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... 40 Chapter 5. Troubleshooting 71 Troubleshooting procedure 71 Power-on the system board 48 Components of the A40 and A40p system board 49 Components of the A20 system board 51 Installing memory 51 Installing adapters 53 Adapter slots 53 Installing adapters -
... 40 Chapter 5. Troubleshooting 71 Troubleshooting procedure 71 Power-on the system board 48 Components of the A40 and A40p system board 49 Components of the A20 system board 51 Installing memory 51 Installing adapters 53 Adapter slots 53 Installing adapters -
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desktop model (A20 109 Appendix C. Specifications 107 Specifications - Notices and trademarks 117 Processing date data 118 Television output notice 118 Trademarks 118 xiv User Guide small form factor .../BIOS update failure 96 Installing files from option diskettes 97 Replacing the battery 97 Chapter 7. Monitor problems 86 Keyboard, mouse, or pointing device problems 89 Memory problems 90 Option problems 91 Parallel-port problems 92 Serial-port problems 92 Printer problems 93 Application problems 93 Universal Serial Bus (USB) problems 94...
desktop model (A20 109 Appendix C. Specifications 107 Specifications - Notices and trademarks 117 Processing date data 118 Television output notice 118 Trademarks 118 xiv User Guide small form factor .../BIOS update failure 96 Installing files from option diskettes 97 Replacing the battery 97 Chapter 7. Monitor problems 86 Keyboard, mouse, or pointing device problems 89 Memory problems 90 Option problems 91 Parallel-port problems 92 Serial-port problems 92 Printer problems 93 Application problems 93 Universal Serial Bus (USB) problems 94...
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...on startup v System Management (SM) BIOS and SM software v Ability to 38.1 mm (1.5 inches) v 512 KB flash memory for system programs Internal drives v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v EIDE CD-ROM drive (some models) Video controller v Dynamic video...for an external modem and Modem Ring Detect for a maximum of internal L2 cache memory. Memory v Support for: - 3.3 V, synchronous, 168-pin, dual inline (DIMM), unbuffered, 133 MHz nonparity SDRAM - 64 MB, 128 MB, and 256 MB unbuffered nonparity DIMMs for an internal modem) (some models) System management features v...
...on startup v System Management (SM) BIOS and SM software v Ability to 38.1 mm (1.5 inches) v 512 KB flash memory for system programs Internal drives v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v EIDE CD-ROM drive (some models) Video controller v Dynamic video...for an external modem and Modem Ring Detect for a maximum of internal L2 cache memory. Memory v Support for: - 3.3 V, synchronous, 168-pin, dual inline (DIMM), unbuffered, 133 MHz nonparity SDRAM - 64 MB, 128 MB, and 256 MB unbuffered nonparity DIMMs for an internal modem) (some models) System management features v...
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... "Setting Remote Administration" on essential business activities. Instructions for more information about system management, see "Chapter 7. IBM might make changes and enhancements to as flash memory). They include the power-on again. POST is enabled. Turn on page 99). Your computer system board has... a module called electrically erasable programmable read-only memory (EEPROM, also referred to the system programs. When updates are released, they are the basic layer of tests and procedures...
... "Setting Remote Administration" on essential business activities. Instructions for more information about system management, see "Chapter 7. IBM might make changes and enhancements to as flash memory). They include the power-on again. POST is enabled. Turn on page 99). Your computer system board has... a module called electrically erasable programmable read-only memory (EEPROM, also referred to the system programs. When updates are released, they are the basic layer of tests and procedures...
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.../sysmgmt/products/sma on the World Wide Web. If a password is set the chassis-intrusion detector to prevent the cover from an IBM or non-IBM PC to the keys has the key serial number and the address of the key manufacturer. Using security features To deter unauthorized use... (SMA) System Migration Assistant (SMA) delivers wizard-like functionality to help protect against the theft of computer components, such as the microprocessor, system memory modules, or drives. You can use DMI to start up the computer. A cover lock is built into some models to alert the system administrator...
.../sysmgmt/products/sma on the World Wide Web. If a password is set the chassis-intrusion detector to prevent the cover from an IBM or non-IBM PC to the keys has the key serial number and the address of the key manufacturer. Using security features To deter unauthorized use... (SMA) System Migration Assistant (SMA) delivers wizard-like functionality to help protect against the theft of computer components, such as the microprocessor, system memory modules, or drives. You can use DMI to start up the computer. A cover lock is built into some models to alert the system administrator...
