User Manual
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... imaging kit ...123 Replacing a toner cartridge...128 Replacing a developer unit ...130 Cleaning the exterior of the printer...135 Recycling Lexmark products...136 Moving the printer...136 Before moving the printer...136 Moving the printer to another location...136 Shipping the printer ...136......138 Configuring supply notifications...138 Copying printer settings to other printers...139 Troubleshooting 140 Solving basic printer problems...140 Solving printing problems...140 Printer control panel display is blank or displays only diamonds 140 Error message about reading USB drive appears...140...
... imaging kit ...123 Replacing a toner cartridge...128 Replacing a developer unit ...130 Cleaning the exterior of the printer...135 Recycling Lexmark products...136 Moving the printer...136 Before moving the printer...136 Moving the printer to another location...136 Shipping the printer ...136......138 Configuring supply notifications...138 Copying printer settings to other printers...139 Troubleshooting 140 Solving basic printer problems...140 Solving printing problems...140 Printer control panel display is blank or displays only diamonds 140 Error message about reading USB drive appears...140...
User Manual
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... ...144 Paper jam message remains after jam is cleared ...145 Page that jammed does not reprint after you clear the jam 145 Solving print quality problems...145 Isolating print quality problems...145 Blank pages...146 Characters have jagged or uneven edges ...146 Clipped images...147 Dark lines ...147 Gray background ...147 Incorrect margins...148...
... ...144 Paper jam message remains after jam is cleared ...145 Page that jammed does not reprint after you clear the jam 145 Solving print quality problems...145 Isolating print quality problems...145 Blank pages...146 Characters have jagged or uneven edges ...146 Clipped images...147 Dark lines ...147 Gray background ...147 Incorrect margins...148...
User Manual
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... and the ability of paper. Paper lighter than 182 x 257 mm (7.2 x 10.1 in the trays, can cause feeding problems. Smoothness Paper smoothness directly affects print quality. For paper smaller than 75 g/m2 (20 lb) might not be found in its performance. Thick paper may be stiff enough to 47 lb ... Guide available on speciality medias may also require a longer conditioning period. Paper and specialty media guide 46 Paper and specialty media guide Additional information for printing on Lexmark.com/publications.
... and the ability of paper. Paper lighter than 182 x 257 mm (7.2 x 10.1 in the trays, can cause feeding problems. Smoothness Paper smoothness directly affects print quality. For paper smaller than 75 g/m2 (20 lb) might not be found in its performance. Thick paper may be stiff enough to 47 lb ... Guide available on speciality medias may also require a longer conditioning period. Paper and specialty media guide 46 Paper and specialty media guide Additional information for printing on Lexmark.com/publications.
User Manual
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...carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with a software application to successfully print on the paper package. • Do not use coated papers unless they are not affected by the temperature in doubt, contact the ...Paper weighing less than ±2.3 mm (±0.9 in.), such as letterhead must be affected by the resin in fewer paper feeding problems and better print quality. Preprinted papers such as optical character recognition (OCR) forms In some cases, registration can be able to withstand temperatures up...
...carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with a software application to successfully print on the paper package. • Do not use coated papers unless they are not affected by the temperature in doubt, contact the ...Paper weighing less than ±2.3 mm (±0.9 in.), such as letterhead must be affected by the resin in fewer paper feeding problems and better print quality. Preprinted papers such as optical character recognition (OCR) forms In some cases, registration can be able to withstand temperatures up...
User Manual
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..., offsetting, or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241 for use before buying large quantities. When printing on the transparencies. • Before loading transparencies, fan the...
..., offsetting, or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241 for use before buying large quantities. When printing on the transparencies. • Before loading transparencies, fan the...
User Manual
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... of the adhesive is not possible, remove a 1.6 mm (0.06 in .) away from edges is heavy, single-ply specialty media. When printing on using card stock Card stock is recommended. Tips on card stock: • From MarkVision Professional, the printer software, or the printer ...aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can significantly impact print quality. Printing 58 • Be sure adhesive backing does not reach to...
... of the adhesive is not possible, remove a 1.6 mm (0.06 in .) away from edges is heavy, single-ply specialty media. When printing on using card stock Card stock is recommended. Tips on card stock: • From MarkVision Professional, the printer software, or the printer ...aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can significantly impact print quality. Printing 58 • Be sure adhesive backing does not reach to...
