HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
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... installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with HP Hardware Products (how-to and first steps.) Excludes system optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to the repair location. To get an overview of service upgrades and their prices, you . Initial Setup and Technical Support for Included Software Technical Support for the HP Hardware...
... installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with HP Hardware Products (how-to and first steps.) Excludes system optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to the repair location. To get an overview of service upgrades and their prices, you . Initial Setup and Technical Support for Included Software Technical Support for the HP Hardware...
HP xw and Z Series Workstations - Windows Vista Business downgrade FAQ
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... installed the downgrade? HP Z Workstation and HP xw Workstation series 1 DVD first. supported models. The downgrade product enables you are available on http://www.hp.com for HP workstations. The software is not offered software? Can HP ship media for Windows XP through resellers. Can I reinstall Windows Vista Business software after downgrading to a Use the RestorePlus! Boot from my workstation HP Backup and Recovery manager, can install the software. You can order this media from HP support. Yes, you can also obtain driver recovery media...
... installed the downgrade? HP Z Workstation and HP xw Workstation series 1 DVD first. supported models. The downgrade product enables you are available on http://www.hp.com for HP workstations. The software is not offered software? Can HP ship media for Windows XP through resellers. Can I reinstall Windows Vista Business software after downgrading to a Use the RestorePlus! Boot from my workstation HP Backup and Recovery manager, can install the software. You can order this media from HP support. Yes, you can also obtain driver recovery media...
Hardware Support Matrix for Linux
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.../1000 Onboard Audio Onboard SATA Raid Add Ons LSI 3041E SAS Card IEEE 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 48x CD-ROM Drive HP 16x DVD-ROM Drive HP 48x DVD/CDRW Combo HP 16x dual-layer DVD+RW Input/Output Devices (no modem support) Broadcom 5751 PCI-Express Intel Pro 1000 PT Gigibit PCI Onboard Components Onboard LAN - Use SATA or SAS, not both. We do offer mixed drives on the preload. Keyboard/Mouse interface must...
.../1000 Onboard Audio Onboard SATA Raid Add Ons LSI 3041E SAS Card IEEE 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 48x CD-ROM Drive HP 16x DVD-ROM Drive HP 48x DVD/CDRW Combo HP 16x dual-layer DVD+RW Input/Output Devices (no modem support) Broadcom 5751 PCI-Express Intel Pro 1000 PT Gigibit PCI Onboard Components Onboard LAN - Use SATA or SAS, not both. We do offer mixed drives on the preload. Keyboard/Mouse interface must...
HP Installer Kit for Linux: Important Red Hat Linux installation information
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... Workstation user manual at the end of install CD .iso images as networking, time/date, and new user. Complete this process by the specific release of Red Hat Linux you how to download the latest "Update" version of this document to verify that the hardware components installed on your workstation are supported by responding to the setup agent where requested. 4. When the driver installation task is designed to work...
... Workstation user manual at the end of install CD .iso images as networking, time/date, and new user. Complete this process by the specific release of Red Hat Linux you how to download the latest "Update" version of this document to verify that the hardware components installed on your workstation are supported by responding to the setup agent where requested. 4. When the driver installation task is designed to work...
HP xw and Z Series Workstations - HP SATA/SAS Hard Drive and Solid State Drive Installation
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... on hard drive type. HP Z600 and Z800 Workstations The internal hard drive bays on HP Z600 and HP Z800 Workstations have pre-installed power and data connectors at the back of the bay and do not require SAS-to Electrostatic Discharge (ESD). ENWW Step 3-Configuring the cabling 7 Connect a second hard drive to the system board connector labeled SATA-0 or SAS-0, depending on hard drive type. • SATA hard drives are plugged into SATA ports, starting with SATA-0. • SAS hard drives are plugged into SAS ports, starting with the drive type...
... on hard drive type. HP Z600 and Z800 Workstations The internal hard drive bays on HP Z600 and HP Z800 Workstations have pre-installed power and data connectors at the back of the bay and do not require SAS-to Electrostatic Discharge (ESD). ENWW Step 3-Configuring the cabling 7 Connect a second hard drive to the system board connector labeled SATA-0 or SAS-0, depending on hard drive type. • SATA hard drives are plugged into SATA ports, starting with SATA-0. • SAS hard drives are plugged into SAS ports, starting with the drive type...
