User's Guide
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...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service...list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • ...
...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service...list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • ...
User's Guide
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..., then press and hold for three seconds to turn off . Note: Do not release and until Language Selection appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the... 125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120
..., then press and hold for three seconds to turn off . Note: Do not release and until Language Selection appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the... 125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120
User's Guide
Page 122
If the cable is marked with a USB symbol. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder ... CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try removing and reinstalling the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port... printer, and then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
If the cable is marked with a USB symbol. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder ... CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try removing and reinstalling the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port... printer, and then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
User's Guide
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... does not appear on the list, then try one . 2 Firmly plug the square end of the USB cable into the matching color slot of the printhead. 3 Close the printer. Troubleshooting 123 Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the...
... does not appear on the list, then try one . 2 Firmly plug the square end of the USB cable into the matching color slot of the printhead. 3 Close the printer. Troubleshooting 123 Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the...
User's Guide
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... make sure the printhead is properly seated, and then try another USB port on and off slowly, then the printer is in Power Saver mode. Printer is busy or does not respond If the "Before you continue to have connected to wake up the If this problem persists, then check... press . Troubleshooting 124 Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. The USB port is finished. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . An alignment page prints. If the printer will not ...
... make sure the printhead is properly seated, and then try another USB port on and off slowly, then the printer is in Power Saver mode. Printer is busy or does not respond If the "Before you continue to have connected to wake up the If this problem persists, then check... press . Troubleshooting 124 Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. The USB port is finished. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . An alignment page prints. If the printer will not ...
User's Guide
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... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A ...
... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A ...
User's Guide
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... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
User's Guide
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... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
Quick Reference
Page 4
It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one side of a sheet of throwing it away. 4 For Macintosh users ... on one sheet. Conserving ink • Use Quick Print or Draft Mode. To return an ink cartridge, go to www.lexmark.com/recycle. Minimizing your prints. These features clean the printhead nozzles to improve the quality of your printer's environmental impact We are committed to protecting the environment and are ideal for...
It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one side of a sheet of throwing it away. 4 For Macintosh users ... on one sheet. Conserving ink • Use Quick Print or Draft Mode. To return an ink cartridge, go to www.lexmark.com/recycle. Minimizing your prints. These features clean the printhead nozzles to improve the quality of your printer's environmental impact We are committed to protecting the environment and are ideal for...
Quick Reference
Page 20
... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on...the Support tab, select Service Center. 5 Save the document as a PDF. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back...
... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on...the Support tab, select Service Center. 5 Save the document as a PDF. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back...
Quick Reference
Page 21
... it clicks. 2 WI F I PRINTING 5 Close the printer. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off...
... it clicks. 2 WI F I PRINTING 5 Close the printer. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off...
Quick Reference
Page 22
... open the printer. 2 Make sure the cartridges are inserted correctly. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. You may have problems, then try another USB port on the computer. Press and hold for any obvious damage. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER...printer, and then click Add. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear on the list, then try either of the printhead. 3 Close the printer. Print job does not print or is damaged, then use a new...
... open the printer. 2 Make sure the cartridges are inserted correctly. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. You may have problems, then try another USB port on the computer. Press and hold for any obvious damage. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER...printer, and then click Add. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear on the list, then try either of the printhead. 3 Close the printer. Print job does not print or is damaged, then use a new...
Quick Reference
Page 23
...then the USB port is finished. Printer is printing blank pages Blank pages may have problems, then try another USB port on the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come.... The USB port is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4...
...then the USB port is finished. Printer is printing blank pages Blank pages may have problems, then try another USB port on the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. If the printer will not come.... The USB port is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4...
Quick Reference
Page 26
... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
Quick Reference
Page 27
... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...
... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...