TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
Page 17
... of its life. To check the operational charging, install a fully discharged battery or a battery that is more than 50% charged. Try to trickle charge the battery by attaching it is not correct, replace the battery. Open the Mmoery-slot cover. 3. The resistance must be 4 to remove the battery.) 4. Turn on , replace the battery. Turn off the computer, remove the battery, and let the battery return to the computer with the AC adapter. 4. ThinkPad 380Z 15
... of its life. To check the operational charging, install a fully discharged battery or a battery that is more than 50% charged. Try to trickle charge the battery by attaching it is not correct, replace the battery. Open the Mmoery-slot cover. 3. The resistance must be 4 to remove the battery.) 4. Turn on , replace the battery. Turn off the computer, remove the battery, and let the battery return to the computer with the AC adapter. 4. ThinkPad 380Z 15
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
Page 25
... original part back in the "FRU/Action" columns. Do not replace a nondefective FRU. If no codes are available, use narrative symptoms. If the symptom is not listed, go to "Undetermined Problems" on page 12. 2. System board ThinkPad 380Z 23 System board 110 (Planar parity.) 1. DIMM 3. Numeric Error Codes Symptom / Error FRU / Action in the ThinkPad notebook computers, see the manual for that device. In the following error codes, X can...
... original part back in the "FRU/Action" columns. Do not replace a nondefective FRU. If no codes are available, use narrative symptoms. If the symptom is not listed, go to "Undetermined Problems" on page 12. 2. System board ThinkPad 380Z 23 System board 110 (Planar parity.) 1. DIMM 3. Numeric Error Codes Symptom / Error FRU / Action in the ThinkPad notebook computers, see the manual for that device. In the following error codes, X can...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
Page 37
... turned off. Follow the instructions on a device; OK appears if the test passes and three lines of the icon. Use cable number 2 for the test. Enter the advanced diagnostic test. 2. The error log appears. 4. Reseat the device connectors. If needed, adjust the contrast control to run the tests in a repeated loop. Click on the screen. Press Esc to run the test. Checking the Installed Devices List...
... turned off. Follow the instructions on a device; OK appears if the test passes and three lines of the icon. Use cable number 2 for the test. Enter the advanced diagnostic test. 2. The error log appears. 4. Reseat the device connectors. If needed, adjust the contrast control to run the tests in a repeated loop. Click on the screen. Press Esc to run the test. Checking the Installed Devices List...
HMM ThinkPad 380XD,385XD (May 1998)
Page 58
... fails, replace the FRU shown by the test program. If needed, adjust the contrast control to select multiple devices. The loop option menu appears. If no device is defective. If the LED still does not turn on the port replicator. Follow the instructions on OK to the parallel port when the error is reseated, try using another slot for an external USB port on after the card is detected. Enter the...
... fails, replace the FRU shown by the test program. If needed, adjust the contrast control to select multiple devices. The loop option menu appears. If no device is defective. If the LED still does not turn on the port replicator. Follow the instructions on OK to the parallel port when the error is reseated, try using another slot for an external USB port on after the card is detected. Enter the...
TP 380Z User's Reference that was provided with the system in the box.
Page 129
... drive. Have the computer serviced. Make sure that the self-starting diskette is set. If it is rejected, reset the power-on password and supervisor password are set the values; An error window appears. 3. Note: If the power-on password is , press F1. If you need to set , do the following: 1. If it is set . If both the power-on password using Easy-Setup if you still have a problem, have the computer serviced...
... drive. Have the computer serviced. Make sure that the self-starting diskette is set. If it is rejected, reset the power-on password and supervisor password are set the values; An error window appears. 3. Note: If the power-on password is , press F1. If you need to set , do the following: 1. If it is set . If both the power-on password using Easy-Setup if you still have a problem, have the computer serviced...
TP 380Z User's Reference that was provided with the system in the box.
Page 130
Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Message The hard-disk-drive password prompt Action A hard-disk-drive password is not listed. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit A POST error prompt ERROR Select the Start icon and follow the instructions to test the computer. then select Start from the "Test" submenu and run the...
Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Message The hard-disk-drive password prompt Action A hard-disk-drive password is not listed. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit A POST error prompt ERROR Select the Start icon and follow the instructions to test the computer. then select Start from the "Test" submenu and run the...
TP 380Z User's Reference that was provided with the system in the box.
Page 141
... installed. The "PCMCIA Card Service Properties" window appears. 6. Note: SCSI cards can be inserted while you insert them at boot time. Refer to Plug and Play as follows: 1. Change the card driver to the manuals supplied with your computer; Click on PCMCIA Card Services. Network card: Make sure all settings in the "Modem Control" panel and in the Online User's Guide. The "PC Card Slots" window appears. 3. The "System Properties" window appears. 4. The "Update Device Driver Wizard" window...
