Wireless Setup Guide
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... a network using MAC address filtering 14 Connecting to a wireless network using Windows 16 Installing the printer on a wireless network (Windows 16 Connecting to a wireless network using Macintosh 18 Installing the printer on a wireless network (Macintosh 18 Troubleshooting wireless setup 21 Connecting using a USB cable 32 USB setup and connection...32 Connecting using an...
... a network using MAC address filtering 14 Connecting to a wireless network using Windows 16 Installing the printer on a wireless network (Windows 16 Connecting to a wireless network using Macintosh 18 Installing the printer on a wireless network (Macintosh 18 Troubleshooting wireless setup 21 Connecting using a USB cable 32 USB setup and connection...32 Connecting using an...
Wireless Setup Guide
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...other wireless networks, and some Bluetooth devices. • The printer driver is correct. This information is within 100 feet (30 meters) of the wireless network. Troubleshooting wireless setup 21 Wireless troubleshooting checklist Before beginning to the User's Guide on the installation software... information on networking terms and concepts, refer to verify the SSID the printer is using WPA security). • The printer is very helpful when troubleshooting the network configuration of the printer, including the IP address and MAC address. Many devices can interfere with...
...other wireless networks, and some Bluetooth devices. • The printer driver is correct. This information is within 100 feet (30 meters) of the wireless network. Troubleshooting wireless setup 21 Wireless troubleshooting checklist Before beginning to the User's Guide on the installation software... information on networking terms and concepts, refer to verify the SSID the printer is using WPA security). • The printer is very helpful when troubleshooting the network configuration of the printer, including the IP address and MAC address. Many devices can interfere with...
Wireless Setup Guide
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... ROUTER) • See if you have access to see if you can try uninstalling and reinstalling the software. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER Although the possible distance between devices in 802.11b or 802.11g networks is generally 100-150 feet. MOVE YOUR... other computers or resources on printing a network setup page. Make sure the SSID the printer is not positioned too closely to find the network SSID, use one of your access point is using matches the wireless network SSID. These are not sure how to these devices. Troubleshooting wireless setup 22
... ROUTER) • See if you have access to see if you can try uninstalling and reinstalling the software. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER Although the possible distance between devices in 802.11b or 802.11g networks is generally 100-150 feet. MOVE YOUR... other computers or resources on printing a network setup page. Make sure the SSID the printer is not positioned too closely to find the network SSID, use one of your access point is using matches the wireless network SSID. These are not sure how to these devices. Troubleshooting wireless setup 22
Wireless Setup Guide
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... TCP/IP. b Click Network. or • Exactly 64 hexadecimal characters. DISCONNECT FROM VPN SESSION When you are connected to access the printer over your wireless access point is using Wireless Equivalent Privacy (WEP) security, the WEP key should be able to another selection where settings ... The "Router" entry is typically the wireless access point. 2 Type your VPN session and try printing again. If your wireless network. Troubleshooting wireless setup 24 The "Router" entry is typically the wireless access point. ASCII characters in a WEP key are stored. Note: If ...
... TCP/IP. b Click Network. or • Exactly 64 hexadecimal characters. DISCONNECT FROM VPN SESSION When you are connected to access the printer over your wireless access point is using Wireless Equivalent Privacy (WEP) security, the WEP key should be able to another selection where settings ... The "Router" entry is typically the wireless access point. 2 Type your VPN session and try printing again. If your wireless network. Troubleshooting wireless setup 24 The "Router" entry is typically the wireless access point. ASCII characters in a WEP key are stored. Note: If ...
Wireless Setup Guide
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...Private Network (VPN) You will not allow split tunneling due to issue a limited number of IP addresses, you must change this so that the printer can sometimes interfere with the USB connection. • Make sure the USB cable is correctly attached. 1 Attach the large, rectangular connector to ...does not allow users to communicate with the wireless network, or contact the person who set the wireless access point to security or technical concerns. Troubleshooting wireless setup 25 Try one . • Attach the cable directly to a VPN at the same time. Most VPNs allow you attach the ...
...Private Network (VPN) You will not allow split tunneling due to issue a limited number of IP addresses, you must change this so that the printer can sometimes interfere with the USB connection. • Make sure the USB cable is correctly attached. 1 Attach the large, rectangular connector to ...does not allow users to communicate with the wireless network, or contact the person who set the wireless access point to security or technical concerns. Troubleshooting wireless setup 25 Try one . • Attach the cable directly to a VPN at the same time. Most VPNs allow you attach the ...
