User's Reference
Page 45
... Not ready (printer is Page 50 offline) Not ready and toner Page 51 low • Busy • Defragmenting flash • Formatting flash • Programming flash • Printing a directory • Printing menu settings page(s) • Printing Print Quality Test Pages Busy and toner... low Page 52 Page 53 Understanding the operator panel lights 45 The following table shows the most common light sequences. Lights that are...
... Not ready (printer is Page 50 offline) Not ready and toner Page 51 low • Busy • Defragmenting flash • Formatting flash • Programming flash • Printing a directory • Printing menu settings page(s) • Printing Print Quality Test Pages Busy and toner... low Page 52 Page 53 Understanding the operator panel lights 45 The following table shows the most common light sequences. Lights that are...
User's Reference
Page 48
...Continue Printer condition: Font error Go to feed from the tray Page 40, Page 44, Clearing jams Understanding the operator panel lights 48 Secondary error code light sequences for jams Ready/ Data Toner Load Paper Low Paper Jam Error Press Printer Continue condition: Jam Go to: Page 40..., Clearing jams Jam occurs just as it starts to : Page 65 Insufficient printer Page 65 memory Flash full Page 66 Defective flash Page 66 Unformatted flash ...
...Continue Printer condition: Font error Go to feed from the tray Page 40, Page 44, Clearing jams Understanding the operator panel lights 48 Secondary error code light sequences for jams Ready/ Data Toner Load Paper Low Paper Jam Error Press Printer Continue condition: Jam Go to: Page 40..., Clearing jams Jam occurs just as it starts to : Page 65 Insufficient printer Page 65 memory Flash full Page 66 Defective flash Page 66 Unformatted flash ...
User's Reference
Page 52
... list, menu settings pages, or Print Quality Test Pages. The Ready/Data light is on when printing stops. Press and release Cancel to reset the printer. • Defragmenting flash, formatting flash, or programming flash: - Warning: Do not turn the printer off while this light sequence means: • The printer is busy receiving and processing data...
... list, menu settings pages, or Print Quality Test Pages. The Ready/Data light is on when printing stops. Press and release Cancel to reset the printer. • Defragmenting flash, formatting flash, or programming flash: - Warning: Do not turn the printer off while this light sequence means: • The printer is busy receiving and processing data...
User's Reference
Page 61
... is insufficient to save what is in the buffer. • Printer memory is insufficient to defragment flash memory. • Communication with the host computer is lost. -Continued- What you bought your printer. If the lights are still blinking, contact the place where you can do: Turn the printer off and back on.... Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Understanding the operator panel lights 61 Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Secondary error code What this...
... is insufficient to save what is in the buffer. • Printer memory is insufficient to defragment flash memory. • Communication with the host computer is lost. -Continued- What you bought your printer. If the lights are still blinking, contact the place where you can do: Turn the printer off and back on.... Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Understanding the operator panel lights 61 Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Secondary error code What this...
User's Reference
Page 62
... Understanding the operator panel lights Secondary error code What you can do: • Press and release Continue twice quickly to see the secondary message. • Press and release Continue to defragment flash memory. • Communication with the host computer is lost. -Continued- Ready/Data ...Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Secondary error code What this light sequence means: The printer memory does not have...
... Understanding the operator panel lights Secondary error code What you can do: • Press and release Continue twice quickly to see the secondary message. • Press and release Continue to defragment flash memory. • Communication with the host computer is lost. -Continued- Ready/Data ...Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Secondary error code What this light sequence means: The printer memory does not have...
User's Reference
Page 66
...Continue Continue Cancel Secondary error code What this light sequence means: There is not enough free space in flash memory are deleted. • Install flash memory with more storage capacity. Downloaded fonts and macros not previously stored in flash memory are deleted. • Refer to the... printing. Understanding the operator panel lights Secondary error code What this light sequence means: The printer detects defective flash memory. Downloaded fonts and macros not previously stored in the flash memory to store the data you are trying to install flash memory. Refer to the Setup ...
