User's Guide
Page 5
...normal use of this printer, this product does not function as warranted during extended periods of inactivity. You are responsible for the Lexmark E240/240n. Remote technical support is provided for such item. Power Saver This printer is designed with the product. To obtain warranty service... this statement to that this product: • Is manufactured from Lexmark or a Lexmark Remarketer, referred to calculate the total printer energy usage. The Power Saver Mode is sometimes helpful to in this statement as fuser units, transfer belts, and paper feed items)###, if any, and...
...normal use of this printer, this product does not function as warranted during extended periods of inactivity. You are responsible for the Lexmark E240/240n. Remote technical support is provided for such item. Power Saver This printer is designed with the product. To obtain warranty service... this statement to that this product: • Is manufactured from Lexmark or a Lexmark Remarketer, referred to calculate the total printer energy usage. The Power Saver Mode is sometimes helpful to in this statement as fuser units, transfer belts, and paper feed items)###, if any, and...
User's Guide
Page 35
Warning: Fuser or area may be hot. 35 Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to clear paper jams 2 Open the front cover, and remove the print cartridge assembly. How to direct light for an extended period of time.
Warning: Fuser or area may be hot. 35 Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to clear paper jams 2 Open the front cover, and remove the print cartridge assembly. How to direct light for an extended period of time.
User's Guide
Page 36
..., the memory that holds the image of the printer, and remove any jams beneath the flap. 5 Open the rear exit, and remove any jams. Warning: Fuser or area may not be reprinted, depending on the printer's overall memory usage. 36
..., the memory that holds the image of the printer, and remove any jams beneath the flap. 5 Open the rear exit, and remove any jams. Warning: Fuser or area may not be reprinted, depending on the printer's overall memory usage. 36
User's Guide
Page 101
... ABCDE ABCDE • Toner is smeared before fusing to clean the printhead lens on page 105.) 2 Replace the toner cartridge. 3 Replace the fuser*. Attach the dust cover to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either...the dust cover for more information. 101 Streaked horizontal lines ABCDE ABCDE ABCDE The toner cartridge or fuser may be changed using the Local Printer Setup Utility. Replace the toner cartridge or fuser* as keeping the tray from another tray or the manual feeder. • Replace the toner ...
... ABCDE ABCDE • Toner is smeared before fusing to clean the printhead lens on page 105.) 2 Replace the toner cartridge. 3 Replace the fuser*. Attach the dust cover to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either...the dust cover for more information. 101 Streaked horizontal lines ABCDE ABCDE ABCDE The toner cartridge or fuser may be changed using the Local Printer Setup Utility. Replace the toner cartridge or fuser* as keeping the tray from another tray or the manual feeder. • Replace the toner ...
User's Guide
Page 102
... • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Replace the toner cartridge. • Replace the fuser*. • Call for service. • Change Paper Texture† from Normal to Smooth or Rough. • Change Paper Weight† from Plain... to CardStock (or other appropriate weight). • Replace the fuser*. • Select a different Toner Darkness† setting from a new package. • Avoid textured paper with rough finishes. • Make sure ...
... • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Replace the toner cartridge. • Replace the fuser*. • Call for service. • Change Paper Texture† from Normal to Smooth or Rough. • Change Paper Weight† from Plain... to CardStock (or other appropriate weight). • Replace the fuser*. • Select a different Toner Darkness† setting from a new package. • Avoid textured paper with rough finishes. • Make sure ...
User's Guide
Page 103
... DE DE The toner cartridge is correct for more information. 103 Blank pages The toner cartridge is defective. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Symptom Uneven print density ABCDE ABCDE ABCDE Ghost Images Print...
... DE DE The toner cartridge is correct for more information. 103 Blank pages The toner cartridge is defective. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Symptom Uneven print density ABCDE ABCDE ABCDE Ghost Images Print...
User's Guide
Page 104
... toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility.
... toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility.
Service Manual
Page 4
...fuser service check 2-89 Hot fuser service check 2-89 LVPS/HVPS service check 2-90 Main motor service check 2-91 Operator panel service check (models E238, E240, and E240n) . . . 2-92 Operator panel service check (models E340 and E342n 2-93 Paper feed service checks 2-94 Parallel port service check (models E238, E240...quality service checks 2-98 Printhead service check 2-111 Transfer roll service check 2-111 Diagnostic aids 3-1 Diagnostic aids-E238, E240, and E240n 2 3-2 Accessing service menus 3-2 Printing menus 3-2 Moving around the menu 3-5 Configuration menu selections 3-6 ...