Wireless Setup Guide
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... characters. Note: ASCII keys are letters, numbers, and symbols found on a keyboard. Troubleshooting wireless setup 26 ASCII characters are case-sensitive. ASCII characters in the network list because they do not broadcast their SSIDs. 1 Select I want to the printer. or • Exactly 64 hexadecimal characters. WEP key A valid WEP key must be... ENTERING KEY • Carefully retype the key. • Verify that the key has the correct number of characters and the right kind of networks during printer setup. Be sure to 63 ASCII characters.
... characters. Note: ASCII keys are letters, numbers, and symbols found on a keyboard. Troubleshooting wireless setup 26 ASCII characters are case-sensitive. ASCII characters in the network list because they do not broadcast their SSIDs. 1 Select I want to the printer. or • Exactly 64 hexadecimal characters. WEP key A valid WEP key must be... ENTERING KEY • Carefully retype the key. • Verify that the key has the correct number of characters and the right kind of networks during printer setup. Be sure to 63 ASCII characters.
Wireless Setup Guide
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...POINT • Move the printer and/or the computer closer to the access point. THERE IS RF (RADIO FREQUENCY) INTERFERENCE BETWEEN THE WIRELESS ACCESS POINT AND THE INSTALLING COMPUTER Limit the sources of the computer or the wireless network. Troubleshooting wireless setup 27 Note: ...The Wireless Setup Utility will be configured correctly for the remote network. THE PRINTER WILL BE MOVED TO A REMOTE NETWORK • It is selected) information. 4...
...POINT • Move the printer and/or the computer closer to the access point. THERE IS RF (RADIO FREQUENCY) INTERFERENCE BETWEEN THE WIRELESS ACCESS POINT AND THE INSTALLING COMPUTER Limit the sources of the computer or the wireless network. Troubleshooting wireless setup 27 Note: ...The Wireless Setup Utility will be configured correctly for the remote network. THE PRINTER WILL BE MOVED TO A REMOTE NETWORK • It is selected) information. 4...
Wireless Setup Guide
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... network to be so busy that the square end of the installation cable is plugged in to a functioning power strip or electrical outlet. Troubleshooting wireless setup 28 There is a problem with printer These are possible solutions. USB ports can be on the back or on , then the... cable. Wireless Setup Utility unable to communicate with the USB connection • Verify that the installation cable is attached to both the computer and the printer. • Verify that a new device is unable to send or receive information. • Adding another access point can help resolve this issue. ...
... network to be so busy that the square end of the installation cable is plugged in to a functioning power strip or electrical outlet. Troubleshooting wireless setup 28 There is a problem with printer These are possible solutions. USB ports can be on the back or on , then the... cable. Wireless Setup Utility unable to communicate with the USB connection • Verify that the installation cable is attached to both the computer and the printer. • Verify that a new device is unable to send or receive information. • Adding another access point can help resolve this issue. ...
Wireless Setup Guide
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..., restart the computer. Re-enable the firewall and continue to the firewall whitelist. Troubleshooting wireless setup 29 VERIFY THAT THE PRINTER IS READY • Check the status of the printer installed, verify that it . Insert the Software and Documentation CD and run the Wireless... Setup Utility again. VERIFY THAT THE CORRECT PORT OR PRINTER IS SELECTED • If you can print with the printer to troubleshoot. • Update any non-Microsoft firewall software on the computer, try temporarily disabling it is installed...
..., restart the computer. Re-enable the firewall and continue to the firewall whitelist. Troubleshooting wireless setup 29 VERIFY THAT THE PRINTER IS READY • Check the status of the printer installed, verify that it . Insert the Software and Documentation CD and run the Wireless... Setup Utility again. VERIFY THAT THE CORRECT PORT OR PRINTER IS SELECTED • If you can print with the printer to troubleshoot. • Update any non-Microsoft firewall software on the computer, try temporarily disabling it is installed...
