User Guide
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...Network Interface Card Configuration Page . . . 29 Printing a List of PCL5e Fonts . . . . 29 Printing a List of PostScript Fonts . . . 29 Printing a List of Printer 1 Rear View 2 Locations-Optional Features . . . . . 3 2500-Sheet Input Unit 3 Face-Up Output Bin 3 Envelope Feeder 4 2000-Sheet Finisher 5 Standard Features 5 Optional Features 6 Technical Support 7 Ordering Supplies 7 Memory Requirements 8 The Infoprint 32 and Infoprint 40 CD-ROM 9 Obtaining Documents, Drivers, and Utilities from the Web 10 Obtaining Code Updates from the Web 10 Chapter 2. Paper...
...Network Interface Card Configuration Page . . . 29 Printing a List of PCL5e Fonts . . . . 29 Printing a List of PostScript Fonts . . . 29 Printing a List of Printer 1 Rear View 2 Locations-Optional Features . . . . . 3 2500-Sheet Input Unit 3 Face-Up Output Bin 3 Envelope Feeder 4 2000-Sheet Finisher 5 Standard Features 5 Optional Features 6 Technical Support 7 Ordering Supplies 7 Memory Requirements 8 The Infoprint 32 and Infoprint 40 CD-ROM 9 Obtaining Documents, Drivers, and Utilities from the Web 10 Obtaining Code Updates from the Web 10 Chapter 2. Paper...
User Guide
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...the Pause Button 199 Installing the Staple Cartridge . . . . 200 Removing the 2000-Sheet Finisher . . . 201 The Duplex Unit 206 Installing the Duplex Unit. . . . . . 206 Removing the Duplex Unit . . . . . 208 Chapter 9. Troubleshooting . . . . . 215 Troubleshooting Checklist 215 Appendix B. Print Quality Problems . . Defining the Auxiliary Tray Paper Size 65 Defining the Envelope Feeder Envelope Size 65 Turning Tray Switching On or Off . . . 66 Making Duplex or Simplex Printing the Printer Default 67 Changing the Default PCL Page Size 67 Defining Custom Form Sizes for IPDS...
...the Pause Button 199 Installing the Staple Cartridge . . . . 200 Removing the 2000-Sheet Finisher . . . 201 The Duplex Unit 206 Installing the Duplex Unit. . . . . . 206 Removing the Duplex Unit . . . . . 208 Chapter 9. Troubleshooting . . . . . 215 Troubleshooting Checklist 215 Appendix B. Print Quality Problems . . Defining the Auxiliary Tray Paper Size 65 Defining the Envelope Feeder Envelope Size 65 Turning Tray Switching On or Off . . . 66 Making Duplex or Simplex Printing the Printer Default 67 Changing the Default PCL Page Size 67 Defining Custom Form Sizes for IPDS...
User Guide
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If you need IBM operating system support (for an authorized dealer or to the toner cartridge on page 25). and Canada, call 1-888-IBM-PRINT (1-888-426-7746) in the U.S. The serial number is also listed in the Printer Details section of purchase for a machine type, specify Infoprint 32 or Infoprint 40. 2. It is next to order from IBM Printer Supplies. If you still cannot solve the problem, IBM customer support is available...
If you need IBM operating system support (for an authorized dealer or to the toner cartridge on page 25). and Canada, call 1-888-IBM-PRINT (1-888-426-7746) in the U.S. The serial number is also listed in the Printer Details section of purchase for a machine type, specify Infoprint 32 or Infoprint 40. 2. It is next to order from IBM Printer Supplies. If you still cannot solve the problem, IBM customer support is available...
User Guide
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... and printing. It runs on Windows 3.1, Windows 95, and OS/2. Chapter 1. v Network Printer Manager (NPM)-NPM is a collection of information that describes the printer's functions and features. NPRU runs on the Web, Windows 95, Windows NT, and OS/2. Table 1. v Network Printer Resource Utility (NPRU)-NPRU enables administrators to download fonts and overlays (PCL macros and PostScript overlays) to install and configure Infoprint 32 and Infoprint 40 in Adobe Acrobat Portable Data File (PDF...
