User's Guide
Page 5
Loading paper, other media in the manual sheet feeder 33 Clearing paper jams 34 4 Troubleshooting 37 Indicator lights 39 5 Supplies 63 Print cartridge maintenance 63 Appendix A: Printer specifications 65 Printer features 65 Printer dimensions 66 Appendix B: Advanced troubleshooting 67 Appendix C: Safety information 79 Appendix D: Notices 87 Statement of Limited Warranty 91 Glossary X-1 Index X-5 iv Table of contents
Loading paper, other media in the manual sheet feeder 33 Clearing paper jams 34 4 Troubleshooting 37 Indicator lights 39 5 Supplies 63 Print cartridge maintenance 63 Appendix A: Printer specifications 65 Printer features 65 Printer dimensions 66 Appendix B: Advanced troubleshooting 67 Appendix C: Safety information 79 Appendix D: Notices 87 Statement of Limited Warranty 91 Glossary X-1 Index X-5 iv Table of contents
User's Guide
Page 7
... following table. Model specifications The information included on this printer manual may not apply to both the Lexmark™ Optra™ E312 and E312L printers. Item Base memory Maximum memory Emulations Machine type and model Ship with print cartridge yield (at approximately 5% coverage) Reorder print cartridge yield Optra E312 4MB 68MB PostScript Level 2, PCL 6 and PPDS 4044-201...
... following table. Model specifications The information included on this printer manual may not apply to both the Lexmark™ Optra™ E312 and E312L printers. Item Base memory Maximum memory Emulations Machine type and model Ship with print cartridge yield (at approximately 5% coverage) Reorder print cartridge yield Optra E312 4MB 68MB PostScript Level 2, PCL 6 and PPDS 4044-201...
User's Guide
Page 9
... in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the manual sheet feeder. 7 Indicator lights Check the status of your printer. For information, see Printer status information. 8 Paper output bin Stack printed documents, face down. 9 Front output door Feed... media straight out the front of the printer. Use the front exit when printing on card stock. Printer Features Front View 1 Automatic paper feeder 3 Paper guides 5 Paper support 2 Paper support 4 Manual sheet feeder 6 Paper guides 7 Indicator lights 8 Paper output bin...
... in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the manual sheet feeder. 7 Indicator lights Check the status of your printer. For information, see Printer status information. 8 Paper output bin Stack printed documents, face down. 9 Front output door Feed... media straight out the front of the printer. Use the front exit when printing on card stock. Printer Features Front View 1 Automatic paper feeder 3 Paper guides 5 Paper support 2 Paper support 4 Manual sheet feeder 6 Paper guides 7 Indicator lights 8 Paper output bin...
User's Guide
Page 23
If you . Loading paper Automatic paper feeder Manual paper feeder You can load paper in the automatic paper feeder, which holds up to 150 sheets, or the manual feeder, which holds 1 sheet at a time. 1 To print from the automatic paper feeder, extend the paper support. 2 Before loading paper, flex the sheets back and forth to loosen them, then fan them. 3 If the paper has a preferred print side, insert the paper with the print side facing you are loading letterhead paper, insert letterhead with the top of the page pointing down. 10 Chapter 1: The basics
If you . Loading paper Automatic paper feeder Manual paper feeder You can load paper in the automatic paper feeder, which holds up to 150 sheets, or the manual feeder, which holds 1 sheet at a time. 1 To print from the automatic paper feeder, extend the paper support. 2 Before loading paper, flex the sheets back and forth to loosen them, then fan them. 3 If the paper has a preferred print side, insert the paper with the print side facing you are loading letterhead paper, insert letterhead with the top of the page pointing down. 10 Chapter 1: The basics
User's Guide
Page 38
... for the print jobs you feed media straight out the front of plain paper and a single sheet manual feeder. Use the manual sheet feeder to 150 sheets of the printer, reducing curling and potential paper jams when using special media such as transparencies, envelopes, labels, card ...stock or index cards. Paper handling 3 Automatic paper feeder Manual sheet feeder Paper output bin Front output door Your printer has two standard paper sources:...
