User's Guide
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Contents Checking the toner and photoconductor levels 90 Recognizing the operator panel light sequences 91 How to change a toner cartridge 92 Recycling Lexmark products 95 How to change a photoconductor kit 96 Chapter 11: Troubleshooting 99 General problems ...99 Print quality problems 101 How to clean the printhead lens 105 Index ...108 10
Contents Checking the toner and photoconductor levels 90 Recognizing the operator panel light sequences 91 How to change a toner cartridge 92 Recycling Lexmark products 95 How to change a photoconductor kit 96 Chapter 11: Troubleshooting 99 General problems ...99 Print quality problems 101 How to clean the printhead lens 105 Index ...108 10
User's Guide
Page 63
... do : • Press Continue to print the menu settings page for help.) • Press and hold Cancel to change a toner cartridge on if the starter toner cartridge is getting low. Press Continue to resume printing. • Press and hold Cancel to extend the life of your print job in...page 92 for a list of current printer settings. • Remove the toner cartridge and shake it to reset the printer. What you can do : • Reinsert your duplex print job. Toner low Light sequence: • Toner Low/Replace PC Kit-On What this light sequence means: Print the ...
... do : • Press Continue to print the menu settings page for help.) • Press and hold Cancel to change a toner cartridge on if the starter toner cartridge is getting low. Press Continue to resume printing. • Press and hold Cancel to extend the life of your print job in...page 92 for a list of current printer settings. • Remove the toner cartridge and shake it to reset the printer. What you can do : • Reinsert your duplex print job. Toner low Light sequence: • Toner Low/Replace PC Kit-On What this light sequence means: Print the ...
User's Guide
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... this light sequence means: The toner cartridge is not installed, or the printer detects a toner cartridge error. What you can do : • If the toner cartridge is not installed, install it. • If the toner cartridge is installed, remove it and install a new toner cartridge (see How to change a toner cartridge on page 96 for help.) Unsupported toner cartridge / Toner cartridge is not installed Light sequence...
... this light sequence means: The toner cartridge is not installed, or the printer detects a toner cartridge error. What you can do : • If the toner cartridge is not installed, install it. • If the toner cartridge is installed, remove it and install a new toner cartridge (see How to change a toner cartridge on page 96 for help.) Unsupported toner cartridge / Toner cartridge is not installed Light sequence...
User's Guide
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...Blink What this light sequence means: The toner cartridge you are using was not designed for your printer. What you can do: Install a toner cartridge made for your printer. on page 88). Cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error...-On What this light sequence means: The toner cartridge you can do: Install a toner cartridge made for your printer (see What...
...Blink What this light sequence means: The toner cartridge you are using was not designed for your printer. What you can do: Install a toner cartridge made for your printer. on page 88). Cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error...-On What this light sequence means: The toner cartridge you can do: Install a toner cartridge made for your printer (see What...
User's Guide
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... for use only in Latin America. 88 How often the toner cartridge needs replacing depends on which together comprise the print cartridge assembly. To locate the dealer nearest you can order Lexmark supplies from any authorized Lexmark supplies dealer. The recommended supplies specifically designed for use only ... to 30,000 pages (at www.lexmark.com, or contact the place where you have to be replaced on your printer. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced more frequently. ...
... for use only in Latin America. 88 How often the toner cartridge needs replacing depends on which together comprise the print cartridge assembly. To locate the dealer nearest you can order Lexmark supplies from any authorized Lexmark supplies dealer. The recommended supplies specifically designed for use only ... to 30,000 pages (at www.lexmark.com, or contact the place where you have to be replaced on your printer. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced more frequently. ...
User's Guide
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... the photoconductor reaches this procedure multiple times. For help printing a menu settings page, see page 63) is displayed when the toner cartridge is installed. While the printer may continue to function properly after the photoconductor has reached a maximum of 40,000 pages. (See...is by printing a menu settings page. If the print remains faded, replace the toner cartridge. When you first receive the "Replace photoconductor kit" light sequence, you experience faded print, remove the toner cartridge. Firmly shake it . To ensure print quality and to avoid damage to redistribute...
