IP address to configure your computer. The changes may be sure to click the Apply button before moving to factory defaults. ADSL2+ Modem Router DM111PSPv2 User Manual Follow the instructions in the online document that your browser has Java, JavaScript, or ActiveX enabled. Note:...Web browser may have made in the Web Management Interface, check the following: • When entering configuration settings, be caching the old configuration. Troubleshooting 6-5 v1.0, December 2008 This will normally be sure the Java applet is on page 6-8. • Make sure that you do not know ...
DM111PSP User Manual
Page 78
...browser. ADSL2+ Modem Router DM111PSPv2 User Manual Modem Router Does Not Save Configuration Changes If the modem router does not save changes you have been assigned a static IP address, your modem router... over Ethernet (PPPoE) or PPP over ATM (PPPoA), check that an IP address is shown, your modem router has not obtained an IP address from your ISP. Troubleshooting the ... www.netgear.com. 2. Under the Maintenance heading select Modem Status. Launch your modem router via a router, disconnect the router and directly connect the computer to perform re-installation and troubleshooting.
...browser. ADSL2+ Modem Router DM111PSPv2 User Manual Modem Router Does Not Save Configuration Changes If the modem router does not save changes you have been assigned a static IP address, your modem router... over Ethernet (PPPoE) or PPP over ATM (PPPoA), check that an IP address is shown, your modem router has not obtained an IP address from your ISP. Troubleshooting the ... www.netgear.com. 2. Under the Maintenance heading select Modem Status. Launch your modem router via a router, disconnect the router and directly connect the computer to perform re-installation and troubleshooting.
DM111PSP User Manual
Page 79
ADSL2+ Modem Router DM111PSPv2 User Manual • Log in to the modem router as described in "Logging In to the Modem Router" on page 1-2, note the modem router status, run the diagnostics test as described in your operating system documentation. • Your computer may not have the modem router configured as its information from the modem...Unless you can configure your computer manually with your use. Troubleshooting Internet Browsing If your computer is up and working. If you entered a DNS address during the modem router's configuration, reboot your computer and verify the DNS ...
ADSL2+ Modem Router DM111PSPv2 User Manual • Log in to the modem router as described in "Logging In to the Modem Router" on page 1-2, note the modem router status, run the diagnostics test as described in your operating system documentation. • Your computer may not have the modem router configured as its information from the modem...Unless you can configure your computer manually with your use. Troubleshooting Internet Browsing If your computer is up and working. If you entered a DNS address during the modem router's configuration, reboot your computer and verify the DNS ...
DM111PSP User Manual
Page 80
...modem router does not automatically sense daylight saving time. You can include: • Date shown is January 1, 2000. Use this method for cases when the administration password or IP address is stamped with the date and time of day. Release the reset button and wait for daylight saving changes check box. 6-8 Troubleshooting... correctly. In the Schedule screen, select the Automatically adjust clock for the modem router to display the current date and time of day. ADSL2+ Modem Router DM111PSPv2 User Manual Restoring the Default Configuration and Password This section explains how...
...modem router does not automatically sense daylight saving time. You can include: • Date shown is January 1, 2000. Use this method for cases when the administration password or IP address is stamped with the date and time of day. Release the reset button and wait for daylight saving changes check box. 6-8 Troubleshooting... correctly. In the Schedule screen, select the Automatically adjust clock for the modem router to display the current date and time of day. ADSL2+ Modem Router DM111PSPv2 User Manual Restoring the Default Configuration and Password This section explains how...
DM111PSP User Manual
Page 85
... DNS 5-9 IGMP proxy 4-7 Internet connection 1-1, 1-2 IP QoS 5-10 LAN IP settings 4-1 modem router settings 1-6 port forwarding 3-7 port triggering 3-9 static routes 4-6 connection session establishment always on 5-6 connecting manually 5-6 dial-on-demand 5-6 speed 2-7 types 1-5 customer support 1-1 D data protocols A-1 date and time, troubleshooting 6-8 daylight saving time 4-8, 6-8 default factory settings 2-3 default reset button 6-8 default route 4-5 diagnostic...
... DNS 5-9 IGMP proxy 4-7 Internet connection 1-1, 1-2 IP QoS 5-10 LAN IP settings 4-1 modem router settings 1-6 port forwarding 3-7 port triggering 3-9 static routes 4-6 connection session establishment always on 5-6 connecting manually 5-6 dial-on-demand 5-6 speed 2-7 types 1-5 customer support 1-1 D data protocols A-1 date and time, troubleshooting 6-8 daylight saving time 4-8, 6-8 default factory settings 2-3 default reset button 6-8 default route 4-5 diagnostic...
