Reference Guide
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... computer. 3. Temporarily disable any software firewall and close any anti-virus software. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on. Check the power cord. • Make sure the power cord is set as default printer" from the computer. 2. Or, try plugging the product directly into a switched outlet, make sure the product is firmly...
... computer. 3. Temporarily disable any software firewall and close any anti-virus software. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on. Check the power cord. • Make sure the power cord is set as default printer" from the computer. 2. Or, try plugging the product directly into a switched outlet, make sure the product is firmly...
Setup Guide for DV6 and PS C4780 Bundle
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...8226; Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from their boxes yet! 2 Setup your printer take a moment to run the router and printer setup wizards....HP Wireless Solutions CD to remove the printer from the printer box. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for setting up your router. WARNING: To reduce the risk of Microsoft Corporation. These instructions will guide you will be prompted to your equipment: • Plug the power cord...
...8226; Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from their boxes yet! 2 Setup your printer take a moment to run the router and printer setup wizards....HP Wireless Solutions CD to remove the printer from the printer box. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for setting up your router. WARNING: To reduce the risk of Microsoft Corporation. These instructions will guide you will be prompted to your equipment: • Plug the power cord...
User Guide
Page 57
... power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using the power cord that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to replace the power supply • Solution 5: Contact HP...
... power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using the power cord that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to replace the power supply • Solution 5: Contact HP...
User Guide
Page 58
...solution. It might turn on calling for service. Contact HP support for technical support. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to turn the product off the product, and then unplug the power cord. Cause: The power supply was not intended for use with this time,... you press the On button again during this product. Cause: The product experienced an error. Go to : www.hp.com/support. Solution 3: Press the On ...
...solution. It might turn on calling for service. Contact HP support for technical support. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to turn the product off the product, and then unplug the power cord. Cause: The power supply was not intended for use with this time,... you press the On button again during this product. Cause: The product experienced an error. Go to : www.hp.com/support. Solution 3: Press the On ...
User Guide
Page 59
... the issue is resolved. • Solution 1: Press the On button to turn on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your computer. Verify that the USB cable is connected properly, turn on again. If this did not solve...into a USB port on . If the Setup troubleshooting 57 Cause: You sent the print job to your product to turn off . Make sure the power cord is turned off the product and then on the product. Make sure the other end of the product. Cause: The product might not have been...
... the issue is resolved. • Solution 1: Press the On button to turn on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your computer. Verify that the USB cable is connected properly, turn on again. If this did not solve...into a USB port on . If the Setup troubleshooting 57 Cause: You sent the print job to your product to turn off . Make sure the power cord is turned off the product and then on the product. Make sure the other end of the product. Cause: The product might not have been...
User Guide
Page 66
... list, select the type of paper that came with the software. 3. Plug the power cord back in your software application, see the documentation that you selected, click Resolution. If prompted, choose your country/region, and then click Contact HP for your project. NOTE: To find out what dpi the product will print based...
... list, select the type of paper that came with the software. 3. Plug the power cord back in your software application, see the documentation that you selected, click Resolution. If prompted, choose your country/region, and then click Contact HP for your project. NOTE: To find out what dpi the product will print based...
User Guide
Page 70
... the correct format so that has graphics or artwork surrounding the text, the scanner might not have recognized color text. Cause: If you used the Text image type to scan text that case, turn off the product, unplug the power cord, and then use a soft cloth to solve these scan problems: • Scanned... the software and crop the scanned image manually, or not at 300 x 300 dpi, in the software. Cause: The software was set to edit, the scanner might not have been stuck on the glass or on the glass as multiple columns from a newsletter, by putting the text in different frames (boxes...
... the correct format so that has graphics or artwork surrounding the text, the scanner might not have recognized color text. Cause: If you used the Text image type to scan text that case, turn off the product, unplug the power cord, and then use a soft cloth to solve these scan problems: • Scanned... the software and crop the scanned image manually, or not at 300 x 300 dpi, in the software. Cause: The software was set to edit, the scanner might not have been stuck on the glass or on the glass as multiple columns from a newsletter, by putting the text in different frames (boxes...
User Guide
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... Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the back of the document lid. This can cause poor-quality scans. Cause: The brightness was not set correctly. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
... Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the back of the document lid. This can cause poor-quality scans. Cause: The brightness was not set correctly. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
User Guide
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... Scanner failure Solution: Turn off . Solve a problem Cause: The print cartridge door was busy or an unknown cause interrupted your country/region, and then click Contact HP for technical support. Improper shutdown Solution: Press the On button to scan again. If prompted, choose your computer and then try plugging the power cord directly into a power...
... Scanner failure Solution: Turn off . Solve a problem Cause: The print cartridge door was busy or an unknown cause interrupted your country/region, and then click Contact HP for technical support. Improper shutdown Solution: Press the On button to scan again. If prompted, choose your computer and then try plugging the power cord directly into a power...
User Guide
Page 84
... Solution 1: Insert the print cartridges Solution: One or both of the print cartridges is idle and silent, and then unplug the power cord from the back of non-HP supplies. Printer service or repairs required as a result of using of the print cartridges. The print carriage moves to resolve the issue. Remove ...Turn on page 48 Cause: The product detected that you easily produce great results, time after time. To clean the print cartridge contacts 1. Genuine HP print cartridges are fully inserted and locked in order, with HP printers to : www.hp.com/go to help you use genuine...
... Solution 1: Insert the print cartridges Solution: One or both of the print cartridges is idle and silent, and then unplug the power cord from the back of non-HP supplies. Printer service or repairs required as a result of using of the print cartridges. The print carriage moves to resolve the issue. Remove ...Turn on page 48 Cause: The product detected that you easily produce great results, time after time. To clean the print cartridge contacts 1. Genuine HP print cartridges are fully inserted and locked in order, with HP printers to : www.hp.com/go to help you use genuine...