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...protection Your computer has built-in your computer expires or is available to owners of IBM NetVista computers as part of a network, to the destruction of valuable information, IBM has incorporated many data-saving features within your computer. With enhanced security, your administrator ...password and startup sequence are stored in a highly protected, nonvolatile, security EEPROM module that is separate from CMOS memory and the EEPROM module...
...protection Your computer has built-in your computer expires or is available to owners of IBM NetVista computers as part of a network, to the destruction of valuable information, IBM has incorporated many data-saving features within your computer. With enhanced security, your administrator ...password and startup sequence are stored in a highly protected, nonvolatile, security EEPROM module that is separate from CMOS memory and the EEPROM module...
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...can use the Configuration/Setup Utility program to restart the computer.) 2. A 162 POST message is stored in the electrically erasable programmable read-only memory (EEPROM) of which operating system you select in the Configuration/Setup Utility program. If your computer is not reflected in -use Ctrl+Alt+... screen. See "Using passwords" on page 73. See "Power-on self-test (POST)" on page 34 for more information. © Copyright IBM Corp. 2000 29 Starting and using . If you have not set a password, the Configuration/Setup Utility program menu will not appear until you ...
...can use the Configuration/Setup Utility program to restart the computer.) 2. A 162 POST message is stored in the electrically erasable programmable read-only memory (EEPROM) of which operating system you select in the Configuration/Setup Utility program. If your computer is not reflected in -use Ctrl+Alt+... screen. See "Using passwords" on page 73. See "Power-on self-test (POST)" on page 34 for more information. © Copyright IBM Corp. 2000 29 Starting and using . If you have not set a password, the Configuration/Setup Utility program menu will not appear until you ...
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... the above keys are displayed at the bottom of a selected menu item and you want to decrease the numerical value of the battery and CMOS memory. If Enhanced Security is enabled and you have not set an administrator password, your computer. Otherwise, your administrator password and startup sequence) will not be...
... the above keys are displayed at the bottom of a selected menu item and you want to decrease the numerical value of the battery and CMOS memory. If Enhanced Security is enabled and you have not set an administrator password, your computer. Otherwise, your administrator password and startup sequence) will not be...
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... might not wake up from Standby Mode S3. Your computer will not wake up properly from standby, press and hold the power switch for main memory. Standby: In this option to specify the amount of the following important information. If you encounter a problem with Standby Mode S3, set to select one...
... might not wake up from Standby Mode S3. Your computer will not wake up properly from standby, press and hold the power switch for main memory. Standby: In this option to specify the amount of the following important information. If you encounter a problem with Standby Mode S3, set to select one...
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...are instructed to avoid static electricity damage: v Limit your movement. These precautions and guidelines will help you are some available options: v System memory, called dual in the Quick Reference and read the "Safety information" on the computer for at least two seconds. When you handle options and... a new option, touch the static-protective package containing the option to build up around you install any exposed circuitry. CD-ROM © Copyright IBM Corp. 2000 43 v Do not place the option on it directly in the package and your computer by the edges. v When you , ...
...are instructed to avoid static electricity damage: v Limit your movement. These precautions and guidelines will help you are some available options: v System memory, called dual in the Quick Reference and read the "Safety information" on the computer for at least two seconds. When you handle options and... a new option, touch the static-protective package containing the option to build up around you install any exposed circuitry. CD-ROM © Copyright IBM Corp. 2000 43 v Do not place the option on it directly in the package and your computer by the edges. v When you , ...
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...with one of the following two system boards. 48 User Guide It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can correctly reattach them later. Depending on the model, your computer. When disconnecting cables, be sure to access some... models). Installing options on the system board and riser card (some models) This section provides instructions for installing options, such as system memory and adapters, on the system board and the riser card (some components of the system board. Identifying parts on the system board The...
...with one of the following two system boards. 48 User Guide It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can correctly reattach them later. Depending on the model, your computer. When disconnecting cables, be sure to access some... models). Installing options on the system board and riser card (some models) This section provides instructions for installing options, such as system memory and adapters, on the system board and the riser card (some components of the system board. Identifying parts on the system board The...
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Components of the A20 system board If your computer is provided on a label located on the inside of the computer chassis. 1 CPU fan connector 2 Microprocessor 3 Power connector 4 DIMM 1 5 DIMM 2 6 ... connector 17 Serial 2 connector Installing memory Your computer has two connectors for the location of system RAM. Installing options 51 Note: An illustration of the system board and additional information is a type A20 computer, see the following information for installing memory modules that provide up to a maximum of 512 MB of parts on the system...
Components of the A20 system board If your computer is provided on a label located on the inside of the computer chassis. 1 CPU fan connector 2 Microprocessor 3 Power connector 4 DIMM 1 5 DIMM 2 6 ... connector 17 Serial 2 connector Installing memory Your computer has two connectors for the location of system RAM. Installing options 51 Note: An illustration of the system board and additional information is a type A20 computer, see the following information for installing memory modules that provide up to a maximum of 512 MB of parts on the system...
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...connector until the retaining clips close. The IBM-installed DIMMs that come with the tabs on the DIMM connectors in any combination. Your computer uses dual inline memory modules (DIMMs). v Use 3.3 V, 133 MHz, unbuffered, SDRAM DIMMs. v Use only 64, 128, or 256 MB DIMMs in the desktop model, you ...will have to remove the AGP adapter first. To locate the memory connectors on the system board, see "Identifying...
...connector until the retaining clips close. The IBM-installed DIMMs that come with the tabs on the DIMM connectors in any combination. Your computer uses dual inline memory modules (DIMMs). v Use 3.3 V, 133 MHz, unbuffered, SDRAM DIMMs. v Use only 64, 128, or 256 MB DIMMs in the desktop model, you ...will have to remove the AGP adapter first. To locate the memory connectors on the system board, see "Identifying...
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This series of the IBM Enhanced Diagnostics test programs or if POST detects a problem. POST error messages are working POST error messages appear when POST finds problems with error codes, ... are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include brief explanations (except I999XXXX errors). Chapter 6. POST does the following: v Checks basic system board operations v Checks the memory operation v Compares the current system configuration with that established by one of tests is now malfunctioning, have the computer serviced. Diagnostic error codes and messages...
This series of the IBM Enhanced Diagnostics test programs or if POST detects a problem. POST error messages are working POST error messages appear when POST finds problems with error codes, ... are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include brief explanations (except I999XXXX errors). Chapter 6. POST does the following: v Checks basic system board operations v Checks the memory operation v Compares the current system configuration with that established by one of tests is now malfunctioning, have the computer serviced. Diagnostic error codes and messages...
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...removed, or changed the location of a device, save the new configuration in device configuration occurred 163 Clock not updating 164 CMOS RAM memory size does not match 166 Boot block check sum error 167 No processor patch 168 Alert on LAN is not working correctly..... Have the computer serviced. Have the computer serviced. Verify that all external devices are properly installed and securely connected. 3. Go to "IBM Enhanced Diagnostics program" on . 2. Have the computer serviced. Using the Configuration/Setup Utility program" on LAN is enabled and the error ...
...removed, or changed the location of a device, save the new configuration in device configuration occurred 163 Clock not updating 164 CMOS RAM memory size does not match 166 Boot block check sum error 167 No processor patch 168 Alert on LAN is not working correctly..... Have the computer serviced. Have the computer serviced. Verify that all external devices are properly installed and securely connected. 3. Go to "IBM Enhanced Diagnostics program" on . 2. Have the computer serviced. Using the Configuration/Setup Utility program" on LAN is enabled and the error ...
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... serviced. 301 or 303 Keyboard error 1. This is an informational message. 20x Memory error Go to "IBM Enhanced Diagnostics program" on page 94 and follow the instructions to "IBM Enhanced Diagnostics program" on page 68 and follow the instructions to ""Starting the...Type the administrator password. 184 Asset control antenna not detected. The diskette might be defective. Troubleshooting 75 Go to run the IBM Enhanced Diagnostics program. 2. If the problem persists, have the removed. Type in the administrator password. Have the computer serviced....
... serviced. 301 or 303 Keyboard error 1. This is an informational message. 20x Memory error Go to "IBM Enhanced Diagnostics program" on page 94 and follow the instructions to "IBM Enhanced Diagnostics program" on page 68 and follow the instructions to ""Starting the...Type the administrator password. 184 Asset control antenna not detected. The diskette might be defective. Troubleshooting 75 Go to run the IBM Enhanced Diagnostics program. 2. If the problem persists, have the removed. Type in the administrator password. Have the computer serviced....
