Quick Reference
Page 19
...; Knowledgebase articles with the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 •.... If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support.
...; Knowledgebase articles with the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 •.... If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support.
Quick Reference
Page 20
...If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and ... Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. 20...
...If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and ... Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. 20...
User Guide
Page 113
... use one of these methods: Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support •...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113 Method 2 1 Click or Start. 2 Click All Programs or ...
... use one of these methods: Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support •...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113 Method 2 1 Click or Start. 2 Click All Programs or ...
User Guide
Page 114
... , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
... , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
User Guide
Page 116
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. The USB port is damaged, then use a new one or more of the following : MAKE SURE...the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Software did not install If you reinstall the software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED ... back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 4 Reinsert the...
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. The USB port is damaged, then use a new one or more of the following : MAKE SURE...the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Software did not install If you reinstall the software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED ... back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 4 Reinsert the...
User Guide
Page 171
... printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
... printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
User Guide
Page 172
... using 42 protocol 108 publications finding 7 R received history report 84 receiving faxes Auto Answer setting 78, 79 automatically 78 manually 79 tips 78, 79 recycling 6 Lexmark products 13 WEEE statement 155 redial attempts, fax setting 74 redial time, fax setting 74 reducing an image 51 registering fax user information 72 Transmit... print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 shared printing 98 sharing printer in Windows 97 Index 172
... using 42 protocol 108 publications finding 7 R received history report 84 receiving faxes Auto Answer setting 78, 79 automatically 78 manually 79 tips 78, 79 recycling 6 Lexmark products 13 WEEE statement 155 redial attempts, fax setting 74 redial time, fax setting 74 reducing an image 51 registering fax user information 72 Transmit... print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 shared printing 98 sharing printer in Windows 97 Index 172
User Guide
Page 173
...takes too long or freezes the computer 124 troubleshooting, fax cannot receive faxes 128 cannot run fax software 129 cannot send faxes 126 error messages, printer control panel 129 troubleshooting, jams and misfeeds paper jam in the ADF 120 paper jam in the paper support 119 ...through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (Mac) 91 changing...
...takes too long or freezes the computer 124 troubleshooting, fax cannot receive faxes 128 cannot run fax software 129 cannot send faxes 126 error messages, printer control panel 129 troubleshooting, jams and misfeeds paper jam in the ADF 120 paper jam in the paper support 119 ...through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (Mac) 91 changing...