Fax Guide
Page 32
... incoming fax. View ink levels. - Answer all incoming phone calls. Enter a specific time to enter your printer, you have not entered this On Hook Dial Delay Fax Auto Answer Lighter / Darker* Fax Setup Tools To Dial a telephone number while listening to save the setting. Align cartridges. - The Auto ...Answer light on the control panel comes on the printer. When the number of your name, fax number, date, and time. Setting up a fax header During the...
... incoming fax. View ink levels. - Answer all incoming phone calls. Enter a specific time to enter your printer, you have not entered this On Hook Dial Delay Fax Auto Answer Lighter / Darker* Fax Setup Tools To Dial a telephone number while listening to save the setting. Align cartridges. - The Auto ...Answer light on the control panel comes on the printer. When the number of your name, fax number, date, and time. Setting up a fax header During the...
Fax Guide
Page 45
Change the setting to print any faxes that have been stored in the printer. CHECK INK Check the ink levels, and install a new cartridge if necessary. CHECK WHETHER FAX FORWARDING IS SELECTED 1 From the control panel, press Fax Mode. 2 ...Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Ringing and Answering appears. 6 Press . 7 Press or repeatedly until After Dial appears. 10 Press . Troubleshooting 45 Try one...
Change the setting to print any faxes that have been stored in the printer. CHECK INK Check the ink levels, and install a new cartridge if necessary. CHECK WHETHER FAX FORWARDING IS SELECTED 1 From the control panel, press Fax Mode. 2 ...Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Ringing and Answering appears. 6 Press . 7 Press or repeatedly until After Dial appears. 10 Press . Troubleshooting 45 Try one...
Fax Guide
Page 47
... is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). CHECK INK Check the ink levels, and install a new print cartridge if necessary. Depending on page 26. Try one or more of the following : CHECK ORIGINAL DOCUMENT Ask the sender to...
... is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). CHECK INK Check the ink levels, and install a new print cartridge if necessary. Depending on page 26. Try one or more of the following : CHECK ORIGINAL DOCUMENT Ask the sender to...
User's Guide
Page 7
...language appears on the display...86 Power button is not lit ...86 Software does not install...87 Page does not print...88 Solving printer communication problems ...89 Understanding Warning levels ...89 Removing and reinstalling the software ...90 Enabling the USB port...90 Print troubleshooting...91 Improving ... of the page...92 Print speed is slow...93 Partial document or photo prints ...94 Photo smudges...94 Checking the print cartridges...94 Ink levels seem incorrect...95 Ink levels seem to go down too quickly ...95 A blank or incorrect page prints...95 Characters on printout are missing or ...
...language appears on the display...86 Power button is not lit ...86 Software does not install...87 Page does not print...88 Solving printer communication problems ...89 Understanding Warning levels ...89 Removing and reinstalling the software ...90 Enabling the USB port...90 Print troubleshooting...91 Improving ... of the page...92 Print speed is slow...93 Partial document or photo prints ...94 Photo smudges...94 Checking the print cartridges...94 Ink levels seem incorrect...95 Ink levels seem to go down too quickly ...95 A blank or incorrect page prints...95 Characters on printout are missing or ...
User's Guide
Page 8
......121 Error messages on the printer display...119 Alignment Error...119 Cartridge Error (1102, 1203, 1204, or 120F)...119 Black Ink Low / Color Ink Low / Photo Ink Low ...120 Clear Carrier Jam ...120 Cover Open ...120 Error 1104 ...120 Left Cartridge Error / Right Cartridge Error...121 Left Cartridge Incorrect / Right Cartridge Incorrect ...121 Right Cartridge Missing ...121 Photo size error...
......121 Error messages on the printer display...119 Alignment Error...119 Cartridge Error (1102, 1203, 1204, or 120F)...119 Black Ink Low / Color Ink Low / Photo Ink Low ...120 Clear Carrier Jam ...120 Cover Open ...120 Error 1104 ...120 Left Cartridge Error / Right Cartridge Error...121 Left Cartridge Incorrect / Right Cartridge Incorrect ...121 Right Cartridge Missing ...121 Photo size error...
User's Guide
Page 30
... From the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for the task you have, some of the features of this software may not be... cards from a memory card, flash drive, CD, or digital camera to the Library. Click the Productivity Studio icon for more information, including how to change printer settings and troubleshooting.
... From the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for the task you have, some of the features of this software may not be... cards from a memory card, flash drive, CD, or digital camera to the Library. Click the Productivity Studio icon for more information, including how to change printer settings and troubleshooting.
User's Guide
Page 31
... a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use one of the following...
... a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use one of the following...
