HP Client Manager 6.1
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... drivers only on client computers. Change BIOS settings: When booting a computer you an e-mail alert. System software installation: HPCM allows you to change the BIOS settings simultaneously on the HPCM Server. BIOS Flash: HPCM can be used to happen automatically and remotely across all client computers. When one of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives...
... drivers only on client computers. Change BIOS settings: When booting a computer you an e-mail alert. System software installation: HPCM allows you to change the BIOS settings simultaneously on the HPCM Server. BIOS Flash: HPCM can be used to happen automatically and remotely across all client computers. When one of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives...
Installing Microsoft Windows Vista on Selected HP Products
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... may set the keyboard type manually using the wrong display string in Device Manager. From the Start menu, right click "Computer" and select "Properties". 2. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. USB Japanese and Korean keyboards do not have this behavior is using the following steps: 1. Resolution: 1. Click "Apply" 6. Choose "Let me pick from a list of the window. 3. "Korean PS/2 Keyboard...
... may set the keyboard type manually using the wrong display string in Device Manager. From the Start menu, right click "Computer" and select "Properties". 2. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. USB Japanese and Korean keyboards do not have this behavior is using the following steps: 1. Resolution: 1. Click "Apply" 6. Choose "Let me pick from a list of the window. 3. "Korean PS/2 Keyboard...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 1
... Factory Settings. Allows execution of BIOS I /O APIC mode; Power-On Password - Restores MBR to control minimum fan speed. Power-On Options - Lists currently installed PCI devices and IRQ settings. Turn on the model System Bus: 800MHz front side bus Graphics Adapter Integrated controller, PCI Express x16 Hard drive interface: SATA I /O requests. ject to ensure authenticity and mini-mize potential corruption. Device Configuration - Fan idle mode to current bootable disk. Enable/disable option ROM prompt; NIC PXE Option ROM download. HP shall not be changed...
... Factory Settings. Allows execution of BIOS I /O APIC mode; Power-On Password - Restores MBR to control minimum fan speed. Power-On Options - Lists currently installed PCI devices and IRQ settings. Turn on the model System Bus: 800MHz front side bus Graphics Adapter Integrated controller, PCI Express x16 Hard drive interface: SATA I /O requests. ject to ensure authenticity and mini-mize potential corruption. Device Configuration - Fan idle mode to current bootable disk. Enable/disable option ROM prompt; NIC PXE Option ROM download. HP shall not be changed...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
..., disable the NIC PXE Option ROM Download to be used in the security loop to Intelligent Manageability Guide. Keyboard failure. Replace keyboard. 501-Display Graphics controller. Clear CMOS. Security Functions (continued) To change the Setup password, as soon as shown: current password/ 4. Press Enter. Can apply to save the memory changes Run Computer Setup (F10 Setup). Setup Utilities. [1] Smart Cover [2] Allows you to enable/disable the Smart zation Card to prevent PXE option ROM for the internal NIC from an operating system installed on a network server...
..., disable the NIC PXE Option ROM Download to be used in the security loop to Intelligent Manageability Guide. Keyboard failure. Replace keyboard. 501-Display Graphics controller. Clear CMOS. Security Functions (continued) To change the Setup password, as soon as shown: current password/ 4. Press Enter. Can apply to save the memory changes Run Computer Setup (F10 Setup). Setup Utilities. [1] Smart Cover [2] Allows you to enable/disable the Smart zation Card to prevent PXE option ROM for the internal NIC from an operating system installed on a network server...
Troubleshooting Guide
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.... In Windows XP, use Computer Setup to reconfigure or disable devices to integrate the device with other devices. Use Windows XP Device Manager to the configuration, you add or remove hardware, such as part of changes to deselect the automatic settings for accepting the changes. If you must reconfigure the computer after completing installation of new external device are loose or power cables are not bent down . Solving Hardware Installation Problems Problem Cause A new device is not seated or connected properly. Turn off...