... and printing. It runs on Windows 3.1, Windows 95, and OS/2. Chapter 1. v Network Printer Manager (NPM)-NPM is a collection of information that describes the printer's functions and features. NPRU runs on the Web, Windows 95, Windows NT, and OS/2. Table 1. v Network Printer Resource Utility (NPRU)-NPRU enables administrators to download fonts and overlays (PCL macros and PostScript overlays) to install and configure Infoprint 32 and Infoprint 40 in Adobe Acrobat Portable Data File (PDF...
User Guide
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..., flash memory, the hard drive, and network interface cards (Ethernet, token ring, twinax, and coax). Load the paper tray shipped with the printer. Install other optional features, please read "The Network Interface Card" on page 172. __ 9. See: v Quick Setup Poster v "Changing the Toner Cartridge" on page 17. __ 7. See "Powering On the Printer" on page 165. © Copyright IBM Corp. 1998, 1999 11 Select a language for messages and menus (the default is shipped with your printer. Print the printer configuration page to Quick Setup...
..., flash memory, the hard drive, and network interface cards (Ethernet, token ring, twinax, and coax). Load the paper tray shipped with the printer. Install other optional features, please read "The Network Interface Card" on page 172. __ 9. See: v Quick Setup Poster v "Changing the Toner Cartridge" on page 17. __ 7. See "Powering On the Printer" on page 165. © Copyright IBM Corp. 1998, 1999 11 Select a language for messages and menus (the default is shipped with your printer. Print the printer configuration page to Quick Setup...
User Guide
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... top line and the menu item appears on page 67 for PCL jobs is offline. CONFIG PAGE appears in the message display area. Menu settings are locked, users can print configuration pages and demo pages while menus are set in the message display area. 4. When menus are saved when you reset the printer defaults. Users can view menu settings, but it or you switch off the printer. 2. Printing the Printer Configuration Page 1. See "Changing the Default PCL Page Size" on the second line. Note that the printer is Letter, A4-size...
... top line and the menu item appears on page 67 for PCL jobs is offline. CONFIG PAGE appears in the message display area. Menu settings are locked, users can print configuration pages and demo pages while menus are set in the message display area. 4. When menus are saved when you reset the printer defaults. Users can view menu settings, but it or you switch off the printer. 2. Printing the Printer Configuration Page 1. See "Changing the Default PCL Page Size" on the second line. Note that the printer is Letter, A4-size...
User Guide
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...;C). Such paper may cause feeding or print quality problems. Very rough paper may result. Plain paper labels: 0.005 to 0.007 inches (0.127 to 0.178 mm) thick v 2500-Sheet Input Unit: 17 to 24 pound (64 to 90 grams/meter²) for single-sided (simplex) printing or for two-sided (duplex) printing. v Do not use in your printer's fusing temperature of curl, or jamming may have poor toner adhesion. Hagaki...
...;C). Such paper may cause feeding or print quality problems. Very rough paper may result. Plain paper labels: 0.005 to 0.007 inches (0.127 to 0.178 mm) thick v 2500-Sheet Input Unit: 17 to 24 pound (64 to 90 grams/meter²) for single-sided (simplex) printing or for two-sided (duplex) printing. v Do not use in your printer's fusing temperature of curl, or jamming may have poor toner adhesion. Hagaki...
User Guide
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... upper bin of the 2000-Sheet Finisher. v ANY-FIN specifies automatic bin switching. 64 Infoprint 32 and Infoprint 40: User's Guide Values set in your printer. Press the Enter key to READY status, press the Online key. Selecting the Default Input Tray Situation: You want to something else. Note: The printer driver or print application you use may allow you to change the default input tray for your print jobs override defaults set at the printer. v FINISHR2...
... upper bin of the 2000-Sheet Finisher. v ANY-FIN specifies automatic bin switching. 64 Infoprint 32 and Infoprint 40: User's Guide Values set in your printer. Press the Enter key to READY status, press the Online key. Selecting the Default Input Tray Situation: You want to something else. Note: The printer driver or print application you use may allow you to change the default input tray for your print jobs override defaults set at the printer. v FINISHR2...
User Guide
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... the printer is connected and functional. Make sure that the job value (set using the printer driver or the application) will override the panel setting. This verifies that the card is running by copying a text file (such as config.sys) to the correct port. 3. See "Paper Menu" on page 25. Note that port. If this file prints successfully, suspect a driver problem. Also, make sure you may need a new card. Check the SOURCE setting in the Paper Menu. Appendix A. If the configuration page options...
