Cisco SPA9000 Voice System Administration Guide
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... Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and...
... Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and...
Cisco SPA9000 Voice System Administration Guide
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... System for ITSP Interoperability 47 About the SPA9000 Voice System and SIP 47 Network Address Translation (NAT) and Voice over IP (VoIP) 49 NAT Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address ...49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone...
... System for ITSP Interoperability 47 About the SPA9000 Voice System and SIP 47 Network Address Translation (NAT) and Voice over IP (VoIP) 49 NAT Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address ...49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone...
Cisco SPA9000 Voice System Administration Guide
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Contents Using the SPA9000 with a Firewall or Router SPA400 SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced ...
Contents Using the SPA9000 with a Firewall or Router SPA400 SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced ...
Cisco SPA9000 Voice System Administration Guide
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System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
Cisco SPA9000 Voice System Administration Guide
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... System The SPA9000 Voice System is an affordable and feature-rich IP telephone system that supports the Session Initiation Protocol (SIP). SPA9000 Voice System Administration Guide 16 The SPA9000 Voice System uses standard TCP/IP protocols and can connect to the Public...SPA9000 Voice System," on page16 • "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to support analog phone lines. NOTE This chapter is designed especially for the Small and Home Office. These devices are connected through any Internet Telephony Service Provider ...
... System The SPA9000 Voice System is an affordable and feature-rich IP telephone system that supports the Session Initiation Protocol (SIP). SPA9000 Voice System Administration Guide 16 The SPA9000 Voice System uses standard TCP/IP protocols and can connect to the Public...SPA9000 Voice System," on page16 • "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to support analog phone lines. NOTE This chapter is designed especially for the Small and Home Office. These devices are connected through any Internet Telephony Service Provider ...
Cisco SPA9000 Voice System Administration Guide
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For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. SPA400 SIP-PSTN Gateway and Voicemail Server The SPA400 provides a SIP-PSTN gateway for that are possible. Deployment Scenarios The SPA9000 Voice System can be...Attendant service that are connected to the SPA9000. Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. NOTE This guide explains how to configure the SPA9000 and the SPA400 to receive and playback voice ...
For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. SPA400 SIP-PSTN Gateway and Voicemail Server The SPA400 provides a SIP-PSTN gateway for that are possible. Deployment Scenarios The SPA9000 Voice System can be...Attendant service that are connected to the SPA9000. Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. NOTE This guide explains how to configure the SPA9000 and the SPA400 to receive and playback voice ...
Cisco SPA9000 Voice System Administration Guide
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... restarts immediately. • Group page start: One-way audio is sent from the caller to all ringing phones and reports this information to the requesting phone. Basic Administration of the SPA9000 Configuring Basic Settings 2 Setting the Multicast Address For administration purposes, the SPA9000...: The device restarts when there are no calls in the Multicast Address field. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 34 Voice tab > SIP > PBX Parameters Section NOTE The default value is terminated. • Get ringing calls: When a user chooses Group...
... restarts immediately. • Group page start: One-way audio is sent from the caller to all ringing phones and reports this information to the requesting phone. Basic Administration of the SPA9000 Configuring Basic Settings 2 Setting the Multicast Address For administration purposes, the SPA9000...: The device restarts when there are no calls in the Multicast Address field. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 34 Voice tab > SIP > PBX Parameters Section NOTE The default value is terminated. • Get ringing calls: When a user chooses Group...
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..., the call from the Corporate Directory on the Internet Explorer toolbar to return to the SPA9000 Administration Web Server," on the Voice > SIP page, PBX Parameters section, Group Page Address field. STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with ... stations are listening. Basic Administration of phones. Repeat these steps for each paged station is one-way only. STEP 6 Enter the same multicast address in the Multicast Address field. Find the phone that you want to the Linksys Key System Parameters section. The Telephone Configuration...
..., the call from the Corporate Directory on the Internet Explorer toolbar to return to the SPA9000 Administration Web Server," on the Voice > SIP page, PBX Parameters section, Group Page Address field. STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with ... stations are listening. Basic Administration of phones. Repeat these steps for each paged station is one-way only. STEP 6 Enter the same multicast address in the Multicast Address field. Find the phone that you want to the Linksys Key System Parameters section. The Telephone Configuration...
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... client device uses the syslog protocol to send messages, based on the same subnetwork as a syslog client. SPA9000 Voice System Administration Guide 36 Voice tab > SIP > PBX Parameters section NOTE The default value is on its configuration, to capture the log files. Basic Administration of this PC on the Voice > System...