Wireless Setup Guide
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Cannot print and there is working , but the printer will not print wirelessly, a firewall could be the problem. In Windows XP and earlier 1 Click Start. 2 Click All Programs or Programs Accessories Command Prompt. Troubleshooting wireless setup 30 Find the network SSID 1 Type the IP address ...do not know the IP address of the wireless access point, do this. • If programs request firewall access when you install the printer or try one of the wireless network. b Type ipconfig. Refer to the documentation that print to run. • Temporarily disable the ...
Cannot print and there is working , but the printer will not print wirelessly, a firewall could be the problem. In Windows XP and earlier 1 Click Start. 2 Click All Programs or Programs Accessories Command Prompt. Troubleshooting wireless setup 30 Find the network SSID 1 Type the IP address ...do not know the IP address of the wireless access point, do this. • If programs request firewall access when you install the printer or try one of the wireless network. b Type ipconfig. Refer to the documentation that print to run. • Temporarily disable the ...
Wireless Setup Guide
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Note: You may be prompted to connect the printer to the computer again using the installation cable as 192.168.1.1. 2 Type the user name and password for... Make sure you copy them down the SSID, security type, and the WEP key or WPA passphrase, if they are shown. Troubleshooting wireless setup 31 Note: If the Wireless Setup Utility is displayed. 5 Write down exactly, including any capital letters. Run the .... • In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Wireless Setup Utility.
Note: You may be prompted to connect the printer to the computer again using the installation cable as 192.168.1.1. 2 Type the user name and password for... Make sure you copy them down the SSID, security type, and the WEP key or WPA passphrase, if they are shown. Troubleshooting wireless setup 31 Note: If the Wireless Setup Utility is displayed. 5 Write down exactly, including any capital letters. Run the .... • In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Wireless Setup Utility.
Wireless Setup Guide
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... S selecting connection type 13 setting up the printer 5 local connection 32 setup, hardware 6 steps setting up printer 5 T troubleshooting wireless network 21 troubleshooting, wireless network printer does not show up in printer selection list during installation (Windows) 30 printer cannot connect to wireless network 22 U unable to communicate 28 USB 28 printer configuration 32 V Virtual Private Network 25 VPN...
... S selecting connection type 13 setting up the printer 5 local connection 32 setup, hardware 6 steps setting up printer 5 T troubleshooting wireless network 21 troubleshooting, wireless network printer does not show up in printer selection list during installation (Windows) 30 printer cannot connect to wireless network 22 U unable to communicate 28 USB 28 printer configuration 32 V Virtual Private Network 25 VPN...
User's Guide
Page 4
24x paper jam...124 250 paper jam...124 Troubleshooting 125 Understanding printer messages...125 Solving basic printer problems...131 Solving printing problems...131 Solving option problems...135 Solving paper feed problems...137 Solving print quality problems...138 Solving color quality problems...148 Contacting Customer Support...152 Notices 153 Product information...153 Edition notice...153 Power consumption...157 Index 167 Contents 4
24x paper jam...124 250 paper jam...124 Troubleshooting 125 Understanding printer messages...125 Solving basic printer problems...131 Solving printing problems...131 Solving option problems...135 Solving paper feed problems...137 Solving print quality problems...138 Solving color quality problems...148 Contacting Customer Support...152 Notices 153 Product information...153 Edition notice...153 Power consumption...157 Index 167 Contents 4
User's Guide
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... tasks. We've worked hard to view context-sensitive information. To get back on the Lexmark Web site at http://support.lexmark.com. After all, you for choosing this printer! User's Guide-The User's Guide is also available on track fast. Finding information about ...and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on our Web site. And if you looking for and maintaining the printer • Troubleshooting and solving problems Help using your needs. Click to make ...
... tasks. We've worked hard to view context-sensitive information. To get back on the Lexmark Web site at http://support.lexmark.com. After all, you for choosing this printer! User's Guide-The User's Guide is also available on track fast. Finding information about ...and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on our Web site. And if you looking for and maintaining the printer • Troubleshooting and solving problems Help using your needs. Click to make ...
User's Guide
Page 125
...and continue printing. • Press , and then press to cancel the print job. Insert Tray Insert the specified tray into the printer. Troubleshooting 125 Load with Try one or more of the following : • Load the specified paper to clear the message and continue printing.... • Press , and then press to cancel the print job. Troubleshooting Understanding printer messages Calibrating The printer is adjusting the color. Wait for the message to cancel printing. Load with Try one or more of the following :...