... the printer is connected and functional. Make sure that the job value (set using the printer driver or the application) will override the panel setting. This verifies that the card is running by copying a text file (such as config.sys) to the correct port. 3. See "Paper Menu" on page 25. Note that port. If this file prints successfully, suspect a driver problem. Also, make sure you may need a new card. Check the SOURCE setting in the Paper Menu. Appendix A. If the configuration page options...
User Guide
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... work Printer prints wrong font Duplex setting is positioned correctly. 2. Open and close the printer tray and make sure the printer recognizes it. You started a print job and the font you see "Printing the Printer Configuration Page" on page 25). check to OFF in the IPDS Menu. Consider setting JAMRECOVERY to see if you have installed, remove and reseat the memory SIMM. Paper Handling" on the IPDS Menu). Responses: 1. The problem may also be with the software; You have loaded...
... work Printer prints wrong font Duplex setting is positioned correctly. 2. Open and close the printer tray and make sure the printer recognizes it. You started a print job and the font you see "Printing the Printer Configuration Page" on page 25). check to OFF in the IPDS Menu. Consider setting JAMRECOVERY to see if you have installed, remove and reseat the memory SIMM. Paper Handling" on the IPDS Menu). Responses: 1. The problem may also be with the software; You have loaded...
User Guide
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... printing problems Action Make sure your printer driver or printer application specifies Edge Refinement. Turn the paper over and feed from the other edge or reload the paper tray with the new toner cartridge installed, consider replacing the usage kit. Appendix A. See "Configuration (Config) Menu" on page 30. Values set at the printer. 2. See "Adjusting Print Density" on page 102. Fan the paper before loading it . Make sure the QUALITY item in print jobs (either by multiple sheets of unacceptable output include light printing, streaks, splotches, random deletions, blank pages...
... printing problems Action Make sure your printer driver or printer application specifies Edge Refinement. Turn the paper over and feed from the other edge or reload the paper tray with the new toner cartridge installed, consider replacing the usage kit. Appendix A. See "Configuration (Config) Menu" on page 30. Values set at the printer. 2. See "Adjusting Print Density" on page 102. Fan the paper before loading it . Make sure the QUALITY item in print jobs (either by multiple sheets of unacceptable output include light printing, streaks, splotches, random deletions, blank pages...
User Guide
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... part of paper. 3. IBM recommends printing a printer configuration page before loading it. 7. Paper feed rollers are using in the printer repeatedly Responses: 1. See "Installing the Duplex Unit" on page 152. See "Changing the Usage Kit" on page 206. 8. Factory defaults did not get reset. These values include LANGUAGE, PCL SAVE, PS SAVE, BI-DI, IP ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC ADDRESS. COLD RESET A4 appears in the message display area. Obstructions may need to the factory defaults. If nothing else works, you are adjusted...
... part of paper. 3. IBM recommends printing a printer configuration page before loading it. 7. Paper feed rollers are using in the printer repeatedly Responses: 1. See "Installing the Duplex Unit" on page 152. See "Changing the Usage Kit" on page 206. 8. Factory defaults did not get reset. These values include LANGUAGE, PCL SAVE, PS SAVE, BI-DI, IP ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC ADDRESS. COLD RESET A4 appears in the message display area. Obstructions may need to the factory defaults. If nothing else works, you are adjusted...
User Guide
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... problem, call for service. 561 RAM FAILED / POWER OFF/ON Meaning: The printer has detected a memory error. Action: Switch the printer off , then on again. Reseat the SIMM module and power on again. The printer has received more data than 254 Infoprint 32 and Infoprint 40: User's Guide Action: Switch the printer off , then on page 167. Action: Switch the printer off , then on the printer. See "Installing a SIMM" on again. If the message...
... problem, call for service. 561 RAM FAILED / POWER OFF/ON Meaning: The printer has detected a memory error. Action: Switch the printer off , then on again. Reseat the SIMM module and power on again. The printer has received more data than 254 Infoprint 32 and Infoprint 40: User's Guide Action: Switch the printer off , then on page 167. Action: Switch the printer off , then on the printer. See "Installing a SIMM" on again. If the message...
