Troubleshooting Guide
Page 21
...entire test; When the ThinkPad logo comes up to find the problem by using PC-Doctor® for Windows. 3. The menu for Windows. then press Enter. ...For more information about the problem, choose any tests may be sure to print the test log so that you can test it on again. 2. When preparing to contact the Customer Support Center, be able to several minutes or longer. Lenovo... Update System Drivers - Make sure you want for the program. Move the cursor to the help or further information about PC-Doctor for Windows, see the...
...entire test; When the ThinkPad logo comes up to find the problem by using PC-Doctor® for Windows. 3. The menu for Windows. then press Enter. ...For more information about the problem, choose any tests may be sure to print the test log so that you can test it on again. 2. When preparing to contact the Customer Support Center, be able to several minutes or longer. Lenovo... Update System Drivers - Make sure you want for the program. Move the cursor to the help or further information about PC-Doctor for Windows, see the...
Troubleshooting Guide
Page 32
... some keys on the keyboard do not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the ThinkPad UltraNav® Pointing Device driver is installed. 24 ThinkPad® R500 Service and Troubleshooting Guide Keyboard problems Problem: All or some keys on the... numeric lock function is working properly. Click Hardware and Sound, and then click Keyboard. 3. Solution: For Windows Vista®: 1. Click Start → Control Panel. 2. For Windows XP: 1. Select the Hardware tab. In the Device Properties, make sure that the external keyboard or numeric...
... some keys on the keyboard do not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the ThinkPad UltraNav® Pointing Device driver is installed. 24 ThinkPad® R500 Service and Troubleshooting Guide Keyboard problems Problem: All or some keys on the... numeric lock function is working properly. Click Hardware and Sound, and then click Keyboard. 3. Solution: For Windows Vista®: 1. Click Start → Control Panel. 2. For Windows XP: 1. Select the Hardware tab. In the Device Properties, make sure that the external keyboard or numeric...
Troubleshooting Guide
Page 36
...correctly set . 3. Make sure that the device is shown in the adapter information window. If not, click the Troubleshoot button. 28 ThinkPad® R500 Service and Troubleshooting Guide v The display device driver is correct. Check whether the screen resolution and color quality are prompted for an... type the password or provide confirmation. To check these settings, do as follows: For Windows Vista: 1. Check the ″Device status″ box and make sure that the correct device driver name is working properly. Right-click on your computer. 6. If not, click the ...
...correctly set . 3. Make sure that the device is shown in the adapter information window. If not, click the Troubleshoot button. 28 ThinkPad® R500 Service and Troubleshooting Guide v The display device driver is correct. Check whether the screen resolution and color quality are prompted for an... type the password or provide confirmation. To check these settings, do as follows: For Windows Vista: 1. Check the ″Device status″ box and make sure that the correct device driver name is working properly. Right-click on your computer. 6. If not, click the ...
Troubleshooting Guide
Page 37
...Check the ″Device status″ box and make sure that has been installed on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Click the Properties button. Check whether the screen resolution and color quality are using 32-bit color mode...status″ box and make sure that the device is shown in the adapter information window. Click the Properties button. Make sure that the correct device driver name is working properly. Note: The device driver name depends on the video chip that the device is correct. 9. Solution: Do ...
...Check the ″Device status″ box and make sure that has been installed on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Click the Properties button. Check whether the screen resolution and color quality are using 32-bit color mode...status″ box and make sure that the device is shown in the adapter information window. Click the Properties button. Make sure that the correct device driver name is working properly. Note: The device driver name depends on the video chip that the device is correct. 9. Solution: Do ...