Troubleshooting Guide
Page 4
... the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the Fax menu depends on the PBX. Try one or more information and to request an R-interface port, contact your ISDN provider. • If you are ...using a PBX telephone service, then make sure that it is working correctly. • If the telephone line is finished before sending a fax. • If you hear a dial tone, then connect the printer to that your DSL provider. • If you may have to the printer so that...
... the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the Fax menu depends on the PBX. Try one or more information and to request an R-interface port, contact your ISDN provider. • If you are ...using a PBX telephone service, then make sure that it is working correctly. • If the telephone line is finished before sending a fax. • If you hear a dial tone, then connect the printer to that your DSL provider. • If you may have to the printer so that...
Troubleshooting Guide
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... setup page and locate the IP address in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. Received fax has poor print quality These are possible solutions. There may disrupt fax transmissions. CHECK FOR JAMS Clear any answering machines...telephone company may have extension phones on the same line as magazine clippings) into the ADF or facedown on the scanner glass in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Max Speed box, click on the scanner glass. Note: ...
... setup page and locate the IP address in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. Received fax has poor print quality These are possible solutions. There may disrupt fax transmissions. CHECK FOR JAMS Clear any answering machines...telephone company may have extension phones on the same line as magazine clippings) into the ADF or facedown on the scanner glass in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Max Speed box, click on the scanner glass. Note: ...
Help Menu Pages
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English, French, German, and Spanish translations are stored in the multifunction printer (MFP) as PDFs. Additional language support The User's Guide, Setup sheet, and Help pages are also available in copies or prints Provides part ...changing settings Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP server using the printer...
English, French, German, and Spanish translations are stored in the multifunction printer (MFP) as PDFs. Additional language support The User's Guide, Setup sheet, and Help pages are also available in copies or prints Provides part ...changing settings Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP server using the printer...
Help Menu Pages
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...place a one or more recipients. Sending a fax using the keypad. Note: To place a dial pause within a fax number, press . Using fax shortcuts Fax shortcuts are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the address book...if you need to an entire group. 1 Load an original document faceup, short edge first into the ADF. By creating a group fax shortcut with a shortcut number, you scan items and fax them to " box. Note: Do not load postcards, photos, small items, transparencies, photo paper, ...
...place a one or more recipients. Sending a fax using the keypad. Note: To place a dial pause within a fax number, press . Using fax shortcuts Fax shortcuts are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the address book...if you need to an entire group. 1 Load an original document faceup, short edge first into the ADF. By creating a group fax shortcut with a shortcut number, you scan items and fax them to " box. Note: Do not load postcards, photos, small items, transparencies, photo paper, ...
Help Menu Pages
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... Text, Text/Photo, or Photograph. Color can choose the size of the documents you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. Sides (Duplex) This option informs the printer if the original document is set to Mixed Letter/Legal, you... sizes. • When "Original Size" is simplex (printed on one side) or duplex (printed on or off with any of information saved. • Color-Sets the scan type and output for the fax. Content This option tells the printer the original document type. This setting increases the time...
... Text, Text/Photo, or Photograph. Color can choose the size of the documents you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. Sides (Duplex) This option informs the printer if the original document is set to Mixed Letter/Legal, you... sizes. • When "Original Size" is simplex (printed on one side) or duplex (printed on or off with any of information saved. • Color-Sets the scan type and output for the fax. Content This option tells the printer the original document type. This setting increases the time...
Help Menu Pages
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...log or transmission error log • Scan Preview-Displays the image before it is included in sending information to fax lines that portion of the scan. • Advanced Duplex-Controls how many sides and what orientation an original document has, and whether original documents are cheaper. Edge ..., or when transmission times are bound along the long edge or the short edge Note: Some Advanced Duplex options may not be especially useful in the fax. After setting up your fax, and then touch Done. You can change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan...
...log or transmission error log • Scan Preview-Displays the image before it is included in sending information to fax lines that portion of the scan. • Advanced Duplex-Controls how many sides and what orientation an original document has, and whether original documents are cheaper. Edge ..., or when transmission times are bound along the long edge or the short edge Note: Some Advanced Duplex options may not be especially useful in the fax. After setting up your fax, and then touch Done. You can change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan...
Quick Reference
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... print jobs may be held jobs from Windows Note: Confidential and Verify print jobs are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the printer control panel 1 Load an original document faceup, short edge first into a tray or...
... print jobs may be held jobs from Windows Note: Confidential and Verify print jobs are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the printer control panel 1 Load an original document faceup, short edge first into a tray or...