... the photoconductor reaches this procedure multiple times. For help printing a menu settings page, see page 63) is displayed when the toner cartridge is installed. While the printer may continue to function properly after the photoconductor has reached a maximum of 40,000 pages. (See...is by printing a menu settings page. If the print remains faded, replace the toner cartridge. When you first receive the "Replace photoconductor kit" light sequence, you experience faded print, remove the toner cartridge. Firmly shake it . To ensure print quality and to avoid damage to redistribute...
User's Guide
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How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 92
How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 92
User's Guide
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a b 3 Unpack the new toner cartridge. b Pull the toner cartridge up and out using the handle. How to change a toner cartridge 2 Remove the toner cartridge: a Press the button on page 95 for more information. 4 Firmly shake the cartridge in all directions to Lexmark for recycling. See Recycling Lexmark products on the base of the print cartridge assembly. Note: You can use the packing material from the new cartridge to ship the old cartridge back to distribute the toner. 93
a b 3 Unpack the new toner cartridge. b Pull the toner cartridge up and out using the handle. How to change a toner cartridge 2 Remove the toner cartridge: a Press the button on page 95 for more information. 4 Firmly shake the cartridge in all directions to Lexmark for recycling. See Recycling Lexmark products on the base of the print cartridge assembly. Note: You can use the packing material from the new cartridge to ship the old cartridge back to distribute the toner. 93
User's Guide
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The cartridge clicks into place when correctly installed. 6 Close the front cover. 94 How to change a toner cartridge 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.
The cartridge clicks into place when correctly installed. 6 Close the front cover. 94 How to change a toner cartridge 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.
User's Guide
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How to change a photoconductor kit How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover. 96 Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time.
How to change a photoconductor kit How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover. 96 Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time.
User's Guide
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Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on the print cartridge assembly. b Pull the toner cartridge up and out using the handle. a b 4 Unpack the new photoconductor kit. 97 Note: Do not press the button on the base of the printer by pulling on the toner cartridge handle. How to change a photoconductor kit 2 Pull the print cartridge assembly out of the print cartridge assembly.
Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on the print cartridge assembly. b Pull the toner cartridge up and out using the handle. a b 4 Unpack the new photoconductor kit. 97 Note: Do not press the button on the base of the printer by pulling on the toner cartridge handle. How to change a photoconductor kit 2 Pull the print cartridge assembly out of the print cartridge assembly.
User's Guide
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... about resetting the imaging drum counter, see the instruction sheet that shipped with the green arrows on the guides of the photoconductor and pushing the toner cartridge in as far as it will go . 7 Close the front cover. How to change a photoconductor kit 5 Install the...
... about resetting the imaging drum counter, see the instruction sheet that shipped with the green arrows on the guides of the photoconductor and pushing the toner cartridge in as far as it will go . 7 Close the front cover. How to change a photoconductor kit 5 Install the...
User's Guide
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...with the already-printed side down, with the low cartridge? The problem is normal. The toner low light sequence is on, but I don't have another cartridge to feed. Repeat this procedure multiple times. If print remains faded, replace the toner cartridge. I want to manually duplex card stock, but I... 'm having trouble getting it always prints side 2 from Tray 1. To extend the life of the toner cartridge somewhat, remove the cartridge, firmly shake it back into the printer. The printer sometimes prints at a slightly slower speed when feeding print media from ...
...with the already-printed side down, with the low cartridge? The problem is normal. The toner low light sequence is on, but I don't have another cartridge to feed. Repeat this procedure multiple times. If print remains faded, replace the toner cartridge. I want to manually duplex card stock, but I... 'm having trouble getting it always prints side 2 from Tray 1. To extend the life of the toner cartridge somewhat, remove the cartridge, firmly shake it back into the printer. The printer sometimes prints at a slightly slower speed when feeding print media from ...
User's Guide
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... getting bumped and pushed out the front of position while it is smeared before fusing to clean the printhead lens on page 105.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Problem / Question Solution / Answer Dust is gathering on the paper tray when it is extended. Attach... dust cover to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is defective. Use the following in this order: 1 Clean the printhead lens. (See How to the paper. • The...
