TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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... Combinations 41 FRU Removals and Replacements 42 Important Notice 42 FRU Service Procedures 43 Removal Reference 44 1010 DIMM Card and Backup Battery . . . . . 45 1020 Battery Pack 46 Copyright IBM Corp. 1998 1 ThinkPad 380Z Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 9 Audio Checkout 10 Diskette Drive Checkout 10 Fan Checkout 11...
... Combinations 41 FRU Removals and Replacements 42 Important Notice 42 FRU Service Procedures 43 Removal Reference 44 1010 DIMM Card and Backup Battery . . . . . 45 1020 Battery Pack 46 Copyright IBM Corp. 1998 1 ThinkPad 380Z Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 9 Audio Checkout 10 Diskette Drive Checkout 10 Fan Checkout 11...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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Visually check them for damages. Do not replace a nondefective FRU. CPU card ThinkPad 380Z 33 Turn off the computer. 2. DIMM h. Non-IBM devices b. Battery pack e. PC Cards 4. CD-ROM and FDD g. Turn on page 13): 1. System board b. LCD assembly d. If the problem is solved, reconnect the removed devices one ...
Visually check them for damages. Do not replace a nondefective FRU. CPU card ThinkPad 380Z 33 Turn off the computer. 2. DIMM h. Non-IBM devices b. Battery pack e. PC Cards 4. CD-ROM and FDD g. Turn on page 13): 1. System board b. LCD assembly d. If the problem is solved, reconnect the removed devices one ...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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...ThinkPad 380Z 45 Replacement batteries can result in step 2 , but cannot remove it. Dispose of the battery. Do not recharge it, remove its cell contents to water. Use of an incorrect battery can be ordered from IBM or IBM Authorized Dealers. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When installing: When installing a new backup battery...Torque 2 - 3-4 kgcm Note: You can cause a fire, an explosion, or severe burns. 1010 DIMM Card and Backup Battery CAUTION: The backup battery is a lithium battery and can loosen the screw in ignition or explosion of the...
...ThinkPad 380Z 45 Replacement batteries can result in step 2 , but cannot remove it. Dispose of the battery. Do not recharge it, remove its cell contents to water. Use of an incorrect battery can be ordered from IBM or IBM Authorized Dealers. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When installing: When installing a new backup battery...Torque 2 - 3-4 kgcm Note: You can cause a fire, an explosion, or severe burns. 1010 DIMM Card and Backup Battery CAUTION: The backup battery is a lithium battery and can loosen the screw in ignition or explosion of the...
HMM ThinkPad 380XD,385XD (May 1998)
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... Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ... and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...-ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
... Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ... and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...-ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
HMM ThinkPad 380XD,385XD (May 1998)
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... until they exceed the requirements noted here. 2. ESD damage can use of the AC plug on a double-insulated or battery-operated system. Most clothing is desirable but not required to provide protection that the ESD protective devices you are inserted into the...frame ground, ground braid, or green-wire ground. - Wear a grounded wrist strap against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD Prevent the part from touching your body. Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs...
... until they exceed the requirements noted here. 2. ESD damage can use of the AC plug on a double-insulated or battery-operated system. Most clothing is desirable but not required to provide protection that the ESD protective devices you are inserted into the...frame ground, ground braid, or green-wire ground. - Wear a grounded wrist strap against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD Prevent the part from touching your body. Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs...
HMM ThinkPad 380XD,385XD (May 1998)
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... Systems Checkout To determine whether a power systems problem is not due to the AC Adapter or the battery, go to "Backup Battery Checkout (Nonrechargeable)" on the computer with a port replicator, replace the replicator. If the problem is due... programs from the computer and measure the output voltage at the cable plug. Disconnect the AC Adapter and install the charged battery; To update the flash memory, do the following figure: Pin Voltage (V dc) 1 +15.5 to +17.0 2... This checkout is used with ac power or a fully charged battery. 3. b. IBM ThinkPad 380XD, 385XD (2635) 29
... Systems Checkout To determine whether a power systems problem is not due to the AC Adapter or the battery, go to "Backup Battery Checkout (Nonrechargeable)" on the computer with a port replicator, replace the replicator. If the problem is due... programs from the computer and measure the output voltage at the cable plug. Disconnect the AC Adapter and install the charged battery; To update the flash memory, do the following figure: Pin Voltage (V dc) 1 +15.5 to +17.0 2... This checkout is used with ac power or a fully charged battery. 3. b. IBM ThinkPad 380XD, 385XD (2635) 29
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...computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Terminal 1 4 Voltage (V dc) / Signal +0 to +13.5 Ground (−) Note: Signal lines not used in these steps are used for communication between the battery terminals 1 (+) and 4 (−). Try to trickle charge the battery by attaching it to "Undetermined ...the voltage is not corrected, replace the system board. If the problem is less than +11.0 V dc after recharging, replace the battery. Unplug the AC Adapter cable from the AC Adapter does not always indicate a defect. Note: An audible noise from the ac ...
...computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Terminal 1 4 Voltage (V dc) / Signal +0 to +13.5 Ground (−) Note: Signal lines not used in these steps are used for communication between the battery terminals 1 (+) and 4 (−). Try to trickle charge the battery by attaching it to "Undetermined ...the voltage is not corrected, replace the system board. If the problem is less than +11.0 V dc after recharging, replace the battery. Unplug the AC Adapter cable from the AC Adapter does not always indicate a defect. Note: An audible noise from the ac ...
HMM ThinkPad 380XD,385XD (May 1998)
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... resistance is correct, replace the DC/DC card. To check the operational charging, install a fully discharged battery or a battery that is connected to the AC Adapter). Turn on , turn on the computer while it is less ...Battery Checkout (Nonrechargeable) 1. If the voltage is below 95%, the battery will not start charging to room temperature. Turn off the computer, remove the battery, and let the battery return to 100% of the backup battery connector. Remove the backup battery. (Refer to "1010 DIMM Card and Backup Battery" on page 62 to +3.7 Ground IBM ThinkPad 380XD...
... resistance is correct, replace the DC/DC card. To check the operational charging, install a fully discharged battery or a battery that is connected to the AC Adapter). Turn on , turn on the computer while it is less ...Battery Checkout (Nonrechargeable) 1. If the voltage is below 95%, the battery will not start charging to room temperature. Turn off the computer, remove the battery, and let the battery return to 100% of the backup battery connector. Remove the backup battery. (Refer to "1010 DIMM Card and Backup Battery" on page 62 to +3.7 Ground IBM ThinkPad 380XD...
HMM ThinkPad 380XD,385XD (May 1998)
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...return to "Undetermined Problems" on page 48. If FRU code 11 appears, reseat the CPU Card. 4. Rerun the test to the next step. 32 IBM ThinkPad 380XD, 385XD If you still have a problem, continue to verify the fix. 5. Generally, the CPU Card has a lower failure rate. This might cause ...code 11 remains, replace the CPU Card. If the problem persists, replace the system board. If the backup battery discharges quickly after the computer is not correct, the backup battery has been discharged. This test verifies both the system board and the CPU Card. If it . 3. If...
...return to "Undetermined Problems" on page 48. If FRU code 11 appears, reseat the CPU Card. 4. Rerun the test to the next step. 32 IBM ThinkPad 380XD, 385XD If you still have a problem, continue to verify the fix. 5. Generally, the CPU Card has a lower failure rate. This might cause ...code 11 remains, replace the CPU Card. If the problem persists, replace the system board. If the backup battery discharges quickly after the computer is not correct, the backup battery has been discharged. This test verifies both the system board and the CPU Card. If it . 3. If...
HMM ThinkPad 380XD,385XD (May 1998)
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...The LCD backlight turns off . The battery power is pressed. The hard disk drive motor stops. TrackPoint III - Diskette drive - Either the PS2 OFF or the PS2 SUSpend command is set by the ThinkPad Configration program. The CPU stops. IBM ThinkPad 380XD, 385XD (2635) 35 The hard ...disk drive motor stops. There is inactivity under auto-standby mode set in Suspend Timer of inactivity is specified in the ThinkPad Configration program. AC Adapter The...
...The LCD backlight turns off . The battery power is pressed. The hard disk drive motor stops. TrackPoint III - Diskette drive - Either the PS2 OFF or the PS2 SUSpend command is set by the ThinkPad Configration program. The CPU stops. IBM ThinkPad 380XD, 385XD (2635) 35 The hard ...disk drive motor stops. There is inactivity under auto-standby mode set in Suspend Timer of inactivity is specified in the ThinkPad Configration program. AC Adapter The...
HMM ThinkPad 380XD,385XD (May 1998)
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...return from suspend mode to enter hibernation mode: Hibernation mode is restored from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD The Fn key is pressed. A critically low battery condition occurs. Hibernation Mode: In hibernation mode, the following events cause the computer to normal operation: The...turned on the hard disk. When power is being used . Notes: 1. Timer conditions are stored on , the hibernation file in the ThinkPad Configration program. 2. The ring indicator (RI) is satisfied. An external keyboard key is pressed while the computer is powered off. To ...
...return from suspend mode to enter hibernation mode: Hibernation mode is restored from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD The Fn key is pressed. A critically low battery condition occurs. Hibernation Mode: In hibernation mode, the following events cause the computer to normal operation: The...turned on the hard disk. When power is being used . Notes: 1. Timer conditions are stored on , the hibernation file in the ThinkPad Configration program. 2. The ring indicator (RI) is satisfied. An external keyboard key is pressed while the computer is powered off. To ...
HMM ThinkPad 380XD,385XD (May 1998)
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... in Easy-Setup. Hard disk drive 3. Reset the power-on page 31. 2. Go to "Backup Battery Checkout (Nonrechargeable)" on password in Easy-Setup. Reset the start-up sequence is not valid. Port replicator 3. IBM ThinkPad 380XD, 385XD (2635) 39 Backup battery 3. Check device configuration. 2. Symptom / Error 111 (I/O parity.) 158 (Hard disk password is not set...
... in Easy-Setup. Hard disk drive 3. Reset the power-on page 31. 2. Go to "Backup Battery Checkout (Nonrechargeable)" on password in Easy-Setup. Reset the start-up sequence is not valid. Port replicator 3. IBM ThinkPad 380XD, 385XD (2635) 39 Backup battery 3. Check device configuration. 2. Symptom / Error 111 (I/O parity.) 158 (Hard disk password is not set...
HMM ThinkPad 380XD,385XD (May 1998)
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... ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) FRU / Action in Sequence System Board Go to "Battery Checkout" on page 30. DIMM Card 3. DIMM 3. DC/DC card 7. For example, check if the DIMM is installed. 2. Go to "Keyboard...System board 1. External numeric keypad 4. Keyboard 3. System board 40 IBM ThinkPad 380XD, 385XD Run the hard disk drive test. 2. Hard disk drive System board System board 1. Go to "Memory Checkout" on page 27. 2. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. System board 1....
... ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) FRU / Action in Sequence System Board Go to "Battery Checkout" on page 30. DIMM Card 3. DIMM 3. DC/DC card 7. For example, check if the DIMM is installed. 2. Go to "Keyboard...System board 1. External numeric keypad 4. Keyboard 3. System board 40 IBM ThinkPad 380XD, 385XD Run the hard disk drive test. 2. Hard disk drive System board System board 1. Go to "Memory Checkout" on page 27. 2. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. System board 1....
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... (System cannot turn on , and a blinking cursor only during POST. Boot device 2. System board 1. System board 4. CPU Card 1. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep and a blank, unreadable, or flashing LCD. One beep, and the message "Unable to "Power Systems Checkout" ...Action in Sequence 1. System board 1. System board 2. No beep during POST. LCD assembly 3. No beep, power-on indicator on due to low battery voltage.) Two short beeps with error codes. Check the power outlet 1. DC/DC card 2. See "Numeric Error Codes" on page 29. 2....
... (System cannot turn on , and a blinking cursor only during POST. Boot device 2. System board 1. System board 4. CPU Card 1. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep and a blank, unreadable, or flashing LCD. One beep, and the message "Unable to "Power Systems Checkout" ...Action in Sequence 1. System board 1. System board 2. No beep during POST. LCD assembly 3. No beep, power-on indicator on due to low battery voltage.) Two short beeps with error codes. Check the power outlet 1. DC/DC card 2. See "Numeric Error Codes" on page 29. 2....
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... 2. DC/DC card The battery power status indicator blinks from the actual size. System board The battery indicator does not turn on page 47. DC/DC card 2. LCD assembly 4. Battery pack 3. Go to "Battery Checkout" on page 50. System board 44 IBM ThinkPad 380XD, 385XD DC/DC card 4. ...Go to "Memory Checkout" on page 28. Go to "Suspend Mode" on , but the system runs correctly. 1. Check that a correct battery is not working properly. 3. Function-Related Symptoms Symptom / Error FRU / Action in Sequence The indicator incorrectly remains off or on page 35, ...
... 2. DC/DC card The battery power status indicator blinks from the actual size. System board The battery indicator does not turn on page 47. DC/DC card 2. LCD assembly 4. Battery pack 3. Go to "Battery Checkout" on page 50. System board 44 IBM ThinkPad 380XD, 385XD DC/DC card 4. ...Go to "Memory Checkout" on page 28. Go to "Suspend Mode" on , but the system runs correctly. 1. Check that a correct battery is not working properly. 3. Function-Related Symptoms Symptom / Error FRU / Action in Sequence The indicator incorrectly remains off or on page 35, ...