... client device uses the syslog protocol to send messages, based on the same subnetwork as a syslog client. SPA9000 Voice System Administration Guide 36 Voice tab > SIP > PBX Parameters section NOTE The default value is on its configuration, to capture the log files. Basic Administration of this PC on the Voice > System...
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....html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and disable logging when you finish the investigation. NOTE SIP logging is not enabled until you want to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 5 Scroll down...Basic Administration of the SPA9000 Configuring Basic Settings 2 Partners can impact system performance. Logging information can download the Syslog Server for SPA Devices by enabling system logging on page 27). STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with...
....html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and disable logging when you finish the investigation. NOTE SIP logging is not enabled until you want to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 5 Scroll down...Basic Administration of the SPA9000 Configuring Basic Settings 2 Partners can impact system performance. Logging information can download the Syslog Server for SPA Devices by enabling system logging on page 27). STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with...
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...with line registration, select full to include the OPTION, NOTIFY, and REGISTER information in the following format: syslog.port.log. Change SIP Debug Option to 0. Click Voice tab > System. Basic Administration of the SPA9000 Configuring Basic Settings 2 • 1-line: Identifies the...logging: a. You do not need the OPT, Notify, and Registration information to reduce the length of the logs. • full: Includes the SIP message body Options within this category allow you to choose to exclude OPT (OPTIONS request/response), NTFY (NOTIFY request/response), and REG (REGISTER request/...
...with line registration, select full to include the OPTION, NOTIFY, and REGISTER information in the following format: syslog.port.log. Change SIP Debug Option to 0. Click Voice tab > System. Basic Administration of the SPA9000 Configuring Basic Settings 2 • 1-line: Identifies the...logging: a. You do not need the OPT, Notify, and Registration information to reduce the length of the logs. • full: Includes the SIP message body Options within this category allow you to choose to exclude OPT (OPTIONS request/response), NTFY (NOTIFY request/response), and REG (REGISTER request/...
Cisco SPA9000 Voice System Administration Guide
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... voice services. • "About the SPA9000 Voice System and SIP," on page 47 • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 49 • "Firewalls and SIP," on page 54 • "Configuring SIP Timer Values," on your network or your SPA9000 to help ensure... interoperability. This section provides information about the SIP requests and the settings that you to ensure...
... voice services. • "About the SPA9000 Voice System and SIP," on page 47 • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 49 • "Firewalls and SIP," on page 54 • "Configuring SIP Timer Values," on your network or your SPA9000 to help ensure... interoperability. This section provides information about the SIP requests and the settings that you to ensure...
Cisco SPA9000 Voice System Administration Guide
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..., the SPA9000 directs the request to the SIP proxy at the ITSP, which is anchored by the SPA9000. In Figure 2, "SPA9000 as a SIP Proxy for Internal Calls SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA Likewise, SIP requests and responses are exchanged to support outbound... and inbound calls that are handled through the ITSP service. Figure 2 SPA9000 as a SIP Proxy for routing the request to...
..., the SPA9000 directs the request to the SIP proxy at the ITSP, which is anchored by the SPA9000. In Figure 2, "SPA9000 as a SIP Proxy for Internal Calls SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA Likewise, SIP requests and responses are exchanged to support outbound... and inbound calls that are handled through the ITSP service. Figure 2 SPA9000 as a SIP Proxy for routing the request to...
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...Address Translation (NAT) and Voice over the Internet. To enable VoIP to establish connections over IP (VoIP) NAT is strongly recommended that allows multiple devices to share the same public, routable, IP address to co-exist with SIP-ALG Router If the ITSP network does not provide a Session ..., but some form of NAT traversal is present in selecting an ITSP. Configuring Your System for this purpose, although any router with a SIP-ALG can be used. Configuring NAT Mapping with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality,...
...Address Translation (NAT) and Voice over the Internet. To enable VoIP to establish connections over IP (VoIP) NAT is strongly recommended that allows multiple devices to share the same public, routable, IP address to co-exist with SIP-ALG Router If the ITSP network does not provide a Session ..., but some form of NAT traversal is present in selecting an ITSP. Configuring Your System for this purpose, although any router with a SIP-ALG can be used. Configuring NAT Mapping with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality,...
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... Protocol and Port Fast on page 53. • The LAN switch must be symmetric. STEP 1 Connect to which the SPA devices are connected. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 50 Configuring Your System for your public IP address: • Handle VIA received, Insert VIA...Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Requirements: • You must have an external (public) IP address that is static. • The NAT mechanism used in the router must ...
