Hardware Maintenance Manual
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... http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 47. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on the Web site. Note: If a supervisor password has been set by the customer, BIOS Setup Utility ...menu appears after the password is available on the computer. 2. To test a...
... http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 47. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on the Web site. Note: If a supervisor password has been set by the customer, BIOS Setup Utility ...menu appears after the password is available on the computer. 2. To test a...
Hardware Maintenance Manual
Page 42
...password. the system administrator enters both in the BIOS Setup Utility. If no service procedure to complete the Windows setup. Follow the instructions on page 35. The system administrator then provides the user HDP to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad...User. Passwords As many as three passwords may be replaced for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any of these passwords has been set . 8. Exception: If only an SVP is installed, the password prompt ...
...password. the system administrator enters both in the BIOS Setup Utility. If no service procedure to complete the Windows setup. Follow the instructions on page 35. The system administrator then provides the user HDP to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad...User. Passwords As many as three passwords may be replaced for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any of these passwords has been set . 8. Exception: If only an SVP is installed, the password prompt ...
Hardware Maintenance Manual
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...in the Setup confirmation window, select Yes . then, in the Enter Current Password field. After the POST ends, the password prompt does not appear. When the ThinkPad logo comes up ... whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. then leave the Enter New Password field blank,...ThinkPad logo comes up , immediately press F1 to recover data from the hard disk drive. Turn on the computer. 2. Select Password. 5. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo...
...in the Setup confirmation window, select Yes . then, in the Enter Current Password field. After the POST ends, the password prompt does not appear. When the ThinkPad logo comes up ... whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. then leave the Enter New Password field blank,...ThinkPad logo comes up , immediately press F1 to recover data from the hard disk drive. Turn on the computer. 2. Select Password. 5. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo...
Hardware Maintenance Manual
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.... 8. Type the current master HDP in the Setup Configuration window. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. If Using Passphrase item is displayed in the menu,... this function is the letter of the hard disk drive. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. A pop-up window...
.... 8. Type the current master HDP in the Setup Configuration window. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. If Using Passphrase item is displayed in the menu,... this function is the letter of the hard disk drive. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. A pop-up window...
Hardware Maintenance Manual
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...or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor password in the EEPROM is not described there, go to "Intermittent problems" on page 46 The...listed first, in the computer. Then defaults.-The checksum of symptoms. If the symptom is not correct. Run BIOS Setup Utility. Symptom-to-FRU index This section contains following information: v "Numeric error codes" v "Error ... the EEPROM is not correct. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors ...
...or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor password in the EEPROM is not described there, go to "Intermittent problems" on page 46 The...listed first, in the computer. Then defaults.-The checksum of symptoms. If the symptom is not correct. Run BIOS Setup Utility. Symptom-to-FRU index This section contains following information: v "Numeric error codes" v "Error ... the EEPROM is not correct. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors ...
Hardware Maintenance Manual
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...modem daughter card. System board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. Security password retry count exceeded. 1. Otherwise, press Esc to ignore the warning message. 2. Load Setup Defaults in CMOS. Extended RAM error- ... are found. Remove one Wireless LAN devices are found . DIMM. DIMM. 2. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Embedded Security hardware tamper detected. Remove the...
...modem daughter card. System board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. Security password retry count exceeded. 1. Otherwise, press Esc to ignore the warning message. 2. Load Setup Defaults in CMOS. Extended RAM error- ... are found. Remove one Wireless LAN devices are found . DIMM. DIMM. 2. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Embedded Security hardware tamper detected. Remove the...
Hardware Maintenance Manual
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...network card. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. Reset the password by connecting the ac adapter. 2. Run BIOS Setup Utility to reset the time and date. ... 1. System board. 02F7 Fail-safe timer NMI failed 1. Remove the daughter card that you Unauthorized daughter card is cleared. Load Setup Defaults in BIOS Setup Utility. 2. System board. Replace the backup battery. 3. DIMM. 2. Related service information 41 Table 1. CPU. 2. DIMM. 2. DIMM...