...Continue Continue Cancel Secondary error code What this light sequence means: There is not enough free space in flash memory are deleted. • Install flash memory with more storage capacity. Downloaded fonts and macros not previously stored in flash memory are deleted. • Refer to the... printing. Understanding the operator panel lights Secondary error code What this light sequence means: The printer detects defective flash memory. Downloaded fonts and macros not previously stored in the flash memory to store the data you are trying to install flash memory. Refer to the Setup ...
User's Reference
Page 67
... Paper Jam Error Press Continue Continue Cancel Understanding the operator panel lights 67 Refer to the Technical Reference on Lexmark's Web site for more information about reformatting flash. • If the error message remains, the flash memory may not print correctly. • Reformat the flash memory. The job may be defective and should be replaced...
... Paper Jam Error Press Continue Continue Cancel Understanding the operator panel lights 67 Refer to the Technical Reference on Lexmark's Web site for more information about reformatting flash. • If the error message remains, the flash memory may not print correctly. • Reformat the flash memory. The job may be defective and should be replaced...
User's Reference
Page 87
... 69 scrolling through 69 Setup menu 70 messages Busy 52 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print cartridge 64 Defragmenting flash 52 Flash full 66 Formatting flash 52 Hex Trace Ready 59, 60 Insufficient collation area 62 Memory full 63 Not ready 50, 51 Offline 50,... 2 (Parallel menu) 71 N NPA Mode (Parallel menu) 71 NPA Mode (USB menu) 72 O operator panel 11 lights 11 Busy 52, 53 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print cartridge 64 Defragment flash 52 Error 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68...
... 69 scrolling through 69 Setup menu 70 messages Busy 52 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print cartridge 64 Defragmenting flash 52 Flash full 66 Formatting flash 52 Hex Trace Ready 59, 60 Insufficient collation area 62 Memory full 63 Not ready 50, 51 Offline 50,... 2 (Parallel menu) 71 N NPA Mode (Parallel menu) 71 NPA Mode (USB menu) 72 O operator panel 11 lights 11 Busy 52, 53 Canceling job 60 Change cartridge 59 Complex page 64 Defective flash 66 Defective print cartridge 64 Defragment flash 52 Error 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68...
Service Manual
Page 32
.... The operator panel light table (see page 2-3) can be used to determine the type of message displayed based on which combination of six indicator lights and one second) push... the operator panel button to the "Service error codes " on page 2-11 and take the appropriate action. Operator panel The E320/E322 operator panel consists of lights are on the light... sequence, briefly (approximately one button. The information provided by the six lights is classified into three groups: • Status...
.... The operator panel light table (see page 2-3) can be used to determine the type of message displayed based on which combination of six indicator lights and one second) push... the operator panel button to the "Service error codes " on page 2-11 and take the appropriate action. Operator panel The E320/E322 operator panel consists of lights are on the light... sequence, briefly (approximately one button. The information provided by the six lights is classified into three groups: • Status...
Service Manual
Page 46
... pushed again, the operator panel displays the service error indication (all six indicator lights blinking). Optional memory service error code indication 3. If this does not correct the problem, replace: • The code overlay • Read only memory (ROM) • Flash single inline memory module (SIMM) or • The controller card. 2-16 Service... The operator panel button has been pushed and a memory service error has occurred. Service error indication 2. Continual pressing of the operator panel button causes the lights to repeat in the following order: 1.
... pushed again, the operator panel displays the service error indication (all six indicator lights blinking). Optional memory service error code indication 3. If this does not correct the problem, replace: • The code overlay • Read only memory (ROM) • Flash single inline memory module (SIMM) or • The controller card. 2-16 Service... The operator panel button has been pushed and a memory service error has occurred. Service error indication 2. Continual pressing of the operator panel button causes the lights to repeat in the following order: 1.
Service Manual
Page 52
... button is pushed again, the operator panel displays the service error indication (all six indicator lights blinking). Service error indication 2. 4500-E320/E322 Flash memory failure service error code The operator panel button has been pushed and a flash memory failure service error has occurred. If this does not correct the problem, replace the...
... button is pushed again, the operator panel displays the service error indication (all six indicator lights blinking). Service error indication 2. 4500-E320/E322 Flash memory failure service error code The operator panel button has been pushed and a flash memory failure service error has occurred. If this does not correct the problem, replace the...
