Quick Reference
Page 2
...product or the manufacturer's authorized replacements. Replacement inkjet cartridge(s) sold without these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting it. Lexmark-branded cartridges are available through www.lexmark.com and may contain recycled material. You... bag is near water or wet locations. If you're sending single-color tanks, we encourage our customers to participate in the postage-paid bags. Place the empty Lexmark-branded inkjet cartridge(s) in our easy, no-cost method for recycling. Do not ...
...product or the manufacturer's authorized replacements. Replacement inkjet cartridge(s) sold without these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting it. Lexmark-branded cartridges are available through www.lexmark.com and may contain recycled material. You... bag is near water or wet locations. If you're sending single-color tanks, we encourage our customers to participate in the postage-paid bags. Place the empty Lexmark-branded inkjet cartridge(s) in our easy, no-cost method for recycling. Do not ...
Quick Reference
Page 4
...you may be used to reduce your printer's environmental impact even further. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on your printer model). • Preview print ...printer to improve the quality of your ink cartridges, try using less ink than one page image on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. You can print up to ...
...you may be used to reduce your printer's environmental impact even further. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on your printer model). • Preview print ...printer to improve the quality of your ink cartridges, try using less ink than one page image on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. You can print up to ...
Quick Reference
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... 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press..., use one or more of these methods: Method 1 If it appears on . Troubleshooting Before you troubleshoot" checklist does not solve the problem, then try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online ...
... 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press..., use one or more of these methods: Method 1 If it appears on . Troubleshooting Before you troubleshoot" checklist does not solve the problem, then try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online ...
Quick Reference
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Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: If removing and reinserting the ...
Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: If removing and reinserting the ...
Quick Reference
Page 21
...the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies ..., remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. You may have connected to have problems, then try another USB port on , and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and then ...
...the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies ..., remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. You may have connected to have problems, then try another USB port on , and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and then ...
Quick Reference
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... THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come out of the computer. If this problem persists, then check our Web site for updates for any obvious damage. Note: Do not remove the alignment page until printing is blinking... is properly seated, and then try one or more information. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...
... THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come out of the computer. If this problem persists, then check our Web site for updates for any obvious damage. Note: Do not remove the alignment page until printing is blinking... is properly seated, and then try one or more information. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...
User Guide
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... of the printer...112 Cleaning the scanner glass...112 Troubleshooting 113 Before you troubleshoot...113 Using the Service Center to solve printer problems 113 If Troubleshooting does not solve your problem 113 Setup troubleshooting...113 Jams and misfeeds troubleshooting...119 Print troubleshooting...121 Copy and scan troubleshooting...123 Fax troubleshooting...125 Memory...
... of the printer...112 Cleaning the scanner glass...112 Troubleshooting 113 Before you troubleshoot...113 Using the Service Center to solve printer problems 113 If Troubleshooting does not solve your problem 113 Setup troubleshooting...113 Jams and misfeeds troubleshooting...119 Print troubleshooting...121 Copy and scan troubleshooting...123 Fax troubleshooting...125 Memory...
User Guide
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... meet strict global safety standards with this product near the product and easily accessible. Do not set up this area for the use of such problems. Remove the power cord from the printer before inspecting it. Refer service or repairs, other replacement parts. CAUTION-SHOCK HAZARD: To avoid the risk of...
... meet strict global safety standards with this product near the product and easily accessible. Do not set up this area for the use of such problems. Remove the power cord from the printer before inspecting it. Refer service or repairs, other replacement parts. CAUTION-SHOCK HAZARD: To avoid the risk of...
User Guide
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... image on your printer model). • Preview print jobs before printing. Conserving paper • Print more pages with our printers, and we do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on one sheet.
... image on your printer model). • Preview print jobs before printing. Conserving paper • Print more pages with our printers, and we do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on one sheet.
User Guide
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...are you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Recycling • Return ink cartridges for ? Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available ...photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Before replacing and recycling your ink cartridges, try using printer software • Setting up and configuring ...