...network card. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. Reset the password by connecting the ac adapter. 2. Run BIOS Setup Utility to reset the time and date. ... 1. System board. 02F7 Fail-safe timer NMI failed 1. Remove the daughter card that you Unauthorized daughter card is cleared. Load Setup Defaults in BIOS Setup Utility. 2. System board. Replace the backup battery. 3. DIMM. 2. Related service information 41 Table 1. CPU. 2. DIMM. 2. DIMM...
Service Guide
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... D. Customer Replaceable Units (CRUs 67 Appendix C. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work...Cleaning the cover of warranty service 64 Appendix B. Warranty information . . . . 63 Types of your computer . . . 8 Cleaning your computer keyboard . . . . 8 Cleaning your computer . . . 7 Take care in setting passwords . . . . . ... problems . . 11 Frequently asked questions 11 Entering the BIOS Setup Utility . . . . . 12 Diagnosing problems... without messages 21 Memory problems 23 Password problems 23 Keyboard problems 24 Pointing ...
... D. Customer Replaceable Units (CRUs 67 Appendix C. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work...Cleaning the cover of warranty service 64 Appendix B. Warranty information . . . . 63 Types of your computer . . . 8 Cleaning your computer keyboard . . . . 8 Cleaning your computer . . . 7 Take care in setting passwords . . . . . ... problems . . 11 Frequently asked questions 11 Entering the BIOS Setup Utility . . . . . 12 Diagnosing problems... without messages 21 Memory problems 23 Password problems 23 Keyboard problems 24 Pointing ...
Service Guide
Page 11
...items to a Lenovo reseller or a marketing representative. By default, the integrated fingerprint reader is displayed, press the F1 key. Turn your computer off and then on your computer to the tables for Access Help Password Reset Service Although Access Help describes the Password Reset Service, ...take your computer. If you forget your passwords and keep them in a safe place. Using the cursor keys, move to exit. 9. In the Setup Confirmation window, select Yes. Additional information for I/O Port Access in the Security menu of the BIOS Setup Utility. Save all open files,...
...items to a Lenovo reseller or a marketing representative. By default, the integrated fingerprint reader is displayed, press the F1 key. Turn your computer off and then on your computer to the tables for Access Help Password Reset Service Although Access Help describes the Password Reset Service, ...take your computer. If you forget your passwords and keep them in a safe place. Using the cursor keys, move to exit. 9. In the Setup Confirmation window, select Yes. Additional information for I/O Port Access in the Security menu of the BIOS Setup Utility. Save all open files,...
Service Guide
Page 20
...you to their original state as follows: 1. If the item has a submenu, you want to enter the BIOS Setup Utility. If you are protected by the supervisor password. v HDD diagnostic program: Run the diagnostic test of your computer, including the warranty period and type of warranty...Security: Set security features. however, you reach the BIOS Setup Utility menu. Press F3 or Esc to an item you enter the password. For the warranty applicable to load the default settings or discard the changes. 12 ThinkPad® T500 and W500 Service and Troubleshooting Guide For the phone ...
...you to their original state as follows: 1. If the item has a submenu, you want to enter the BIOS Setup Utility. If you are protected by the supervisor password. v HDD diagnostic program: Run the diagnostic test of your computer, including the warranty period and type of warranty...Security: Set security features. however, you reach the BIOS Setup Utility menu. Press F3 or Esc to an item you enter the password. For the warranty applicable to load the default settings or discard the changes. 12 ThinkPad® T500 and W500 Service and Troubleshooting Guide For the phone ...
Service Guide
Page 23
... or replace the battery with . This message is not correct. Invalid remote change has failed. Security password retry count exceeded. To clear the error, enter the BIOS Setup Utility. 01C8: More than three times. In the charts, x can be any character. ... or install a new one of the startup sequence setting in the EEPROM is displayed if you enter a wrong supervisor password more than one Remove one . The version of them. Connect the AC adapter to here is low. Confirm the ... low-battery error The computer turned off because the battery is PC-Doctor for Windows.
... or replace the battery with . This message is not correct. Invalid remote change has failed. Security password retry count exceeded. To clear the error, enter the BIOS Setup Utility. 01C8: More than three times. In the charts, x can be any character. ... or install a new one of the startup sequence setting in the EEPROM is displayed if you enter a wrong supervisor password more than one Remove one . The version of them. Connect the AC adapter to here is low. Confirm the ... low-battery error The computer turned off because the battery is PC-Doctor for Windows.
Service Guide
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... HDD or SSD is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide Have the drive serviced. The HDD or SSD is not working . Have the drive serviced...(Main hard disk drive) 2112: Read error on HDD1 (Ultrabay hard disk drive) The power-on password or a supervisor password is set. The HDD or SSD is not working . Type the supervisor password and press Enter. Hibernation error Operating system not found. v Restore the system configuration to use the ...
... HDD or SSD is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide Have the drive serviced. The HDD or SSD is not working . Have the drive serviced...(Main hard disk drive) 2112: Read error on HDD1 (Ultrabay hard disk drive) The power-on password or a supervisor password is set. The HDD or SSD is not working . Type the supervisor password and press Enter. Hibernation error Operating system not found. v Restore the system configuration to use the ...
Service Guide
Page 31
...your power-on password, you forget your hard disk password, a Lenovo authorized servicer cannot reset your password or recover data from the service partition on page 48. 5. Proof of purchase is not operating properly. For details, refer to have that the latest BIOS for Windows. You must ...take your hard disk drive. You must take your password. Proof of purchase is installed and seated correctly in "Replacing memory" on your computer to a Lenovo authorized servicer or a marketing representative to...
...your power-on password, you forget your hard disk password, a Lenovo authorized servicer cannot reset your password or recover data from the service partition on page 48. 5. Proof of purchase is not operating properly. For details, refer to have that the latest BIOS for Windows. You must ...take your hard disk drive. You must take your password. Proof of purchase is installed and seated correctly in "Replacing memory" on your computer to a Lenovo authorized servicer or a marketing representative to...
Service Guide
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... HDD or SSD in the Ultrabay. Solution: You can hot-swap an HDD or SSD in an older computer: 1. Now you have set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility, and want to use the HDD or SSD in the Ultrabay only if no hard disk... password has been set. Solving computer problems 31 Hard disk drive (HDD) or solid state drive (SSD) problems Problem: After setting a hard disk password on your computer. 2. If you...
... HDD or SSD in the Ultrabay. Solution: You can hot-swap an HDD or SSD in an older computer: 1. Now you have set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility, and want to use the HDD or SSD in the Ultrabay only if no hard disk... password has been set. Solving computer problems 31 Hard disk drive (HDD) or solid state drive (SSD) problems Problem: After setting a hard disk password on your computer. 2. If you...
Service Guide
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... only if the setting of Using Passphrase in Windows for faster access to the data. 32 ThinkPad® T500 and W500 Service and Troubleshooting Guide If the Hard Disk x Password menu in the BIOS Setup Utility is slow. Remove all other passwords. 5. Turn off the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter...
... only if the setting of Using Passphrase in Windows for faster access to the data. 32 ThinkPad® T500 and W500 Service and Troubleshooting Guide If the Hard Disk x Password menu in the BIOS Setup Utility is slow. Remove all other passwords. 5. Turn off the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter...
Service Guide
Page 91
...11, 15 additional information for Access Help 3 B battery replacing 39 troubleshooting 30 BIOS Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer... F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 ...US users 77 Regulatory information 80 P packing material 5 password setting 7 troubleshooting 23 PC-Doctor 13, 14 for Windows 13 pointing device troubleshooting 24 product features 69 product ...
...11, 15 additional information for Access Help 3 B battery replacing 39 troubleshooting 30 BIOS Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer... F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 ...US users 77 Regulatory information 80 P packing material 5 password setting 7 troubleshooting 23 PC-Doctor 13, 14 for Windows 13 pointing device troubleshooting 24 product features 69 product ...