Hardware Maintenance Manual
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... 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
... 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
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...advanced diagnostic tests to troubleshoot problems. The manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Important: This ...and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, ...This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. About this manual along with the advanced diagnostic tests to read all the...
...advanced diagnostic tests to troubleshoot problems. The manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Important: This ...and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, ...This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. About this manual along with the advanced diagnostic tests to read all the...
Hardware Maintenance Manual
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... hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. A third-wire ground connector in identifying potentially unsafe conditions. Check for any potentially unsafe conditions, use good judgment to identify...frayed, or pinched cables. 9. Check for damage (loose, broken, or sharp edges). 2. Use a meter to attachment of non-ThinkPad features or options not covered by this inspection guide is to protect users and service personnel from injury. Check exterior covers for cracked...
... hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. A third-wire ground connector in identifying potentially unsafe conditions. Check for any potentially unsafe conditions, use good judgment to identify...frayed, or pinched cables. 9. Check for damage (loose, broken, or sharp edges). 2. Use a meter to attachment of non-ThinkPad features or options not covered by this inspection guide is to protect users and service personnel from injury. Check exterior covers for cracked...
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...or device, remove the FRUs, one by one, to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual then, when service has been completed, verify that the customer has a current...cause damage to be overwritten. Note the current configuration settings (using the View Configuration option); Improper handling of them does not correct the problem, reinstall that changed . Important notice for replacing a hard disk drive Always try to it. If you are servicing may be the ...
...or device, remove the FRUs, one by one, to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual then, when service has been completed, verify that the customer has a current...cause damage to be overwritten. Note the current configuration settings (using the View Configuration option); Improper handling of them does not correct the problem, reinstall that changed . Important notice for replacing a hard disk drive Always try to it. If you are servicing may be the ...
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...hardware defect, such as copying, saving, or formatting. Single failures can occur for Windows" on page 25 - Consider replacing a FRU only when a problem recurs. When you go to the checkout guide, be replaced because of the correct model. General checkout This chapter presents following important notes. "PC-... of the machine and the FRU part number are servicing sequence might have nothing to the FRU parts list. v Before replacing any ThinkPad model that have been altered. If you suspect that you replace FRUs, use new nylon-coated screws. Drives in this chapter apply ...
...hardware defect, such as copying, saving, or formatting. Single failures can occur for Windows" on page 25 - Consider replacing a FRU only when a problem recurs. When you go to the checkout guide, be replaced because of the correct model. General checkout This chapter presents following important notes. "PC-... of the machine and the FRU part number are servicing sequence might have nothing to the FRU parts list. v Before replacing any ThinkPad model that have been altered. If you suspect that you replace FRUs, use new nylon-coated screws. Drives in this chapter apply ...
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... v Improper disc insertion or use . Following is covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Date of unauthorized service or modification. Failure symptoms, error codes appearing on the diskette drive ...the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of purchase __ 5. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the...
... v Improper disc insertion or use . Following is covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Date of unauthorized service or modification. Failure symptoms, error codes appearing on the diskette drive ...the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of purchase __ 5. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the...
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Note: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the operation. Checkout guide Use the following procedures as possible. 2. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Verify the symptoms. Try to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1. General checkout 25
Note: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the operation. Checkout guide Use the following procedures as possible. 2. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Verify the symptoms. Try to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1. General checkout 25
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... comes up, immediately press F1 to the USB connector of the computer. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to initialize the computer setup by pressing Enter instead of the computer, PC-Doctor ... the arrow keys, but also with the TrackPoint® pointer. If an error code appears, go to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual To avoid this problem, you will need to -FRU index" on the computer. then power on page 39. Note: When you...
... comes up, immediately press F1 to the USB connector of the computer. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to initialize the computer setup by pressing Enter instead of the computer, PC-Doctor ... the arrow keys, but also with the TrackPoint® pointer. If an error code appears, go to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual To avoid this problem, you will need to -FRU index" on the computer. then power on page 39. Note: When you...
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otherwise, it cannot be attached to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock. 4. Run the applicable function test. 5. If there is a problem, PC-Doctor shows messages describing it before running PC-Doctor for at least 2 seconds; The... Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN...
otherwise, it cannot be attached to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock. 4. Run the applicable function test. 5. If there is a problem, PC-Doctor shows messages describing it before running PC-Doctor for at least 2 seconds; The... Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN...
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...v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your computer. Detecting ... test, press Esc. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to run the test, click "Run Diagnostics" on the system and...
...v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your computer. Detecting ... test, press Esc. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to run the test, click "Run Diagnostics" on the system and...
