User Guide
Page 124
... open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical... technical support Setup troubleshooting • "Incorrect language appears on the display" on page 125 • "Printhead errors" on page 125 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these methods: Method 1 If it appears on...
... open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical... technical support Setup troubleshooting • "Incorrect language appears on the display" on page 125 • "Printhead errors" on page 125 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these methods: Method 1 If it appears on...
User Guide
Page 125
... Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . 4 Press the arrow buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125
... Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . 4 Press the arrow buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125
User Guide
Page 126
Troubleshooting 126 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead.
Troubleshooting 126 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead.
User Guide
Page 182
... pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer, setting as default 53 printhead aligning 121 location 10 printhead error 125 printhead nozzles cleaning 122 printing collate 36 custom-size paper 40 documents 35 documents from memory card or flash drive ...finding 7 R received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering fax user information...
... pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer, setting as default 53 printhead aligning 121 location 10 printhead error 125 printhead nozzles cleaning 122 printing collate 36 custom-size paper 40 documents 35 documents from memory card or flash drive ...finding 7 R received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering fax user information...
User Guide
Page 183
...language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 127 shared printing 108 sharing printer in Windows 107 software Service Center 124 software ...or freezes the computer 136 troubleshooting, fax cannot receive faxes 139 cannot run fax software 140 cannot send faxes 137 error messages, printer control panel 141 troubleshooting, jams and misfeeds paper jam in the ADF 131 paper jam in the ... does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125
...language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 127 shared printing 108 sharing printer in Windows 107 software Service Center 124 software ...or freezes the computer 136 troubleshooting, fax cannot receive faxes 139 cannot run fax software 140 cannot send faxes 137 error messages, printer control panel 141 troubleshooting, jams and misfeeds paper jam in the ADF 131 paper jam in the ... does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125