User's Guide
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...list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on page 122 Troubleshooting 119 To open the Service Center, use one of ...
...list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on page 122 Troubleshooting 119 To open the Service Center, use one of ...
User's Guide
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Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the...
User's Guide
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... the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and then turn on the computer. Troubleshooting 122 Software did not install If you encountered problems while installing, or if your ...printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. Note: If removing and reinserting the printhead does not resolve the error,...
... the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and then turn on the computer. Troubleshooting 122 Software did not install If you encountered problems while installing, or if your ...printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. Note: If removing and reinserting the printhead does not resolve the error,...
User's Guide
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... wall outlet. 4 Turn on the printer. Note: Make sure the printer is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of printers in Power Saver mode. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies... cable. • For a printer that is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printhead. 3 Close the printer. If your printer does not appear on , and then open , choose File > Print. 2 From the printer pop-up menu, choose your ...
... wall outlet. 4 Turn on the printer. Note: Make sure the printer is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of printers in Power Saver mode. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies... cable. • For a printer that is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printhead. 3 Close the printer. If your printer does not appear on , and then open , choose File > Print. 2 From the printer pop-up menu, choose your ...
User's Guide
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... port. You may be caused by improperly installed ink cartridges. If the cartridges do not seem to have connected to wake up the If this problem persists, then check our Web site for updates for more information. Note: Do not remove the alignment page until printing is marked with a USB symbol... page 13 for your printer software or firmware. Printer is busy or does not respond If the "Before you continue to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try another USB port on the printer.
... port. You may be caused by improperly installed ink cartridges. If the cartridges do not seem to have connected to wake up the If this problem persists, then check our Web site for updates for more information. Note: Do not remove the alignment page until printing is marked with a USB symbol... page 13 for your printer software or firmware. Printer is busy or does not respond If the "Before you continue to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try another USB port on the printer.
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... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist... does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of...
... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist... does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of...
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... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
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... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
Quick Reference
Page 4
...latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide... on one side of your printer's environmental impact even further. You can be able to www.lexmark.com/recycle. Minimizing your printer. These features clean the printhead nozzles to improve the quality of the paper. Recycling • Return ink cartridges for presentation. ...
...latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide... on one side of your printer's environmental impact even further. You can be able to www.lexmark.com/recycle. Minimizing your printer. These features clean the printhead nozzles to improve the quality of the paper. Recycling • Return ink cartridges for presentation. ...
Quick Reference
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...and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on... try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow...
...and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on... try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow...
Quick Reference
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... then contact technical support. 21 Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: Do not release and until it clicks. 2 WI F I PRINTING 5 Close...initial printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver ...
... then contact technical support. 21 Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: Do not release and until it clicks. 2 WI F I PRINTING 5 Close...initial printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver ...
Quick Reference
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... continue to have connected to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try another USB port on the list, then try either of the computer. Note: Make sure the printer is damaged, then use a new one... outlet, and then pull out the power cord from the printer, and then reinsert it. 3 Plug the power cord into the USB port of the printhead. 3 Close the printer. The USB port is missing pages If the "Before you reinstall the software, do the following : • For a USB-connected...
... continue to have connected to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try another USB port on the list, then try either of the computer. Note: Make sure the printer is damaged, then use a new one... outlet, and then pull out the power cord from the printer, and then reinsert it. 3 Plug the power cord into the USB port of the printhead. 3 Close the printer. The USB port is missing pages If the "Before you reinstall the software, do the following : • For a USB-connected...
Quick Reference
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... not respond If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. Note: If you have connected to Deep Clean Printhead, and then press . If this problem persists, then check our Web site for updates for more information, see ... 2 Insert the power cord into the wall outlet, and then turn on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come out of the computer. A cleaning page prints. 6 ...
... not respond If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. Note: If you have connected to Deep Clean Printhead, and then press . If this problem persists, then check our Web site for updates for more information, see ... 2 Insert the power cord into the wall outlet, and then turn on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come out of the computer. A cleaning page prints. 6 ...
Quick Reference
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... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
Quick Reference
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... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...
... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...