User Manual
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...about the printer...15 Printer configurations...16 Selecting a location for the printer...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the printer control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 ... card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...32 Installing a printer hard disk ...38 Installing a fax card ...42 Attaching cables...44 Verifying printer setup...45 Printing a menu settings page...45 Printing a network setup page ...46 Setting up the ...
...about the printer...15 Printer configurations...16 Selecting a location for the printer...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the printer control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 ... card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...32 Installing a printer hard disk ...38 Installing a fax card ...42 Attaching cables...44 Verifying printer setup...45 Printing a menu settings page...45 Printing a network setup page ...46 Setting up the ...
User Manual
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... a telephone wall jack in Germany 64 Connecting to a telephone ...65 Connecting to an answering machine...66 Connecting to a computer with a modem...68 Setting the outgoing fax name and number...69 Setting the date and time...70 Turning Daylight Saving Time on ...70 Loading paper and specialty media 71 Setting the Paper... by the printer ...90 Paper types and weights supported by the finisher...90 Copying 92 Making copies...92 Making a quick copy...92 Copying using the ADF...92 Copying using the scanner glass ...93 Copying photos...93 Copying on specialty media...93 Contents 4
... a telephone wall jack in Germany 64 Connecting to a telephone ...65 Connecting to an answering machine...66 Connecting to a computer with a modem...68 Setting the outgoing fax name and number...69 Setting the date and time...70 Turning Daylight Saving Time on ...70 Loading paper and specialty media 71 Setting the Paper... by the printer ...90 Paper types and weights supported by the finisher...90 Copying 92 Making copies...92 Making a quick copy...92 Copying using the ADF...92 Copying using the scanner glass ...93 Copying photos...93 Copying on specialty media...93 Contents 4
User Manual
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... output file type...108 Canceling an e-mail...109 Understanding e-mail options...109 Original Size ...109 Sides (Duplex) ...109 Orientation ...109 Binding ...109 E-mail Subject ...109 E-mail File Name...109 E-mail Message ...fax lighter or darker ...114 Sending a fax at a scheduled time...115 Viewing a fax log...115 Blocking junk faxes...115 Canceling an outgoing fax...116 Canceling a fax while the original documents are still scanning 116 Canceling a fax after the original documents have been scanned to memory 116 Understanding fax options...116 Original Size ...116 Content...116 Sides (Duplex...
... output file type...108 Canceling an e-mail...109 Understanding e-mail options...109 Original Size ...109 Sides (Duplex) ...109 Orientation ...109 Binding ...109 E-mail Subject ...109 E-mail File Name...109 E-mail Message ...fax lighter or darker ...114 Sending a fax at a scheduled time...115 Viewing a fax log...115 Blocking junk faxes...115 Canceling an outgoing fax...116 Canceling a fax while the original documents are still scanning 116 Canceling a fax after the original documents have been scanned to memory 116 Understanding fax options...116 Original Size ...116 Content...116 Sides (Duplex...
User Manual
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......118 Holding and forwarding faxes...118 Holding faxes...118 Forwarding a fax ...119 Scanning to an FTP address 120 Scanning to an FTP address...120 Scanning to an FTP address using the keypad ...120 Scanning to an ... FTP shortcut using the Embedded Web Server 121 Creating an FTP shortcut using the touch screen...122 Understanding FTP options...122 Original Size ...122 Sides (Duplex) ...122 Orientation ...122 Binding ...122 Resolution...122 Send As ...123 Content...123 Advanced Options...123 Improving FTP quality...124 Scanning to a computer or flash drive...
......118 Holding and forwarding faxes...118 Holding faxes...118 Forwarding a fax ...119 Scanning to an FTP address 120 Scanning to an FTP address...120 Scanning to an FTP address using the keypad ...120 Scanning to an ... FTP shortcut using the Embedded Web Server 121 Creating an FTP shortcut using the touch screen...122 Understanding FTP options...122 Original Size ...122 Sides (Duplex) ...122 Orientation ...122 Binding ...122 Resolution...122 Send As ...123 Content...123 Advanced Options...123 Improving FTP quality...124 Scanning to a computer or flash drive...
