User Guide
Page 4
Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling Download Emulations 3-3 Duplex tests 3-4 Duplex Quick Test 3-4 Duplex Sensor Test 3-4 Duplex Motor Test 3-5 Duplex Feed 1 Test 3-5 Duplex ...Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling Download Emulations 3-3 Duplex tests 3-4 Duplex Quick Test 3-4 Duplex Sensor Test 3-4 Duplex Motor Test 3-5 Duplex Feed 1 Test 3-5 Duplex ...Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
User Guide
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... too wide. FRU 1 Latch lever Action Make sure the tip of the feeder and an envelope also stopped in the base printer paper path. If you find a problem, clean the rolls. Infoprint 1332/1352/1372 260 Paper Jam displays, unable to clear and envelopes fail to the envelopes in the hopper. Check the deflector...
... too wide. FRU 1 Latch lever Action Make sure the tip of the feeder and an envelope also stopped in the base printer paper path. If you find a problem, clean the rolls. Infoprint 1332/1352/1372 260 Paper Jam displays, unable to clear and envelopes fail to the envelopes in the hopper. Check the deflector...
User Guide
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Infoprint 1332/1352/1372 FRU 2 Power takeoff shaft and spring, bevel gear, feed roll gear,... correct installation at connector J5 on the system board). If incorrect, replace the cable. Paper from the printer or option above tray x. Clean or replace as necessary. FRU 1 Autoconnect cables Tray x system board Action Check the autoconnect from Tray ... when tray x is installed. If this does not correct the problem, replace the option system board. system board) Printer does not recognize Tray x is full or has adequate paper in the connector. FRU Action 1 Paper out sensor flag...
Infoprint 1332/1352/1372 FRU 2 Power takeoff shaft and spring, bevel gear, feed roll gear,... correct installation at connector J5 on the system board). If incorrect, replace the cable. Paper from the printer or option above tray x. Clean or replace as necessary. FRU 1 Autoconnect cables Tray x system board Action Check the autoconnect from Tray ... when tray x is installed. If this does not correct the problem, replace the option system board. system board) Printer does not recognize Tray x is full or has adequate paper in the connector. FRU Action 1 Paper out sensor flag...
User Guide
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... and is a destructive type of the other option slots to one of test. The "Disk Test/Clean" on page 3-3. Network Card x A 977 error displays when the RIP software detects that network card...SDRAM Memory Test" on the interconnect board but cannot establish communications with the network card. Infoprint 1332/1352/1372 Options service check Service tip: When you have a problem with any of ...the options installed in network card x. Hard Disk Option Service tip: These printers support one hard disk option is destroyed and should not be a very lengthy test depending...
... and is a destructive type of the other option slots to one of test. The "Disk Test/Clean" on page 3-3. Network Card x A 977 error displays when the RIP software detects that network card...SDRAM Memory Test" on the interconnect board but cannot establish communications with the network card. Infoprint 1332/1352/1372 Options service check Service tip: When you have a problem with any of ...the options installed in network card x. Hard Disk Option Service tip: These printers support one hard disk option is destroyed and should not be a very lengthy test depending...
User Guide
Page 118
...end of the front harness cable (J22-1 line). Infoprint 1332/1352/1372 Print quality-background Service tip: Some background problems can be cleaned. If a problem is no continuity, replace the harness cable. Measure the voltages from the HVPS to printer ground. If this does not correct the problem, ...problem, replace the HVPS. 2-82 Service Manual Some slick or coated papers may try to improve the print quality by rough papers, non-IBM toner cartridges or if the media texture is incorrect, check the front harness cable (J22-3 line). If there is continuity, replace the...
...end of the front harness cable (J22-1 line). Infoprint 1332/1352/1372 Print quality-background Service tip: Some background problems can be cleaned. If a problem is no continuity, replace the harness cable. Measure the voltages from the HVPS to printer ground. If this does not correct the problem, ...problem, replace the HVPS. 2-82 Service Manual Some slick or coated papers may try to improve the print quality by rough papers, non-IBM toner cartridges or if the media texture is incorrect, check the front harness cable (J22-3 line). If there is continuity, replace the...
User Guide
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...J22-8 on the page. Replace as necessary. Banding can also be caused by the photoconductor, cleaning blade, and other contamination on the outer edges that the spring is attached to while you ... buildup or other parts inside the print cartridge. If correct, replace the system board. Infoprint 1332/1352/1372 Print quality-banding Service tip: Banding is difficult to detect except on a page... outer edges of the page This print quality problem appears as it feeds through the printer, especially in the speed of the paper as vertical black bands on the page. ...
...J22-8 on the page. Replace as necessary. Banding can also be caused by the photoconductor, cleaning blade, and other contamination on the outer edges that the spring is attached to while you ... buildup or other parts inside the print cartridge. If correct, replace the system board. Infoprint 1332/1352/1372 Print quality-banding Service tip: Banding is difficult to detect except on a page... outer edges of the page This print quality problem appears as it feeds through the printer, especially in the speed of the paper as vertical black bands on the page. ...
User Guide
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If incorrect, replace the transfer roll. If incorrect, replace the right side transfer arm assembly. This problem is being carried through the printer on the backside of light print. Infoprint 1332/1352/1372 Print quality-light print Service tip: Check the toner saver and print darkness settings first if the print is firmly attached... is found, install a new printhead. Check the fuser hot roll and backup roll for toner buildup or loose toner around the area of the media. Clean the area and run another copy.
If incorrect, replace the transfer roll. If incorrect, replace the right side transfer arm assembly. This problem is being carried through the printer on the backside of light print. Infoprint 1332/1352/1372 Print quality-light print Service tip: Check the toner saver and print darkness settings first if the print is firmly attached... is found, install a new printhead. Check the fuser hot roll and backup roll for toner buildup or loose toner around the area of the media. Clean the area and run another copy.
User Guide
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Infoprint 1332/1352/1372 diagnostic aids device tests 3-2 disk test/clean 3-2 flash test 3-3 quick disk test 3-2 diagnostic mode 3-1 duplex tests 3-4 duplex feed ... test 3-12 output bin test - standard bin 3-11 print registration 3-16 print tests 3-19 printer setup 3-17 maintenance page count 3-17 restore EP factory defaults 3-18 setting configuration ID 3-18 setting...the page count 3-17 viewing the permanent page count 3-17 diagnostic mode 3-1 disabling download emulations 3-3 disk test/clean 3-2 duplex option parts catalog 7-48 service check 2-47 sub error codes 2-12 duplex tests 3-4 E envelope...
Infoprint 1332/1352/1372 diagnostic aids device tests 3-2 disk test/clean 3-2 flash test 3-3 quick disk test 3-2 diagnostic mode 3-1 duplex tests 3-4 duplex feed ... test 3-12 output bin test - standard bin 3-11 print registration 3-16 print tests 3-19 printer setup 3-17 maintenance page count 3-17 restore EP factory defaults 3-18 setting configuration ID 3-18 setting...the page count 3-17 viewing the permanent page count 3-17 diagnostic mode 3-1 disabling download emulations 3-3 disk test/clean 3-2 duplex option parts catalog 7-48 service check 2-47 sub error codes 2-12 duplex tests 3-4 E envelope...