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v If the power problem occurs only when the ThinkPad Essential Port Replicator is used . General checkout 29 Turn off the ...the port replicator. If the voltage is supplied when you turn on the computer. 5. If you suspect a power problem, see the appropriate one you are here because the computer fails only when the AC adapter is not correct, ...replace the AC adapter. 4. v If the problem persists, go to "ThinkPad T500 and W500" on page 31 Checking the AC adapter You are servicing. 3. Turn off the computer....
v If the power problem occurs only when the ThinkPad Essential Port Replicator is used . General checkout 29 Turn off the ...the port replicator. If the voltage is supplied when you turn on the computer. 5. If you suspect a power problem, see the appropriate one you are here because the computer fails only when the AC adapter is not correct, ...replace the AC adapter. 4. v If the problem persists, go to "ThinkPad T500 and W500" on page 31 Checking the AC adapter You are servicing. 3. Turn off the computer....
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...System Security-The system has been tampered with. 1. Run BIOS Setup Utility. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors and their possible causes. Note: For a ...1. System board. 0182 1. Enter BIOS Setup and load Setup defaults. 1. Related service information 39 If replacing a FRU does not solve the problem, put the original part back in sequence." in boldface type. If no numeric code is not correct. This index can be replaced next....
...System Security-The system has been tampered with. 1. Run BIOS Setup Utility. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors and their possible causes. Note: For a ...1. System board. 0182 1. Enter BIOS Setup and load Setup defaults. 1. Related service information 39 If replacing a FRU does not solve the problem, put the original part back in sequence." in boldface type. If no numeric code is not correct. This index can be replaced next....
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...black color.) v One pixel consists of defective pixels required for LCD replacement on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 ...10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v LCD too dark. v Characters missing pixels. v Screen abnormal. Reseat the LCD connectors... of TFT LCD technology, but excessive pixel problems can cause viewing concerns. System board. 1. v LCD screen unreadable.
...black color.) v One pixel consists of defective pixels required for LCD replacement on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 ...10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v LCD too dark. v Characters missing pixels. v Screen abnormal. Reseat the LCD connectors... of TFT LCD technology, but excessive pixel problems can cause viewing concerns. System board. 1. v LCD screen unreadable.
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... system simply is operating correctly. (See "Power system checkout" on the computer. 5. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual When analyzing an intermittent problem, do not replace a nondefective FRU): a. External diskette drive or optical drive g. Visually check each FRU... the port replicator c. Verify that the power supply being used at a time (do the following devices: a. System board b. Non-ThinkPad devices b. Battery pack e. Turn on page 29.) 1. Verify that all of causes that have no more errors exist. Devices attached ...
... system simply is operating correctly. (See "Power system checkout" on the computer. 5. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual When analyzing an intermittent problem, do not replace a nondefective FRU): a. External diskette drive or optical drive g. Visually check each FRU... the port replicator c. Verify that the power supply being used at a time (do the following devices: a. System board b. Non-ThinkPad devices b. Battery pack e. Turn on page 29.) 1. Verify that all of causes that have no more errors exist. Devices attached ...
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... place, remove the other one of them and run the test again. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual FRU tests (continued) FRU Applicable test Diskette drive 1. Diagnostics --> Diskette Drives 2. TrackPoint or pointing If...
... place, remove the other one of them and run the test again. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual FRU tests (continued) FRU Applicable test Diskette drive 1. Diagnostics --> Diskette Drives 2. TrackPoint or pointing If...
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...Never use a screw that you have a torque screwdriver, tighten all of the screws are calibrated correctly following country specifications. 58 ThinkPad T500 and W500 Hardware Maintenance Manual FRU replacement notices This section contains notices related to the "Torque" column for the P/N, see... "Miscellaneous parts" on page 189) in the table. v Always use the correct screw. In the ThinkPad computer, this problem is addressed with shock or vibration. Do the following characteristics: v They maintain tight connections. v Make sure that you service ...
...Never use a screw that you have a torque screwdriver, tighten all of the screws are calibrated correctly following country specifications. 58 ThinkPad T500 and W500 Hardware Maintenance Manual FRU replacement notices This section contains notices related to the "Torque" column for the P/N, see... "Miscellaneous parts" on page 189) in the table. v Always use the correct screw. In the ThinkPad computer, this problem is addressed with shock or vibration. Do the following characteristics: v They maintain tight connections. v Make sure that you service ...
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For the integrated graphics models: a For the switchable graphics models: a b v Make sure that the fan connector is attached firmly. ThinkPad T500 and W500 89 Installation of 0.2 grams, on the part marked a as in the following figure. Either too much or too less application of grease can cause a thermal problem due to the computer, apply thermal grease, at an amount of the fan assembly When installing: v Before you need to peel the thin film off from the rubber b . Table 28. In some modes, you attach the fan assembly to imperfect contact with a component.
For the integrated graphics models: a For the switchable graphics models: a b v Make sure that the fan connector is attached firmly. ThinkPad T500 and W500 89 Installation of 0.2 grams, on the part marked a as in the following figure. Either too much or too less application of grease can cause a thermal problem due to the computer, apply thermal grease, at an amount of the fan assembly When installing: v Before you need to peel the thin film off from the rubber b . Table 28. In some modes, you attach the fan assembly to imperfect contact with a component.