... for the print jobs you feed media straight out the front of plain paper and a single sheet manual feeder. Use the manual sheet feeder to 150 sheets of the printer, reducing curling and potential paper jams when using special media such as transparencies, envelopes, labels, card ...stock or index cards. Paper handling 3 Automatic paper feeder Manual sheet feeder Paper output bin Front output door Your printer has two standard paper sources:...
User's Guide
Page 39
... Paper Size A4, A5, B5, letter, legal, executive Weight 16 - 24 lb (60-90 g/m2) Capacity Automatic Paper Feeder: 150 sheets Manual Sheet Feeder: 1 sheet Transparencies Envelopes Labels Index Cards Index Bristol / Tag Card Stock Minimum: 3.875 x 5.9 in. (98 mm x 152 mm... Automatic Paper Feeder: 10 sheets Manual Sheet Feeder: 1 sheet Automatic Paper Feeder: 10 envelopes Manual Sheet Feeder: 1 envelope Automatic Paper Feeder: 10 sheets Manual Sheet Feeder: 1 sheet Automatic Paper Feeder: 10 cards Manual Sheet Feeder: 1 card Automatic Paper Feeder - 10 cards Manual Sheet Feeder: 1 card 26 ...
... Paper Size A4, A5, B5, letter, legal, executive Weight 16 - 24 lb (60-90 g/m2) Capacity Automatic Paper Feeder: 150 sheets Manual Sheet Feeder: 1 sheet Transparencies Envelopes Labels Index Cards Index Bristol / Tag Card Stock Minimum: 3.875 x 5.9 in. (98 mm x 152 mm... Automatic Paper Feeder: 10 sheets Manual Sheet Feeder: 1 sheet Automatic Paper Feeder: 10 envelopes Manual Sheet Feeder: 1 envelope Automatic Paper Feeder: 10 sheets Manual Sheet Feeder: 1 sheet Automatic Paper Feeder: 10 cards Manual Sheet Feeder: 1 card Automatic Paper Feeder - 10 cards Manual Sheet Feeder: 1 card 26 ...
User's Guide
Page 40
...transparencies with the top of the page pointing down . Envelopes For occasional envelope printing, feed envelopes one at a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder. Paper Load A4, A5, B5, letterhead, legal and ...from the manual feeder or load up to 150 sheets in the automatic paper feeder. Load letterhead with a removable stripe so the stripe is away from you and pointing down , facing you occasionally print transparencies: • Use transparencies designed for laser printers. We recommend Lexmark Laser Printer Transparencies:...
...transparencies with the top of the page pointing down . Envelopes For occasional envelope printing, feed envelopes one at a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder. Paper Load A4, A5, B5, letterhead, legal and ...from the manual feeder or load up to 150 sheets in the automatic paper feeder. Load letterhead with a removable stripe so the stripe is away from you and pointing down , facing you occasionally print transparencies: • Use transparencies designed for laser printers. We recommend Lexmark Laser Printer Transparencies:...
User's Guide
Page 41
... emissions. 28 Chapter 3: Paper handling have postage stamps attached - have any exposed adhesive when the flap is in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of the envelopes. are stuck together - Load envelopes in... the sealed position • Use envelopes that : - are damaged in any envelopes you are considering using with the printer before buying large quantities. • Use envelopes made from 75 to 105 g/m2 (20 to 28 lb) bond paper. When printing on envelopes: ...
... emissions. 28 Chapter 3: Paper handling have postage stamps attached - have any exposed adhesive when the flap is in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of the envelopes. are stuck together - Load envelopes in... the sealed position • Use envelopes that : - are damaged in any envelopes you are considering using with the printer before buying large quantities. • Use envelopes made from 75 to 105 g/m2 (20 to 28 lb) bond paper. When printing on envelopes: ...
User's Guide
Page 42
... Guide on the sheets. When printing on index Bristol or tag card stock, feed 1 card at a time from the manual feeder, or you can feed labels one at a time in the manual paper feeder. You can load up to 10 labels in the automatic paper feeder. • Load envelopes vertically, flap side... of labels. • Use labels with a maximum weight of 163 g/m2 and a minimum size of labels continuously. • Do not use paper labels designed for laser printers.