... installed. The "PCMCIA Card Service Properties" window appears. 6. Note: SCSI cards can be inserted while you insert them at boot time. Refer to Plug and Play as follows: 1. Change the card driver to the manuals supplied with your computer; Click on PCMCIA Card Services. Network card: Make sure all settings in the "Modem Control" panel and in the Online User's Guide. The "PC Card Slots" window appears. 3. The "System Properties" window appears. 4. The "Update Device Driver Wizard" window...
TP 380Z User's Reference that was provided with the system in the box.
Page 190
...) upgrading 47 hard-disk-drive password 72 changing 78 forgetting 77 removing 78 setting 74 hibernation mode entering 13 problem 117 restrictions with PC Card 34 using CD-ROM drive with, for Windows 95 101 with HPFS format, for OS/2 102 with NTFS format, for Windows NT 101 I IBM Bulletin Board System 144 increasing storage capacity 47 infrared port enabling 94 problem 121 input problem 115 installing memory 42 PC Card 61 software 98 International Warranty Service Certificate 143 K keyboard See external keyboard keyboard function...
...) upgrading 47 hard-disk-drive password 72 changing 78 forgetting 77 removing 78 setting 74 hibernation mode entering 13 problem 117 restrictions with PC Card 34 using CD-ROM drive with, for Windows 95 101 with HPFS format, for OS/2 102 with NTFS format, for Windows NT 101 I IBM Bulletin Board System 144 increasing storage capacity 47 infrared port enabling 94 problem 121 input problem 115 installing memory 42 PC Card 61 software 98 International Warranty Service Certificate 143 K keyboard See external keyboard keyboard function...
TP 380Z User's Reference that was provided with the system in the box.
Page 192
... 33 software problem 131 Space Saver Keyboard, using 55 specifications 155 standby mode, entering 13 startup optimizing 21 sequence, setting 22 storage capacity, increasing 47 supervisor password 73 changing 80 forgetting 77 removing 80 setting 74 support line 147 ordering services 149 suspend mode entering 13 problem 117 restrictions with PC Card 61 using CD-ROM drive with, for Windows 95 101 system files, restoring 33 system-status indicator 7 problem 119 T telephone, help by 142 testing 133 ThinkPad Configuration...
... 33 software problem 131 Space Saver Keyboard, using 55 specifications 155 standby mode, entering 13 startup optimizing 21 sequence, setting 22 storage capacity, increasing 47 supervisor password 73 changing 80 forgetting 77 removing 80 setting 74 support line 147 ordering services 149 suspend mode entering 13 problem 117 restrictions with PC Card 61 using CD-ROM drive with, for Windows 95 101 system files, restoring 33 system-status indicator 7 problem 119 T telephone, help by 142 testing 133 ThinkPad Configuration...
User's Guide Supplement for TP 380XD, TP 385XD
Page 7
... book. Follow the instructions on Shut Down. You have finished installing the audio driver. 5 Installing the Audio Device Driver If you see the message "Windows 95 found an unknown device." For Windows 95 To install the audio support software for Windows 95: 1 Start Windows 95. 2 Insert the Audio Features Diskette for Windows 95 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\UNINSTAL and click on Uninstall Crystal Drivers. 6 Click on the screen. The setup...
... book. Follow the instructions on Shut Down. You have finished installing the audio driver. 5 Installing the Audio Device Driver If you see the message "Windows 95 found an unknown device." For Windows 95 To install the audio support software for Windows 95: 1 Start Windows 95. 2 Insert the Audio Features Diskette for Windows 95 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\UNINSTAL and click on Uninstall Crystal Drivers. 6 Click on the screen. The setup...
ThinkPad 385 User's Guide
Page 98
... on password. (The hard disk password screen does not appear.) 78 IBM ThinkPad 385 or 385D User's Guide When a hard disk password is stored in the nonvolatile memory of the computer. Note Using a hard disk password with a power-on password: You can use the resume function with the power-on the screen and reminds you turn on the computer, the hard disk password prompt appears on password at the same time. Enter the correct passwords. To use the hard disk password with a hard disk password, set , a preset...
... on password. (The hard disk password screen does not appear.) 78 IBM ThinkPad 385 or 385D User's Guide When a hard disk password is stored in the nonvolatile memory of the computer. Note Using a hard disk password with a power-on password: You can use the resume function with the power-on the screen and reminds you turn on the computer, the hard disk password prompt appears on password at the same time. Enter the correct passwords. To use the hard disk password with a hard disk password, set , a preset...
ThinkPad 385 User's Guide
Page 100
... in a safe place. When the hard disk password and the power-on password are different, or the power-on password has not been set a new hard disk password. then press Enter. Type the new password again to replace the hard disk drive with a new one, charging an additional fee. 80 IBM ThinkPad 385 or 385D User's Guide Use no way to reset your current hard disk password; If you need a power-on password, set it in "Removing a Power-On Password" on page 79. 3. Using a Hard Disk Password Changing a Hard Disk Password The procedure to change a hard disk password depends on...