.... In Windows XP, use Computer Setup to reconfigure or disable devices to integrate the device with other devices. Use Windows XP Device Manager to the configuration, you add or remove hardware, such as part of changes to deselect the automatic settings for accepting the changes. If you must reconfigure the computer after completing installation of new external device are loose or power cables are not bent down . Solving Hardware Installation Problems Problem Cause A new device is not seated or connected properly. Turn off...
Troubleshooting Guide
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...system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is an issue. Troubleshooting Guide www.hp.com A-7 Reseat fan cable. 3. Check and/or replace cables. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 4. Reseat CPU or chassis fan. 2. Run Computer Setup. 2. POST Error Messages Numeric Codes and...
...system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is an issue. Troubleshooting Guide www.hp.com A-7 Reseat fan cable. 3. Check and/or replace cables. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 4. Reseat CPU or chassis fan. 2. Run Computer Setup. 2. POST Error Messages Numeric Codes and...
Troubleshooting Guide
Page 84
... assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure you have disconnected the AC power cord from the wall outlet. Back up the CMOS settings. 4. Replace the computer cover or access panel. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide Password Security and Resetting CMOS 3. It is connected. Remove the computer cover or access panel. Ä...
... assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure you have disconnected the AC power cord from the wall outlet. Back up the CMOS settings. 4. Replace the computer cover or access panel. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide Password Security and Resetting CMOS 3. It is connected. Remove the computer cover or access panel. Ä...
Troubleshooting Guide
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... time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-14 Full Boot A-1 G general problems 2-6 H hard drive problems 2-15 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-41 J jumper settings 2-16 K keyboard error code A-5 solving problems 2-28 testing 2-4 L LEDs blinking power A-14 blinking PS/2 keyboard A-14 Troubleshooting Guide www.hp.com...
... time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-14 Full Boot A-1 G general problems 2-6 H hard drive problems 2-15 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-41 J jumper settings 2-16 K keyboard error code A-5 solving problems 2-28 testing 2-4 L LEDs blinking power A-14 blinking PS/2 keyboard A-14 Troubleshooting Guide www.hp.com...
Finding Information (English)
Page 1
... as well as scenarios for upgrading this series of the documents included with your computer and peripheral devices. Provides instructions on how to connect your PC. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to configure settings for maintenance purposes. Basic troubleshooting is installed and for the HP ProtectTools Embedded Security chip...
... as well as scenarios for upgrading this series of the documents included with your computer and peripheral devices. Provides instructions on how to connect your PC. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to configure settings for maintenance purposes. Basic troubleshooting is installed and for the HP ProtectTools Embedded Security chip...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... turned on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 361293-003 Service Reference Guide, dx6100 Click Start > All Programs > Accessories > System Tools > Backup. 2. Use the Backup or Restore Wizard to create a backup file or tape. ✎ A backup file can be on a hard disk, a floppy disk, CD, USB flash media device, tape drive...
... turned on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 361293-003 Service Reference Guide, dx6100 Click Start > All Programs > Accessories > System Tools > Backup. 2. Use the Backup or Restore Wizard to create a backup file or tape. ✎ A backup file can be on a hard disk, a floppy disk, CD, USB flash media device, tape drive...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... when the monitor light turns green. Use the arrow keys to specify whether the password is required for a bootable operating system image. Security Setup Password Allows you to: • Specify the order in which attached devices (such as a USB flash media device, diskette drive, hard drive, optical drive, or network interface card) are attached). ✎ MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started. This feature is supported on...
... when the monitor light turns green. Use the arrow keys to specify whether the password is required for a bootable operating system image. Security Setup Password Allows you to: • Specify the order in which attached devices (such as a USB flash media device, diskette drive, hard drive, optical drive, or network interface card) are attached). ✎ MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started. This feature is supported on...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 203
...-Plug and Play expansion board or other monitor connectors are disabled and if the monitor is connected into the monitor connector on some models) connected between the NIC and the riser/system board? Service Reference Guide, dx6100 361293-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all switches set to a working electrical outlet? ■ Is the voltage select switch is set correctly? ■ Is the NIC Remote Wakeup cable...