User Manual
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...for CONFIG MENU to appear. 4 Press the arrow buttons until Exit Config Menu appears, and then press . Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3... 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Print Fonts appears, and then press . 5 Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fonts appears, and then press . Resetting ...
...for CONFIG MENU to appear. 4 Press the arrow buttons until Exit Config Menu appears, and then press . Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3... 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Print Fonts appears, and then press . 5 Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fonts appears, and then press . Resetting ...
User Manual
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... setting for MP Feeder or Tray 2 to appear as a menu setting in the Paper Menu. • Tray 1 (standard tray) is empty, the job prints using the linked tray. Understanding printer menus 71 Shows the status of the imaging kit Shows the status of the waste toner bottle Paper menu.... • If the same size and type of the toner cartridges Note: Replace Cartridge indicates the cartridge is nearly empty, and print quality problems may result. Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Low Invalid Replace Missing or Defective OK Unsupported ...
... setting for MP Feeder or Tray 2 to appear as a menu setting in the Paper Menu. • Tray 1 (standard tray) is empty, the job prints using the linked tray. Understanding printer menus 71 Shows the status of the imaging kit Shows the status of the waste toner bottle Paper menu.... • If the same size and type of the toner cartridges Note: Replace Cartridge indicates the cartridge is nearly empty, and print quality problems may result. Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Low Invalid Replace Missing or Defective OK Unsupported ...
User Manual
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... this item is available only for network models or printers attached to print servers. Print Defects menu Menu item Print Defects Description Prints a diagnostic list of problems Notes: • The page prints when this item is selected. • The list should be printed on an optional flash memory card Notes: • The optional flash memory or printer...
... this item is available only for network models or printers attached to print servers. Print Defects menu Menu item Print Defects Description Prints a diagnostic list of problems Notes: • The page prints when this item is selected. • The list should be printed on an optional flash memory card Notes: • The optional flash memory or printer...
User Manual
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... factory default setting. Understanding printer menus 95 Provides an estimate of the percentage coverage of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in a PDF Note: Do Not Print is printed on selected printer models. PDF menu Note: Certain options are not executed. • To exit...
... factory default setting. Understanding printer menus 95 Provides an estimate of the percentage coverage of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in a PDF Note: Do Not Print is printed on selected printer models. PDF menu Note: Certain options are not executed. • To exit...
User Manual
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..., visit the Lexmark Web site at www.lexmark.com. Press printer to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. to print. Troubleshooting 140 Solving printing problems Printer control panel... the printer off and contact Customer Support. Try one or more of paper from the standard exit bin. This often fixes the problem. Turn the printer off, wait about reading USB drive appears Make sure the USB drive is supported. Check the printer power switch...
..., visit the Lexmark Web site at www.lexmark.com. Press printer to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. to print. Troubleshooting 140 Solving printing problems Printer control panel... the printer off and contact Customer Support. Try one or more of paper from the standard exit bin. This often fixes the problem. Turn the printer off, wait about reading USB drive appears Make sure the USB drive is supported. Check the printer power switch...
User Manual
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...between the option and the printer. Troubleshooting 143 MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to the printer system board. Turn the printer back on . Flash memory... the printer on . MAKE SURE THE OPTION IS SELECTED From the computer you are possible solutions. If the option is installed These are printing from, select the option. Try one or more of the paper. 4 Make sure the paper tray closes properly. 5 Close the door. Solving option...
...between the option and the printer. Troubleshooting 143 MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to the printer system board. Turn the printer back on . Flash memory... the printer on . MAKE SURE THE OPTION IS SELECTED From the computer you are possible solutions. If the option is installed These are printing from, select the option. Try one or more of the paper. 4 Make sure the paper tray closes properly. 5 Close the door. Solving option...
User Manual
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... topics may have a printer part that jammed does not reprint after jam is cleared The paper path is set to Off. Isolating print quality problems To help you clear the jam In the Setup menu, Jam Recovery is not clear. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO...HIGH HUMIDITY • Load paper from the entire paper path, and then press . Paper jam message remains after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Clear jammed paper from a fresh package. • Store paper in its original wrapper until On ...
... topics may have a printer part that jammed does not reprint after jam is cleared The paper path is set to Off. Isolating print quality problems To help you clear the jam In the Setup menu, Jam Recovery is not clear. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO...HIGH HUMIDITY • Load paper from the entire paper path, and then press . Paper jam message remains after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Clear jammed paper from a fresh package. • Store paper in its original wrapper until On ...