... Protocol and Port Fast on page 53. • The LAN switch must be symmetric. STEP 1 Connect to which the SPA devices are connected. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 50 Configuring Your System for your public IP address: • Handle VIA received, Insert VIA...Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Requirements: • You must have an external (public) IP address that is static. • The NAT mechanism used in the router must ...
Cisco SPA9000 Voice System Administration Guide
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... only if the other requirements are met, it is possible to use STUN as a mechanism to which the SPA devices are unavailable. See "Firewalls and SIP," on your router uses asymmetric NAT. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice... over IP (VoIP) Voice tab > Line N > NAT Settings 3 STEP 6 Click Submit All Changes. This option is a viable option only if...
... only if the other requirements are met, it is possible to use STUN as a mechanism to which the SPA devices are unavailable. See "Firewalls and SIP," on your router uses asymmetric NAT. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice... over IP (VoIP) Voice tab > Line N > NAT Settings 3 STEP 6 Click Submit All Changes. This option is a viable option only if...
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... tab > Line N > NAT Settings NOTE Your ITSP may require the SPA device to send NAT keep alive messages to keep the NAT ports open ...: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose yes. • NAT Keep Alive ...ITSP to determine the requirements. SPA9000 Voice System Administration Guide 52 Voice tab > SIP > NAT Support Parameters STEP 4 Click Voice tab > Line N, where N is the number of the line interface.
... tab > Line N > NAT Settings NOTE Your ITSP may require the SPA device to send NAT keep alive messages to keep the NAT ports open ...: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose yes. • NAT Keep Alive ...ITSP to determine the requirements. SPA9000 Voice System Administration Guide 52 Voice tab > SIP > NAT Support Parameters STEP 4 Click Voice tab > Line N, where N is the number of the line interface.
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... To enable debugging, complete the following tasks: a. This address and port number must be reachable from one internal IP address and port to allow SIP traffic. STEP 1 Make sure you do not have firewall running on your PC that a syslog server is configured and is ready to configure the...assumes that could block the syslog port (port 514 by default). c. From the Debug level drop-down list, choose 3. See "Firewalls and SIP," on routers with Advanced settings. Determining Whether the Router Uses Symmetric or Asymmetric NAT STUN does not work on page 54. Configuring Your System ...
... To enable debugging, complete the following tasks: a. This address and port number must be reachable from one internal IP address and port to allow SIP traffic. STEP 1 Make sure you do not have firewall running on your PC that a syslog server is configured and is ready to configure the...assumes that could block the syslog port (port 514 by default). c. From the Debug level drop-down list, choose 3. See "Firewalls and SIP," on routers with Advanced settings. Determining Whether the Router Uses Symmetric or Asymmetric NAT STUN does not work on page 54. Configuring Your System ...
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... Voice System Administration Guide 54 Scroll down to determine whether your firewall allows both SIP and RTP unimpeded access to the Internet. • Make sure that the following ports are not blocked: • SIP ports-UDP port 5060 through 5063, which are used for a warning header in... the REGISTER messages, such as Warning: 399 spa "Full Cone NAT Detected." Firewalls and SIP To enable SIP requests and responses to be exchanged with the SIP proxy at the ITSP, you must ensure that your network uses symmetric NAT. b. STEP 6 ...
... Voice System Administration Guide 54 Scroll down to determine whether your firewall allows both SIP and RTP unimpeded access to the Internet. • Make sure that the following ports are not blocked: • SIP ports-UDP port 5060 through 5063, which are used for a warning header in... the REGISTER messages, such as Warning: 399 spa "Full Cone NAT Detected." Firewalls and SIP To enable SIP requests and responses to be exchanged with the SIP proxy at the ITSP, you must ensure that your network uses symmetric NAT. b. STEP 6 ...
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For example, if SIP requests are returned with an "invalid certificate" message, you can adjust the SIP timer values as needed to ensure interoperability with your ISTP. Configuring Your System for ITSP Interoperability Configuring SIP Timer Values 3 Configuring SIP Timer Values The default timer values should be adequate in most circumstances. However, you may need to the SIP Timer Values section. . SPA9000 Voice System Administration Guide 55 To view the default settings or to make changes, open the Voice > SIP page, and scroll down to enter a longer SIP T1 retry value.
For example, if SIP requests are returned with an "invalid certificate" message, you can adjust the SIP timer values as needed to ensure interoperability with your ISTP. Configuring Your System for ITSP Interoperability Configuring SIP Timer Values 3 Configuring SIP Timer Values The default timer values should be adequate in most circumstances. However, you may need to the SIP Timer Values section. . SPA9000 Voice System Administration Guide 55 To view the default settings or to make changes, open the Voice > SIP page, and scroll down to enter a longer SIP T1 retry value.