User's Guide
Page 67
...the size of a copy. Tools • Maintenance - Lighter / Darker* Adjust the brightness of the paper loaded. View ink levels. - For information on saving temporary and other settings, see the related topic on a page. Understanding the Copy menu...how many copies of an image to print on Saving settings. Align cartridges. - Collate Print one or more copies in the correct order. Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. Resize* • Specify the percentage for...
...the size of a copy. Tools • Maintenance - Lighter / Darker* Adjust the brightness of the paper loaded. View ink levels. - For information on saving temporary and other settings, see the related topic on a page. Understanding the Copy menu...how many copies of an image to print on Saving settings. Align cartridges. - Collate Print one or more copies in the correct order. Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. Resize* • Specify the percentage for...
User's Guide
Page 74
...to scan over a network 1 Make sure: • The printer is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are on the scanner glass. Align cartridges. - For information on the scanner glass. Use this To... use the Scan menu: 1 From the control panel, press Scan Mode. Note: Pressing selects a setting. Clean cartridges. - View ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. Scanning 74
...to scan over a network 1 Make sure: • The printer is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are on the scanner glass. Align cartridges. - For information on the scanner glass. Use this To... use the Scan menu: 1 From the control panel, press Scan Mode. Note: Pressing selects a setting. Clean cartridges. - View ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. Scanning 74
User's Guide
Page 80
... to the printer. Maintaining the printer 80 Note: If you are printing from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If you receive an Out of failures or damage caused by a refilled cartridge. Refilling print cartridges The warranty does not cover repair of Original Lexmark Ink message, the original Lexmark ink in the...
... to the printer. Maintaining the printer 80 Note: If you are printing from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If you receive an Out of failures or damage caused by a refilled cartridge. Refilling print cartridges The warranty does not cover repair of Original Lexmark Ink message, the original Lexmark ink in the...
User's Guide
Page 81
... not cover damage caused by non-Lexmark ink or print cartridges. Maintaining the printer 81 If you are using the printer without a computer, press Cancel. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press Copy Mode. 3 Press . 4 Press or repeatedly until Tools appears. 5 Press . 6 Press... 5 Press . 6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Clean Cartridges appears. 9 Press . A page prints, forcing ink through the print cartridge nozzles to clean them. 10 Print the document again to verify that the print quality has improved. 11 If ...
... not cover damage caused by non-Lexmark ink or print cartridges. Maintaining the printer 81 If you are using the printer without a computer, press Cancel. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press Copy Mode. 3 Press . 4 Press or repeatedly until Tools appears. 5 Press . 6 Press... 5 Press . 6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Clean Cartridges appears. 9 Press . A page prints, forcing ink through the print cartridge nozzles to clean them. 10 Print the document again to verify that the print quality has improved. 11 If ...
User's Guide
Page 83
.... Warning-Potential Damage: Using a damp cloth to clean the interior may store the black cartridge in the empty photo cartridge storage unit. Note: Make sure all cables to remove any ink residue that the printer is in use, you are dry before proceeding. 2 Remove paper from the paper support ...and paper exit tray. 3 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. The cartridges do not print correctly if left...
.... Warning-Potential Damage: Using a damp cloth to clean the interior may store the black cartridge in the empty photo cartridge storage unit. Note: Make sure all cables to remove any ink residue that the printer is in use, you are dry before proceeding. 2 Remove paper from the paper support ...and paper exit tray. 3 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. The cartridges do not print correctly if left...
User's Guide
Page 88
...Note: You may enable the anti-virus programs again after the software is not lit" on page 86. CHECK INK Check the ink levels, and install new print cartridges if necessary. DISABLE ANTI-VIRUS PROGRAMS 1 Close all open software applications. 2 Disable any anti-virus programs. 3... Double-click the My Computer icon. UNINSTALL AND REINSTALL SOFTWARE Uninstall the printer software, and then reinstall it. Try one or ...
...Note: You may enable the anti-virus programs again after the software is not lit" on page 86. CHECK INK Check the ink levels, and install new print cartridges if necessary. DISABLE ANTI-VIRUS PROGRAMS 1 Close all open software applications. 2 Disable any anti-virus programs. 3... Double-click the My Computer icon. UNINSTALL AND REINSTALL SOFTWARE Uninstall the printer software, and then reinstall it. Try one or ...
User's Guide
Page 92
... quality at the edges of the following: Troubleshooting 92 REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you are possible solutions. If you are possible solutions. Try one or more of the page These are working with the following : • Skewed lines •...high-quality images, for best results use Lexmark photo papers. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary.
... quality at the edges of the following: Troubleshooting 92 REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you are possible solutions. If you are possible solutions. Try one or more of the page These are working with the following : • Skewed lines •...high-quality images, for best results use Lexmark photo papers. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary.
User's Guide
Page 95
...These are printing a large file. Troubleshooting 95 Try one or more information, see "Ordering supplies" on page 78. The ink levels may seem inconsistent in the printer software are possible solutions. Install a new cartridge. The type of documents you print and the ...Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the bottom of ink the printer uses. A blank or incorrect page prints REMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES Lift the scanner unit, and remove the print cartridges from the print nozzles located on a cartridge, the ink...
...These are printing a large file. Troubleshooting 95 Try one or more information, see "Ordering supplies" on page 78. The ink levels may seem inconsistent in the printer software are possible solutions. Install a new cartridge. The type of documents you print and the ...Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the bottom of ink the printer uses. A blank or incorrect page prints REMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES Lift the scanner unit, and remove the print cartridges from the print nozzles located on a cartridge, the ink...
User's Guide
Page 96
...program documentation for the next time you have solved the problem, test the solution by the USB symbol. MAKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED With the front of the printer facing you are using. Use the program that the light is connected to adjust the color and print speed. You ...printout are missing or unexpected These are trying to print may need to the computer. When you think you print. ARE THE PRINT CARTRIDGES LOW ON INK? 1 Do one or more information. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are open files in the program font ...
...program documentation for the next time you have solved the problem, test the solution by the USB symbol. MAKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED With the front of the printer facing you are using. Use the program that the light is connected to adjust the color and print speed. You ...printout are missing or unexpected These are trying to print may need to the computer. When you think you print. ARE THE PRINT CARTRIDGES LOW ON INK? 1 Do one or more information. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are open files in the program font ...
User's Guide
Page 97
2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either ...STICK TOGETHER ON THE PAPER EXIT TRAY? ARE YOU USING A TRANSPARENCY OR PHOTO PAPER DESIGNED FOR AN INKJET PRINTER? Troubleshooting 97 Allow them to dry than most printouts. Copied item does not match the original item IS... the arrows in the corner of the print cartridges, the ink level is low. Remove the photos or transparencies from the paper exit tray as they exit the printer. Install a new cartridge. Because transparencies and photo papers do not absorb...
2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either ...STICK TOGETHER ON THE PAPER EXIT TRAY? ARE YOU USING A TRANSPARENCY OR PHOTO PAPER DESIGNED FOR AN INKJET PRINTER? Troubleshooting 97 Allow them to dry than most printouts. Copied item does not match the original item IS... the arrows in the corner of the print cartridges, the ink level is low. Remove the photos or transparencies from the paper exit tray as they exit the printer. Install a new cartridge. Because transparencies and photo papers do not absorb...
User's Guide
Page 98
... MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may be printed; If the print is a TrueType font. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you use to use most often for more of the following : MAKE SURE THE INK IS DRY BEFORE HANDLING THE... in the program font selection box. Page prints with plain paper. Try one of the following : • In Windows Vista, click Control Panel. make sure the selected printer is the correct printer you have the default printer set to print may cause smearing if used with different fonts MAKE SURE ...
... MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may be printed; If the print is a TrueType font. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you use to use most often for more of the following : MAKE SURE THE INK IS DRY BEFORE HANDLING THE... in the program font selection box. Page prints with plain paper. Try one of the following : • In Windows Vista, click Control Panel. make sure the selected printer is the correct printer you have the default printer set to print may cause smearing if used with different fonts MAKE SURE ...
User's Guide
Page 102
... Try one or more information, see the related topic below . Checking the Spool Settings for more information, see the related topic below . The font you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark X5400 ...Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of inactivity or if the printer is low. For more of the print cartridges, the ink level is turned off. If it is...
... Try one or more information, see the related topic below . Checking the Spool Settings for more information, see the related topic below . The font you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark X5400 ...Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of inactivity or if the printer is low. For more of the print cartridges, the ink level is turned off. If it is...
User's Guide
Page 115
... photos, magazines, or newspapers" on page 59. ARE YOU SCANNING FROM PHOTO OR GLOSSY PAPER, A MAGAZINE, OR A NEWSPAPER? CHECK INK Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters •..., a magazine, or a newspaper, see "Error messages on the computer screen" on the scanner glass in the upper left corner. Try one or more of the original document is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
... photos, magazines, or newspapers" on page 59. ARE YOU SCANNING FROM PHOTO OR GLOSSY PAPER, A MAGAZINE, OR A NEWSPAPER? CHECK INK Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters •..., a magazine, or a newspaper, see "Error messages on the computer screen" on the scanner glass in the upper left corner. Try one or more of the original document is dirty, gently wipe it with a clean, lint-free cloth dampened with water.