...are you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Recycling • Return ink cartridges for ? Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available ...photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Before replacing and recycling your ink cartridges, try using printer software • Setting up and configuring ...
User Guide
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... section, select Allow automatic updates from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in complete, restart your computer. Using the printer software 23
... section, select Allow automatic updates from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in complete, restart your computer. Using the printer software 23
User Guide
Page 82
... the wall jack. 2 Listen for a dial tone. Make sure that you set to the telephone line. A dial tone lets you are working . If you encounter problems sending and receiving faxes, then make sure that the dialing volume is not set the ringer volume loud enough for a dial tone. Make sure the...
... the wall jack. 2 Listen for a dial tone. Make sure that you set to the telephone line. A dial tone lets you are working . If you encounter problems sending and receiving faxes, then make sure that the dialing volume is not set the ringer volume loud enough for a dial tone. Make sure the...
User Guide
Page 104
... the signal strength. Another factor is receiving a strong signal from the network. To determine if the printer is distance. If you think signal strength is a problem between your system tray. Try double-clicking this icon, and it will not be intermittent, however, and although the signal quality appears high, it cannot...
... the signal strength. Another factor is receiving a strong signal from the network. To determine if the printer is distance. If you think signal strength is a problem between your system tray. Try double-clicking this icon, and it will not be intermittent, however, and although the signal quality appears high, it cannot...
User Guide
Page 105
...to come and go. The SSID of the printer must match the SSID of the computer, if the computer is connected to cause communications problems. Place your wireless network. If another wireless network is able to avoid signal absorption. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when...The SSID will not be able to the same wireless network? c Click OK. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal. If it passes through an object, it can be displayed. For Windows users 1 Obtain the SSID of the network...
...to come and go. The SSID of the printer must match the SSID of the computer, if the computer is connected to cause communications problems. Place your wireless network. If another wireless network is able to avoid signal absorption. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when...The SSID will not be able to the same wireless network? c Click OK. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal. If it passes through an object, it can be displayed. For Windows users 1 Obtain the SSID of the network...
User Guide
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... error message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... 114 • "Software did not install" on page 116 Troubleshooting 113 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...
... error message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... 114 • "Software did not install" on page 116 Troubleshooting 113 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...
User Guide
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... Use Factory, and then press . 5 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)...; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
... Use Factory, and then press . 5 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)...; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
User Guide
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...CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 116 Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a ... open the printer. 2 Make sure the cartridges are inserted correctly. Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is missing pages If the "Before you reinstall the..., and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. 4 Reinsert the printhead.
...CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 116 Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a ... open the printer. 2 Make sure the cartridges are inserted correctly. Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is missing pages If the "Before you reinstall the..., and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. 4 Reinsert the printhead.
User Guide
Page 118
... then turn on the printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. Troubleshooting 118 An alignment page prints. Printer is busy or does not respond If the "Before you... alignment page until printing is in the print queue and cannot delete them to get other jobs to Align Printer, and the press . If this problem persists, then check our Web site for updates for any obvious damage. If the cable is marked with a USB symbol. If the printer will not...
... then turn on the printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. Troubleshooting 118 An alignment page prints. Printer is busy or does not respond If the "Before you... alignment page until printing is in the print queue and cannot delete them to get other jobs to Align Printer, and the press . If this problem persists, then check our Web site for updates for any obvious damage. If the cable is marked with a USB symbol. If the printer will not...
User Guide
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..., if you are printing on page 122 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless.
..., if you are printing on page 122 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless.
User Guide
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.... • Remove as many unused fonts as possible from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of graphics and images in use. • Minimize the number and size of the following: IF YOU ARE USING A USB CONNECTION, THEN... NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges.
.... • Remove as many unused fonts as possible from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of graphics and images in use. • Minimize the number and size of the following: IF YOU ARE USING A USB CONNECTION, THEN... NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges.