... Guide on the sheets. When printing on index Bristol or tag card stock, feed 1 card at a time from the manual feeder, or you can feed labels one at a time in the manual paper feeder. You can load up to 10 labels in the automatic paper feeder. • Load envelopes vertically, flap side... of labels. • Use labels with a maximum weight of 163 g/m2 and a minimum size of labels continuously. • Do not use paper labels designed for laser printers.
User's Guide
Page 43
The automatic paper feeder holds up to 150 sheets of paper, 10 sheets of the printer. 1 Extend the paper support on special media, open the single-sheet front output door so the card stock exits out the front. To avoid curling ... loosen them, then fan them. Loading paper, other media in the automatic feeder Automatic paper feeder Use the automatic paper feeder, which is behind the manual feeder, to feed paper and special media such as transparencies, envelopes, labels and card stock. For best results, open the front output door to feed...
The automatic paper feeder holds up to 150 sheets of paper, 10 sheets of the printer. 1 Extend the paper support on special media, open the single-sheet front output door so the card stock exits out the front. To avoid curling ... loosen them, then fan them. Loading paper, other media in the automatic feeder Automatic paper feeder Use the automatic paper feeder, which is behind the manual feeder, to feed paper and special media such as transparencies, envelopes, labels and card stock. For best results, open the front output door to feed...
User's Guide
Page 46
...sheet of paper with the print side facing you • letterhead paper, insert one sheet of letterhead with the top of the printer. Loading paper, other media in the manual feeder. If you experience problems feeding envelopes or index cards in the automatic paper feeder, try printing them one at a time,... into your printer. Manual sheet feeder 1 Extend the paper support on the paper output bin or open the front output door if you're printing on special media...
...sheet of paper with the print side facing you • letterhead paper, insert one sheet of letterhead with the top of the printer. Loading paper, other media in the manual feeder. If you experience problems feeding envelopes or index cards in the automatic paper feeder, try printing them one at a time,... into your printer. Manual sheet feeder 1 Extend the paper support on the paper output bin or open the front output door if you're printing on special media...
User's Guide
Page 59
...media, with the side to be printed facing the front of paper/envelopes or that the printer is prompting you to load media for manual feed. If your printer lights look like this: Then your printer: is alerting you that the paper did not feed properly from the automatic paper feeder....8226; Load media into the manual feeder and push the operator panel button to resume printing, or • reset the printer by pushing the operator panel button with a long button press. If your printer lights look like this: Then your printer: is out of the printer, into the automatic paper feeder...
...media, with the side to be printed facing the front of paper/envelopes or that the printer is prompting you to load media for manual feed. If your printer lights look like this: Then your printer: is alerting you that the paper did not feed properly from the automatic paper feeder....8226; Load media into the manual feeder and push the operator panel button to resume printing, or • reset the printer by pushing the operator panel button with a long button press. If your printer lights look like this: Then your printer: is out of the printer, into the automatic paper feeder...
User's Guide
Page 78
... fonts plus 30 additional PCL scalable fonts • 39 Optra-compatible scalable fonts plus 36 PostScript scalable fonts • 150-sheet automatic paper input tray and a single-sheet manual input tray • 100-sheet paper output tray and a single-sheet output door • 4MB printer memory • 4MB, 8MB, 16MB, 32MB and 64MB...
... fonts plus 30 additional PCL scalable fonts • 39 Optra-compatible scalable fonts plus 36 PostScript scalable fonts • 150-sheet automatic paper input tray and a single-sheet manual input tray • 100-sheet paper output tray and a single-sheet output door • 4MB printer memory • 4MB, 8MB, 16MB, 32MB and 64MB...
User's Guide
Page 110
...048,576 bytes. menu. O operating system. Lexmark's process established to change printer settings and display printer status. Any paper exit area. P pages per minute (ppm). portrait orientation. A set of the paper. State of the printer in . A collection of text that can ...paper. M macro. The default is applied. printer driver. Glossary X-3 A printer utility that are used to recycle toner cartridges and print units. parallel interface. manual feed. orientation. The replaceable unit inside the printer that translates the language of a software application...