User Guide
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... print from the parallel port. 872 NETWORK OPT / RESEAT OPTION Meaning: The printer detected a network interface card in "Send State" and is properly installed and restart the printer. Action: Make sure the network interface card is not communicating. Action: Remove one of paper) for longer that the IRQ TMEOUT setting. Setup Menu, or (b) the printer has been in an intervention required state (such as, out of the cards. 262 Infoprint 32 and Infoprint 40: User's Guide...
... print from the parallel port. 872 NETWORK OPT / RESEAT OPTION Meaning: The printer detected a network interface card in "Send State" and is properly installed and restart the printer. Action: Make sure the network interface card is not communicating. Action: Remove one of paper) for longer that the IRQ TMEOUT setting. Setup Menu, or (b) the printer has been in an intervention required state (such as, out of the cards. 262 Infoprint 32 and Infoprint 40: User's Guide...
User Guide
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... CANCEL TX PRT, Test Menu item 93 canceling print jobs 28 card stock, selecting 37 CASE, Coaxial SCS Menu item 129 CD-ROM, printer contents 9 ordering 6 changing the usage kit 152 changing toner 144 Chicago power cord, ordering 6 cleaning the printer 163 clearance, printer 264 clearing paper jams 2000-Sheet Finisher 88 2500-Sheet Input Unit 86 auxiliary tray 81 causes 74 duplex unit area 83 envelope feeder 85 paper tray area 77 precautions 74 toner cartridge area 74 coax attachment configuring 134 configuring...
... CANCEL TX PRT, Test Menu item 93 canceling print jobs 28 card stock, selecting 37 CASE, Coaxial SCS Menu item 129 CD-ROM, printer contents 9 ordering 6 changing the usage kit 152 changing toner 144 Chicago power cord, ordering 6 cleaning the printer 163 clearance, printer 264 clearing paper jams 2000-Sheet Finisher 88 2500-Sheet Input Unit 86 auxiliary tray 81 causes 74 duplex unit area 83 envelope feeder 85 paper tray area 77 precautions 74 toner cartridge area 74 coax attachment configuring 134 configuring...
User Guide
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..., changing toner 30 DENSITY, Config Menu item 103 DHCP Ethernet Menu item 126 Token Ring Menu item 123 dimensions, printer 12 documents, obtaining from web 10 double sheet feeds 221 downloading fonts and overlays using NPRU 9 DRAM installing 166, 167 ordering 6 requirements 8 drawers, paper ordering 6 dumps coax 93 online 93 twinax 93 DUPLEX, Paper Menu item 96 duplex printing duplex setting ignored 219 specifying layout (BINDING) 96 specifying the printer default 28, 67 turning on or off 96 duplex unit clearing jams...
..., changing toner 30 DENSITY, Config Menu item 103 DHCP Ethernet Menu item 126 Token Ring Menu item 123 dimensions, printer 12 documents, obtaining from web 10 double sheet feeds 221 downloading fonts and overlays using NPRU 9 DRAM installing 166, 167 ordering 6 requirements 8 drawers, paper ordering 6 dumps coax 93 online 93 twinax 93 DUPLEX, Paper Menu item 96 duplex printing duplex setting ignored 219 specifying layout (BINDING) 96 specifying the printer default 28, 67 turning on or off 96 duplex unit clearing jams...
User Guide
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... from web 10 H hard drive formatting 93 installing 168 ordering 6 help support, contacting 215 hex dumps 93 HLD TMEOUT, Coax Setup Menu item 135 home page, Printing Systems Company 10 humidity printer specification 263 toner cartridge 264 I indicator lights 22 installing 2000-Sheet Finisher 191 2500-Sheet Input Unit 181 connecting parallel cable 18 duplex unit 206 Face-Up Output Bin 175, 179 operator panel overlay 14 power on printer 16 printer 11 printer dimensions 12 printer drivers 20 installing (continued) selecting language...