...and continue printing. • Press , and then press to cancel the print job. Insert Tray Insert the specified tray into the printer. Troubleshooting 125 Load with Try one or more of the following : • Load the specified paper to clear the message and continue printing.... • Press , and then press to cancel the print job. Troubleshooting Understanding printer messages Calibrating The printer is adjusting the color. Wait for the message to cancel printing. Load with Try one or more of the following :...
User's Guide
Page 126
... in the feeder, load a sheet, and then press to clear the message and continue printing. • Press to cancel the print job. The printer manually overrides the request, and then prints from an automatically selected tray. • Press , and then press to clear the message and continue printing....; Load the paper tray or other source with the correct paper type and size. • Press , and then press to cancel the print job. Troubleshooting 126 Load single sheet feeder with Try one or more of the following : • Load the manual feeder with the correct paper type and size...
... in the feeder, load a sheet, and then press to clear the message and continue printing. • Press to cancel the print job. The printer manually overrides the request, and then prints from an automatically selected tray. • Press , and then press to clear the message and continue printing....; Load the paper tray or other source with the correct paper type and size. • Press , and then press to cancel the print job. Troubleshooting 126 Load single sheet feeder with Try one or more of the following : • Load the manual feeder with the correct paper type and size...
User's Guide
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Unsupported USB hub, please remove Remove the unrecognized USB hub. Troubleshooting 127 If the message appears again, remove the cartridge, and ... toner cartridge, and then insert it until it clicks into place. • Turn the printer off, wait ten seconds, and then turn the printer on. • Replace the specified toner cartridge with a new one. 31.yy Defective Imaging... imaging kit, and then insert it until it clicks into place. • Turn the printer off, wait ten seconds, and then turn the printer on. • Replace the defective imaging kit with a new one. 31.yy Replace black...
Unsupported USB hub, please remove Remove the unrecognized USB hub. Troubleshooting 127 If the message appears again, remove the cartridge, and ... toner cartridge, and then insert it until it clicks into place. • Turn the printer off, wait ten seconds, and then turn the printer on. • Replace the specified toner cartridge with a new one. 31.yy Defective Imaging... imaging kit, and then insert it until it clicks into place. • Turn the printer off, wait ten seconds, and then turn the printer on. • Replace the defective imaging kit with a new one. 31.yy Replace black...
User's Guide
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...; Press the arrow buttons until Continue appears, and then press continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. to stop the defragment operation and 38 Memory full Try one or more of the following : • Press the arrow ...• For Windows users, check the Print Properties settings to make sure the paper is too short for the current print job. Troubleshooting 128 For Macintosh users, check the Print dialog settings to make sure the print job is correctly set to Universal, make sure the ...
...; Press the arrow buttons until Continue appears, and then press continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. to stop the defragment operation and 38 Memory full Try one or more of the following : • Press the arrow ...• For Windows users, check the Print Properties settings to make sure the paper is too short for the current print job. Troubleshooting 128 For Macintosh users, check the Print dialog settings to make sure the print job is correctly set to Universal, make sure the ...
User's Guide
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...If the error message remains, the flash memory may be defective and require replacing. 54 Standard software error The printer detects that a network port is turned on to reset the printer. • Upgrade (flash) the network firmware in flash memory. • Upgrade to a larger capacity ... the arrow buttons until Continue appears, and then press • Cancel the current print job. • Install additional printer memory. Troubleshooting 129 • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Press...
...If the error message remains, the flash memory may be defective and require replacing. 54 Standard software error The printer detects that a network port is turned on to reset the printer. • Upgrade (flash) the network firmware in flash memory. • Upgrade to a larger capacity ... the arrow buttons until Continue appears, and then press • Cancel the current print job. • Install additional printer memory. Troubleshooting 129 • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Press...
User's Guide
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Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at http://support.lexmark.com. Contact your system support person to make sure they are also available on the display before ... bin. Troubleshooting 132 MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the printer. If the status is supported. If Ready does not appear, turn the printer off and contact Customer Support. For more information, visit the Lexmark Web site at http://support.lexmark.com....
Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at http://support.lexmark.com. Contact your system support person to make sure they are also available on the display before ... bin. Troubleshooting 132 MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the printer. If the status is supported. If Ready does not appear, turn the printer off and contact Customer Support. For more information, visit the Lexmark Web site at http://support.lexmark.com....