...fuser service check 2-89 Hot fuser service check 2-89 LVPS/HVPS service check 2-90 Main motor service check 2-91 Operator panel service check (models E238, E240, and E240n) . . . 2-92 Operator panel service check (models E340 and E342n 2-93 Paper feed service checks 2-94 Parallel port service check (models E238, E240...quality service checks 2-98 Printhead service check 2-111 Transfer roll service check 2-111 Diagnostic aids 3-1 Diagnostic aids-E238, E240, and E240n 2 3-2 Accessing service menus 3-2 Printing menus 3-2 Moving around the menu 3-5 Configuration menu selections 3-6 ...
Service Manual
Page 5
... drive coupling assembly removal 4-20 Door latch assembly removal 4-21 Exit sensor removal (on the fuser 4-22 Fan removal 4-26 Front access cover logo removal (E238, E240, and E240n 4-27 Fuser removal 4-28 Fuser idle gear links removal 4-30 Fuser power cable removal 4-32 Input roller clutch and lever removal (autocompensator clutch). . . . 4-34 Input sensor...
... drive coupling assembly removal 4-20 Door latch assembly removal 4-21 Exit sensor removal (on the fuser 4-22 Fan removal 4-26 Front access cover logo removal (E238, E240, and E240n 4-27 Fuser removal 4-28 Fuser idle gear links removal 4-30 Fuser power cable removal 4-32 Input roller clutch and lever removal (autocompensator clutch). . . . 4-34 Input sensor...
Service Manual
Page 34
If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. 4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on momentarily 2. Check for more information. 5. All operator panel... lights on , it performs a POST. Lights then flash on . 4. See "Common primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Service Manual After the lights quit flashing, the...
If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. 4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on momentarily 2. Check for more information. 5. All operator panel... lights on , it performs a POST. Lights then flash on . 4. See "Common primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Service Manual After the lights quit flashing, the...
Service Manual
Page 57
4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. The fuser should be inspected. Diagnostics-E238, E240, and E240n 2-25 Action Check the paper path for obstacles. occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Paper jams as the paper is exiting the printer.
4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. The fuser should be inspected. Diagnostics-E238, E240, and E240n 2-25 Action Check the paper path for obstacles. occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Paper jams as the paper is exiting the printer.
Service Manual
Page 68
... Double-click for more information. • The tertiary light pattern indicates the fan has stalled. Doubleclick for more information. • The secondary light pattern indicates a fuser or toner sensor error. If you double-click again, you return to see the secondary code.
... Double-click for more information. • The tertiary light pattern indicates the fan has stalled. Doubleclick for more information. • The secondary light pattern indicates a fuser or toner sensor error. If you double-click again, you return to see the secondary code.
Service Manual
Page 70
90x-Software 91x-DC motor or transfer roll 92x-Fuser or toner sensor 93x-Printhead, drive motor, RIP to engine 94x-RIP to engine communications, engine electronics 95x-Controller card (NVRAM, ROM, or NAND) 4511-xxx Service secondary error codes Service secondary error codes Service secondary error codes Lights ✷ ✷ ✷ ✷ ✷ ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-38 Service Manual
90x-Software 91x-DC motor or transfer roll 92x-Fuser or toner sensor 93x-Printhead, drive motor, RIP to engine 94x-RIP to engine communications, engine electronics 95x-Controller card (NVRAM, ROM, or NAND) 4511-xxx Service secondary error codes Service secondary error codes Service secondary error codes Lights ✷ ✷ ✷ ✷ ✷ ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-38 Service Manual
Service Manual
Page 74
... sensor Service secondary codes- 92x Service teriary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing 921-Fuser below standby temperature at idle 922-Fuser failed to reach standby temperature 923-Fuser too hot during printing or idle 924-Open circuit in the fuser (see "Fuser service check" on page 2-87 for more information...
... sensor Service secondary codes- 92x Service teriary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing 921-Fuser below standby temperature at idle 922-Fuser failed to reach standby temperature 923-Fuser too hot during printing or idle 924-Open circuit in the fuser (see "Fuser service check" on page 2-87 for more information...