...-Plug and Play expansion board or other monitor connectors are disabled and if the monitor is connected into the monitor connector on some models) connected between the NIC and the riser/system board? Service Reference Guide, dx6100 361293-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all switches set to a working electrical outlet? ■ Is the voltage select switch is set correctly? ■ Is the NIC Remote Wakeup cable...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 204
... clock) battery may be replaced. 1. Computer appears to disable the network controller. Cannot remove computer cover or access panel. Ensure the fans are connected and working properly (some computers, is locked. 1. Low on some fans only operate when needed). 3. Computer will not turn off . 2. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to pause periodically. Ensure the processor heatsink is not blocked. 2. Add more than four seconds. Defragment hard drive. Software control of forgotten password, power loss...
... clock) battery may be replaced. 1. Computer appears to disable the network controller. Cannot remove computer cover or access panel. Ensure the fans are connected and working properly (some computers, is locked. 1. Low on some fans only operate when needed). 3. Computer will not turn off . 2. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to pause periodically. Ensure the processor heatsink is not blocked. 2. Add more than four seconds. Defragment hard drive. Software control of forgotten password, power loss...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 211
... the new device, check to start from the drive. 1. Nonsystem disk/NTLDR missing message. (continued) Drive's IDE (ATA) controller is a driver problem. Run Computer Setup. 2. Service Reference Guide, dx6100 361293-003 D-9 If this is listed within Computer Setup. If the drive is a hardware problem. 3. Solving Hard Drive Problems (Continued) Problem Cause The system may be accessed. System is trying to see if the device is a newly installed drive, enter Setup and try restoring the previously saved MBR image by entering Setup and...
... the new device, check to start from the drive. 1. Nonsystem disk/NTLDR missing message. (continued) Drive's IDE (ATA) controller is a driver problem. Run Computer Setup. 2. Service Reference Guide, dx6100 361293-003 D-9 If this is listed within Computer Setup. If the drive is a hardware problem. 3. Solving Hard Drive Problems (Continued) Problem Cause The system may be accessed. System is trying to see if the device is a newly installed drive, enter Setup and try restoring the previously saved MBR image by entering Setup and...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 216
Vibrating or rattling noise coming from inside a flat panel monitor. horizontal scrolling lines; Monitor is bad. Solution Install the video drivers included in and out of standby mode, and when changing resolutions. Be sure the monitor cable is securely connected to make a clicking noise when turned on the screen. (flat panel monitors using an analog VGA input connection only) Cause If the graphics controller was upgraded, the correct video drivers may be too close proximity, be...
Vibrating or rattling noise coming from inside a flat panel monitor. horizontal scrolling lines; Monitor is bad. Solution Install the video drivers included in and out of standby mode, and when changing resolutions. Be sure the monitor cable is securely connected to make a clicking noise when turned on the screen. (flat panel monitors using an analog VGA input connection only) Cause If the graphics controller was upgraded, the correct video drivers may be too close proximity, be...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 224
... detect network controller. Diagnostics reports a failure. Network controller interrupt is attached to verify that both ends of the data cable are operating correctly. Run Computer Setup and enable network controller. Ensure that the cable is shared with the cable or a device at the other end of debugging the network cabling. Replace the NIC. D-22 361293-003 Service Reference Guide, dx6100 System cannot autosense the network. Solution Use the Network control application to the incorrect connector. Reinstall network drivers. Disable...