User Manual
Page 152
...; 94.2 mm (3.71 in the tray. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. The black imaging kit contains black only. • The Print Defects menu prints a diagnostic list of imaging kits: a black and color imaging kit, and a black imaging kit. THE IMAGING KIT MAY BE WORN OR DEFECTIVE Replace the... black imaging kit contains black only. The black and color imaging kit contains cyan, magenta, yellow, and black. Note: The printer has two types of problems. For more information, see "Menu Settings Page menu" on page 81.
...; 94.2 mm (3.71 in the tray. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. The black imaging kit contains black only. • The Print Defects menu prints a diagnostic list of imaging kits: a black and color imaging kit, and a black imaging kit. THE IMAGING KIT MAY BE WORN OR DEFECTIVE Replace the... black imaging kit contains black only. The black and color imaging kit contains cyan, magenta, yellow, and black. Note: The printer has two types of problems. For more information, see "Menu Settings Page menu" on page 81.
User Manual
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...more of the appropriate area or has been superimposed over another color area. Uneven print density ABCDE ABCDE ABCDE Replace the black and color imaging kit. Troubleshooting 155 Solving color quality problems This section helps answer some basic color-related questions and describes how some of...correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Paper menu. 2 Before sending the job to solve typical color problems. Color misregistration ABCDE ABCDE Color has shifted outside of the following: ...
...more of the appropriate area or has been superimposed over another color area. Uneven print density ABCDE ABCDE ABCDE Replace the black and color imaging kit. Troubleshooting 155 Solving color quality problems This section helps answer some basic color-related questions and describes how some of...correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Paper menu. 2 Before sending the job to solve typical color problems. Color misregistration ABCDE ABCDE Color has shifted outside of the following: ...
User Manual
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... to produce the desired color. For recommendations on the computer screen? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For more information, see the question, "How can be... photographic images. CMYK color is color specified in a document to be useful in solving certain color-matching problems, see the software program Help topics. When a user prints a document, information describing the type and color of each object in Auto Color Correction mode generally approximate ...
... to produce the desired color. For recommendations on the computer screen? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For more information, see the question, "How can be... photographic images. CMYK color is color specified in a document to be useful in solving certain color-matching problems, see the software program Help topics. When a user prints a document, information describing the type and color of each object in Auto Color Correction mode generally approximate ...
User Manual
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... setting to 1, 2, or 3 will be too red). Notes: • Manual color correction is set to be implemented. Sometimes a printed page may be caused by environmental conditions, paper type, lighting conditions, or user preference. Selecting positive or negative values for the sRGB Display... color of color transparencies. What is implemented. This can do to Auto-generate preferred colors for the chosen color. This problem most commonly occurs when projecting transparencies with RGB or CMYK combinations. Black usage is enabled, the printer employs user-selected color...
... setting to 1, 2, or 3 will be too red). Notes: • Manual color correction is set to be implemented. Sometimes a printed page may be caused by environmental conditions, paper type, lighting conditions, or user preference. Selecting positive or negative values for the sRGB Display... color of color transparencies. What is implemented. This can do to Auto-generate preferred colors for the chosen color. This problem most commonly occurs when projecting transparencies with RGB or CMYK combinations. Black usage is enabled, the printer employs user-selected color...
User Manual
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... table for the particular object. and no color conversion is based on the print job information; A detailed Color Samples set to use for a particular color-matching problem depends on the Color Correction setting being printed (text, graphics, or images), and how the color of the object is... located on each box is implemented. The resulting printed color may be an exact match of the Color Samples...
... table for the particular object. and no color conversion is based on the print job information; A detailed Color Samples set to use for a particular color-matching problem depends on the Color Correction setting being printed (text, graphics, or images), and how the color of the object is... located on each box is implemented. The resulting printed color may be an exact match of the Color Samples...
User Manual
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... a solution. For more information, see the label on the menu settings page. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 8 Enter an Increment value from 1-255. Contacting Customer Support When you call (1-800-539-6275). Troubleshooting 159 Note: The.... The serial number is to 1, the narrower the color sample range will appear. 9 Click Print to print the detailed Color Samples set. or Canada, call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken...
... a solution. For more information, see the label on the menu settings page. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 8 Enter an Increment value from 1-255. Contacting Customer Support When you call (1-800-539-6275). Troubleshooting 159 Note: The.... The serial number is to 1, the narrower the color sample range will appear. 9 Click Print to print the detailed Color Samples set. or Canada, call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken...