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Illustrated Parts Map: HP Compaq Business Desktop dx2700/dx2708 Microtower Models


Page 2
... appears in Windows, click Start > Shut Down > Restart the Computer. Select supervisor password and press enter key, and follow the instructions on the Library CD. This will be corrupted. Connect the power cord to bypass the title screen, if necessary. Hard Disk Drive cable - 280mm (SATA connector) x 1 * 2. Power LED flashes 5 seconds No memory installed / Pre-Video memory error every 1 second, followed by 2 checksum. To change the setup password, run Computer Setup (F10). 2. Before exiting, click Save Settings and Exit...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 4
... the Operating System 1.1 Microsoft Windows XP/Redflag Linux 1-1 1.1.1 Installing or Upgrading Device Drivers (Only applicable for Windows OS 1-1 1.2 Converting to NTFS (Associated with WinXP OS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2 2.2.2 Computer Setup Menu 2-4 2.3 Recovering the Configuration Settings 2-11 2.3.1 Backing up the CMOS 2-11 2.3.2 Restoring the CMOS 2-11 3 Desktop Management...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 7
... the operating system CD, replace the path with C:\I386 or use the Browse button of WinXP at http://www.hp.com/support. or Compaq-specific integration of the operating system for the device you are installing. This action points to do not turn off the computer during the installation process might damage the software that appear on the system hardware configuration. Doing so may cause errors...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 10
... enabled with or without a keyboard or mouse attached. Setup Utilities and Diagnostics Features 2.2 Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of IDE (ATA) and SATA hard drive controllers. ■ The system is preset to always Quick Boot. ■ Enable or disable Network Server Mode...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 14
... only when entering Computer Setup. ✎ Support for specific Computer Setup options may not apply after a non-MS-DOS operating system has started. Security Option Allows you to set the security option to absent or present. System Keyboard Allows you to set system keyboard to Setup or System so that the password is recognized as drive C (if any of attached hard drive devices (such as USB HDD storage, USB2 Drive Key, or USB flash media). Boot Up NumLock...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 18
... interrupt a type, depending on the hardware configuration. 2-10 431672-001 Service Reference Guide Save Setting and Exit Allows you to establish a password to control access to Computer Setup. Hardware Reset Case Open Status Monitor Setup CPU Temperature Reset Case Open Status (view only) CPU Fan Speed (view only) System Fan Speed (view only) CPU Fan Fault Detect Disables/enables detection of device using the interrupt. Legacy ISA for devices compliant with the original PC AT bus specification, PCI/ISA PnP for devices compliant with the Plug-andPlay...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 20
... memory). The PC Deployment section of the computer. The Boot Block is a flash-protected section of system software, configuration management and troubleshooting, and power management. 3.2 ROM Flash The computer's BIOS is important to establish a supervisor password. To recover the system after unbundling the preinstalled software image. 3 Desktop Management ✎ Support for specific features described in this guide may vary by : ■ Installing additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 21
... monitor. Turn the power on the hard drive. 3.2.3 Power Management Power Management is not responding; In the Power Button section, select the desired power button setting. Desktop Management 1. Insert a diskette, CD, or USB flash device containing the desired BIOS image file in a very low power state (suspend). In the Power Options Properties, select the Advanced tab. 3. Use Display Properties to start the system from a bootable device. This allows you will attempt to establish, modify, or disable Power Management settings for Windows XP, the power button...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 22
... contains the latest device drivers, utilities, and flashable ROM image needed to run the latest Microsoft Windows operating system on , unless the password is set, Computer Setup presents Password Options under the Security menu. Service Reference Guide 431672-001 3-3 If you plan to run a version of locating, accessing, evaluating, and installing the latest support software easier. The supervisor password specifically prevents unauthorized access to the computer when power is turned on your computer, you enter Computer Setup. HP has made the...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 81
During boot, the other option, such as the primary VGA adapter. If the system beeps, then the keyboard is operating correctly. ■ Check all switches set correctly? ■ Is the NIC Remote Wakeup cable (featured on some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet? ■ Is the voltage select switch is set to the...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 82
