Quick Reference
Page 4
...printhead nozzles to improve the quality of time (the Power Saver timeout). • Share your printer. To return an ink cartridge, go to print multiple pages on your prints. Find it away. 4 The latest supplemental information, updates, Support Web site-http://support.lexmark... single printer among multiple computers, thus conserving energy and other resources. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on both sides of the paper. Inks ...
...printhead nozzles to improve the quality of time (the Power Saver timeout). • Share your printer. To return an ink cartridge, go to print multiple pages on your prints. Find it away. 4 The latest supplemental information, updates, Support Web site-http://support.lexmark... single printer among multiple computers, thus conserving energy and other resources. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on both sides of the paper. Inks ...
Quick Reference
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... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on... if necessary. • Use the Service Center to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2...
... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on... if necessary. • Use the Service Center to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2...
Quick Reference
Page 20
... printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on... . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead...
... printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on... . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead...
Quick Reference
Page 21
...power cord from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Press and hold for any obvious damage. The USB port is damaged, then...rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. You may have connected to have problems, then try one minute, reconnect the power cord into the ... REMOVE AND REINSTALL THE PRINTER SOFTWARE 21 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the Printer list, then choose Add Printer. RECONNECT THE PRINTER...
...power cord from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Press and hold for any obvious damage. The USB port is damaged, then...rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. You may have connected to have problems, then try one minute, reconnect the power cord into the ... REMOVE AND REINSTALL THE PRINTER SOFTWARE 21 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the Printer list, then choose Add Printer. RECONNECT THE PRINTER...
Quick Reference
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... box, type devmgmt.msc. 3 Press Enter, or click OK. For more information. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the computer. Printer is busy or does not respond If the "Before you troubleshoot..." checklist does not solve the problem, then try another USB port on page 10 for more information, see the computer documentation. The Device Manager opens. 4 Click the plus sign...
... box, type devmgmt.msc. 3 Press Enter, or click OK. For more information. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the computer. Printer is busy or does not respond If the "Before you troubleshoot..." checklist does not solve the problem, then try another USB port on page 10 for more information, see the computer documentation. The Device Manager opens. 4 Click the plus sign...
User Guide
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...your prints. For updates, check our Web site at www.lexmark.com/publications/. Finding information about the printer What are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ... photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. Follow the instructions to www.lexmark.com/recycle. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. Before replacing and recycling your ink cartridges...
...your prints. For updates, check our Web site at www.lexmark.com/publications/. Finding information about the printer What are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ... photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. Follow the instructions to www.lexmark.com/recycle. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. Before replacing and recycling your ink cartridges...
User Guide
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... and customer support. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • ... "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ...
... and customer support. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • ... "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ...
User Guide
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Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 118 • "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: If you have set the Power Saver timeout in the Setup menu, then press...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 118 • "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: If you have set the Power Saver timeout in the Setup menu, then press...
User Guide
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...DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer. The cartridges should click firmly into the USB port of the printhead. Print job does not print or is marked with a USB symbol. Troubleshooting 116 The USB ...
...DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer. The cartridges should click firmly into the USB port of the printhead. Print job does not print or is marked with a USB symbol. Troubleshooting 116 The USB ...
User Guide
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A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Note: Do not remove the alignment page until printing is... seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for any obvious damage. If the cable is finished. 5 ...THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for...
A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Note: Do not remove the alignment page until printing is... seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for any obvious damage. If the cable is finished. 5 ...THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for...
User Guide
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... SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ... or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF ...
... SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ... or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF ...
User Guide
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... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
User Guide
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... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...
... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...