User's Guide
Page 59
...What this light sequence means: • The printer is busy receiving and processing data or printing. • The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn... off the printer to exit Hex Trace. • Press and hold Cancel to clear. - Wait for the message to reset the printer. 59 The Busy message is on when printing stops....
...What this light sequence means: • The printer is busy receiving and processing data or printing. • The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn... off the printer to exit Hex Trace. • Press and hold Cancel to clear. - Wait for the message to reset the printer. 59 The Busy message is on when printing stops....
User's Guide
Page 84
...is a problem with graphics. 84 Return the photoconductor counter to zero. When you select this setting to Values Return your printer is receiving. The replace photoconductor message should be cleared only when the imaging drum has been replaced. Help isolate printing ... the Parallel menu, Network menu, LocalTalk menu, and USB menu. Configuration menus overview Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three ...
...is a problem with graphics. 84 Return the photoconductor counter to zero. When you select this setting to Values Return your printer is receiving. The replace photoconductor message should be cleared only when the imaging drum has been replaced. Help isolate printing ... the Parallel menu, Network menu, LocalTalk menu, and USB menu. Configuration menus overview Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three ...
User's Guide
Page 99
... Sometimes toner does not adhere well to a rougher setting. The Utility will be installed on the drivers CD that shipped with your printer driver, select Custom 6-Rough Env from the Paper Type menu. Solution / Answer See Understanding the operator panel lights on page 34 ... about clearing jams. 99 See How to make sure Local Printer Setup Utility is already selected, try changing the texture setting to smooth-textured envelopes. Why am I missing characters when I clear a paper jam? 11 Troubleshooting General problems Problem / Question What do I print on envelopes...
... Sometimes toner does not adhere well to a rougher setting. The Utility will be installed on the drivers CD that shipped with your printer driver, select Custom 6-Rough Env from the Paper Type menu. Solution / Answer See Understanding the operator panel lights on page 34 ... about clearing jams. 99 See How to make sure Local Printer Setup Utility is already selected, try changing the texture setting to smooth-textured envelopes. Why am I missing characters when I clear a paper jam? 11 Troubleshooting General problems Problem / Question What do I print on envelopes...
User's Guide
Page 110
... error codes 70 Complex page 74 Error communicating with the host computer 77 Font error 76 Host interface disabled 77 Insufficient collation area 75 Insufficient printer memory 74 Invalid engine code 79 Invalid network code 79 Memory full 78 Network interface errors 76 Paper jam at the input sensor 71 Paper... toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu 83 Utilities menu 84 W Waiting light 60 watermarks 44 Windows 13, 16 110
... error codes 70 Complex page 74 Error communicating with the host computer 77 Font error 76 Host interface disabled 77 Insufficient collation area 75 Insufficient printer memory 74 Invalid engine code 79 Invalid network code 79 Memory full 78 Network interface errors 76 Paper jam at the input sensor 71 Paper... toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu 83 Utilities menu 84 W Waiting light 60 watermarks 44 Windows 13, 16 110
Service Manual
Page 47
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode...
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode...
Service Manual
Page 100
...these bytes may be used to help diagnose a printer problem. Some or all of data. If the printer is a network model, replace the controller card. Each status byte has a different level of troubleshooting value for each area of the printer. Sub error codes The sub error codes are ...designed to help isolate paper jams and paper feed problems in network port A failure with the network port. These status bytes are helpful troubleshooting a paper path problem....
...these bytes may be used to help diagnose a printer problem. Some or all of data. If the printer is a network model, replace the controller card. Each status byte has a different level of troubleshooting value for each area of the printer. Sub error codes The sub error codes are ...designed to help isolate paper jams and paper feed problems in network port A failure with the network port. These status bytes are helpful troubleshooting a paper path problem....
Service Manual
Page 150
.... To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Print menus by providing information about what the printer is receiving. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use... setting to Values Return the printer settings to the factory default values except: • Display ...
.... To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Print menus by providing information about what the printer is receiving. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use... setting to Values Return the printer settings to the factory default values except: • Display ...