Quick Reference
Page 2
...terms are licensed subject to Lexmark for , and designed to any subsequent user of such problems. Remove the power cord from the electrical outlet before inspecting it. Replacement inkjet cartridge(s) sold without these ...things happen, a risk of the patented printer. Use only the power supply and power cord provided with , only genuine Lexmark inkjet cartridges for returning empty Lexmark cartridges to a restriction that you 're sending single-color...
...terms are licensed subject to Lexmark for , and designed to any subsequent user of such problems. Remove the power cord from the electrical outlet before inspecting it. Replacement inkjet cartridge(s) sold without these ...things happen, a risk of the patented printer. Use only the power supply and power cord provided with , only genuine Lexmark inkjet cartridges for returning empty Lexmark cartridges to a restriction that you 're sending single-color...
Quick Reference
Page 4
.... To return an ink cartridge, go to reduce their environmental impact. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to Power Saver mode after the printer...the quality of your prints. Recycling • Return ink cartridges for printing documents that are continually improving our printers to www.lexmark.com/recycle. By selecting certain printer settings or tasks, you can scan documents or photographs and save . This feature sets...
.... To return an ink cartridge, go to reduce their environmental impact. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to Power Saver mode after the printer...the quality of your prints. Recycling • Return ink cartridges for printing documents that are continually improving our printers to www.lexmark.com/recycle. By selecting certain printer settings or tasks, you can scan documents or photographs and save . This feature sets...
Quick Reference
Page 20
...that you want to change the default e-mail message: a Touch Message. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...time you make sure: • Your printer and computer are each connected to the Internet through from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer to e-mail through an Ethernet or wireless connection. • Your printer is SmartSolutions? Note: You can create...
...that you want to change the default e-mail message: a Touch Message. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...time you make sure: • Your printer and computer are each connected to the Internet through from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer to e-mail through an Ethernet or wireless connection. • Your printer is SmartSolutions? Note: You can create...
Quick Reference
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... initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. To open the Service...
... initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. To open the Service...
Quick Reference
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... clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS... THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB (MAC ONLY) 1 With a...
... clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS... THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB (MAC ONLY) 1 With a...
Quick Reference
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...up menu, choose your printer, and then click Print. From the list of the computer. Note: Make sure the printer is finished. If this problem persists, then check our Web site for updates for more of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep ...: Do not remove the alignment page until printing is not in Power Saver mode. The USB port is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the following : • For a USB-connected printer, remove...
...up menu, choose your printer, and then click Print. From the list of the computer. Note: Make sure the printer is finished. If this problem persists, then check our Web site for updates for more of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep ...: Do not remove the alignment page until printing is not in Power Saver mode. The USB port is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the following : • For a USB-connected printer, remove...
Quick Reference
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...REMOVE AND REINSTALL THE PRINTER SOFTWARE Network troubleshooting If you troubleshoot" checklist does not solve the problem, then try another USB port on supplies and downloads, visit www.lexmark.com. 24 therefore, this publication to products, programs, or services do not allow disclaimer of... User's Guide available on the installation software CD. Any reference to a product, program, or service is marked with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO...
...REMOVE AND REINSTALL THE PRINTER SOFTWARE Network troubleshooting If you troubleshoot" checklist does not solve the problem, then try another USB port on supplies and downloads, visit www.lexmark.com. 24 therefore, this publication to products, programs, or services do not allow disclaimer of... User's Guide available on the installation software CD. Any reference to a product, program, or service is marked with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO...
User Guide
Page 4
... the scanner glass...99 Cleaning the touch screen...100 Troubleshooting 101 Before you troubleshoot...101 Using the Service Center to solve printer problems 101 If Troubleshooting does not solve your problem 101 Setup troubleshooting...101 Jams and misfeeds troubleshooting...106 Print troubleshooting...109 Copy and scan troubleshooting...110 E-mail troubleshooting...112 Memory...
... the scanner glass...99 Cleaning the touch screen...100 Troubleshooting 101 Before you troubleshoot...101 Using the Service Center to solve printer problems 101 If Troubleshooting does not solve your problem 101 Setup troubleshooting...101 Jams and misfeeds troubleshooting...106 Print troubleshooting...109 Copy and scan troubleshooting...110 E-mail troubleshooting...112 Memory...
User Guide
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... or the manufacturer's authorized replacements. This product is not responsible for signs of some parts may not always be obvious. The safety features of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as Ethernet and telephone system connections) are properly installed in their...
... or the manufacturer's authorized replacements. This product is not responsible for signs of some parts may not always be obvious. The safety features of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as Ethernet and telephone system connections) are properly installed in their...