... getting bumped and pushed out the front of position while it is smeared before fusing to clean the printhead lens on page 105.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Problem / Question Solution / Answer Dust is gathering on the paper tray when it is extended. Attach... dust cover to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is defective. Use the following in this order: 1 Clean the printhead lens. (See How to the paper. • The...
User's Guide
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... information. 102 See Using the Local Printer Setup Utility on toner. • The toner cartridge is defective. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job...with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the toner cartridge. • Select a different Toner Darkness† setting from the printer driver before sending the job to CardStock (or other appropriate weight). • Replace the...
... information. 102 See Using the Local Printer Setup Utility on toner. • The toner cartridge is defective. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job...with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the toner cartridge. • Select a different Toner Darkness† setting from the printer driver before sending the job to CardStock (or other appropriate weight). • Replace the...
User's Guide
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...the paper. Skewed print (Print is defective or empty. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge. • Make sure the Form Type setting is loaded in the ...they are using the Local Printer Setup Utility. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Remove and then reinsert the toner cartridge. (Print only appears on page 87 for the paper or...
...the paper. Skewed print (Print is defective or empty. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge. • Make sure the Form Type setting is loaded in the ...they are using the Local Printer Setup Utility. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Remove and then reinsert the toner cartridge. (Print only appears on page 87 for the paper or...
User's Guide
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... to Smooth. See Using the Local Printer Setup Utility on page 87 for service. Print quality problems Symptom Cause Solution Solid black pages • The toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call... Local Printer Setup Utility. Paper curls badly once it prints and The Paper Weight setting is defective. • Your printer requires servicing. • Replace the toner cartridge. • Call for more information. 104
... to Smooth. See Using the Local Printer Setup Utility on page 87 for service. Print quality problems Symptom Cause Solution Solid black pages • The toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call... Local Printer Setup Utility. Paper curls badly once it prints and The Paper Weight setting is defective. • Your printer requires servicing. • Replace the toner cartridge. • Call for more information. 104
User's Guide
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Place the print cartridge assembly on the toner cartridge handle. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on a flat, clean surface. Print quality problems 3 Remove the print cartridge assembly out of time. Note: Do not press the button on the print cartridge assembly. Extended light exposure can cause print quality problems. 106
Place the print cartridge assembly on the toner cartridge handle. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on a flat, clean surface. Print quality problems 3 Remove the print cartridge assembly out of time. Note: Do not press the button on the print cartridge assembly. Extended light exposure can cause print quality problems. 106
User's Guide
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... Saver 58 Replace photoconductor kit 64, 65 Resetting printer 67 Restoring factory defaults 67 secondary error codes 70 Service error 68 Toner low 63 Unsupported toner cartridge 65 Waiting 60 lights 52, 53 options 550-sheet drawer 50 memory card 49 overlays 44 P paper 24 choosing 24 ...level 90 light sequences 91 ordering 88 recycling 95 Photoconductor kit near full light 64 ports parallel 82 USB 83 posters 43 print cartridge See toner cartridge print quality problems 101 Print Quality Test Pages (Utilities menu) 84 Printer Settings Configuration sheet printing 80 printhead lens, cleaning 105 ...
... Saver 58 Replace photoconductor kit 64, 65 Resetting printer 67 Restoring factory defaults 67 secondary error codes 70 Service error 68 Toner low 63 Unsupported toner cartridge 65 Waiting 60 lights 52, 53 options 550-sheet drawer 50 memory card 49 overlays 44 P paper 24 choosing 24 ...level 90 light sequences 91 ordering 88 recycling 95 Photoconductor kit near full light 64 ports parallel 82 USB 83 posters 43 print cartridge See toner cartridge print quality problems 101 Print Quality Test Pages (Utilities menu) 84 Printer Settings Configuration sheet printing 80 printhead lens, cleaning 105 ...
User's Guide
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... conserving 89 ordering 88 recycling 95 storing 26, 89 system board accessing 47 T TCP/IP 86 test page 85 toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu...
... conserving 89 ordering 88 recycling 95 storing 26, 89 system board accessing 47 T TCP/IP 86 test page 85 toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu...