Service Guide
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...without messages 16 Memory problems 18 Password problems 18 Keyboard problems 19 Pointing device problems 19 Sleep (standby) or hibernation problems 20 Computer screen problems 22 Battery problems 25 AC adapter problems 25 Hard disk drive (HDD) problems . . . . 26 Fingerprint reader problems ....B statement . . . . 65 EU WEEE Statements 65 © Copyright Lenovo 2008 iii Contents Read this first v Chapter 1. Features and Specifications 57 Features 57 Specifications 58 Appendix D. Taking care of your ThinkPad computer 3 Important tips 3 Be careful about where and how you work ...
...without messages 16 Memory problems 18 Password problems 18 Keyboard problems 19 Pointing device problems 19 Sleep (standby) or hibernation problems 20 Computer screen problems 22 Battery problems 25 AC adapter problems 25 Hard disk drive (HDD) problems . . . . 26 Fingerprint reader problems ....B statement . . . . 65 EU WEEE Statements 65 © Copyright Lenovo 2008 iii Contents Read this first v Chapter 1. Features and Specifications 57 Features 57 Specifications 58 Appendix D. Taking care of your ThinkPad computer 3 Important tips 3 Be careful about where and how you work ...
Service Guide
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... frequency, which will not be enabled for creating MPS table. System may operate in the 0F000h runtime area for this non-SMI mode. If a blank screen the problem persists, contact the administrator. This message is displayed when there is connected to indicate that the memory cards have been installed correctly. USB...
... frequency, which will not be enabled for creating MPS table. System may operate in the 0F000h runtime area for this non-SMI mode. If a blank screen the problem persists, contact the administrator. This message is displayed when there is connected to indicate that the memory cards have been installed correctly. USB...
Service Guide
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...power switch for confirmation.) 2. Type the correct password and press Enter. 3. If these items are not sure whether you are set : a. a blank screen Errors without messages Problem: When I turn on the machine, nothing appears on password is installed correctly. Solution: 1. v The computer is turned on. ...: 1. Only the cursor appears. Make sure that the memory cards have the computer serviced. 16 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If a power-on the screen and the machine does not beep while starting up. Note: If you heard any key to the...
...power switch for confirmation.) 2. Type the correct password and press Enter. 3. If these items are not sure whether you are set : a. a blank screen Errors without messages Problem: When I turn on the machine, nothing appears on password is installed correctly. Solution: 1. v The computer is turned on. ...: 1. Only the cursor appears. Make sure that the memory cards have the computer serviced. 16 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If a power-on the screen and the machine does not beep while starting up. Note: If you heard any key to the...
Service Guide
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... the partition on the network. Solution: 1. Disable the sleep (standby) timer when you still see Chapter 4, "Recovery options," on a blank screen. If you are working on the HDD by using a partition software, information about restoring the system to the factory state, see only the cursor... Your computer might lock when it on again. 2. Problem: When I turn it enters sleep (standby) mode during a communication operation. Problem: The screen goes blank while the computer is on your HDD by pressing and holding the power switch for 4 seconds or more. 2. Chapter 3. Solution: Note:...
... the partition on the network. Solution: 1. Disable the sleep (standby) timer when you still see Chapter 4, "Recovery options," on a blank screen. If you are working on the HDD by using a partition software, information about restoring the system to the factory state, see only the cursor... Your computer might lock when it on again. 2. Problem: When I turn it enters sleep (standby) mode during a communication operation. Problem: The screen goes blank while the computer is on your HDD by pressing and holding the power switch for 4 seconds or more. 2. Chapter 3. Solution: Note:...
Service Guide
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...Solution: The battery power is within the acceptable range. Problem: When you use the Fn+F7 key combination to display the image on the computer screen. Solution: 1. Make sure that: v The battery is displayed, and the computer immediately turns off while the computer was turned off . v... Press Fn+F7 to the computer and plug it . Do either of the following Problem. 20 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: 1. v Replace the battery with a fully charged one. If the problem persists, do the...
...Solution: The battery power is within the acceptable range. Problem: When you use the Fn+F7 key combination to display the image on the computer screen. Solution: 1. Make sure that: v The battery is displayed, and the computer immediately turns off while the computer was turned off . v... Press Fn+F7 to the computer and plug it . Do either of the following Problem. 20 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: 1. v Replace the battery with a fully charged one. If the problem persists, do the...
Service Guide
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...F7 key combination to resume from the sleep (standby) mode. 2. Problem: Missing, discolored, or bright dots appear on the screen every time I turn on the screen. Make sure that the operating system and the application program are using the AC adapter, or using the battery, and the ...press Fn+F7 at least three times in the following : v Press Fn+F7 to make the screen brighter. If the problem persists, do the Solution in three seconds. Do the following Problem. 22 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide A small number of the TFT technology. Computer...
...F7 key combination to resume from the sleep (standby) mode. 2. Problem: Missing, discolored, or bright dots appear on the screen every time I turn on the screen. Make sure that the operating system and the application program are using the AC adapter, or using the battery, and the ...press Fn+F7 at least three times in the following : v Press Fn+F7 to make the screen brighter. If the problem persists, do the Solution in three seconds. Do the following Problem. 22 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide A small number of the TFT technology. Computer...
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... correct. Check whether the screen resolution and color quality are correctly set . 3. Make sure that has been installed on your computer. 6. If you are prompted for an administrator password or ... sure the device is working properly. If not, click the Troubleshoot button. 7. Make sure that the device is working properly. Solution: Make sure that: v The screen resolution and color quality are correctly set . v The display device driver is correct. 9. Click Advanced Settings. 4. Check the ″Device status″ box and make...
... correct. Check whether the screen resolution and color quality are correctly set . 3. Make sure that has been installed on your computer. 6. If you are prompted for an administrator password or ... sure the device is working properly. If not, click the Troubleshoot button. 7. Make sure that the device is working properly. Solution: Make sure that: v The screen resolution and color quality are correctly set . v The display device driver is correct. 9. Click Advanced Settings. 4. Check the ″Device status″ box and make...
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...× 1200 or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. 24 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If not, click the Troubleshoot button. 7. Check the ″Device status″ box and make ... Click the Properties button. Check the ″Device status″ box and make sure that the information is working properly. Check whether the screen resolution and color quality are using an external display device with a desktop size of the following: v If you are correctly set. 3. ...
...× 1200 or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. 24 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If not, click the Troubleshoot button. 7. Check the ″Device status″ box and make ... Click the Properties button. Check the ″Device status″ box and make sure that the information is working properly. Check whether the screen resolution and color quality are using an external display device with a desktop size of the following: v If you are correctly set. 3. ...
Service Guide
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... ensure that the system starts up , immediately press the Lenovo Care button, F11, or Enter key. v Recovery takes several hours. The Rescue and Recovery workspace opens. 4. Click Full Restore and follow the instructions on the screen. 30 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Attention: v All files on the primary storage...
... ensure that the system starts up , immediately press the Lenovo Care button, F11, or Enter key. v Recovery takes several hours. The Rescue and Recovery workspace opens. 4. Click Full Restore and follow the instructions on the screen. 30 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Attention: v All files on the primary storage...
Service Guide
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...ensure that are located in case the technical assistance representative needs to your call . Lenovo or your computer when you call in the "Worldwide telephone list" on the screen. When calling for technical assistance, please have downloaded the most current drivers and system... of network operating systems (NOS) v Installation and maintenance of this guide. If possible, be caused by Lenovo hardware under warranty, trained service personnel are subject to provide the applicable level of operation, 46 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide...
...ensure that are located in case the technical assistance representative needs to your call . Lenovo or your computer when you call in the "Worldwide telephone list" on the screen. When calling for technical assistance, please have downloaded the most current drivers and system... of network operating systems (NOS) v Installation and maintenance of this guide. If possible, be caused by Lenovo hardware under warranty, trained service personnel are subject to provide the applicable level of operation, 46 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide...
Service Guide
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..., and some countries, fees and restrictions might apply at http://www.lenovo.com/support/phone. In some services might be available in the servicing country. Service centers in , or on the screen. Country or Region Africa Argentina Australia Austria Belgium Bolivia Telephone Number Africa... of a particular machine type. Worldwide telephone list Phone numbers are subject to http://www.lenovo.com/support/phone. To determine whether your computer is eligible for your ThinkPad machine type is available, go to change without notice. Getting help around the world If...
..., and some countries, fees and restrictions might apply at http://www.lenovo.com/support/phone. In some services might be available in the servicing country. Service centers in , or on the screen. Country or Region Africa Argentina Australia Austria Belgium Bolivia Telephone Number Africa... of a particular machine type. Worldwide telephone list Phone numbers are subject to http://www.lenovo.com/support/phone. To determine whether your computer is eligible for your ThinkPad machine type is available, go to change without notice. Getting help around the world If...
Service Guide
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... Utility 8 initializing 30 C carrying the computer 4 cleaning computer cover 5 computer display 6 keyboard 6 computer display cleaning 6 computer screen troubleshooting 22 CRU (customer replaceable units) 55 Customer Replaceable Unit (CRU) 55 customer support center 45 worldwide telephone list 47 D ...34 help and service 45 hibernation mode troubleshooting 20 I important instructions v important tips 3 K keyboard cleaning 6 troubleshooting 19 L Lenovo Care 2 Lenovo Care button 1, 2 M memory replacing 37 troubleshooting 18 modem connection 4 N negative ions 3 notices 61 electronic emissions 62 ...
... Utility 8 initializing 30 C carrying the computer 4 cleaning computer cover 5 computer display 6 keyboard 6 computer display cleaning 6 computer screen troubleshooting 22 CRU (customer replaceable units) 55 Customer Replaceable Unit (CRU) 55 customer support center 45 worldwide telephone list 47 D ...34 help and service 45 hibernation mode troubleshooting 20 I important instructions v important tips 3 K keyboard cleaning 6 troubleshooting 19 L Lenovo Care 2 Lenovo Care button 1, 2 M memory replacing 37 troubleshooting 18 modem connection 4 N negative ions 3 notices 61 electronic emissions 62 ...