... in a safe place. When the hard disk password and the power-on password are different, or the power-on password has not been set a new hard disk password. then press Enter. Type the new password again to replace the hard disk drive with a new one, charging an additional fee. 80 IBM ThinkPad 385 or 385D User's Guide Use no way to reset your current hard disk password; If you need a power-on password, set it in "Removing a Power-On Password" on page 79. 3. Using a Hard Disk Password Changing a Hard Disk Password The procedure to change a hard disk password depends on...
ThinkPad 385 User's Guide
Page 170
... serviced. The AC Adapter is connected to display the power-on again. 150 IBM ThinkPad 385 or 385D User's Guide If a power-on password is not set , press any key to the computer and the power cord is correctly adjusted. Then turn it on the computer is plugged into a working electrical outlet. Verify that the brightness control on again, and listen for installation instructions). The screen is blank and there is turned...
... serviced. The AC Adapter is connected to display the power-on again. 150 IBM ThinkPad 385 or 385D User's Guide If a power-on password is not set , press any key to the computer and the power cord is correctly adjusted. Then turn it on the computer is plugged into a working electrical outlet. Verify that the brightness control on again, and listen for installation instructions). The screen is blank and there is turned...
ThinkPad 385 User's Guide
Page 181
... does not work correctly. Contact your PC Card does not support PCMCIA Release 2.0, 2.01, or 2.10, you must have the proper client device driver for your PC Card. Troubleshooting PC Card Problems Problem PC Card support software does not recognize your PC Card, if any. The PC Card is recognized by following the diagnostic instructions for the card. The resources for the PC Card match the settings in the...
... does not work correctly. Contact your PC Card does not support PCMCIA Release 2.0, 2.01, or 2.10, you must have the proper client device driver for your PC Card. Troubleshooting PC Card Problems Problem PC Card support software does not recognize your PC Card, if any. The PC Card is recognized by following the diagnostic instructions for the card. The resources for the PC Card match the settings in the...
ThinkPad 385 User's Guide
Page 242
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-143 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 385 or 385D User's Guide
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-143 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 385 or 385D User's Guide
User's Guide for TP 380XD, TP 385XD
Page 160
... Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit Select the Start icon and follow the instructions to use the computer (see page 113). If you cannot complete the test, have the computer serviced. An error window appears. 3. The system reboots. If you still have a problem, have the computer serviced. The password prompt appears after the error code. 2. Type the correct password and press Enter...
... Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit Select the Start icon and follow the instructions to use the computer (see page 113). If you cannot complete the test, have the computer serviced. An error window appears. 3. The system reboots. If you still have a problem, have the computer serviced. The password prompt appears after the error code. 2. Type the correct password and press Enter...
ThinkPad 380 and 380D User's Guide
Page 170
... the power switch is turned off ; then turn it on page 155. The AC Adapter is connected to "External Monitor Problems" on again, and listen for installation instructions). Note: If you are using an external monitor, go to the computer and the power cord is plugged into a working electrical outlet. Have the computer serviced. button) are correct and the screen remains blank, have the computer serviced. Troubleshooting LCD Blank or Power-On Problems Problem The screen...
... the power switch is turned off ; then turn it on page 155. The AC Adapter is connected to "External Monitor Problems" on again, and listen for installation instructions). Note: If you are using an external monitor, go to the computer and the power cord is plugged into a working electrical outlet. Have the computer serviced. button) are correct and the screen remains blank, have the computer serviced. Troubleshooting LCD Blank or Power-On Problems Problem The screen...
ThinkPad 380 and 380D User's Guide
Page 181
... working by PC Card support software, but it . The PC Card is shown. Refer to "Checking the Allocated Resources for the card. If you are using a network card, check the I /O port address, and IRQ level. The PC Card is shown as "Ready" or "Configured," but the "Not Ready" or "Not Configured" message is recognized by following the diagnostic instructions for other system devices. Troubleshooting PC Card Problems Problem PC Card support software...
... working by PC Card support software, but it . The PC Card is shown. Refer to "Checking the Allocated Resources for the card. If you are using a network card, check the I /O port address, and IRQ level. The PC Card is shown as "Ready" or "Configured," but the "Not Ready" or "Not Configured" message is recognized by following the diagnostic instructions for other system devices. Troubleshooting PC Card Problems Problem PC Card support software...
ThinkPad 380 and 380D User's Guide
Page 242
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-144 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 380 or 380D User's Guide
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-144 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 380 or 380D User's Guide
Flyer that shipped with the ThinkPad 390/E, i Series 1400, 380Z, 560Z, 600/E, and 770X systems that explains the purpose of the
Page 1
... restrictions set forth in GSA ADP Schedule Contract with your CD-ROM drive and follow the instructions on the screen. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Microsoft Corporation. Note to restricted rights-Use, duplication, or disclosure is included with IBM Corp. Government Users-Documentation related to U.S. To update your Internet Explorer...
... restrictions set forth in GSA ADP Schedule Contract with your CD-ROM drive and follow the instructions on the screen. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Microsoft Corporation. Note to restricted rights-Use, duplication, or disclosure is included with IBM Corp. Government Users-Documentation related to U.S. To update your Internet Explorer...