Troubleshooting Guide
Page 1
Display is only available on the X342n. Note: Connecting over a network Make sure you are positioned correctly. • Make sure the recommended print side has the correct orientation when loading paper in ... connected to the computer through another device: 1 Disconnect the USB cable from the computer. 2 From the desktop, click Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the MFP. If the MFP is not functioning properly or a communications error message appears, you insert the CD: 1 Close all the way into the...
Display is only available on the X342n. Note: Connecting over a network Make sure you are positioned correctly. • Make sure the recommended print side has the correct orientation when loading paper in ... connected to the computer through another device: 1 Disconnect the USB cable from the computer. 2 From the desktop, click Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the MFP. If the MFP is not functioning properly or a communications error message appears, you insert the CD: 1 Close all the way into the...
Troubleshooting Guide
Page 2
...slot. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are against both sides of the envelope. Print quality troubleshooting Light or faded ... toner cartridge. • Install a new toner cartridge. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see "Removing and reinstalling the drivers software" on a level surface Paper does not feed • Make sure paper is...
...slot. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are against both sides of the envelope. Print quality troubleshooting Light or faded ... toner cartridge. • Install a new toner cartridge. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see "Removing and reinstalling the drivers software" on a level surface Paper does not feed • Make sure paper is...
Troubleshooting Guide
Page 4
...sure a check mark appears next to see the User's Guide. • Make sure the MFP is set as the default printer and is working correctly, connect it directly to which you ...Check the display. Scan was unsuccessful • Restart the computer. • Remove and reinstall the software. Fax troubleshooting Cannot send or receive a fax • Check the display. Handset - Disable ...; Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in the tray. If you want...
...sure a check mark appears next to see the User's Guide. • Make sure the MFP is set as the default printer and is working correctly, connect it directly to which you ...Check the display. Scan was unsuccessful • Restart the computer. • Remove and reinstall the software. Fax troubleshooting Cannot send or receive a fax • Check the display. Handset - Disable ...; Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in the tray. If you want...
User's Guide
Page 3
... for another language 10 Installing an additional paper tray 11 Getting the MFP ready to print and scan 12 Installing the software for USB attach 12 Installing the software for network attach (X342n only 13 Getting the MFP ready to fax 14 Connecting directly to a telephone wall jack 14 ...Connecting to a telephone 15 Getting the MFP ready to copy 16 Chapter 3: Learning about the MFP 17 Understanding the...
... for another language 10 Installing an additional paper tray 11 Getting the MFP ready to print and scan 12 Installing the software for USB attach 12 Installing the software for network attach (X342n only 13 Getting the MFP ready to fax 14 Connecting directly to a telephone wall jack 14 ...Connecting to a telephone 15 Getting the MFP ready to copy 16 Chapter 3: Learning about the MFP 17 Understanding the...
User's Guide
Page 7
... can find this document in the MFP box. Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the following resources: Setup sheet Description Where to find You can find this CD in the MFP box or on the software CD that came with the MFP. • Maintenance • Troubleshooting • Safety...
... can find this document in the MFP box. Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the following resources: Setup sheet Description Where to find You can find this CD in the MFP box or on the software CD that came with the MFP. • Maintenance • Troubleshooting • Safety...
User's Guide
Page 13
...work if the USB connection is created in the printers folder of the computer. Getting the MFP ready to access the My Computer icon. 2 Double-click the CD-ROM drive icon. 3 When the software installation screen appears, click Install or Install Now. 4 Follow the instructions on the screen. ...at a time. For Windows XP, click Start to print and scan 13 Installing the software for network attach (X342n only) You can be used . The Plug and Play screen appears, and a printer object is being used at www.lexmark.com. 1 Connect the ethernet cable, and turn on the printer. 1 2 2...
...work if the USB connection is created in the printers folder of the computer. Getting the MFP ready to access the My Computer icon. 2 Double-click the CD-ROM drive icon. 3 When the software installation screen appears, click Install or Install Now. 4 Follow the instructions on the screen. ...at a time. For Windows XP, click Start to print and scan 13 Installing the software for network attach (X342n only) You can be used . The Plug and Play screen appears, and a printer object is being used at www.lexmark.com. 1 Connect the ethernet cable, and turn on the printer. 1 2 2...
User's Guide
Page 84
.... Restart the computer. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set ...printer. 1 Click Start Æ Settings Æ Printers and Faxes or Printers. Remove and reinstall the software. For more information, see Installing a toner cartridge on page 72. Make sure the MFP is slow. Make sure the front cover is installed correctly. Minimize the number and size of graphics ...
.... Restart the computer. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set ...printer. 1 Click Start Æ Settings Æ Printers and Faxes or Printers. Remove and reinstall the software. For more information, see Installing a toner cartridge on page 72. Make sure the MFP is slow. Make sure the front cover is installed correctly. Minimize the number and size of graphics ...
User's Guide
Page 88
... Start Æ Settings Æ Printers and Faxes or Printers. For more information, see Removing and reinstalling the drivers software on page 54. Make sure the MFP is set as the default printer and is not on page 35. If you are printing a document, wait until ...and reinstall the software. For more information, see Error messages troubleshooting on the scanner glass. If you want to use . Restart the computer. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click...
... Start Æ Settings Æ Printers and Faxes or Printers. For more information, see Removing and reinstalling the drivers software on page 54. Make sure the MFP is set as the default printer and is not on page 35. If you are printing a document, wait until ...and reinstall the software. For more information, see Error messages troubleshooting on the scanner glass. If you want to use . Restart the computer. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click...