...048,576 bytes. menu. O operating system. Lexmark's process established to change printer settings and display printer status. Any paper exit area. P pages per minute (ppm). portrait orientation. A set of the paper. State of the printer in . A collection of text that can ...paper. M macro. The default is applied. printer driver. Glossary X-3 A printer utility that are used to recycle toner cartridges and print units. parallel interface. manual feed. orientation. The replaceable unit inside the printer that translates the language of a software application...
Service Manual
Page 4
...LVPS Board (model E312 4-15 Main Drive Assembly 4-17 Pick Roll Assembly 4-18 Printhead Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High ...Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1...
...LVPS Board (model E312 4-15 Main Drive Assembly 4-17 Pick Roll Assembly 4-18 Printhead Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High ...Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1...
Service Manual
Page 22
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
Service Manual
Page 23
... an error, and you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the "Base Printer Symptom Table" on page 2-2 and take the appropriate action. Use the service error code, user error message, symptom table, service checks, ...or removed and power applied to the "POST Symptom Table" on the machine, go to the machine. Diagnostic Information Start CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. Diagnostic Information 2-1 When a service error occurs,...
... an error, and you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the "Base Printer Symptom Table" on page 2-2 and take the appropriate action. Use the service error code, user error message, symptom table, service checks, ...or removed and power applied to the "POST Symptom Table" on the machine, go to the machine. Diagnostic Information Start CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. Diagnostic Information 2-1 When a service error occurs,...
Service Manual
Page 24
...button to diagnose between the ROM SIMM and the controller board. Blinking Operator Panel LED Software Service Error Code Action Run the Printer Diagnostic Test to display the service error code. Replace the printhead assembly. Locate the blinking LEDs in a continuous pattern, indicating a ...Go to view the secondary service error code. If this does not correct the problem, replace the engine/LVPS board. 2-2 Service Manual Laser Diode Failure Inspect the printhead cable and replace as necessary. If no other error code displays after the test completes, replace the controller ...
...button to diagnose between the ROM SIMM and the controller board. Blinking Operator Panel LED Software Service Error Code Action Run the Printer Diagnostic Test to display the service error code. Replace the printhead assembly. Locate the blinking LEDs in a continuous pattern, indicating a ...Go to view the secondary service error code. If this does not correct the problem, replace the engine/LVPS board. 2-2 Service Manual Laser Diode Failure Inspect the printhead cable and replace as necessary. If no other error code displays after the test completes, replace the controller ...
Service Manual
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If this does not correct the problem, replace the controller board. Engine/LVPS Board Communications Failure Error Replace the engine/LVPS board 2-4 Service Manual If this does not correct the problem, replace the controller board. Font Checksum Failure Error Replace the ROM SIMM. 4044-XXX Blinking Operator Panel LED ASIC Register Failure Error Action Replace the controller board ASIC SRAM Failure Error Replace the controller board Flash Memory Failure Error Replace the ROM SIMM w/Flash.
If this does not correct the problem, replace the controller board. Engine/LVPS Board Communications Failure Error Replace the engine/LVPS board 2-4 Service Manual If this does not correct the problem, replace the controller board. Font Checksum Failure Error Replace the ROM SIMM. 4044-XXX Blinking Operator Panel LED ASIC Register Failure Error Action Replace the controller board ASIC SRAM Failure Error Replace the controller board Flash Memory Failure Error Replace the ROM SIMM w/Flash.
Service Manual
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... following table and take the indicated action. 4044-XXX User Error Message Table Primary User Error Message Table When a user error message occurs the printer stops printing and one sheet or do an operator panel reset by pressing and holding the operator panel button for more than three seconds. Locate... Open Switch Service Check" on solid Action Open cover and clear any paper jams. Close the top cover. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam on solid Load Paper blinks and Press Button on solid Load Paper...
... following table and take the indicated action. 4044-XXX User Error Message Table Primary User Error Message Table When a user error message occurs the printer stops printing and one sheet or do an operator panel reset by pressing and holding the operator panel button for more than three seconds. Locate... Open Switch Service Check" on solid Action Open cover and clear any paper jams. Close the top cover. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam on solid Load Paper blinks and Press Button on solid Load Paper...