Quick Reference
Page 4
It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to share a single printer among multiple computers, ... the Finder desktop, double-click the printer folder. 2 Double-click User's Guide. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of...
It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to share a single printer among multiple computers, ... the Finder desktop, double-click the printer folder. 2 Double-click User's Guide. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of...
Quick Reference
Page 19
... back on. If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . ... the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages...
... back on. If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . ... the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages...
Quick Reference
Page 20
...in the Setup menu, then press and hold for three seconds to turn off . Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Note: If removing and reinserting the...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the...
...in the Setup menu, then press and hold for three seconds to turn off . Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Note: If removing and reinserting the...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the...
Quick Reference
Page 21
... the printer, and then reinsert it. 3 Plug the power cord into the USB port of the printhead. 3 Close the printer. If the cable is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back... or is damaged, then use a new one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot of the computer. Press and hold for three seconds to turn on the printer. From the list of the following : • For a USB-connected...
... the printer, and then reinsert it. 3 Plug the power cord into the USB port of the printhead. 3 Close the printer. If the cable is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back... or is damaged, then use a new one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot of the computer. Press and hold for three seconds to turn on the printer. From the list of the following : • For a USB-connected...
Quick Reference
Page 22
... the USB port is marked with a USB symbol. REMOVE AND REINSTALL THE PRINTER SOFTWARE 22 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. .... If the cable is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 10 for any obvious damage. The Device Manager opens. 4 Click...
... the USB port is marked with a USB symbol. REMOVE AND REINSTALL THE PRINTER SOFTWARE 22 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. .... If the cable is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 10 for any obvious damage. The Device Manager opens. 4 Click...
User Guide
Page 7
... • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on your printer 7 • Clean the printhead. To read the Lexmark Environmental Sustainability Report, see www...
... • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on your printer 7 • Clean the printhead. To read the Lexmark Environmental Sustainability Report, see www...
User Guide
Page 113
To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online ...resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these...
To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online ...resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these...
User Guide
Page 114
... troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: Do not release and until Language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you have ...8226; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
... troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: Do not release and until Language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you have ...8226; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
User Guide
Page 116
...any obvious damage. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. 4 Reinsert the printhead. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall..., and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. Print job does not print or is marked with a USB symbol. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. The cartridges should ...
...any obvious damage. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. 4 Reinsert the printhead. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall..., and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. Print job does not print or is marked with a USB symbol. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. The cartridges should ...
User Guide
Page 118
... printer is marked with a USB symbol. The USB port is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Press to Align Printer, and the press . RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you ...out of Power Saver mode, then reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software or firmware. Cannot delete documents...
... printer is marked with a USB symbol. The USB port is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Press to Align Printer, and the press . RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you ...out of Power Saver mode, then reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software or firmware. Cannot delete documents...
User Guide
Page 122
...are possible solutions. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist... does not solve the problem, then try one or more of graphics and images in the document. • Remove as many unused fonts...
...are possible solutions. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist... does not solve the problem, then try one or more of graphics and images in the document. • Remove as many unused fonts...
User Guide
Page 171
... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
User Guide
Page 173
... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...
... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...