DM111PSP User Manual
Page 86
... remote access 2-13 I inbound traffic rules IP filtering 3-5 port forwarding 3-6 installation requirements 1-1 interface specifications A-2 interference, harmful ii Internet browsing. ADSL2+ Modem Router DM111PSPv2 User Manual E electromagnetic emissions A-1 environmental specifications A-1 erasing the configuration 6-8 Ethernet LED, troubleshooting 6-4 F factory default login name 2-3, 6-5 password 2-3, 6-5 factory settings, resetting 2-3 firewall settings 3-1 firewall traffic rules inbound IP filtering 3-5 outbound IP filtering...
... remote access 2-13 I inbound traffic rules IP filtering 3-5 port forwarding 3-6 installation requirements 1-1 interface specifications A-2 interference, harmful ii Internet browsing. ADSL2+ Modem Router DM111PSPv2 User Manual E electromagnetic emissions A-1 environmental specifications A-1 erasing the configuration 6-8 Ethernet LED, troubleshooting 6-4 F factory default login name 2-3, 6-5 password 2-3, 6-5 factory settings, resetting 2-3 firewall settings 3-1 firewall traffic rules inbound IP filtering 3-5 outbound IP filtering...
DM111PSP User Manual
Page 87
...) 4-9 NETGEAR product support 1-2 Network Time Protocol (NTP) 6-8 O online games, port triggering for 3-8 outbound traffic rules IP filtering 3-4 port triggering 3-8 P password changing 2-1 factory default 2-3, 6-5 restoring 6-8 physical specifications A-1 pinging the modem router 2-14 port numbers 2-13, 3-6 power adapter specifications A-1 Power LED, troubleshooting 6-2 PPP idle timer 1-8, 5-6 PPP over ATM (PPPoA) configuring 1-5 troubleshooting 6-7 PPP over Ethernet (PPPoE) configuring 1-5 troubleshooting 6-7 PPP...
...) 4-9 NETGEAR product support 1-2 Network Time Protocol (NTP) 6-8 O online games, port triggering for 3-8 outbound traffic rules IP filtering 3-4 port triggering 3-8 P password changing 2-1 factory default 2-3, 6-5 restoring 6-8 physical specifications A-1 pinging the modem router 2-14 port numbers 2-13, 3-6 power adapter specifications A-1 Power LED, troubleshooting 6-2 PPP idle timer 1-8, 5-6 PPP over ATM (PPPoA) configuring 1-5 troubleshooting 6-7 PPP over Ethernet (PPPoE) configuring 1-5 troubleshooting 6-7 PPP...
DM111PSP User Manual
Page 88
...), using for remote access 2-13 troubleshooting ADSL LED 6-2, 6-3 basic functioning 6-2 configuration changes 6-6 date and time 6-8 Ethernet LED 6-2, 6-4 Internet browsing 6-7 Internet connection 6-6 Internet LED 6-2, 6-4 LEDs, general information 6-2 logging in to the modem router 6-4 Power LED 6-2 Trusted ... URL, accessing the modem router 1-2 V viewing attached devices 2-7 logs 2-10 router status 2-5 Voice over IP (VoIP) connection 4-9 VPI and VCI settings 1-7 status 2-7 W WAN IP settings 5-5 WAN settings 3-4, 3-6, 5-2 Index-4 v1.0, December 2008 ADSL2+ Modem Router DM111PSPv2 User Manual...
...), using for remote access 2-13 troubleshooting ADSL LED 6-2, 6-3 basic functioning 6-2 configuration changes 6-6 date and time 6-8 Ethernet LED 6-2, 6-4 Internet browsing 6-7 Internet connection 6-6 Internet LED 6-2, 6-4 LEDs, general information 6-2 logging in to the modem router 6-4 Power LED 6-2 Trusted ... URL, accessing the modem router 1-2 V viewing attached devices 2-7 logs 2-10 router status 2-5 Voice over IP (VoIP) connection 4-9 VPI and VCI settings 1-7 status 2-7 W WAN IP settings 5-5 WAN settings 3-4, 3-6, 5-2 Index-4 v1.0, December 2008 ADSL2+ Modem Router DM111PSPv2 User Manual...