.... Software control of the computer chassis is not switched to the external power source are not blocked and the internal fan is pressed. Disconnect the power cord from standby mode, do not hold the power button for more than four seconds. Otherwise, the computer will not turn on the rear of the power switch is not Connect keyboard and mouse cables connected to resume from the electrical outlet. Contact an HP...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 83
... free up memory. 2. Virus resident on memory. Press the Num Lock key. drive. Service Reference Guide 431672-001 D-3 First, reset the Date and Time Properties in the Control Panel (Computer Setup can be on the hard drive. If the problem persists, replace the RTC battery. The Num Lock light should not be disabled (or enabled) in Computer Setup. Hard drive is hot. 1. Add more memory. Processor is fragmented. Ensure the processor heatsink is experienced. Program previously accessed...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 85
... the upgrade or memory modules were installed in the cable or connector are not bent down . If you add or remove hardware, such as part of the new hardware. Service Reference Guide 431672-001 D-5 You can also use the Add Hardware Wizard and follow the instructions for the board and choose a basic configuration that pins in the connector are not bent down . Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 87
... ROM using a ROMPaq diskette. Monitor cable plugged into the AGP card connector. Restart the computer and press F8 during startup when you will lose your password. Use the sliding control to the electrical outlet. Screen blanking utility installed or energy saver features enabled. Press the power button to resume from standby mode. Ä CAUTION: When attempting to resume from the monitor to the computer and to reset the resolution. Solving Display Problems Troubleshooting...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 88
... inside a CRT monitor. Disable monitor energy saver feature. Monitor does not function properly when used with integrated graphics, replace the system board. D-8 431672-001 Service Reference Guide Clicking noise coming from inside the monitor. Install the video drivers included in close to be incorrectly adjusted. Monitor degaussing coil has been activated. Solution For systems with a graphics card: 1. Monitor is broken up, rolls, jitters, or flashes. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Power LED flashes...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 92
... out of the printer being used. If the printer works, reload the printer driver. Run printer self-test. Reconnect all cables. Reconnect all cables. Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer Problems Problem Cause Printer will not turn it is empty. 2. Printer prints garbled information. The correct printer driver is offline. Solution Turn the printer on . Install the correct printer driver for the application. 2. Select online...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 94
... network controller. Diagnostics passes, but the computer does not communicate with the network. Ensure that the driver parameters match the configuration of debugging the network cabling. Make sure the correct network client and protocol is not enabled. Solving Network Problems Problem Cause Wake-on or it never flashes. ✎ The network status light should flash when there is not functioning. D-14 431672-001 Service Reference Guide Network status link light does not turn on -LAN...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 95
... ROM. Ensure that the drivers were not accidentally deleted when the drivers for a new expansion board were installed. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics passes, but the computer does not communicate with the network. (continued) The network controller is not configured for the board. System setup utility reports unprogrammed EEPROM. Verify that both ends of the cable are corrupted. Cannot connect to the correct devices. Reinstall the network drivers, using the Restore...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 98
... this topic. Install correct device driver. Use Device Manager to removable media and verify boot order settings. CD-ROM or DVD devices are not detected or driver is fully extended, then remove the disc. Solution Run the Computer Setup utility and enable booting to remove or uninstall the device in question. 2. The DVD-ROM drive takes longer to start because it has to start , read a disc or takes too long to determine the type of media being played. Windows does not detect...
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Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs


Page 99
... are using a slower recording speed. 2. You should see a "power" LED light on the front of media. Solving Drive Key Problems Solving DiskOnKey Problems Problem Cause Drive Key is not set up properly. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to work with your ISP. Cable/ DSL modem is difficult or impossible. Reconnect the modem. Plug in . Wrong or poor quality media type. 1. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Recording audio...

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  • Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Business PCs
  • Support Telephone Numbers
  • Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
  • Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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  • Illustrated Parts Map: HP Compaq Business Desktop dx2700/dx2708 Microtower Models
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