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... failure BIOS ROM checksum failure Programmable interval timer test failure DMA initialization failure DMA page register write/read test failure RAM refresh verification failure RAM test failure Chapter 6. Troubleshooting 77 If the problem persists, have the computer serviced. Beep codes are sounded in ...a series of two or three sets of two beeps, three beeps, then two beeps) indicates a memory module problem. For the following beep ...
... failure BIOS ROM checksum failure Programmable interval timer test failure DMA initialization failure DMA page register write/read test failure RAM refresh verification failure RAM test failure Chapter 6. Troubleshooting 77 If the problem persists, have the computer serviced. Beep codes are sounded in ...a series of two or three sets of two beeps, three beeps, then two beeps) indicates a memory module problem. For the following beep ...
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...that it is initialized, an error message appears on your computer. Beep code 1-3-2 1-4-3 1-4-4 2-1-1 2-1-2 2-1-3 2-1-4 2-2-2 2-3-2 2-3-3 Probable cause RAM parity test failure Fail-safe timer test in progress Software NMI port test in progress Secondary DMA register test in progress or failure Primary DMA... or failure Primary interrupt mask register test failure Secondary interrupt mask register test failure Keyboard controller test failure Screen memory test in progress or failure Screen retrace tests in progress or failure Ethernet error messages The error messages listed in...
...that it is initialized, an error message appears on your computer. Beep code 1-3-2 1-4-3 1-4-4 2-1-1 2-1-2 2-1-3 2-1-4 2-2-2 2-3-2 2-3-3 Probable cause RAM parity test failure Fail-safe timer test in progress Software NMI port test in progress Secondary DMA register test in progress or failure Primary DMA... or failure Primary interrupt mask register test failure Secondary interrupt mask register test failure Keyboard controller test failure Screen memory test in progress or failure Screen retrace tests in progress or failure Ethernet error messages The error messages listed in...
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...Play in the system. E61: Service boot canceled. E67: Cannot initialize controller. E71: Too many MTFTP packages. M22: Cannot write to memory. M39: Cannot read canceled by keystroke. M40: BOOTP canceled by keystroke. M42: No client or server IP. Troubleshooting 79 DHCP-related...E6e: Cannot start from TFTP connection. M38: Cannot open timeout. M20: Cannot copy memory. M33: Unknown TFTP opcode. M43: No bootfile name. RPL-ROM-ERR: 110 The Ethernet adapter RAM failed the memory test. E62: Cannot initialize controller. M10: ARP canceled by keystroke. M32: TFTP open...
...Play in the system. E61: Service boot canceled. E67: Cannot initialize controller. E71: Too many MTFTP packages. M22: Cannot write to memory. M39: Cannot read canceled by keystroke. M40: BOOTP canceled by keystroke. M42: No client or server IP. Troubleshooting 79 DHCP-related...E6e: Cannot start from TFTP connection. M38: Cannot open timeout. M20: Cannot copy memory. M33: Unknown TFTP opcode. M43: No bootfile name. RPL-ROM-ERR: 110 The Ethernet adapter RAM failed the memory test. E62: Cannot initialize controller. M10: ARP canceled by keystroke. M32: TFTP open...
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...drive problems" on page 86 "General problems" "Intermittent problems" on page 82 "Keyboard, mouse, or pointing device problems" on page 89 "Memory problems" on page 90 "Monitor problems" on page 86 "Option problems" on page 91 "Parallel-port problems" on page 92 "Printer problems... switch. Have the computer serviced. Chapter 6. Problem type CD-ROM drive Diskette drive General Intermittent Keyboard, mouse, or pointing-device Memory Monitor Optional device Parallel Port Printer Serial Port 1 Serial Port 2 Software Universal Serial Bus (USB) device Go to the proper connectors on...
...drive problems" on page 86 "General problems" "Intermittent problems" on page 82 "Keyboard, mouse, or pointing device problems" on page 89 "Memory problems" on page 90 "Monitor problems" on page 86 "Option problems" on page 91 "Parallel-port problems" on page 92 "Printer problems... switch. Have the computer serviced. Chapter 6. Problem type CD-ROM drive Diskette drive General Intermittent Keyboard, mouse, or pointing-device Memory Monitor Optional device Parallel Port Printer Serial Port 1 Serial Port 2 Software Universal Serial Bus (USB) device Go to the proper connectors on...