Service Manual
Page 57
... ❍ ❍ ❍ ❍ ● ❍ ❍ ❍ ❍ ✳ ❍ ❍ ● ● ❍ Operator panel lights when toner is low ● ● ❍ ❍ ❍ ● ● ❍ ❍ ❍ ❍ ● ❍ ❍ ...● ❍ ❍ ❍ Press Button ❍ ● ● ❍ Condition Toner cartridge error Printer error Flash memory full Diagnostic test mode ❍ Ready and Toner Low ✳ Demo ready and toner low ● Offline (remote) and ...
... ❍ ❍ ❍ ❍ ● ❍ ❍ ❍ ❍ ✳ ❍ ❍ ● ● ❍ Operator panel lights when toner is low ● ● ❍ ❍ ❍ ● ● ❍ ❍ ❍ ❍ ● ❍ ❍ ...● ❍ ❍ ❍ Press Button ❍ ● ● ❍ Condition Toner cartridge error Printer error Flash memory full Diagnostic test mode ❍ Ready and Toner Low ✳ Demo ready and toner low ● Offline (remote) and ...
Service Manual
Page 71
...9679; Complex page ❍● ❍❍● ● Insufficient collation area ❍ ❍● ❍● ● Defective flash ❍ ❍ ❍ ● ● ● Network interface error ✳ ❍ ❍ ❍● ● ...● Flash full ❍● ● ❍● ● Too many flash options ❍● ❍● ● ● Engine code failure Diagnostic information 2-41 4500-E220/E321/E323 Printer error secondary light patterns To obtain the secondary light pattern, ...
...9679; Complex page ❍● ❍❍● ● Insufficient collation area ❍ ❍● ❍● ● Defective flash ❍ ❍ ❍ ● ● ● Network interface error ✳ ❍ ❍ ❍● ● ...● Flash full ❍● ● ❍● ● Too many flash options ❍● ❍● ● ● Engine code failure Diagnostic information 2-41 4500-E220/E321/E323 Printer error secondary light patterns To obtain the secondary light pattern, ...
Service Manual
Page 74
...E220/E321/E323 Obtaining information about printer service error codes All lights flashing simultaneously designates a printer service error as a result of sending data to the printer, may indicate a code problem. double press Continue the third time to return to see the tertiary codes; Call Lexmark ...Customer Support Center at 1-800-539-6275 for assistance. 2-44 Service Manual All secondary codes have a flashing Toner Low light but not the Toner Low light. All lights flashing simultaneously, as a primary code. double press Continue...
...E220/E321/E323 Obtaining information about printer service error codes All lights flashing simultaneously designates a printer service error as a result of sending data to the printer, may indicate a code problem. double press Continue the third time to return to see the tertiary codes; Call Lexmark ...Customer Support Center at 1-800-539-6275 for assistance. 2-44 Service Manual All secondary codes have a flashing Toner Low light but not the Toner Low light. All lights flashing simultaneously, as a primary code. double press Continue...
Service Manual
Page 89
...following table for the E220, E321, E323: 1. Power on with top cover open and Continue pressed. 2. Press and hold Continue until lights are on. Power on with top cover open and both Continue and Cancel buttons pressed. 2. Press and hold Continue until lights flash. See the note in... item 3 page 3-40 for more information (Cartridge Lockout function enabled). 1. In diagnostic mode, press and release Cancel until the lights flash (see samples on . Print menus by closing the top ...
...following table for the E220, E321, E323: 1. Power on with top cover open and Continue pressed. 2. Press and hold Continue until lights are on. Power on with top cover open and both Continue and Cancel buttons pressed. 2. Press and hold Continue until lights flash. See the note in... item 3 page 3-40 for more information (Cartridge Lockout function enabled). 1. In diagnostic mode, press and release Cancel until the lights flash (see samples on . Print menus by closing the top ...
Service Manual
Page 131
...on page 2-105 for more information. 2. Press the operator panel button with a long button press (hold Continue until lights flash. Press and hold until the Toner Low light comes on page 2-106 for more information. 2. 4500 Restoring factory defaults (E320/E322) Sometimes resetting the printer to ... the original factory default settings solves formatting problems. 1. See "Using the special function menu (E220/E321/E323) " on and the two bottom lights blink. 3. After the four top lights are returned to the factory default values, the printer returns to the Ready state. To return...