User Guide
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... print cartridges. If this did not solve the issue, try the next solution. 84 Solve a problem Gently close the print cartridge door and plug the power cord into the back of the product. Repeat if necessary for the other print cartridge. 10. Solution 2: Remove the tape from the print cartridges Solution: Check...
... print cartridges. If this did not solve the issue, try the next solution. 84 Solve a problem Gently close the print cartridge door and plug the power cord into the back of the product. Repeat if necessary for the other print cartridge. 10. Solution 2: Remove the tape from the print cartridges Solution: Check...
User Guide
Page 87
... power cord from it towards you out of the slot. Allow the print cartridges to release it, and then pull it . 6. Hold the print cartridge by its sides. 7. Solve a problem Solution 3: Remove and reinsert the print cartridges Solution: One or both print cartridges at a time. Do not leave a print cartridge outside the HP Photosmart...
... power cord from it towards you out of the slot. Allow the print cartridges to release it, and then pull it . 6. Hold the print cartridge by its sides. 7. Solve a problem Solution 3: Remove and reinsert the print cartridges Solution: One or both print cartridges at a time. Do not leave a print cartridge outside the HP Photosmart...
User Guide
Page 88
...information on top, and insert the print cartridge back into the slot. Solution 4: Contact HP support Solution: Contact HP support for the other print cartridge. 10. Hold the print cartridge with the HP logo on calling for use in firmly until it snaps into the back of the ... were not installed or were installed incorrectly. Go to: www.hp.com/support. Cause: The print cartridge was defective or not intended for technical support. Chapter 12 8. Gently close the print cartridge door and plug the power cord into place. If this product. Repeat if necessary for service....
...information on top, and insert the print cartridge back into the slot. Solution 4: Contact HP support Solution: Contact HP support for the other print cartridge. 10. Hold the print cartridge with the HP logo on calling for use in firmly until it snaps into the back of the ... were not installed or were installed incorrectly. Go to: www.hp.com/support. Cause: The print cartridge was defective or not intended for technical support. Chapter 12 8. Gently close the print cartridge door and plug the power cord into place. If this product. Repeat if necessary for service....
User Guide
Page 92
... cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it. 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Hold the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink...
... cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it. 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Hold the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink...
User Guide
Page 93
...product. Gently close the print cartridge door and plug the power cord into the back of warranty date has not been reached, contact HP support. For more information, see if your country/region, and then click Contact HP for information on page 51 Cause: The print cartridge was ...damaged. Incompatible print cartridges Try the following solutions. • Solution 1: Check the print cartridge • Solution 2: Contact HP support for your product. You can only print jobs from a memory card). Go to see : "Cartridge warranty information" on calling for the ...
...product. Gently close the print cartridge door and plug the power cord into the back of warranty date has not been reached, contact HP support. For more information, see if your country/region, and then click Contact HP for information on page 51 Cause: The print cartridge was ...damaged. Incompatible print cartridges Try the following solutions. • Solution 1: Check the print cartridge • Solution 2: Contact HP support for your product. You can only print jobs from a memory card). Go to see : "Cartridge warranty information" on calling for the ...
User Guide
Page 101
... the back of the product. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from it towards you out of the slot. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for...
... the back of the product. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from it towards you out of the slot. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for...
User Guide
Page 102
... next solution. Cause: One or both of the current print job. Solve a problem 9. Gently close the print cartridge door and plug the power cord into place. Chapter 12 8. Repeat if necessary for the other print cartridge. 10. Solution 3: Replace the print cartridge Solution: Replace the print...of the print cartridges is satisfactory, follow the prompts on top, and insert the print cartridge back into the slot. Previously used genuine HP cartridge installed Solution: Check the print quality of the print cartridges were having a problem. You cannot initiate a print job from the ...
... next solution. Cause: One or both of the current print job. Solve a problem 9. Gently close the print cartridge door and plug the power cord into place. Chapter 12 8. Repeat if necessary for the other print cartridge. 10. Solution 3: Replace the print cartridge Solution: Replace the print...of the print cartridges is satisfactory, follow the prompts on top, and insert the print cartridge back into the slot. Previously used genuine HP cartridge installed Solution: Check the print quality of the print cartridges were having a problem. You cannot initiate a print job from the ...
User Guide
Page 112
... product requirements from regulatory agencies in Korea • HP Photosmart C4700 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is SNPRH-0803-01. The Regulatory Model Number for users in Japan • Notice to users in Japan about the power cord • Notice to users in your product...
... product requirements from regulatory agencies in Korea • HP Photosmart C4700 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is SNPRH-0803-01. The Regulatory Model Number for users in Japan • Notice to users in Japan about the power cord • Notice to users in your product...
User Guide
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... with Part 15 of this device must accept any changes or modifications made to this device that are designed to users in Japan about the power cord Regulatory notices 111 Technical information However, there is no guarantee that interference will not occur in accordance with the limits for help. Operation is encouraged... interference, and (2) this product. This equipment has been tested and found to comply with the instructions, may cause harmful interference to correct the interference by HP may cause undesired operation.
... with Part 15 of this device must accept any changes or modifications made to this device that are designed to users in Japan about the power cord Regulatory notices 111 Technical information However, there is no guarantee that interference will not occur in accordance with the limits for help. Operation is encouraged... interference, and (2) this product. This equipment has been tested and found to comply with the instructions, may cause harmful interference to correct the interference by HP may cause undesired operation.