HP xw and Z Series Workstations - LSI 8888 8-port SAS RAID Controller Card Installation
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...RAID controller card, see the user documentation for your preferred device. The MiniSAS adapter is disconnected from the system board, and then choose the correct connection type. The data cable connections for all HP Workstation models. ENWW Step 3-Configuring the cabling 5 To determine the correct connection for your hard drives, identify the applicable HP workstation model and the location of hard drive HP xw Workstations HP 400 Workstations Internal hard drive bay HP xw Workstations HP 400 Workstations Optical bay HP 600 Workstations HP 800 Workstations Internal hard drive...
...RAID controller card, see the user documentation for your preferred device. The MiniSAS adapter is disconnected from the system board, and then choose the correct connection type. The data cable connections for all HP Workstation models. ENWW Step 3-Configuring the cabling 5 To determine the correct connection for your hard drives, identify the applicable HP workstation model and the location of hard drive HP xw Workstations HP 400 Workstations Internal hard drive bay HP xw Workstations HP 400 Workstations Optical bay HP 600 Workstations HP 800 Workstations Internal hard drive...
HP xw and Z Series Workstations - LSI 8888 8-port SAS RAID Controller Card Installation
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... shipped with your workstation, see the service guide for your workstation model and operating system. You can obtain updates from http://www.hp.com/go/ workstationsupport. Reinstall the card support, if applicable. 2. Restore power to the workstation and all external devices. Step 6-Configuring RAID devices NOTE: Verify the RAID card internal data connectors are enabled. For detailed instruction on loading and setting up the SAS drivers for use with the 8-port SAS RAID controller. Reinstall the side access panel. 3. For card setup instructions, see the...
... shipped with your workstation, see the service guide for your workstation model and operating system. You can obtain updates from http://www.hp.com/go/ workstationsupport. Reinstall the card support, if applicable. 2. Restore power to the workstation and all external devices. Step 6-Configuring RAID devices NOTE: Verify the RAID card internal data connectors are enabled. For detailed instruction on loading and setting up the SAS drivers for use with the 8-port SAS RAID controller. Reinstall the side access panel. 3. For card setup instructions, see the...
HP xw and Z series Workstations - PCI Express Graphics Card Installation
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... slot and remove the slot cover. Remove the side access panel. Some cards occupy two expansion slots. Check for available system BIOS updates specified for your HP computer model and operating system at http://www.hp.com/support/ manuals. 2. If you need help preparing the computer for this installation, consult the removal and replacement procedures in the primary PCIe graphics expansion slot of the computer 1. Removing components 1. For optimum performance, HP recommends installing the card in the service guide...
... slot and remove the slot cover. Remove the side access panel. Some cards occupy two expansion slots. Check for available system BIOS updates specified for your HP computer model and operating system at http://www.hp.com/support/ manuals. 2. If you need help preparing the computer for this installation, consult the removal and replacement procedures in the primary PCIe graphics expansion slot of the computer 1. Removing components 1. For optimum performance, HP recommends installing the card in the service guide...
PCI Express Sound Blaster X-Fi Titanium audio card installation
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... Titanium audio card supports application software running under Microsoft® Windows® XP, Microsoft® Windows Vista Business®, and Microsoft® Windows 7®. Follow the on-screen instructions to the computer. NOTE: At the time of component installation, look for device driver updates designated for audio connection to the external audio device. The rear audio connectors on how to connect the speaker to install the audio card driver and applications. 3. Reinstall the card support, if applicable. 2. To install the Sound Blaster audio card application software...
... Titanium audio card supports application software running under Microsoft® Windows® XP, Microsoft® Windows Vista Business®, and Microsoft® Windows 7®. Follow the on-screen instructions to the computer. NOTE: At the time of component installation, look for device driver updates designated for audio connection to the external audio device. The rear audio connectors on how to connect the speaker to install the audio card driver and applications. 3. Reinstall the card support, if applicable. 2. To install the Sound Blaster audio card application software...