...on page 2-105 for more information. 2. Press the operator panel button with a long button press (hold Continue until lights flash. Press and hold until the Toner Low light comes on page 2-106 for more information. 2. 4500 Restoring factory defaults (E320/E322) Sometimes resetting the printer to ... the original factory default settings solves formatting problems. 1. See "Using the special function menu (E220/E321/E323) " on and the two bottom lights blink. 3. After the four top lights are returned to the factory default values, the printer returns to the Ready state. To return...
Service Manual
Page 132
... button with the door open and Continue pressed. 2. Turn the printer on page 2-105 for more information. 2. Close the door after the lights quit flashing. 3. A menu is receiving. 1. "Configuration menu group or diagnostic menu group " on . 4500 Using Hex Trace mode (E320/E322) ... another long button press to initiate Hex Trace. Using Hex Trace mode (E220/E321/E323) 1. Enter the special function menu. Press the button with a long button press (hold Continue until all the lights come on and the two bottom lights blink. 3. Press and hold until the lights flash.
... button with the door open and Continue pressed. 2. Turn the printer on page 2-105 for more information. 2. Close the door after the lights quit flashing. 3. A menu is receiving. 1. "Configuration menu group or diagnostic menu group " on . 4500 Using Hex Trace mode (E320/E322) ... another long button press to initiate Hex Trace. Using Hex Trace mode (E220/E321/E323) 1. Enter the special function menu. Press the button with a long button press (hold Continue until all the lights come on and the two bottom lights blink. 3. Press and hold until the lights flash.
Service Manual
Page 134
...page is gray, and the third page is black. 4500 Using print quality test pages (E220/E321/E323) To help evaluate print quality. Use the test pages to the home state (four top lights on). 4. See the Troubleshooting tables for more information. 2. Press and hold Continue until...to these problems. 5. To exit print quality test pages, turn the printer off . 3. Slowly press and release Cancel three times until all lights flash to help isolate print quality problems, like streaking, print test pages using the print quality test pages setting: 1. Three pages print to initiate ...
...page is gray, and the third page is black. 4500 Using print quality test pages (E220/E321/E323) To help evaluate print quality. Use the test pages to the home state (four top lights on). 4. See the Troubleshooting tables for more information. 2. Press and hold Continue until...to these problems. 5. To exit print quality test pages, turn the printer off . 3. Slowly press and release Cancel three times until all lights flash to help isolate print quality problems, like streaking, print test pages using the print quality test pages setting: 1. Three pages print to initiate ...
Service Manual
Page 143
... 3-7 When demo mode is set to on, demo mode is entered each time the printer is active. Busy is demo mode with the Press Button light flashing. This is posted until the demo print job completes or until some asynchronous event occurs, for the initiation of another demo job. The printer posts...
... 3-7 When demo mode is set to on, demo mode is entered each time the printer is active. Busy is demo mode with the Press Button light flashing. This is posted until the demo print job completes or until some asynchronous event occurs, for the initiation of another demo job. The printer posts...
Service Manual
Page 173
...home state using Hex Trace, return to the printer configuration group by powering the printer off and on solid and the Press Continue light flashes. Record selected settings. Settings are in Hex Trace. • Press and hold Continue to ready state (Ready/Data... Instructions for more information. After setting new values, the operator panel returns to Ready/Data automatically after a few seconds. Diagnostic aids 3-37 4500-E220/E321/E323 Changing settings or printing graphical aids Select the desired item by pressing Cancel. - If the item has settings, press and release Continue ...
...home state using Hex Trace, return to the printer configuration group by powering the printer off and on solid and the Press Continue light flashes. Record selected settings. Settings are in Hex Trace. • Press and hold Continue to ready state (Ready/Data... Instructions for more information. After setting new values, the operator panel returns to Ready/Data automatically after a few seconds. Diagnostic aids 3-37 4500-E220/E321/E323 Changing settings or printing graphical aids Select the desired item by pressing Cancel. - If the item has settings, press and release Continue ...