... from web 10 H hard drive formatting 93 installing 168 ordering 6 help support, contacting 215 hex dumps 93 HLD TMEOUT, Coax Setup Menu item 135 home page, Printing Systems Company 10 humidity printer specification 263 toner cartridge 264 I indicator lights 22 installing 2000-Sheet Finisher 191 2500-Sheet Input Unit 181 connecting parallel cable 18 duplex unit 206 Face-Up Output Bin 175, 179 operator panel overlay 14 power on printer 16 printer 11 printer dimensions 12 printer drivers 20 installing (continued) selecting language...
User Guide
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... 123 network addresses, configuring 211 network interface card installing 172 ordering 6 types supported 172 Network Printer Manager Utility (NPM) 9 Network Printer Resource Utility (NPRU) 9 NL AT MPP+1, Coax DSC/DSE Menu item 139 noise specification 263 numbering paper trays 98 NW FRAME Ethernet Menu item 127 Token Ring Menu item 123 O obtaining supplies 143 ONLINE HEX PRT, Test Menu item 93 Online indicator light 22 Online key 23 operator panel applying overlay 14 changing language 31 indicator lights 22 keys 23 location 1 menu...
... 123 network addresses, configuring 211 network interface card installing 172 ordering 6 types supported 172 Network Printer Manager Utility (NPM) 9 Network Printer Resource Utility (NPRU) 9 NL AT MPP+1, Coax DSC/DSE Menu item 139 noise specification 263 numbering paper trays 98 NW FRAME Ethernet Menu item 127 Token Ring Menu item 123 O obtaining supplies 143 ONLINE HEX PRT, Test Menu item 93 Online indicator light 22 Online key 23 operator panel applying overlay 14 changing language 31 indicator lights 22 keys 23 location 1 menu...
User Guide
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... Q QUALITY, Config Menu item 104 R rectangles in message display area 215 recycled paper 34 reducing power usage 104 toner usage 104 REFINE mode printing 104 removing 2000-Sheet Finisher 201 2500-Sheet Input Unit 185 controller card 166 duplex unit 208 envelope feeder 190 Face-Up Output Bin 178, 180 fuser unit 152 toner cartridge 144 transfer roller 155 renumbering paper trays 98 replacing supplies 143 requirements, memory 8 RESET IPDS FONTS, Test Menu item 94 Reset Menu 94 RESET PRINTER, Reset Menu item 94 resident IPDS font list 93 resolution 104, 263 280 Infoprint 32 and Infoprint 40: User...
... Q QUALITY, Config Menu item 104 R rectangles in message display area 215 recycled paper 34 reducing power usage 104 toner usage 104 REFINE mode printing 104 removing 2000-Sheet Finisher 201 2500-Sheet Input Unit 185 controller card 166 duplex unit 208 envelope feeder 190 Face-Up Output Bin 178, 180 fuser unit 152 toner cartridge 144 transfer roller 155 renumbering paper trays 98 replacing supplies 143 requirements, memory 8 RESET IPDS FONTS, Test Menu item 94 Reset Menu 94 RESET PRINTER, Reset Menu item 94 resident IPDS font list 93 resolution 104, 263 280 Infoprint 32 and Infoprint 40: User...
User Guide
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... 172 setting network addresses 211 Token Ring Menu 121 toner cartridge specification 263 changing 144 clearing jams from toner cartridge area 74 counter 141 density, changing 30 ordering 8 problems after changing 216 saving 104 setting density 103 specifications 264 usage page count 141 TONER CTR, Machine Info Menu item 141 TONER LOW, Config Menu item 104 top margin, coaxial SCS 130 transfer roller removing used unit 155 transparencies, selecting 39 TRAY 1 auto-switch protection 100 clearing jams 74 TRAY 1 (continued) Coaxial SCS Menu item 128 loading paper 40 location 1 specifying media type...
... 172 setting network addresses 211 Token Ring Menu 121 toner cartridge specification 263 changing 144 clearing jams from toner cartridge area 74 counter 141 density, changing 30 ordering 8 problems after changing 216 saving 104 setting density 103 specifications 264 usage page count 141 TONER CTR, Machine Info Menu item 141 TONER LOW, Config Menu item 104 top margin, coaxial SCS 130 transfer roller removing used unit 155 transparencies, selecting 39 TRAY 1 auto-switch protection 100 clearing jams 74 TRAY 1 (continued) Coaxial SCS Menu item 128 loading paper 40 location 1 specifying media type...