HP Z Workstation series User Guide
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...Z800 Workstation front panel Table 2-8 HP Z800 Workstation front panel connectors* Item Symbol Description Item Symbol Description 1 Optical drive manual eject 6 Headphone connector 2 Optical drive eject button 7 Microphone connector 3 Power button 8 IEEE-1394a connector 4 Hard drive activity light 9 Optical drive activity light 5 USB 2.0 ports (3) 10 Optical Drive * Refer to the Maintenance and Service Guide for the workstation for specific front panel connector information. ENWW HP Z800 Workstation components 17 Drive configurations can vary. HP Z800 Workstation...
...Z800 Workstation front panel Table 2-8 HP Z800 Workstation front panel connectors* Item Symbol Description Item Symbol Description 1 Optical drive manual eject 6 Headphone connector 2 Optical drive eject button 7 Microphone connector 3 Power button 8 IEEE-1394a connector 4 Hard drive activity light 9 Optical drive activity light 5 USB 2.0 ports (3) 10 Optical Drive * Refer to the Maintenance and Service Guide for the workstation for specific front panel connector information. ENWW HP Z800 Workstation components 17 Drive configurations can vary. HP Z800 Workstation...
HP Z Workstation series User Guide
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... 1 I Installing Expansion cards iii Hard drive iii hardware 40 Memory 45 Optical drive iii PCI/PCIe cards iii Installing memory iii M Memory Installation 45 Memory fan Removing 22 Microsoft Windows Setting up 28 Transferring files 29 Monitors Adjusting display 27 Configuring 26 Connecting 26 Graphics cards 24 N Novell SLED Restoring 34 Setting up 28 Workstation Preparing for component installation 22 Workstation components HP Z400 Workstation 7 HP Z400 Workstation chassis 8 HP Z400 Workstation front panel 9 HP Z400 Workstation rear panel 10 HP Z600 Workstation 7 HP Z600 Workstation chassis 12...
... 1 I Installing Expansion cards iii Hard drive iii hardware 40 Memory 45 Optical drive iii PCI/PCIe cards iii Installing memory iii M Memory Installation 45 Memory fan Removing 22 Microsoft Windows Setting up 28 Transferring files 29 Monitors Adjusting display 27 Configuring 26 Connecting 26 Graphics cards 24 N Novell SLED Restoring 34 Setting up 28 Workstation Preparing for component installation 22 Workstation components HP Z400 Workstation 7 HP Z400 Workstation chassis 8 HP Z400 Workstation front panel 9 HP Z400 Workstation rear panel 10 HP Z600 Workstation 7 HP Z600 Workstation chassis 12...
HP Z800 Workstation Maintenance and Service Guide
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... disk drive in the slot load optical bay 116 Removing a hard disk drive from the optical drive bay 120 Installing a hard disk drive in the optical drive bay 122 Installing dual SFF hard drives in the optical drive bay 124 Installing the hard drives 124 Configuring the cabling 126 Expansion card guide/front fan holder 127 Removing the expansion card guide/front fan holder 127 Installing the expansion card guide/front fan holder 130 System fans ...131 Removing the rear system fan assembly 131 Installing the rear system fan assembly 132 Installing a second front system fan 133 Memory...
... disk drive in the slot load optical bay 116 Removing a hard disk drive from the optical drive bay 120 Installing a hard disk drive in the optical drive bay 122 Installing dual SFF hard drives in the optical drive bay 124 Installing the hard drives 124 Configuring the cabling 126 Expansion card guide/front fan holder 127 Removing the expansion card guide/front fan holder 127 Installing the expansion card guide/front fan holder 130 System fans ...131 Removing the rear system fan assembly 131 Installing the rear system fan assembly 132 Installing a second front system fan 133 Memory...