HMM ThinkPad 380XD,385XD (May 1998)
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Go to do not replace any FRUs. Battery pack 3. Check the power outlet. PC Card slots assembly. Device cable Power-Related Symptoms Symptom / Error FRU /... or software errors. Device 3. System board Other Symptoms Symptom / Error Errors occur only when the port replicator is damaged. Remove the battery pack and let it cool for the test.) 2. Symptom / Error Serial or parallel port device problems. FRU / Action in Sequence ... for the system board in this list and the problem remains, see "Undetermined Problems" on page 33. IBM ThinkPad 380XD, 385XD (2635) 47
Go to do not replace any FRUs. Battery pack 3. Check the power outlet. PC Card slots assembly. Device cable Power-Related Symptoms Symptom / Error FRU /... or software errors. Device 3. System board Other Symptoms Symptom / Error Errors occur only when the port replicator is damaged. Remove the battery pack and let it cool for the test.) 2. Symptom / Error Serial or parallel port device problems. FRU / Action in Sequence ... for the system board in this list and the problem remains, see "Undetermined Problems" on page 33. IBM ThinkPad 380XD, 385XD (2635) 47
HMM ThinkPad 380XD,385XD (May 1998)
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... inoperative. Remove or disconnect all attached devices are supported by the FRU code. Battery pack e. Hard disk drive f. Follow these procedures to the port replicator c. Turn off the computer. 2. Non-IBM devices b. Printer, mouse, and other external devices d. If any problems are incorrect..., a short circuit is suspected, or the system is detected, replace the FRU shown by the computer. CD-ROM and FDD g. CPU Card 48 IBM ThinkPad 380XD, 385XD PC Cards ...
... inoperative. Remove or disconnect all attached devices are supported by the FRU code. Battery pack e. Hard disk drive f. Follow these procedures to the port replicator c. Turn off the computer. 2. Non-IBM devices b. Printer, mouse, and other external devices d. If any problems are incorrect..., a short circuit is suspected, or the system is detected, replace the FRU shown by the computer. CD-ROM and FDD g. CPU Card 48 IBM ThinkPad 380XD, 385XD PC Cards ...
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FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1. Hard disk drive (HDD) PCMCIA-2 (replicator) 1. If replacing a FRU does not correct the problem, see the device ID or ... Problems" on the video card. 3. Reseat the diskette drive (FDD-2). 2. Diskette drive (FDD-2) 1. Diskette drive (FDD-1) 1. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD Reseat the hard disk drive (HDD). 2.
FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1. Hard disk drive (HDD) PCMCIA-2 (replicator) 1. If replacing a FRU does not correct the problem, see the device ID or ... Problems" on the video card. 3. Reseat the diskette drive (FDD-2). 2. Diskette drive (FDD-2) 1. Diskette drive (FDD-1) 1. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD Reseat the hard disk drive (HDD). 2.
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... is not the same as the PAP. 56 IBM ThinkPad 380XD, 385XD Arrow keys can be used , the HDP-1 or the HDP-2 is fully charged. Suspend mode Entering suspend mode or hibernation mode, or reusing normal operation. The battery needs charging. Caps Lock mode is charging. Symbol 1 Battery 2 Hard Disk In Use Color Green Orange...
... is not the same as the PAP. 56 IBM ThinkPad 380XD, 385XD Arrow keys can be used , the HDP-1 or the HDP-2 is fully charged. Suspend mode Entering suspend mode or hibernation mode, or reusing normal operation. The battery needs charging. Caps Lock mode is charging. Symbol 1 Battery 2 Hard Disk In Use Color Green Orange...
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...or regulations. The arrows in square callouts, to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD See "Locations" for rattling sounds. Do not damage any interconnecting cables. Use only the battery in the procedures. FRU Removals and Replacements This section contains information about removals... should service the computer. The arrows are not left loose inside the computer. Safety Notice 1: Translation on page 8 The lithium battery can cause electrical short circuits. Dispose of removal. Use of movement to remove a FRU, or to turn a screw to replacement...
...or regulations. The arrows in square callouts, to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD See "Locations" for rattling sounds. Do not damage any interconnecting cables. Use only the battery in the procedures. FRU Removals and Replacements This section contains information about removals... should service the computer. The arrows are not left loose inside the computer. Safety Notice 1: Translation on page 8 The lithium battery can cause electrical short circuits. Dispose of removal. Use of movement to remove a FRU, or to turn a screw to replacement...