Installation Guide
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... the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP... for Windows XP 12 Renewing the IP Address for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty ...
... the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP... for Windows XP 12 Renewing the IP Address for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty ...
Installation Guide
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...information for the SB6121 Provides basic information for connecting the SB6121 Contact Information For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website: http://broadband.motorola.com/consumers/support 3 System Requirements The SB6121 is compatible with...guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. In the Box Before installing the SB6121 cable modem, make sure the following operating systems: Introduction • ...
...information for the SB6121 Provides basic information for connecting the SB6121 Contact Information For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website: http://broadband.motorola.com/consumers/support 3 System Requirements The SB6121 is compatible with...guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. In the Box Before installing the SB6121 cable modem, make sure the following operating systems: Introduction • ...
Installation Guide
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...B 4 Connecting to the Internet Checking for an Internet Connection After installing your cable modem, you may need to configure your cable modem to retrieve an IP address. Type www.motorola.com in the Address bar. Select Internet Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties... to display the Network and Sharing Center window. 4. Right-click the network connection for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem •...
...B 4 Connecting to the Internet Checking for an Internet Connection After installing your cable modem, you may need to configure your cable modem to retrieve an IP address. Type www.motorola.com in the Address bar. Select Internet Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties... to display the Network and Sharing Center window. 4. Right-click the network connection for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem •...
Installation Guide
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... and Sharing Center window. 5. Close the remaining windows and exit the Control Panel. Right-click the network connection for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Select Obtain an IP address automatically and Obtain DNS server address ...display the Network and Internet window. 4. Double-click Network and Internet to the Internet • Configuring TCP/IP for your network interface. 7. When you complete the TCP/IP configuration, go to save the TCP/IP settings and exit the TCP/IP Properties window. 9. Select ...
... and Sharing Center window. 5. Close the remaining windows and exit the Control Panel. Right-click the network connection for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Select Obtain an IP address automatically and Obtain DNS server address ...display the Network and Internet window. 4. Double-click Network and Internet to the Internet • Configuring TCP/IP for your network interface. 7. When you complete the TCP/IP configuration, go to save the TCP/IP settings and exit the TCP/IP Properties window. 9. Select ...
Installation Guide
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...Run to open the Run window. 5. This can see cable-TV channels on your computer and the SB6121. Click Accessories. 4. Click Accessories. 4. If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your television Connecting ...Type cmd and click OK to display the IP Configuration. When Auto-configuration is enabled, Windows will not be able to display your computer and the SB6121. B Verifying the IP Address for Windows XP 1. If an Auto-configuration IP address is unable to 169.254.255....
...Run to open the Run window. 5. This can see cable-TV channels on your computer and the SB6121. Click Accessories. 4. Click Accessories. 4. If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your television Connecting ...Type cmd and click OK to display the IP Configuration. When Auto-configuration is enabled, Windows will not be able to display your computer and the SB6121. B Verifying the IP Address for Windows XP 1. If an Auto-configuration IP address is unable to 169.254.255....
Installation Guide
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... on a computer connected to your service provider for more information. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2. Open any web browser on . Monitoring Your Modem • Starting the Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 14 Uncontrolled Document Starting the Modem...
... on a computer connected to your service provider for more information. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2. Open any web browser on . Monitoring Your Modem • Starting the Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 14 Uncontrolled Document Starting the Modem...
Installation Guide
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Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 15 Uncontrolled Document B Restoring Your Modem Settings You can reset your existing modem configuration settings. Click Reset All Defaults. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Select Configuration from the menu bar. 2.
Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 15 Uncontrolled Document B Restoring Your Modem Settings You can reset your existing modem configuration settings. Click Reset All Defaults. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Select Configuration from the menu bar. 2.
Installation Guide
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...; On the front panel, note the status of the icon lights as described in Configuring TCP/IP. Solutions MODEM PROBLEM Power Icon is not functioning properly. Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 16 Uncontrolled Document You may ask for...properly connected to verify connectivity. • Call your service provider for your service provider if you have to reset the SB6121 modem configuration to ensure your service provider. Call your system described in Front Panel Icons and Error Conditions. Follow the steps for...
...; On the front panel, note the status of the icon lights as described in Configuring TCP/IP. Solutions MODEM PROBLEM Power Icon is not functioning properly. Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 16 Uncontrolled Document You may ask for...properly connected to verify connectivity. • Call your service provider for your service provider if you have to reset the SB6121 modem configuration to ensure your service provider. Call your system described in Front Panel Icons and Error Conditions. Follow the steps for...
Quick Reference Guide
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Motorola SB6121 Version Date: v1.0 September 2011 Field Operations Table of Contents Quick Reference Guide Table of major enhancements including channel bonding and IPv6. Bookmark not defined.5 Introduction Motorola's DOCSIS 3.0 Modem includes a number of Contents ...1 Introduction ...1 Installation ...2 Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections ...2 ... subscriber. DOCSIS 3.0 provides a number of enhancements earlier versions of 5 IPv6 greatly expands the number of installing, configuring, and troubleshooting the Motorola SB6121 modem.
Motorola SB6121 Version Date: v1.0 September 2011 Field Operations Table of Contents Quick Reference Guide Table of major enhancements including channel bonding and IPv6. Bookmark not defined.5 Introduction Motorola's DOCSIS 3.0 Modem includes a number of Contents ...1 Introduction ...1 Installation ...2 Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections ...2 ... subscriber. DOCSIS 3.0 provides a number of enhancements earlier versions of 5 IPv6 greatly expands the number of installing, configuring, and troubleshooting the Motorola SB6121 modem.
Quick Reference Guide
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... Academy Page 3 of 5 Key Light Off Flashing 1 POWER Power is This light should be used during installation, configuration, and troubleshooting. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs should not flash disconnected 2 RECEIVE Receive channel not Scanning for a receive found...(10Base-T) or Fast Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. The...
... Academy Page 3 of 5 Key Light Off Flashing 1 POWER Power is This light should be used during installation, configuration, and troubleshooting. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs should not flash disconnected 2 RECEIVE Receive channel not Scanning for a receive found...(10Base-T) or Fast Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. The...
Quick Reference Guide
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... connection. Turns off during normal operation: The downstream channel was unsuccessful. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 To restart the Motorola SB6121: 1. PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. Unplug the cable modem from power and wait approximately 1 minute. 3. B. Modem processing for...
... connection. Turns off during normal operation: The downstream channel was unsuccessful. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 To restart the Motorola SB6121: 1. PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. Unplug the cable modem from power and wait approximately 1 minute. 3. B. Modem processing for...