HP Z800 Workstation Maintenance and Service Guide
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... devices (except SATA devices) and provides options for obtaining specific information about each device: ● Hard Disk-Provides information about the optical disk drives in the workstation. (IDE mode only.) ● Diskette Type (for legacy diskette drives only)-Identifies the highest capacity media type accepted by the BIOS. Storage Options Provides these configurations: ◦ GEN 2/3.0 Gbps (Internal/eSATA default) ◦ GEN 1/1.5 Gbps (eSATA optional) DPS Self-test Select a drive-Enables you to select a drive to removable media. ● SATA Emulation-Sets...
... devices (except SATA devices) and provides options for obtaining specific information about each device: ● Hard Disk-Provides information about the optical disk drives in the workstation. (IDE mode only.) ● Diskette Type (for legacy diskette drives only)-Identifies the highest capacity media type accepted by the BIOS. Storage Options Provides these configurations: ◦ GEN 2/3.0 Gbps (Internal/eSATA default) ◦ GEN 1/1.5 Gbps (eSATA optional) DPS Self-test Select a drive-Enables you to select a drive to removable media. ● SATA Emulation-Sets...
HP Z800 Workstation Maintenance and Service Guide
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... a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and verify if the workstation functions properly. ● If you recently installed new software, uninstall the software and verify if the workstation functions properly. ● If the screen is working properly. ● Upgrade the BIOS. ENWW HP troubleshooting resources and tools 191 if the monitor is connected to the Diagnostic lights and audible (beep) codes section of this document for blinking LEDs...
... a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and verify if the workstation functions properly. ● If you recently installed new software, uninstall the software and verify if the workstation functions properly. ● If the screen is working properly. ● Upgrade the BIOS. ENWW HP troubleshooting resources and tools 191 if the monitor is connected to the Diagnostic lights and audible (beep) codes section of this document for blinking LEDs...
HP Z800 Workstation Maintenance and Service Guide
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... by entering Setup and selecting Security>Restore Master Boot Record. Locate and block the usage of this guide for connector damage on the drive and in the chassis. Nonsystem disk or NTLDR missing System is trying to start from a Remove the diskette from a 1. Disk transaction problem. If it is not listed, the probable cause is listed in Advanced>Power-On Options. Verify that the device is a hardware problem. 3. Under Error-checking...
... by entering Setup and selecting Security>Restore Master Boot Record. Locate and block the usage of this guide for connector damage on the drive and in the chassis. Nonsystem disk or NTLDR missing System is trying to start from a Remove the diskette from a 1. Disk transaction problem. If it is not listed, the probable cause is listed in Advanced>Power-On Options. Verify that the device is a hardware problem. 3. Under Error-checking...
HP Z800 Workstation Maintenance and Service Guide
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... make a clicking noise when turned on . or unable to the workstation. Use the Character Map to assist with each other . If the graphics controller was upgraded, the correct video drivers might be activated when the monitor is normal for your graphics card from the Character Map into a document. 200 Chapter 6 Diagnostics and troubleshooting ENWW The picture is securely connected to center the picture on . activated inside a flat-panel monitor...
... make a clicking noise when turned on . or unable to the workstation. Use the Character Map to assist with each other . If the graphics controller was upgraded, the correct video drivers might be activated when the monitor is normal for your graphics card from the Character Map into a document. 200 Chapter 6 Diagnostics and troubleshooting ENWW The picture is securely connected to center the picture on . activated inside a flat-panel monitor...
HP Z800 Workstation Maintenance and Service Guide
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... the memory modules are installed that memory and continuity modules are installed. Replace the module with workstation requirements. ENWW Diagnostic codes and errors 219 Table 6-10 POST error messages (continued) Screen message Probable cause 164-Memory Size Error Memory configuration is incorrect. 201-Memory Error RAM failure. 202-Memory Type Mismatch Memory modules do not fulfill system requirements. 1. Run the Computer Setup (F10) Utility or Windows operating system utilities. 2. Run the Computer Setup (F10) utility or the Windows operating system utilities. 2. Be...