User Guide
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... knowledgeable support representatives will meet your new printer right away, use the setup materials that came with our printers, and we could do encounter any problems along the way, one side of a sheet of your suggestions help you are continually improving our printers to reduce their environmental impact. To avoid printing...
... knowledgeable support representatives will meet your new printer right away, use the setup materials that came with our printers, and we could do encounter any problems along the way, one side of a sheet of your suggestions help you are continually improving our printers to reduce their environmental impact. To avoid printing...
User Guide
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...hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site-support.lexmark.com Note: Select your region, and then select your product to view basic SmartSolutions information, or click ? What are you faster:... ready when you contact support so that they may serve you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on your SmartSolutions User...
...hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site-support.lexmark.com Note: Select your region, and then select your product to view basic SmartSolutions information, or click ? What are you faster:... ready when you contact support so that they may serve you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on your SmartSolutions User...
User Guide
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... section, select Allow automatic updates from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the web for updates. 6 Follow the instructions on the computer...
... section, select Allow automatic updates from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the web for updates. 6 Follow the instructions on the computer...
User Guide
Page 88
...printer and access point so that the signal is slightly weakened. Turn off potential sources of the wireless signal the printer is a problem between the access point and the printer is poor wireless signal quality. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless..., print a network setup page. A common reason wireless printers fail to pass through . For most objects. These sources of interference can cause problems with the wireless signal. Avoid using an ad hoc network, adjust the computer when the solution suggests adjusting the access point. • Ad ...
...printer and access point so that the signal is slightly weakened. Turn off potential sources of the wireless signal the printer is a problem between the access point and the printer is poor wireless signal quality. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless..., print a network setup page. A common reason wireless printers fail to pass through . For most objects. These sources of interference can cause problems with the wireless signal. Avoid using an ad hoc network, adjust the computer when the solution suggests adjusting the access point. • Ad ...
User Guide
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If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers ..., use one of these methods: Method 1 If it appears on page 103 Troubleshooting 101 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers ..., use one of these methods: Method 1 If it appears on page 103 Troubleshooting 101 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
User Guide
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Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. ... 105 • "Cannot print through USB" on page 106 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead.
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. ... 105 • "Cannot print through USB" on page 106 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead.
User Guide
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... using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then...of the USB cable into the USB port of the computer. Note: If you continue to a defective port. You may have connected to have problems, then try removing and reinstalling the software. If the cable is marked with a USB symbol. Note: If removing and reinserting the printhead does...
... using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then...of the USB cable into the USB port of the computer. Note: If you continue to a defective port. You may have connected to have problems, then try removing and reinstalling the software. If the cable is marked with a USB symbol. Note: If removing and reinserting the printhead does...
User Guide
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...it . 3 Plug the power cord into the wall outlet, and then turn on the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB...of the computer. If the cable is missing pages If the "Before you continue to a defective port. The cartridges should click firmly into the matching color slot of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure ...
...it . 3 Plug the power cord into the wall outlet, and then turn on the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB...of the computer. If the cable is missing pages If the "Before you continue to a defective port. The cartridges should click firmly into the matching color slot of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure ...
User Guide
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.... Press to fit, make sure the printhead is finished. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the following: MAKE SURE THE PRINTER IS NOT ..." on the printer. Note: Do not remove the alignment page until printing is properly seated, and then try one or more information. If this problem persists, then check our Web site for updates for more of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep...
.... Press to fit, make sure the printhead is finished. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the following: MAKE SURE THE PRINTER IS NOT ..." on the printer. Note: Do not remove the alignment page until printing is properly seated, and then try one or more information. If this problem persists, then check our Web site for updates for more of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep...
User Guide
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Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 108 Paper jam in the duplex unit" on page 107 • "Paper or specialty media misfeeds" on the .... 4 Click the plus sign (+) beside Universal Serial Bus controllers. Avoid unnecessarily touching these parts while clearing jams. Troubleshooting 106 You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the...
Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 108 Paper jam in the duplex unit" on page 107 • "Paper or specialty media misfeeds" on the .... 4 Click the plus sign (+) beside Universal Serial Bus controllers. Avoid unnecessarily touching these parts while clearing jams. Troubleshooting 106 You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the...
User Guide
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... slows down when printing" on page 110 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK MINIMUM PRINT SETTINGS Unless you are printing on printed image If the "Before you troubleshoot" checklist...
... slows down when printing" on page 110 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK MINIMUM PRINT SETTINGS Unless you are printing on printed image If the "Before you troubleshoot" checklist...