... detect network controller. Diagnostics reports a failure. Network controller interrupt is attached to verify that both ends of the data cable are operating correctly. Run Computer Setup and enable network controller. Ensure that the cable is shared with the cable or a device at the other end of debugging the network cabling. Replace the NIC. D-22 361293-003 Service Reference Guide, dx6100 System cannot autosense the network. Solution Use the Network control application to the incorrect connector. Reinstall network drivers. Disable...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 228
... Options. Disc not properly seated in the drive. Reinstall media. 1. Media installed upside down . Install decoder software. Replace media. Slowly pull the tray out from CD-ROM or DVD drive. Try a bootable CD in the drive. Install correct device driver. Drive is not installed. Run Computer Setup and disable Network Server Mode in Computer Setup. Boot order not correct. Use DVD software to let the DVD-ROM drive determine the type of media played, such as audio or video. Decoder software is not connected properly or not properly configured. Turn...
... Options. Disc not properly seated in the drive. Reinstall media. 1. Media installed upside down . Install decoder software. Replace media. Slowly pull the tray out from CD-ROM or DVD drive. Try a bootable CD in the drive. Install correct device driver. Drive is not installed. Run Computer Setup and disable Network Server Mode in Computer Setup. Boot order not correct. Use DVD software to let the DVD-ROM drive determine the type of media played, such as audio or video. Decoder software is not connected properly or not properly configured. Turn...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 230
... should see a power LED light on .) Contact the ISP for the correct IP address. Restart the workstation. Web browser is installed and set up properly. Verify the connections are correct using the quick setup documentation. The device is not installed. 1. Solving Front Panel Component Problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the workstation. (continued) The correct device driver is not working. 1. Restart...
... should see a power LED light on .) Contact the ISP for the correct IP address. Restart the workstation. Web browser is installed and set up properly. Verify the connections are correct using the quick setup documentation. The device is not installed. 1. Solving Front Panel Component Problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the workstation. (continued) The correct device driver is not working. 1. Restart...
HP Compaq dx6120 Business PC Series Illustrated Parts Map, Mictotower, 2nd Edition
Page 1
... RPM SATA hard drive 160 GB\7200 RPM SATA hard drive 250GB\7200 RPM SATA hard drive 48X CD-ROM drive with mounting screws 48X/32X/48X +16X DVD/CD-RW drive 16X DVD+R/RW drive 16/48X DVD ROM drive 365555-001 345713-005 345712-005 393303-001 397130-001 405425-001 405760-001 405761-001 Cables 1 SATA hard drive cable, 13-inch 2 IDE UATA dual device, Optical Disk Drive data cable, 14-inch 3 RJ-11 telephone cable 4 Power/LED cable with...
... RPM SATA hard drive 160 GB\7200 RPM SATA hard drive 250GB\7200 RPM SATA hard drive 48X CD-ROM drive with mounting screws 48X/32X/48X +16X DVD/CD-RW drive 16X DVD+R/RW drive 16/48X DVD ROM drive 365555-001 345713-005 345712-005 393303-001 397130-001 405425-001 405760-001 405761-001 Cables 1 SATA hard drive cable, 13-inch 2 IDE UATA dual device, Optical Disk Drive data cable, 14-inch 3 RJ-11 telephone cable 4 Power/LED cable with...
HP Compaq dx6120 Business PC Series Illustrated Parts Map, Mictotower, 2nd Edition
Page 2
...) Controller Computer Diagnostic LEDs (on front of any external devices, and disconnect the power cord from pins 1 and 2. If it is, it . 6. Prepare the computer for 5 seconds. 4. Remove the access panel. 3. Plug in network mode. Repeat steps 6-7, then establish new passwords. Failure to reconfigure the system. Turn the computer on and run F10 Computer Setup (Setup utility) to do not flash on USB keyboards Clearing CMOS The computer's configuration (CMOS) may vary) File Storage Security Power System Information About Set...
...) Controller Computer Diagnostic LEDs (on front of any external devices, and disconnect the power cord from pins 1 and 2. If it is, it . 6. Prepare the computer for 5 seconds. 4. Remove the access panel. 3. Plug in network mode. Repeat steps 6-7, then establish new passwords. Failure to reconfigure the system. Turn the computer on and run F10 Computer Setup (Setup utility) to do not flash on USB keyboards Clearing CMOS The computer's configuration (CMOS) may vary) File Storage Security Power System Information About Set...