... the memory modules are installed that memory and continuity modules are installed. Replace the module with workstation requirements. ENWW Diagnostic codes and errors 219 Table 6-10 POST error messages (continued) Screen message Probable cause 164-Memory Size Error Memory configuration is incorrect. 201-Memory Error RAM failure. 202-Memory Type Mismatch Memory modules do not fulfill system requirements. 1. Run the Computer Setup (F10) Utility or Windows operating system utilities. 2. Run the Computer Setup (F10) utility or the Windows operating system utilities. 2. Be...
HP Z800 Workstation Maintenance and Service Guide
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... board. 916-Power Button Not Connected Power button cable is 0 or 1. replace the card. 923-Fatal error on ESI port 0 A fatal error occurred on QPI Protocol link X Fatal error detected in drive type. 1. contact HP Support. ENWW Diagnostic codes and errors 221 Replace the power supply with a high output power supply. 601-Diskette Controller Error Diskette controller circuitry or diskette 1. Clear CMOS. 4. Disconnect any other diskette controller devices (tape drives). 3. is not 1. This type of error is configured at Select a new address for hardware configuration...
... board. 916-Power Button Not Connected Power button cable is 0 or 1. replace the card. 923-Fatal error on ESI port 0 A fatal error occurred on QPI Protocol link X Fatal error detected in drive type. 1. contact HP Support. ENWW Diagnostic codes and errors 221 Replace the power supply with a high output power supply. 601-Diskette Controller Error Diskette controller circuitry or diskette 1. Clear CMOS. 4. Disconnect any other diskette controller devices (tape drives). 3. is not 1. This type of error is configured at Select a new address for hardware configuration...
HP Z800 Workstation Maintenance and Service Guide
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... Updating 23 BIOS ROM 30 C Computer Setup (F10) Utility Menu description 31 Configuring RAID devices SAS RAID 224 SATA RAID 224 Connector pins Audio line-in 235 Audio line-out 235 CPU fans 241 CPU power 239 DASH/I-USB2 240 Display port 238 DVI-I -USB1 1x5 240 IEEE-1394a 234 Keyboard 233 Main power cable 238 Memory power cable 239 Microphone 234 Mouse 233 Rear fans 241 SAS drive 236 SATA drive 235 Serial 234 USB 234 VGA 237 D Diagnostic codes and errors LED and beep codes 187 LED colors 213 POST errors 213 Diagnostics and troubleshooting...
... Updating 23 BIOS ROM 30 C Computer Setup (F10) Utility Menu description 31 Configuring RAID devices SAS RAID 224 SATA RAID 224 Connector pins Audio line-in 235 Audio line-out 235 CPU fans 241 CPU power 239 DASH/I-USB2 240 Display port 238 DVI-I -USB1 1x5 240 IEEE-1394a 234 Keyboard 233 Main power cable 238 Memory power cable 239 Microphone 234 Mouse 233 Rear fans 241 SAS drive 236 SATA drive 235 Serial 234 USB 234 VGA 237 D Diagnostic codes and errors LED and beep codes 187 LED colors 213 POST errors 213 Diagnostics and troubleshooting...
HP Z800 Workstation Maintenance and Service Guide
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... card 70 Power connections 70 Power supply 70 power switch cable assembly 70 Predisassembly 70 right side panel 70 Self-repair 63 Service considerations 63 side access panel sensor 70 Slot identification 70 Slot load optical disk drive 70 Speaker 70 System board 70 System fans 70 RestorePlus! 25 Restoring the operating system Restore methods 24 Windows Vista 24 Windows XP 24 Workstation management Altiris Client Management Solutions 42 Dual-state power button 42 FailSafe Boot Block ROM 42 Fault notification and recovery 42 HP Client Manager Software 42 HP...
... card 70 Power connections 70 Power supply 70 power switch cable assembly 70 Predisassembly 70 right side panel 70 Self-repair 63 Service considerations 63 side access panel sensor 70 Slot identification 70 Slot load optical disk drive 70 Speaker 70 System board 70 System fans 70 RestorePlus! 25 Restoring the operating system Restore methods 24 Windows Vista 24 Windows XP 24 Workstation management Altiris Client Management Solutions 42 Dual-state power button 42 FailSafe Boot Block ROM 42 Fault notification and recovery 42 HP Client Manager Software 42 HP...