Service Manual
Page 75
4511-xxx Service tertiary error codes-fuser, fan, or toner sensor (continued) Service teriary codes-fuser, fan, or toner sensor 925-Incorrect fuser lamp installed 926-Fuser thermistor open circuit 927-Fan stalled 929-Toner sensor or toner cartridge Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-43
4511-xxx Service tertiary error codes-fuser, fan, or toner sensor (continued) Service teriary codes-fuser, fan, or toner sensor 925-Incorrect fuser lamp installed 926-Fuser thermistor open circuit 927-Fan stalled 929-Toner sensor or toner cartridge Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-43
Service Manual
Page 97
... detected in the transfer roll area. Go to reach "Fuser service check" on Indicates that the fuser page 2-87. standby temperature. 923 Fuser is too hot during standby or idle time. 922 Fuser error Verify line voltage to "Fuser service check" on printing or when printer page 2-87....codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Fuser service check" on Indicates that the fuser page 2-87. Contact the next level of support. 902 General engine software failure An unrecoverable engine software error....
... detected in the transfer roll area. Go to reach "Fuser service check" on Indicates that the fuser page 2-87. standby temperature. 923 Fuser is too hot during standby or idle time. 922 Fuser error Verify line voltage to "Fuser service check" on printing or when printer page 2-87....codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Fuser service check" on Indicates that the fuser page 2-87. Contact the next level of support. 902 General engine software failure An unrecoverable engine software error....
Service Manual
Page 98
... sensor is not operating properly, the developer drive assembly is not operating properly, or the print cartridge is stalling. See (Incorrect fuser lamp.) "Fuser removal" on page 3-27. 931 Printhead-no first HSYNC Check for unplugged printhead, faulty cabling, or faulty printhead. 932 Printhead-... defective. Replace the controller card. 2-66 Service Manual 4511-xxx Service error codes (9xx) (continued) Error Description Action 925 Fuser Error Replace fuser with the main drive lock failure motor or a jam occurred during the motor ramp-up to speed. 937 Transport motor lost ...
... sensor is not operating properly, the developer drive assembly is not operating properly, or the print cartridge is stalling. See (Incorrect fuser lamp.) "Fuser removal" on page 3-27. 931 Printhead-no first HSYNC Check for unplugged printhead, faulty cabling, or faulty printhead. 932 Printhead-... defective. Replace the controller card. 2-66 Service Manual 4511-xxx Service error codes (9xx) (continued) Error Description Action 925 Fuser Error Replace fuser with the main drive lock failure motor or a jam occurred during the motor ramp-up to speed. 937 Transport motor lost ...
Service Manual
Page 102
... before EP leading edge state machine was ready. (x1=leading edge of media state, x2=trailing edge of the transfer roll and input to the fuser for correct operation. The flag should operate freely. • Check for debris in the area of the input sensor. • Check the area of media...
... before EP leading edge state machine was ready. (x1=leading edge of media state, x2=trailing edge of the transfer roll and input to the fuser for correct operation. The flag should operate freely. • Check for debris in the area of the input sensor. • Check the area of media...
Service Manual
Page 103
... menu to meet video requirements. x1=time by which the gap was covered when not expected (media in paper path during warmup.) (x1+x2=fuser heating time, x3=fuser wattage detection result) • Clear the media or debris from the printer. • Run the base sensor test (input sensor) from the source...
... menu to meet video requirements. x1=time by which the gap was covered when not expected (media in paper path during warmup.) (x1+x2=fuser heating time, x3=fuser wattage detection result) • Clear the media or debris from the printer. • Run the base sensor test (input sensor) from the source...
Service Manual
Page 107
...the diagnostic tests menu, and select the base sensor test. Paper originally detected at the fuser is activated by 202 a piece of media indicating there is a piece of paper, and if the ...same error occurs after clearing the fuser, or the same error occurs when no media is present, check the exit sensor assembly. ...or E342n. Feed a sheet of media in the exit of the fuser assembly or redrive assembly. See "Accessing service menus" on page 3-2 for models E238, E240, or E240n or "Accessing service menus" on page 3-28. Check...
...the diagnostic tests menu, and select the base sensor test. Paper originally detected at the fuser is activated by 202 a piece of media indicating there is a piece of paper, and if the ...same error occurs after clearing the fuser, or the same error occurs when no media is present, check the exit sensor assembly. ...or E342n. Feed a sheet of media in the exit of the fuser assembly or redrive assembly. See "Accessing service menus" on page 3-2 for models E238, E240, or E240n or "Accessing service menus" on page 3-28. Check...