User Manual
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... Disk Wiping menu ...181 Security Audit Log menu ...183 Set Date/Time menu...183 Settings menu...184 General Settings menu ...184 Copy Settings menu ...192 Fax Settings menu...198 E-mail Settings menu ...207 FTP Settings menu...212 Flash Drive menu ...215 Print Settings ...221 Help menu...233 Contents 9
... Disk Wiping menu ...181 Security Audit Log menu ...183 Set Date/Time menu...183 Settings menu...184 General Settings menu ...184 Copy Settings menu ...192 Fax Settings menu...198 E-mail Settings menu ...207 FTP Settings menu...212 Flash Drive menu ...215 Print Settings ...221 Help menu...233 Contents 9
User Manual
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... Partial document or photo scans...273 Cannot scan from a computer ...274 Solving fax problems...274 Caller ID is not shown...274 Cannot send or receive a fax...274 Can send but not receive faxes...276 Can receive but not send faxes...277 Received fax has poor print quality...277 Solving option problems...278 Option does not...
... Partial document or photo scans...273 Cannot scan from a computer ...274 Solving fax problems...274 Caller ID is not shown...274 Cannot send or receive a fax...274 Can send but not receive faxes...276 Can receive but not send faxes...277 Received fax has poor print quality...277 Solving option problems...278 Option does not...
User Manual
Page 14
...unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. You must use the fax feature during a lightning storm. Safety information 14 Do not set up this product or make any electrical or cabling connections, such... professional service person. SAVE THESE INSTRUCTIONS. Refer service or repairs, other than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters.
...unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. You must use the fax feature during a lightning storm. Safety information 14 Do not set up this product or make any electrical or cabling connections, such... professional service person. SAVE THESE INSTRUCTIONS. Refer service or repairs, other than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters.
User Manual
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... enough room to -network capability for large workgroups. It is important to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to open trays, covers, and doors. You can: • Make quick copies, or change the settings on the printer control panel... to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive,...
... enough room to -network capability for large workgroups. It is important to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to open trays, covers, and doors. You can: • Make quick copies, or change the settings on the printer control panel... to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive,...
User Manual
Page 19
...to delete the right-most digit of the value in the Copy Count. In the Fax Destination List, press to redial a fax number. • The button functions only within the Fax menu or with fax functions. Press to return to the left of a number entered manually. In the ...2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. You can also press to cause a two- If the character is in...
...to delete the right-most digit of the value in the Copy Count. In the Fax Destination List, press to redial a fax number. • The button functions only within the Fax menu or with fax functions. Press to return to the left of a number entered manually. In the ...2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. You can also press to cause a two- If the character is in...
User Manual
Page 20
... red-Operator intervention is needed. 8 Stop Stops all printer activity A list of options is in the Ready state. to initiate an action such as copying, faxing, or scanning; Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by pressing a number on the keypad. These menus are...
... red-Operator intervention is needed. 8 Stop Stops all printer activity A list of options is in the Ready state. to initiate an action such as copying, faxing, or scanning; Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by pressing a number on the keypad. These menus are...
User Manual
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... button opens a PIN entry screen. Searches on any of held jobs This button appears on the home screen: Display item Release Held Faxes Search Held Jobs Held Jobs Lock Device Unlock Device Function If this button. Entering the correct PIN locks the printer control panel (touch screen... the list of the following items and returns search results: • User names for held or confidential print jobs • Job names for held faxes with a scheduled hold time previously set . Tips is shown, then there are held jobs, excluding confidential print jobs • Profile names •...
... button opens a PIN entry screen. Searches on any of held jobs This button appears on the home screen: Display item Release Held Faxes Search Held Jobs Held Jobs Lock Device Unlock Device Function If this button. Entering the correct PIN locks the printer control panel (touch screen... the list of the following items and returns search results: • User names for held or confidential print jobs • Job names for held faxes with a scheduled hold time previously set . Tips is shown, then there are held jobs, excluding confidential print jobs • Profile names •...
User Manual
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...job appears as a button which can touch to scroll through the jobs. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column, then an... arrow appears enabling you can show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. Display item Cancel Jobs ...
...job appears as a button which can touch to scroll through the jobs. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column, then an... arrow appears enabling you can show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. Display item Cancel Jobs ...
User Manual
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... information about the printer 24 Touch this button when more than three jobs exist in a column under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of a screen and returns to the ...previous screen Selects a menu or menu item Learning about the job. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The radio button is a selected radio button. Opens the Cancel Jobs screen. Button Selected radio button Cancel Jobs Continue Cancel Select...
... information about the printer 24 Touch this button when more than three jobs exist in a column under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of a screen and returns to the ...previous screen Selects a menu or menu item Learning about the job. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The radio button is a selected radio button. Opens the Cancel Jobs screen. Button Selected radio button Cancel Jobs Continue Cancel Select...
